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4.5 Adding Repeaters to your CAREL System
Adding a repeater is recommended for facilities that cannot be serviced by the CAREL alone. Please
see instructions on “Adding Repeaters” within the instruction Manual included with your new
Repeater. An average grade school is usually served well by one repeater. Larger schools with
5.2 Forwarding a request
•It can be useful to re-transmit a request from a messenger directly to an individual. This action is
performed by going to the upper left corner of the CAREL operations Page, selecting the
“Forward Request” drop-down menu. Selecting a type of request and a recipient, and pair them
together. This allows for a “request type” e.g. Maintenance” to also appear on the messenger of
the selected individual assigned for this purpose. Only one person can be assigned to any one
type, however, the same person can receive other types of requests. The CAREL will record the
event as normal and simply push a notice text to the selected person.
5.0 Requests
All incoming requests from messengers are delivered to the CAREL. These requests can be handled
by the operator, or the person making the request.
5.1 Managing Incoming Requests (without an Emergency Event)
•“Help”, “Maintenance”, “Medical” and “Security” are all presented in the same style (figure 5.1).
The information consists of the Requestor (name of the person making the request), default
location, type of request, and time of the request. Also included in the request line is a place to
“Assign” and “Resolve” the request.
•Once a request appears on the screen, a chime will sound alerting you to a new request from a
Messenger. Once help is dispatched, pressing the “Assigned” circle will time stamp the event,
and replacing the circle on the screen. The Messenger display screen will also update, indicating
help is on the way.
•Likewise, once the issue is resolved, pressing the “Resolved” circle will closeout the request
process and time stamp that process too. Both the “Self-Assign”, and a “Self-Resolve” can be
performed by the Messenger should that be the natural outcome of the request. Self assignment
and self resolution will update the CAREL display screen in the same manner.
•The Operation of a request during an Emergency Event is handled differently so as not to
interrupt a crisis situation data display. This is covered in section 6.0 Emergency Events.
Figure 5.1
Requestor
Default Location
Request Type Start Time
Assigned Elapsed Time
Resolved
Menu > Send Notice
1. A dialogue box will appear asking for the person to
receive the notice, and a second drop-down for the
message to be sent.
2. Once these are populated, click “Send”.
3. A “Notice Sent” and clicking OK, closes out the event.
Request line
1. Touch the name of the person you wish to notice.
2. A dialogue box will appear asking for the message to
be sent.
3. Once these are populated, click “Send”.
4. A “Notice Sent” and clicking OK, closes out the event.
5.3 Sending a Notice
•Sending a notice is performed from the “Send Notice” in the Menu. Notices may also be
sent from any dialogue box generated by selecting a person's name anywhere on the
operations page or an Emergency Event page.
