Canon imageFORMULA DR-1210C User manual

COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006
FIRST EDITION
FEB. 2006 MY8-13A8-000

COPYRIGHT ©2006 CANON ELECTRONICS INC.
Use of this manual should be
strictly supervised to avoid
disclosure of confidential
information.

COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006
PREFACE
Quality Assurance Cente
r
Canon Electronics Inc.
This Service Manual describes necessary basic information for field service and maintenance for
maintaining the product quality and functions of this machine.
Contents
Chapter 1: General description
Features, specifications, name of parts, operation method
Chapter 2: Functions and operation
Description of operation of machine system and electrical system by function
Chapter 3: Disassembly and reassembly
Disassembly method, reassembly method
Chapter 4: Installation and maintenance
Installation method, maintenance method
Chapter 5: Troubleshooting
Error display and troubleshooting
Appendix: General electrical block diagram and parts catalog, etc.
Information in this manual is subject to change. Notification of such changes will be given in Service
Information Bulletins.
Thoroughly read the information contained in this Service Manual and the Service Information Bulletins
to gain a correct and deeper understanding of the machine. This is one way of fostering response for
ensuring prolonged quality and function, and for investigating the cause of trouble during troubleshooting.

CONTENTS
COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006
CHAPTER 1 GENERAL DESCRIPTION
I. FEATURES ..............................................1-1
II. SPECIFICATIONS....................................1-2
III. PRECAUTIONS .......................................1-7
IV. NAME OF PARTS ....................................1-8
V. USER OPERATION ............................... 1-11
CHAPTER 2 FUNCTIONS & OPERATION
I. OUTLINE..................................................2-1
II. READING SYSTEM .................................2-4
III. FEED SYSTEM ........................................2-8
IV. CONTROL SYSTEM .............................. 2-11
V. ELECTRICAL PARTS LAYOUT .............2-15
VI. PARTS LAYOUT ON EACH PCB...........2-16
CHAPTER 3 DISASSEMBLY & REASSEMBLY
I. OVERALL FLOWCHART .........................3-1 II. PARTS PROCEDURES ...........................3-2

COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006
CHAPTER 4 INSTALLATION & MAINTENANCE
I. INSTALLATION........................................ 4-1
II. PARTS REPLACEMENT ......................... 4-9
III. MAINTENANCE..................................... 4-11
CHAPTER 5 TROUBLESHOOTING
I. ERROR DISPLAY.................................... 5-1
II. LIST OF ERRORS................................... 5-4
III. OPERATION TROUBLESHOOTING ...... 5-7
IV. IMAGE TROUBLESHOOTING .............. 5-14
V. VERSION INDICATION ......................... 5-20
APPENDIX
I. ELECTRICAL BLOCK DIAGRAM ...........A-1
II. PARTS CATALOG ................................... A-2
III. SCRAPPING............................................A-4

CHAPTER 1
GENERAL DESCRIPTION
COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006
I. FEATURES ..............................................1-1
II. SPECIFICATIONS....................................1-2
III. PRECAUTIONS .......................................1-7
IV. NAME OF PARTS ....................................1-8
V. USER OPERATION ...............................1-11

COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006 1-1
CHAPTER 1 GENERAL DESCRIPTION
I. FEATURES
1. Two-Way Scanning
Feeder and flatbed scanning
2. High Quality Color Scanning
3-line, 600dpi CCD
3. Feeder Scanning Speed (200 dpi, A4, simplex)
11.5 sheets/min. (black and white, grayscale), 11 sheets/min. (color)
4. Easy Scanning
Enhanced job functionality and increased job function buttons
5. Installed and Maintained by Users
The roller unit and the separation pad can be replaced by users as consumable parts.
6. Intended as a Consumer Scanner to Minimize Servicing
Servicing in field is limited as possible.
Assignment of service parts is minimized.
7. OEM Supplied Product
Designed and manufactured by outside company and made in China.
Figure 1-101
"Windows" is a trademark of Microsoft Corporation in the U.S. and other countries.
Other company names and product names mentioned in this document are registered trademarks or
trademarks of the respective companies.

