Canon VB-R13VE H2 User manual

BIE-7251-000
Before Reading
the Operation Guide
This notice describes new functions and specification
change with the latest firmware, and the latest
information such as changes to the "Operation Guide"
on P. ii to P. xvii.
"Before Reading the Operation Guide"
Checking and Updating the Firmware Version..................................................................P. ii
New Functions and Specification Changes..........................................................................P. iii
Information on Other Changes ....................................................................................................P. xiii
"Operation Guide".........................................................................................................................................P. 1
Notice on New Functions and Changes
Updating to the latest firmware enables new functions and
specification changes. For information on checking the firmware
version and updating the firmware, see the next page.
Operation Guide
For those already using this product
For the latest information of the firmware update,
please read P. ii to P. xvii.
For those using this product for the first time
Please read P. ii to P. xvii in conjunction with P. 1 and
onwards of the "Operation Guide".

ii
Use the Camera Management Tool to check and update the firmware version of the camera.
Download the latest firmware from the Canon website and update the firmware of the camera, as required.
For details on using the Camera Management Tool, please refer to "Camera Management Tool User Manual".
Latest Firmware Versions
*1 The difference between VB-H45 and VB-H45B, as well as VB-M44 and VB-M44B is the external color only.
*2 The only difference between VB-H761LVE (H2), VB-H760VE (H2), VB-H751LE (H2), VB-M741LE (H2), VB-M740E (H2),
VB-R13VE (H2), VB-R12VE (H2), VB-R11VE (H2), VB-R10VE (H2) and VB-H761LVE, VB-H760VE, VB-H751LE, VB-M741LE,
VB-M740E, VB-R13VE, VB-R12VE, VB-R11VE, VB-R10VE is with/without hydrophilic coating.
The "Operation Guide" is written for firmware versions earlier than those indicated in the above table.
Please read the following pages for information on the new functions and specification changes of the latest firmware
version.
Checking and Updating the Firmware Version
Camera Model Firmware Version
VB-H45, VB-H45B*1, VB-M44, VB-M44B*1
1.1.x
VB-H730F Mk II
VB-S30D Mk II, VB- S31D Mk II
VB-S800D Mk II, VB-S900F Mk II
VB-S805D Mk II, VB-S905F Mk II
VB-S30VE, VB-S800VE, VB-S910F 1.1.x
VB-R13VE (H2)*2, VB-R13VE, VB-R13, VB-R11VE (H2)*2, VB-R11VE, VB-R11
1.2.x
VB-R12VE (H2)*2, VB-R12VE, VB-R10VE (H2)*2, VB-R10VE
VB-M50B
VB-H652LVE, VB-H651VE, VB-H651V
VB-M641VE, VB-M641V, VB-M640VE, VB-M640V
VB-H761LVE (H2)*2, VB-H761LVE-H, VB-H761LVE, VB-H760VE (H2)*2, VB-H760VE
VB-H751LE (H2)*2, VB-H751LE-H, VB-H751LE
VB-M741LE (H2)*2, VB-M741LE-H, VB-M741LE, VB-M740E (H2)*2, VB-M740E

iii
Target Models
The new functions and specification changes of the new firmware are indicated below.
Screenshots on this notice may differ from the actual screens, depending on the model you are using.
: Supported with the latest firmware : Already supported
New Functions and Specification Changes
New Functions and Specification Changes
Target Models
VB-H45, VB-M44
VB-H730F Mk II
VB-S30D Mk II
VB-S31D Mk II
VB-S800D Mk II
VB-S900F Mk II
VB-S805D Mk II
VB-S905F Mk II
VB-S30VE
VB-S800VE
VB-S910F
VB-R13VE (H2), VB-R13VE
VB-R13, VB-R11VE (H2)
VB-R11VE, VB-R11
VB-R12VE (H2), VB-R12VE
VB-R10VE (H2), VB-R10VE
VB-M50B, VB-H652LVE
VB-H651VE, VB-H651V
VB-M641VE, VB-M641V
VB-M640VE, VB-M640V
VB-H761LVE (H2)
VB-H761LVE-H, VB-H761LVE
VB-H760VE (H2), VB-H760VE
VB-H751LE (H2)
VB-H751LE-H, VB-H751LE
VB-M741LE (H2)
VB-M741LE-H, VB-M741LE
VB-M740E (H2), VB-M740E
Operating Environment:
Updating the PC environment/mobile device
information
  P. v
Configuring Initial Camera Settings:
Administrator account registration added  *4P. vi
Camera Viewer:
[One-shot AF] button added*1  P. vii
Camera Viewer:
Snapshot saving format changed   P. vii
Setting Page:
Entering the confirmation password for the
authorized user
  P. viii
Setting Page:
[Simple Camera Settings] recommended values
changed and performance improved
  P. viii
Setting Page:
Preset selection added to the [ADSR] and
[Privacy Mask] settings*2
  P. ix
Setting Page:
Number of input characters for [On-screen display]
changed
  P. x
Setting Page:
Items added to [General Audio]*3  P. x

