Caroma Smart Command Eco Valve Quick start guide

Operation and Maintenance Smart Command Intelligent Eco Valve
ContentsContents
Last update: 21/02/2020
1. General .....................................................................................................................3
1.1 Indications regarding the instructions for use............................................................................... 3
1.2 Symbols used................................................................................................................................. 3
1.3 Copyright / Standards / Warranty................................................................................................... 4
2. Safety .......................................................................................................................5
2.1 Intended use.................................................................................................................................. 5
2.2 Fundamental hazards.................................................................................................................... 5
2.3 Hazards due to electric energy....................................................................................................... 5
2.4 Maintenance and repair work ........................................................................................................ 6
3. Installation instructions.............................................................................................. 6
4. Design and function ...................................................................................................7
4.1 Scope of supply.............................................................................................................................. 7
4.2 Design............................................................................................................................................8
4.3 Function......................................................................................................................................... 8
5. Transport and storage ................................................................................................9
5.1 Transport........................................................................................................................................ 9
5.2 Storage .......................................................................................................................................... 9
6. Installation and commissioning ................................................................................10
6.1 Safety instructions on installation and commissioning ............................................................... 10
6.2 Installation .................................................................................................................................. 11
7. Operation and settings ............................................................................................. 13
7.1 Operation and settings via the Smart Command App.................................................................. 13
7.2 Displays and actions directly on the device ................................................................................. 16
8. Emergency unlocking function..................................................................................18
9. Components and spare parts.....................................................................................22
10. Maintenance ...........................................................................................................23
11. Faults......................................................................................................................23
12. Specifications.......................................................................................................... 26
13. Dimensions.............................................................................................................. 27

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1. General1. General
1.1 Indications regarding the instructions for use1.1 Indications regarding the instructions for use
These instructions will help you operate your Caroma Eco Valve in a safe and efficient manner. They form part of
the scope of supply and have to be readily available at all times.
Due to technical developments, illustrations and descriptions in the present instructions for use may differ slightly
from the Caroma Eco Valve actually supplied.
Caroma does not assume any liability for damage due to the non-respect of the present instructions for use.
1.2 Symbols used1.2 Symbols used
All safety instructions are signalled in the present instructions for use by respective symbols. The signal words at
the beginning of the safety instructions are an expression of the extent of the risk.
Danger!
The combination of the symbol and the signal word indicates direct danger and a
situation which, if not avoided, could result in death or severe injury.
Warning!
The combination of the symbol and the signal word indicates a potentially
dangerous situation which, if not avoided, could result in death or severe injury.
Caution!
The combination of the symbol and the signal word indicates a potentially
dangerous situation which, if not avoided, could result in minor injury.
Attention!
The combination of the symbol and the signal word represents important information
that helps prevent material or environmental damage.

Operation and Maintenance Smart Command Intelligent Eco Valve
1. General1. General
1.3 Copyright / Standards / Warranty1.3 Copyright / Standards / Warranty
The present instructions for use and all the specifications supplied with the device remain intellectual property of
Caroma.
These documents must not be copied nor may they be made available to third parties, in particular competitors,
without the express consent of Caroma.
The following Australian standards of certification have been applied for the development and design of the
Caroma Eco Valve:
•WMTS-479:2018
•AS4020
•WaterMark™
The manufacturer’s warranty is subject to the sales terms and conditions of delivery.
The warranty expires in case of:
•Damage due to improper operation,
•Repair or conversion work performed by unauthorised persons,
•Use of non-original Caroma accessories or spare parts.
•Faulty parts that are not repaired immediately so as to limit the extent of damage as far as
possible and not to have a negative effect on the safety of the device (repair obligation).