1-2 COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006
CHAPTER 1 GENERAL DESCRIPTION
II. SPECIFICATIONS
1. Appearance/Installation
No. Item Specifications
1 Type Desktop, flatbed scanner with feeder
2 Voltage models 1) 100V model: 100 VAC, 50/60 Hz
2) 120V model: 120 VAC, 60 Hz
3) 220-240V model: 220-240 VAC, 50/60 Hz
3 Rating power 1) Main body
All models: 24 VDC, 0.6 A
* Packaged AC adapter must be used.
2) Packaged AC adapter
Input 100V model: 100 VAC, 50/60 Hz, 65/75 VA
120V model: 100-120/127 VAC, 50/60 Hz, 1.0 A
220-240V model: 200-240 VAC, 50/60 Hz, 0.5 A
Output All models: 24 VDC, 1.25 A
4 Power consumption 1) During operation: 18 W maximum
2) Fluorescent lamp switched off:
5 W (100/120V models), 5.5 W (220-240V model)
3) During power switch set off:
0.5 W (100/120V models), 0.75 W (220-240V model)
* Conforming to the International ENERGY STAR Program.
5 Operating environment 10 to 32.5°C (50 to 90.5°F), 20 to 80% RH
* No condensation allowed.
6 Noise 1) Feeder scan
Sound power level: Less than 66 dB
2) Flatbed scan
Sound pressure level: Less than 50 dB
7 Dimensions
*Details to be described later.
Tray closed: 471 (W) ×380 (D) ×165 (H) mm
8 Weight Approximately 6.1 kg (excluding AC adapter)
9 Output interface Hi-speed USB2.0
10 Expected product life
(In-house information)
One of the following items, whichever comes first:
1) 3 years
2) Sheet fed: 100,000 sheets (A4)
* Parts needed to replace.
* Daily duty cycle is 400 sheets.
3) Flatbed: 20,000 sheets (A4)
11 Installation By users
12 Packaged software ISIS/TWAIN driver, CapturePerfect3.0, Adobe Acrobat7.0,
Job registration tool, others
13 Consumable parts
(commercial goods)
Separation pad, roller unit
Table 1-201

COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006 1-3
CHAPTER 1 GENERAL DESCRIPTION
*Dimensions
unit: mm
(28)
165
(247)
471
(143)
(416)
380
Figure 1-201

1-4 COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006
CHAPTER 1 GENERAL DESCRIPTION
2. Feeder (ADF)
No. Item Specifications
1 Document size 1) Width: 148 to 216 mm
2) Length: 100 to 356 mm
* Maximum typical size: A4/legal
2 Document weight (thickness) 52 to 128 g/m2(0.06 to 0.15 mm)
3 Document requirements 1) Carbon-backed paper: Unusable
2) Punch holed paper: square holes unusable
3) Folded, wrinkling or curled paper: To be straightened
before set.
* Any other document uneasy to feed should be scanned
on the flatbed.
4 Document storage 1) Pickup: Up to 3.5 mm including curls, or up to 35 normal
copy papers
2) Eject: Same as the pickup storage.
5 Type of reading sensor CCD
6 Reading sensor picture
element
Density of element: 600 dpi
Effective elements: 5340 pixel ×3 lines (226 mm)
7 Reading sensor output 4 analog outputs (R/G/B/grayscale)
8 Light source Cold cathode fluorescent lamp (CCFL)
9 Background color Black
10 Reading side Simplex only
11 Reading size Maximum: 216 ×356 mm,
Maximum typical size: A4/legal
Resolution Black and white/
Grayscale Color
200 dpi 11.5 ppm 11 ppm
300 dpi 11.5 ppm 11 ppm
400 dpi 5.3 ppm 2.7 ppm
600 dpi 5.3 ppm 2.7 ppm
12 Scanning speed
(Document size: A4)
* Default values should be applied to other function set-
tings. The values listed above may differ depending on
the computer and other specifications.
Table 1-202

COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006 1-5
CHAPTER 1 GENERAL DESCRIPTION
3. Flatbed (FB)
No. Item Specifications
1 Reading size Maximum: 216 ×297 mm,
Maximum typical size: A4/LTR
2 Reading sensor The same one for the feeder
3 Light source The same one for the feeder
4 Background color Black
Resolution Black and white/
Grayscale Color
200 dpi 5 sec 5 sec
300 dpi 5 sec 5 sec
400 dpi 10 sec 18 sec
600 dpi 10 sec 18 sec
5 Scanning speed
(Document size: A4)
* Smoothing is not available in color mode. Default values
should be applied to other function settings. The values
listed above may differ depending on the computer and
other specifications.
Table 1-203

1-6 COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006
CHAPTER 1 GENERAL DESCRIPTION
4. Other Functions *Packaged software CapturePerfect3.0 used
No. Item Specifications
1 Output mode 1) Binary (black and white, error diffusion, advanced text
enhancement)
2) Grayscale (8 bits)
3) Color (24 bits)
2 Output resolution 100 ×100 dpi, 150 ×150 dpi, 200 ×200 dpi, 240 ×240 dpi,
300 ×300 dpi, 400 ×400 dpi, 600 ×600 dpi
3 Image processing 1) Brightness adjustment (255 steps)
2) Contrast adjustment (7 steps)
3) Gamma correction (standard/custom)
4) Edge emphasis (5 steps)
5) Automatic size detection
6) Deskew (skew correction)
7) Black border removal
8) Punch hole removal
9) Text orientation
4 Other functions 1) Job function
2) Pre-scan
5 Operation/display sec-
tion
1) Start and stop buttons
2) Job buttons (fixed ×3, option ×5, scroll ×2)
3) Status display LCD
4) Power switch
Table 1-204
Specifications are subject to change for improvement.

COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006 1-7
CHAPTER 1 GENERAL DESCRIPTION
III. PRECAUTIONS
This section describes items that require
particular care, for example, regarding hu-
man safety.
These precautions must be observed.
The user should be explained the items that
relate to user safety and instructed to take
appropriate actions.
1. Power off in Emergency
If such abnormal conditions as extraor-
dinary noise, smoke, heat and odor occur,
immediately switch the power off and unplug
the power cord.
Be careful not to get clothing (ties, long
hair, etc.) caught in the machine as it may
cause injury. Should this occur, immediately
unplug the power cord. Do not insert fingers
in the feed section while moving the rollers.
2. Prohibition of Modify
This machine must not arbitrarily be
modified or remade. If it is, use may be
forcibly suspended.
To change the specifications or disas-
semble and reassemble this machine, follow
the instructions described in this manual and
the service information.
3. Electromagnetic Wave Inter-
ference Countermeasures
This machine complies with some stan-
dards regarding electromagnetic wave
interference, such as VCCI and FCC.
However, the user may have to take coun-
termeasures if the machine causes elec-
tromagnetic wave interference.
4. User Manual
Read each user manual thoroughly prior
to use of this machine.
5. Disposal
Follow local regulations when disposing
of the product and parts. This product is
subject to the WEEE Directive in Europe.
The fluorescent lamp used as the light
source in this machine contains mercury,
though slight amount. If separating the
flatbed assembly parts including the fluo-
rescent lamp from the machine for disposal,
refer to “Appendix III. SCRAPPING”. Note,
however, that once the flatbed assembly is
removed, the quality cannot be assured
even if reassembled. Therefore, do not
disassemble the flatbed assembly except
the operation panel during ordinary servic-
ing.

1-8 COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006
CHAPTER 1 GENERAL DESCRIPTION
IV. NAME OF PARTS
1. Front Side
 Feeder
Power indicator
Document feed tray
(See note)
Feeder cover
Document guide adapter
Power switch
Document eject stopper
Operation panel
Document eject opening
Paper release lever
Figure 1-401
Note:The service part called the “pickup
tray” includes the document guide
adapter.

COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006 1-9
CHAPTER 1 GENERAL DESCRIPTION
 Flatbed
Contact Sheet (Pressure board)
Flatbed (Reading glass)
Scanning glass (Reading glass)
Figure 1-402
Note:Names enclosed in parentheses are
used in CHAPTER 2 and subsequent
sections of this manual. They are
shown for reference.
2. Rear Side
Power connector
USB connector
ADF connector
Figure 1-403

1-10 COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006
CHAPTER 1 GENERAL DESCRIPTION
3. Bottom Side
Lock switch
Lock
Unlock
Figure 1-404
4. Operation Panel
Figure 1-405
{
1Job buttons
COPY: Print; FILE: Save; E-MAIL: Attach to mail
{
2Display panel
Job title/Status/Message
{
3Selectable job buttons (A-E)
Jobs assigned by user.
{
4Scroll buttons
Scrolls registered job.
{
5START button
Executes job/Starts scanning.
{
6STOP button
Stops scanning/Cancels error message.

COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006 1-11
CHAPTER 1 GENERAL DESCRIPTION
V. USER OPERATION
For details, refer to the user manuals of
this machine and the software that is used.
For installation and maintenance, refer to
“Chapter 4, INSTALLATION/MAINTENANCE”.
1. ISIS Driver Screen
The operation screens shown below are
that of CapturePerfect3.0. This software
uses the ISIS driver.
1) Basic setup dialog box
Figure 1-501
Note:The circled numbers have been
adapted to those in the user manual.
(Same in subsequent figures.)
{
1
{
2
{
3
{
4
{
5
{
6
{
7
{
8
{
9
{
10
{
11

1-12 COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006
CHAPTER 1 GENERAL DESCRIPTION
{
1Save User Preferences
{
2Mode
{
3Page Size
{
4Dots per inch (resolution)
{
7Paper Source
{
8Feeding Option
{
9Batch Separation
Figure 1-502