iv
*1 Only for models with the auto focus function
*2 Only for models with optical zoom
*3 Only for models with the audio transmission/reception function
*4 Only for VB-R11VE (H2), VB-R11VE, VB-R11, VB-R10VE (H2), VB-R10VE, VB-M641VE, VB-M641V, VB-M640VE, VB-M640V,
VB-M741LE (H2), VB-M741LE-H, VB-M741LE, VB-M740E (H2), and VB-M740E
*5 IPv4, Administrator Account:
Only for VB-R11VE (H2), VB-R11VE, VB-R11, VB-R10VE (H2), VB-R10VE, VB-M641VE, VB-M641V, VB-M640VE, VB-M640V,
VB-M741LE (H2), VB-M741LE-H, VB-M741LE, VB-M740E (H2), and VB-M740E
Focus:
Only for VB-H651VE, VB-H651V, VB-M641VE, VB-M641V, VB-M640VE, and VB-M640V
Setting Page:
Changed the saving items when initializing   P. xi
Factory Default Settings:
Setting values changed (IPv4, Administrator
Account, Focus)
 *5P. xii
Factory Default Settings:
Setting values changed (DNS, Camera Name, Day/
Night, Memory Card Operations)
  P. xii
Factory Default Settings:
Setting values changed (User Authority)   P. xii
Setting Name:
Displaying of bit rate control   P. xii
New Functions and Specification Changes
Target Models
VB-H45, VB-M44
VB-H730F Mk II
VB-S30D Mk II
VB-S31D Mk II
VB-S800D Mk II
VB-S900F Mk II
VB-S805D Mk II
VB-S905F Mk II
VB-S30VE
VB-S800VE
VB-S910F
VB-R13VE (H2), VB-R13VE
VB-R13, VB-R11VE (H2)
VB-R11VE, VB-R11
VB-R12VE (H2), VB-R12VE
VB-R10VE (H2), VB-R10VE
VB-M50B, VB-H652LVE
VB-H651VE, VB-H651V
VB-M641VE, VB-M641V
VB-M640VE, VB-M640V
VB-H761LVE (H2)
VB-H761LVE-H, VB-H761LVE
VB-H760VE (H2), VB-H760VE
VB-H751LE (H2)
VB-H751LE-H, VB-H751LE
VB-M741LE (H2)
VB-M741LE-H, VB-M741LE
VB-M740E (H2), VB-M740E