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2. Safety2. Safety
2.1 Intended use2.1 Intended use
The Caroma Eco Valve is used as an effective leakage protection system according to WMTS-479 in large scale
commercial environments.
Due to the nature of the system, there cannot be a 100% guarantee that no water damage will occur. The Caroma
Eco Valve is intended for use in cold water systems. Any other use or use beyond the intended use is considered
unintended use.
The respect of these instructions for use also falls under the scope of intended use.
2.2 Fundamental hazards2.2 Fundamental hazards
In general, danger can occur when handling electrically powered devices. Therefore, please follow safety and health
regulations, other generally accepted rules pertaining to safety and occupational health and safety regulations.
Do not modify the Caroma Eco Valve. The manufacturer does not assume any liability for damage due to improper
alterations.
2.3 Hazards due to electric energy2.3 Hazards due to electric energy
In general, danger can occur when handling electrically powered devices. Therefore, please follow safety and health
regulations, other generally accepted rules pertaining to safety and occupational health and safety regulations.
Do not modify the Caroma Eco Valve. The manufacturer does not assume any liability for damage due to improper
alterations.
Please observe local technical regulations for
safety-related systems, e.g. fire-fighting pipelines,
emergency showers etc.!

Operation and Maintenance Smart Command Intelligent Eco Valve
2. Safety2. Safety
3. Installation instructions3. Installation instructions
Please observe the prescribed values for voltage and power (see specifications).
Work on electrical installations or controls must be made by qualified electricians only.
Disconnect the mains adapter and remove the battery prior to working on the installation.
Regularly check the mains adapter and have it removed by a qualified electrician in case it is damaged.
2.4 Maintenance and repair work2.4 Maintenance and repair work
Maintenance and repair work must be done by qualified and authorised Caroma specialists only. They are
considered authorised specialists because of their vocational training, instruction or experience to do the required
intervention, detect and prevent potential risks from occurring in pursuing their activities. They must be able to
provide evidence about their knowledge of the relevant safety standards, safety regulations and health and safety
regulations, and they must have read the instructions for use.
The Caroma Eco Valve communicates via Bluetooth®.
In unfavourable ambient conditions, in buildings or rooms with walls made of reinforced concrete, steel or iron
frames or near metal barriers (e.g. pieces of furniture), radio reception may be impaired or interrupted. Possibly, an
additional Gateway will have to be installed to increase the range of the radio signal.
The Caroma Eco Valve must be installed in frost-proof, non-condensing rooms. The Caroma Eco Valve must NOT be
installed in inaccessible ducts.
Once installed and commissioned, the Caroma Eco Valve should be connected to the Caroma Smart Command
system to enable remote monitoring and configuration.

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4. Design and function4. Design and function
1
2 3 4
5
6
Legend
1 Valve unit
2 9V battery (included)
3 Emergency unlocking key
4 Mains power supply
5 Pipe adapters (2x)
6 Commissioning, operation and maintenance manual
4.1 Scope of supply4.1 Scope of supply

Operation and Maintenance Smart Command Intelligent Eco Valve
4. Design and function4. Design and function
5
4
3
6
1 2
4.2 Design4.2 Design
4.3 Function4.3 Function
The Smart Command Eco Valve is an efficient leakage protection system. Thanks to permanent monitoring, any leak
is detected at an early stage and the risk of extensive water damage is reduced because the water supply is cut off
automatically.
The Smart Command Eco Valve features an electronic water metering device (by means of a turbine), an
electrically-driven shut-off valve, a pressure sensor to monitor the smallest leakage volumes and a multifunctional
display. In addition, the device determines water hardness and indicates it in three stages.
The Smart Command Eco Valve can connect to the Smart Command App via Bluetooth®. In case of an active Smart
Command Cloud connection, the Eco Valve transmits data, e.g. volume flow, flow rate per time, duration of volume
flow, pressure drop and temperature via a secure connection.
Even if the Internet connection is down, the parameters will continue to be monitored. However, during that period,
there is no communication with the server and no notification. Of course, the system can also operate without
Internet connection and be monitored with the Caroma Smart Command App.
The mains adapter is used for power supply. A battery backup is included to provide short-term protection in case
of power failure. Battery must be replaced regularly at a interval of no more than 24 months.
CAUTION!
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
Dispose of used batteries according to the instructions according to the
manufacturers instructions and environmental regulations.
Legend
1 LCD Display
2 Touch switch
3 Battery compartment
4 Battery
5 Emergency unlocking key
6 Cover of battery compartment
with product-specific QR code