v
Operating Environment
The operating environment for the latest firmware is described below.
PC Environment Details
*1 Cannot be started from the Windows start screen
*2 Does not support playback of Video (H.264) or audio transmission/reception
CPU
(Recommended) Intel Core i7-2600 or higher
Graphics Board
(Recommended) Not specified
Memory
(Recommended) 2 GB or higher
Viewer Display
(Recommended) 1920 x 1080 or higher
OS and
Compatible Web
Browser
Windows 7 Ultimate/Windows 7 Professional/Windows 7
Enterprise/Windows 7 Home Premium SP1 32/64-bit
Internet Explorer 11 32/64-bit,
Chrome 65*2
Windows 8.1/Windows 8.1 Pro/Windows 8.1 Enterprise
32/64-bit*1
Internet Explorer 11 32/64-bit,
Chrome 65*2
Windows 10 Pro/Windows 10 Enterprise/Windows 10
Education/Windows 10 Home 32/64-bit
Internet Explorer 11 32/64-bit,
Microsoft Edge*2, Chrome 65*2
Windows Server 2008 Standard SP2 32/64-bit Internet Explorer 9 32-bit
Windows Server 2008 R2 Standard SP1 64-bit Internet Explorer 11 32/64-bit,
Chrome 65*2
Windows Server 2012 Standard 64-bit*1Internet Explorer 10 32/64-bit,
Chrome 65*2
Windows Server 2012 R2 Standard 64-bit*1Internet Explorer 11 32/64-bit,
Chrome 65*2
Windows Server 2016 Standard 64-bit Internet Explorer 11 64-bit,
Chrome 65*2
– Must be configured to allow use of JavaScript, IFRAME (html tag), and web storage
– For Camera Viewer only, cookies must be enabled
Operating System
Language
Setting Page, Camera Viewer, Mobile Camera Viewer:
German/English/Spanish/French/Italian/Polish/Russian/Turkish/Thai/Korean/
Chinese (Simplified) /Japanese

vi
Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera Viewer)
– As of April 2018
*1 Does not support playback of Video (H.264) or audio transmission/reception
*2 Setting Page and Camera Viewer are not supported
Configuring Initial Camera Settings
The fields for [Administrator Account] are now blank as a default. When restoring the factory default settings after updating
the firmware, it is necessary to set [Administrator Name] and [Password] to access the camera for the first time. This change
has been made in firmware version 1.1.8 or later.
When using the Camera Management Tool to configure the initial settings, see "Camera Management Tool User Manual".
Mobile Devices OS Compatible Web Browser
Surface 3
Windows 10 Home 64-bit Internet Explorer 11, Microsoft Edge*1
– Must be configured to allow use of JavaScript, and web storage
– For Camera Viewer only, cookies must be enabled
iPad Pro 12.9-inch
iPad Pro 10.5-inch
iPhone 7*2
iPhone 8 Plus*2
iPhone X*2
iOS 10.3.3
iOS 11.3
Safari*1
– Must be configured to allow use of JavaScript, and web storage
– For Camera Viewer only, cookies must be enabled
Nexus 9 Android 7.1.1 Chrome 65*1
Galaxy Tab S 8.4 Android 4.4.2 Chrome 65*1
Nexus 6P*2Android 8.1 Chrome 65*1
Galaxy S8*2Android 8.0 Chrome 65*1
The default screen displayed when accessing from the web browser for the first time

vii
Camera Viewer
Adjusting Video > Focusing
One-shot AF operations are now also possible in the Camera Viewer.
[One-shot AF] button
Use when [Focus] is set to [Manual]. When you click , the camera will focus once using autofocus and then switch
to manual.
Saving Snapshots
The following "Note" has been changed.
Before Change
• The snapshot is saved as a JPEG file.
After Change
• The saving format of the snapshot depends on the web browser being used.
Important
For precautions on focusing and the focus range, please refer to "Operation Guide".

viii
Setting Page
[Basic] > [User Management]
It is now necessary to enter a confirmation password when setting the password for an authorized user.
[Confirm Password]
Enter the same password as above for confirmation.
[Camera] > [Initial Settings]
Recommended values have been changed for [Exposure], [Shutter Speed Limit (Lower)], [Shutter Speed Limit
(Upper)], and [Shutter Speed], which are displayed when [Motion Priority] in [Simple Camera Settings] is selected.
The notes regarding [Motion Priority] and [Depth Priority] in [Simple Camera Settings] have been changed according
to the improved performance.
[Simple Camera Settings]
Type Motion Priority
[Exposure] Auto
[Shutter Speed Limit (Lower)] 1/1000 (sec.)
[Shutter Speed Limit (Upper)] 1/16000 (sec.)
[Shutter Speed] -

ix
[Video and Audio] > [ADSR] / [Video and Audio] > [Privacy Mask]
When changing the camera angle in the settings for specifying the ADSR area and privacy mask area, presets can now
be selected from a preset selection box in addition to slider operations.
Important
Note the following regarding [Simple Camera Settings].
[Motion Priority]
– Flickering may occur due to fluorescent lighting, etc.
– In low-light conditions, video may become comparatively darker than [Standard Settings], and noise may increase.
[Depth Priority]
– In low-light conditions, video may become comparatively darker than [Standard Settings], and noise may increase.

x
[Video and Audio] > [On-screen display]
The maximum number of characters that can be entered for [Text string display] has been increased to 40 when
[Display designated string] is selected in [Text display].
Note
• Setting the [Text display], [Date display], and [Time display] to the same position may result in not displaying all of the
information. In such case, items set with [Upper right] or [Lower right] for [Position of text display] are prioritized for display.
• All of the texts may not be displayed depending on the video size, text length, and text position. Check the display after changing
the video size and on-screen display settings.
[Video and Audio] > [Audio]
Whether to use [Audio Input], and [Audio Communication Method] can now be selected. [Current Volume Level] can
become displayed for audio input.
[Audio Input]
Select whether to use audio input from the microphone. If you select [Enable], you can use functions related to audio
input such as [Audio Server] > [Audio Transmission from the Camera] or [Event] > [Audio Detection] > [Volume
Detection Event].
If you select [Disable] and click [Apply], the following settings are locked and audio input functions are disabled.
– [Audio Server] > [Audio Transmission from the Camera] > [Disable]
– [Server] > [RTP Server] > [RTP Stream 1] - [RTP Stream 5] > [Audio Transmission] > [Disable]
– [Event] > [Audio Detection] > [Volume Detection] > [Volume Detection Event] > [Disable]
– [Event] > [Audio Detection] > [Scream Detection] > [Scream Detection Event] > [Disable]
[Current Volume Level]
When [Audio Input] is set to [Enable], the current volume level is displayed on the status bar.
[Audio Communication Method]
Select the audio transmission/reception method.

xi
[Half Duplex]
You can prevent howling that occurs when the microphone and speaker are placed nearby. However, there is no
sound sent from the camera to the viewer while the camera is receiving audio from the viewer or while an audio file
is being played back. Therefore, even if the [Audio Reception] button of the viewer is active (purple), audio input
from the microphone cannot be received.
[Full Duplex]
Audio can be transmitted from the camera to the viewer even while the camera is receiving audio from the viewer.
[Maintenance] > [General]
The underlined items are now saved when [Initialization] > [Network Settings] > [Save] is selected.
[Network Settings]
If you set this to [Save], the following settings are retained when initializing.
• Administrator Name
• Administrator Password
•NetworkSettings
•NTPServer
•HTTPServer
• Host Access Restrictions
•TimeZone
•Certificates
•PrivateKey
•IPsec
If you set this to [Do not save], the above settings are also initialized.
Since the administrator account is also initialized, you will become unable to connect to the camera. Use the Camera
Management Tool to configure the initial settings.
[Maintenance] > [Update Firmware]
By selecting [Update Firmware] > [Restore Default Settings] > [Restore], the items saved have been updated to the
same as the list above ([Initialization] > [Network Settings] > [Save]).

xii
List of Factory Default Settings
The setting values for the factory default settings are changed as indicated below.
Note
Since cameras with the factory default settings are configured to obtain an IP address from the DHCP server, detect the camera by
Camera Management Tool using a DHCP environment or an IPv6 environment. If you configure the settings using other
environments, please refer to "Operation Guide" > "Setting up the network without a DHCP server".
Setting Name Changes
Note
Setting names other than the following may also have been changed, depending on the model you are using.
The setting name of [Bit Rate Control] has been changed in [Basic] > [Video] > [H.264(1)] and [H.264(2)].
• [Use bit rate control] changed to [Use bit rate control (constant bit rate)]
• [Do not use bit rate control] changed to [Do not use bit rate control (variable bit rate)]
Item Before Change After Change
•IPv4
IPv4 Address Settings Method Manual Auto (DHCP)
•DNS
Set Name Server Address Automatically Disable Use DHCP/DHCPv6
• Administrator Account
Administrator Name
Password
With setting values Without setting values
• User Authority
Guest User Camera Control
Video distribution and
Camera control No access privileges
• User Authority
Guest User Audio Distribution Yes No
• Camera Name
Camera Name (alphanumeric characters) Camera Model Name (Example) VB-M50B
• Camera Settings
Focus Manual Auto
• Camera Settings
Day/Night Day Mode Auto
• Memory Card Operations
Overwrite videos Disable Enable