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5. Transport and storage5. Transport and storage
5.1 Transport5.1 Transport
The device is completely assembled when delivered.
It weighs approximately 1.3 kg.
5.2 Storage5.2 Storage
Store the device under the following ambient air conditions only:
Temperature: +4 to +60 °C, relative air humidity: max. 80 %.
Attention!
Improper transport may damage the device!
The packaging serves as protection during transport.
•Do not install the device if the packaging is severely damaged.
•When subjected to hard shocks or impacts, replace the synthetic part concerned
(even if it presents no visible damage).
Attention!
Improper storage may damage the device!
•Protect the valve and the electronic system against moisture.

Operation and Maintenance Smart Command Intelligent Eco Valve
6. Installation and commissioning6. Installation and commissioning
6.1 Safety instructions for installation and commissioning6.1 Safety instructions for installation and commissioning
Only authorized, qualified and specially trained Caroma personnel with the appropriate expertise shall install and
commission the Caroma Eco Valve.
Observe the general safety instructions for drinking water installations, such as the following:
•AS/NZS3500.1 and AS/NZS3500.4
•Australian Plumbing Code
•Rules and regulations of the local water provider
•Any other local regulations that apply to the installation site.
Attention!
Improper installation of the drinking water device may cause damage!
•Follow the instructions for use to mount the Caroma Eco Valve.
Check that the connection is leaktight
• Avoid strong water hammers, caused e.g. by downstream solenoid valves.
Attention!
Drinking water pollution may cause corrosion and malfunctions of the valves.
•We recommend the use of a filter to protect the installation downstream!
Attention!
The device may be damaged if the electric installation is not made properly!
•Use ONLY the supplied mains adapter to connect the device to the power
supply. Power supplies are available as spare parts: Caroma Part Number:
510010.

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6. Installation and commissioning6. Installation and commissioning
6.2 Installation6.2 Installation
•Turn off the water supply prior to starting the installation work.
Mount the device only in drinking water installations according to AS/NZS3500.1 and AS/NZS3500.4, directly
downstream of the water metering device. Do not apply stresses.
Flush the pipes before installation.
An optional water filter may be installed
upstream of the valve if required.
Water flow direction
Point of entry installation
Eco Valve
Please pay attention to the Flow Direction arrow
marked on the housing!
•Re-open the water supply.
•Check that the valve connections are water-tight!
•Open the battery compartment and insert the 9V block battery (supplied).
Be sure to observe the polarity!
CAUTION!
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
Dispose of used batteries according to the instructions.

Operation and Maintenance Smart Command Intelligent Eco Valve
6. Installation and commissioning6. Installation and commissioning
•Insert the battery.
•Plug in the mains adapter to ensure power supply.
The device is now ready to use!

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7. Operation and settings7. Operation and settings
7.1. Operation and settings via the Smart Command App7.1. Operation and settings via the Smart Command App
It’s easy to set your Smart Command Eco Valve via the Caroma Smart Command App on your smartphone or tablet.
Simply install the current Caroma Smart Command App on your smartphone or tablet.
You will find exact instructions for the commissioning of your device in the appended instructions.
The Smart Command Eco Valve can also be used without a connection to the Smart
Command system. In this case, functions like notification by text messages or e-mail are
not supported.