xiii
In addition to the changes due to the firmware update, the following changes have also been made to the descriptions in
the "Operation Guide".
The target models for these changes are indicated below.
Information on Other Changes
Changed Information
Target Models
VB-H45, VB-M44
VB-H730F Mk II
VB-S30D Mk II
VB-S31D Mk II
VB-S800D Mk II
VB-S900F Mk II
VB-S805D Mk II
VB-S905F Mk II
VB-S30VE
VB-S800VE
VB-S910F
VB-R13VE (H2), VB-R13VE
VB-R13, VB-R11VE (H2)
VB-R11VE, VB-R11
VB-R12VE (H2), VB-R12VE
VB-R10VE (H2), VB-R10VE
VB-M50B, VB-H652LVE
VB-H651VE, VB-H651V
VB-M641VE, VB-M641V
VB-M640VE, VB-M640V
VB-H761LVE (H2)
VB-H761LVE-H, VB-H761LVE
VB-H760VE (H2), VB-H760VE
VB-H751LE (H2)
VB-H751LE-H, VB-H751LE
VB-M741LE (H2)
VB-M741LE-H, VB-M741LE
VB-M740E (H2), VB-M740E
Discontinuation of the RM Series   P. xiv
Discontinuation of the Setup CD-ROM P. xiv
Routine Maintenance (formerly: "Cleaning the
Camera")   P. xiv
Revision to the Operation Guide:
Privileges Required for Operating the Camera
Viewer
  P. xvi
Revision to the Operation Guide:
[Video Record] > [Upload]   P. xvi
Revision to the Operation Guide:
[Event] > [Timer]   P. xvi
Revision to the Operation Guide:
[Fixed at Infinity]   P. xvi
Revision to the Operation Guide:
Troubleshooting   P. xvii
Revision to the Operation Guide:
Viewer Messages   P. xvii
Revision to the Operation Guide:
List of Factory Default Settings P. xvii

xiv
Discontinuation of the RM Series
The Network Video Recording Software RM Series has been discontinued.
The RM-Lite video recording software is no longer provided.
Discontinuation of the Setup CD-ROM
The setup CD-ROM has no longer been included with the camera.
The distribution of files such as the software, user manuals, and License Agreement of Software that were stored on the
setup CD-ROM has been changed as indicated below.
*1 Only for models and languages that are supported by the On-screen Display Assist Tool
*2 Only for models with the audio transmission/reception function
Routine Maintenance (formerly: "Cleaning the Camera")
The former section title, "Cleaning the Camera" has been changed to, "Routine Maintenance" due to the "Confirmation of
Video Image" section being added and the explanation on how to clean the camera has been revised in the "Cleaning
Method" section.
Confirmation of Video Image
Regularly check to make sure the set capture area is not misaligned, and is still in focus.
If necessary, re-adjust
Cleaning Method
Before beginning any work, turn off the power.
Type Name Distribution
Software
Network Video Recording Software RM-Lite No longer provided
Camera Management Tool
Download from the Canon website
Installer name: VBToolsInstall.exe
Recorded Video Utility
On-screen Display Assist Tool*1
License
License Agreement of Software
Open Source Software
Displayed on the Setting Page
[Maintenance] > [General] >
[Tool] > [View License]
User manual
Operation Guide
Download from the Canon website
Specifications
Mobile Camera Viewer Operation Guide
Camera Management Tool User Manual
Recorded Video Utility User Manual
On-screen Display Assist Tool User Manual*1
Sample audio files Sound samples*2

xv
Cleaning the Dome Cover, Top Cover, and Lens Protector
1 Wash off foreign substances such as dust and sand using clean water*.
* Since indoor cameras (VB-H730F Mk II, VB-S30D Mk II, VB-S800D Mk II, VB-S805D Mk II, VB-R13, VB-R11, VB-H651V,
VB-M641V, and VB-M640V) cannot be directly washed with water, wipe them clean with a soft cloth that has been
dampened with clean water.
2 If the lens protector is dirty with something that cannot be removed with water, such as fingerprints or oil, gently
wipe the lens protector clean with a soft sponge or cloth dampened with a neutral dishwashing detergent diluted
to approximately 1% with water.
3 Wipe them clean with a soft cloth that has been dampened with clean water to ensure that water droplets and
detergent do not remain**.
** For the VB-H761LVE-H, VB-H751LE-H, VB-M741LE-H, use clean water (water from the faucet, etc.) to rinse off the
detergent and let it dry naturally.
The hydrophilic coating models have a "hydrophilic coating model label" attached on the product's exterior cover.
Cleaning the Lens
Use a commercial lens cleaner to remove grime on the lens surface.
• Scratches on the lens surface may result in poor video capture.
• Auto focus functionality may be degraded if the lens surface is dusty or dirty.
Important
By performing an incorrect cleaning method, the dome cover or top cover, or lens protector could become scratched and will
need to be replaced for a fee. Therefore, follow the next set of instructions carefully.
• Because of dust, dirt, or fingerprints etc. the auto focus may not work properly or the reflection of backlight or infrared light
causes the image to become white and cloudy. In order to preserve the level of image quality, it is necessary to regularly clean
the protective window.
• Do not wipe with a dry cloth. Never wipe with a cloth especially without removing the attached grime.
This may result in scratches to the dome cover, top cover and/or lens protector.
• Use caution for the following points for the hydrophilic coating models.
– Sponges and cloths used for cleaning, even if new, can have impurities adhered to it and can lower the effect of the
coating. Therefore, use it after washing the sponge or cloth with a neutral dishwashing detergent.
– Spraying with spray bottles can deteriorate the coating effect due to impurities such as lubricants. Therefore, we advise not
to use spray bottles.
"hydrophilic coating model label"

xvi
Revision to the Operation Guide
Privileges Required for Operating the Camera Viewer
The following menu and buttons can be used even if all the privileges of an authorized user or a guest user are
disabled.
[Main] Menu
– [Language] Button
– [Switch Users]
– [Settings Page]
– [Mobile Camera Viewer]
[Reconnect] Button
Information Display
[Video Record] > [Upload]
The following "Important" text has been deleted.
[Event] > [Timer]
The description of timer events has been revised.
[24-Hour Continuous Settings]
When set to [Enable], and [Repeat Interval] is set to an option other than [None], the timer event will be repeated at
the interval specified in [Repeat Interval], irrespective of the [Start Time] setting. If [Repeat Interval] is set to [None], the
timer event will be triggered only at the time set in [Start Time].
Note that when set to [Enable], only [Video Record] operations can be performed.
[Fixed at Infinity]
The description of the [Fixed at Infinity] focus setting has been revised.
[Fixed at Infinity]
Move the focus position to near infinity.
When needing to focus more precisely, select [Manual] setting and adjust the focus.
Important
If the destination for HTTP or FTP upload, or e-mail notification is set for a Windows operating system, IPsec communication is not
supported.

xvii
Troubleshooting
Countermeasures have been added for the following problems.
* Only for models with the audio transmission/reception function
List of Viewer Messages > Warning Message
The description has been revised for the following item.
List of Factory Default Settings
The setting value has been revised for the following item.
Problem Countermeasures
Cannot connect to the camera.
Video is not displayed.
There is no audio.*
The viewer gets disconnected.
• Configure to exclude the camera, or the software where the problem occurred,
in your security software.
The Camera Viewer will not launch.
• Use one of the following procedures, when you launch the Camera Viewer and a
file block security warning is displayed because of an unverified publisher.
– Launch the Camera Viewer after executing Windows Update to the latest
version, when using the camera in an internet connection environment.
– Download the root certificate installer from the Canon download site on a
connectable computer and install it in the target environment, when in an
environment not connectable to the internet.
Cannot use some functions of the
Camera Viewer.
• Follow the procedure in "Adding the Camera IP Address as a Trusted Site" in the
"Operation Guide" to add this website to [Trusted sites] in the [Security] settings,
and disable the protected mode for the trusted sites (when not using Windows
Server, also disable the protected mode in a similar manner).
• If you are using a web browser other than Internet Explorer or if the Canon
Network Camera Addon Module is not correctly installed when using Internet
Explorer, the following functions cannot be used.
– Receiving/transmitting audio*
– Receiving/playing H.264 video
Message Explanation
ActiveX is disabled.
ActiveX is disabled in the web browser settings or system functions
cannot be accessed from ActiveX due to security settings.
Even though ActiveX is enabled, if this message is displayed in the
environment where the proxy server is used, select [Control Panel] >
[Network and Internet] > [Internet options] > the [Connections] tab > [LAN
settings] > the [Use a proxy server for your LAN] checkbox in [Proxy server]
> select [Advanced] > specify the camera IP address in [Exceptions].
Item Setting
• Camera Settings
Shutter Speed 1/100