Operation and Maintenance Smart Command Intelligent Eco Valve
7. Operation and settings7. Operation and settings
Explanation and setting options Default setting
Volume-based leakage
Maximum amount of water drawn after opening a draw-off point. The setting for volume-
based leakage ranges from10 to 9,000 litres. Volume-based leakage may be switched off.
Example:
The draw-off point with the highest draw-off amount is a bathtub with a capacity of
approximately 120 litres. Set the value of leakage in the presence-mode to 200 litres so
that the bathtub can be filled up without any problem and you can still draw water.
Time-based leakage
300 l
If a draw-off is registered that takes longer than the time set for a specific volume, the
device will isolate the system. Time-based leakage can be set to 30 minute intervals,
ranging between 0.5 and 25 hours. This setting can also be switched off.
Example:
In addition to the amount of water set for volume-based leakage, a period of time can be
determined when water may be drawn without interruption. If, for example, the time-based
leakage is set to 60 minutes, the Eco Valve will isolate the system once this time has
elapsed, even if the set volume has not yet been reached.
Flow-based leakage
60 minutes
If the Eco Valve detects unusual flow rates within short periods of time, the device will
consider this as leakage. Flow-based leakage can be set up to a volume of 5,000 l/h, yet
this setting can also be switched off completely.
Example:
The ex-works setting of a maximum flow of 3,000 l/h continues for at least one minute
— mostly in case of pipe bursts: the Caroma Eco Valves will immediately isolate the pipe
system.
3000 l/hr
Micro-leakage test
The device will check for the smallest of leaks at regular intervals. The micro-leakage test
can be switched on or off.
Warning
7.1.1. Settings range7.1.1. Settings range
Please find below important terms for the settings of the Smart Command Eco Valve in the Smart Command App.
Examples are given for illustration.

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7. Operation and settings7. Operation and settings
The warning sound can be switched on or off.
Self-learning phase
On
During the self-learning phase, the Caroma Eco Valve analyses water consumption and the
typical usage. The measured values can then be used for your own, selected profile. The
duration of the self-learning phase can range between one and 28 days.
Off
Warning sound (buzzer)

Operation and Maintenance Smart Command Intelligent Eco Valve
7. Operation and settings7. Operation and settings
7.2. Displays and actions directly on the device7.2. Displays and actions directly on the device
The user interface of the Eco Valve includes a 4-line LCD display, one LED for the status indicator and one touch
switch.
LED-display Green Red
LED lights up Active leakage protection General fault
LED flashes Motor opens, closes,
active flow
Suspected leak
7.1.1. LED displays
LED
LCD-display
Touch switch
Condition of device Action Function
Shut-off valve open Touch-Sensor
“Hold” for 3s Shut-off valve closes
Shut-off valve closed Touch switch
“Hold” for 3s Shut-off valve opens
Fault (“red” LED on)
Shut-off valve closed
Touch switch
“Hold” for 3s Reset of fault, shut-off valve opens
AccessPoint (de-)activated Touch switch
“Hold” for 10s (De-)activates Bluetooth®
7.1.2. Action

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8. Emergency unlocking function8. Emergency unlocking function
8.1 Emergency unlocking function8.1 Emergency unlocking function
The Eco Valve can be manually unlocked, for instance in case of loss of energy supply due to power failure or a
missing or spent battery.
The access to the emergency unlocking function is underneath the control unit.
Carefully remove cover.
No cables have to be
removed!
•One by one, remove the battery compartment and the housing of the Eco Valve.

Operation and Maintenance Smart Command Intelligent Eco Valve
8. Emergency unlocking function8. Emergency unlocking function
AA
CC
BB
•Remove the emergency unlocking key (A), the battery (B), and the battery compartment (C)
•Pull the casing upwards and tip it sideways.

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8. Emergency unlocking function8. Emergency unlocking function
• Insert the emergency unlocking key from the top and turn it clockwise until water starts to flow.
• Remove the wire clamp that connects the body of the Eco Valve with the motor unit and place the motor unit
next to it, sideways (without removing the cables), thus opening access to the shut-off valve.
Note: Electronics
not shown

Operation and Maintenance Smart Command Intelligent Eco Valve
8. Emergency unlocking function8. Emergency unlocking function
•Once you have drawn water, turn the shut-off valve by using the key until it is closed again and the water
ceases to flow.
Re-assemble the device in reverse order.