xviii
© CANON INC. 2019
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR
OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC
STANDARD (''AVC VIDEO'') AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS
GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA,
L.L.C. SEE HTTP://WWW.MPEGLA.COM
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
These symbols indicate that this product is not to be disposed of with your household
waste, according to the WEEE Directive (2012/19/EU), the Battery Directive (2006/66/EC)
and/or national legislation implementing those Directives.
If a chemical symbol is printed beneath the symbol shown above, in accordance with the
Battery Directive, this indicates that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb =
Lead) is present in this battery or accumulator at a concentration above an applicable
threshold specified in the Battery Directive.
This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you
buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE)
and batteries and accumulators. Improper handling of this type of waste could have a possible impact on the environment
and human health due to potentially hazardous substances that are generally associated with EEE. Your cooperation in the
correct disposal of this product will contribute to the effective usage of natural resources.
For more information about the recycling of this product, please contact your local city office, waste authority, approved
scheme or your household waste disposal service or visit www.canon-europe.com/weee, or www.canon-europe.com/
battery.

This User Manual should be read before using the network camera.
ENGLISH
Network Camera
Operation Guide
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2
Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*.
The camera is for indoor use only.
This “Operation Guide” explains the camera settings and operations. Read this guide carefully before using the camera to
ensure correct use.
* The cameras described in this manual may include models not available in your country and/or region.
For the latest information on this product (firmware and software, user manuals, operating environment, etc.), please refer to
the Canon website.
Precautions for Use (Disclaimer)
Disclaimer
To the full extent permitted by laws and regulations, neither Canon Inc. nor any of its subsidiaries or affiliates shall be
responsible for any financial losses that may be incurred as a result of the loss of recorded information or images,
regardless of the internal or external cause of the loss.
EXCEPT AS SET FORTH IN THE LIMITED WARRANTY ACCOMPANYING THE CAMERA AND WITHOUT
DETRACTING FROM ANY RIGHTS A CONSUMER MAY BE ENTITLED TO, AND TO THE FULL EXTENT PERMITTED
BY LAWS AND REGULATIONS: (1) NEITHER CANON INC. NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES MAKE
ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH REGARD TO THE MATERIAL IN THIS MANUAL OR
WITH REGARD TO THE USE OF THE CAMERA INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, OR NON-
INFRINGEMENT AND (2) NEITHER CANON INC. NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES SHALL BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE RESULTING FROM
THE USE OF THIS MATERIAL OR THE CAMERA.
Network Security
The user is responsible for the network security of this product and its use.
Take appropriate network security measures to avoid security breaches. To the full extent permitted by laws and
regulations, neither Canon Inc. nor any of its subsidiaries or affiliates shall be liable for any losses, direct, incidental
or consequential damages, or liabilities that may be incurred as a result of network security incidents such as
unauthorized accesses.
<Network Security Recommendations>
• Change the password of the camera periodically.
• Change the HTTP or HTTPS port number of the camera.
• Limit access to the camera by network devices.
LEGAL NOTICE
The user is responsible for compliance with all applicable laws and regulations governing privacy protection and
publicity rights implicated by the use of this product. In some cases, camera and/or audio monitoring or recording
may be restricted or prohibited by the law or regulation, the details of which differ by country and region. Before
installing the product, users should consult the laws and regulations of their country and region, including state and/
or local laws and regulations in such country and region, to ensure that the product is installed in a manner compliant
with all applicable legal requirements. The microphone should not be used if required by local law or regulation. Do
not install the product in any spaces where occupants or visitors may reasonably have an expectation of privacy,
such as bedrooms, dressing rooms and rest rooms.
Introduction