CARQON D2 User manual

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User manual
Carqon Cargo Bikes
Carqon D2/E2

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Register your Carqon
go to register.carqon.com
Ga naar support.carqon.com voor de Nederlandstalige handleiding
Besuchen Sie support.carqon.com für das deutsche Handbuch
Visitez support.carqon.com pour le manuel en français

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Size assembled 260 x 75 x 111 cm
Weight 60 kg/132 lb
Wheel base 200 cm
Frame Aluminum
Rider height and weight Approx. 1.60 - 2.05 m. Max weight 100 kg
Box HDPE box with brushed aluminum look Cover 3M, non-slip bottom
Box size Two kids + Maxi-cosi passenger (+ foldout bench)
Safety belts Two three-point safety belts with non-slip pads
Gears (option 1) Enviolo Stepless Gear Hub CVP-SP, 36h, Matte Black, Disc
Belt drive Gates Belt CDX 125 Teeth, 11M-125T-12CTS
Gears (option 2) Deore XT T8000-SGS 10SP – RD KMC front sprocket Direct Mount Chainring
Chain drive KMC chain X10.93 1/2X11/128 116L
Drive unit Bosch Performance CX mid-drive motor Gen4 Cargo Line
Battery Bosch PowerPack Performance Frame 400Wh - optional 500Wh, dual battery option
Display Bosch Purion Display with derailleur, or Bosch Intuvia Display unit with Enviolo
Brakes Tektro Dorado HD-E730 - 4 Piston Hydraulic Disc-brakes
Saddle Velo Saddle with handle
Lights Front Spanninga Axendo 40, Rear Spanninga O-guard-XE + box design lightning
Spokes GIX 13 Sapim strong single butted inox spoke
Wheel sizes Front 20’’ and Rear 27,5’’
Front Tire Schwalbe Super Moto-X 62-406
Rear Tire Schwalbe Super Moto-X 62-584
Rims Ryde Andra 40
Lock ABUS Shield 5650L
Front fork Suntour SF20-MOBIE-A32-CGO-DS-15AH2-20
Seat post Satori SORATA 31.6 * 280~400 mm Matt Black, 31.6 x 350
Handle bar Satori Noirette (31,8 X 630mm x 35D matt black)
Stem Satori-UP2 Plus EXT:65mm matt black
Cloche OI Knog, black small
Pedals VP-components, with BS reflector, unique sandpaper grip, E-bike special
Steering system Double cable steering system
Technical specifications
Version 2.0

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1. 27,5” Schwalbe Rear Wheel
2. Enviolo N380 Stepless SP-Gear Hub or Shimano Derailleur
3. Rigid Aluminum Frame
4. Gates Belt Drive or KMC Chain Drive
5. Velo Saddle with Handle
6. Bosch Performance CX Gen 4 Cargo line motor
7. Double Cable Steering System
8. Bosch Dual Battery Option
9. Child Door with Security Lock
10. High Strong Box
11. Suspension Cargo Front Fork
12. Hydraulic Tektro Disk Brakes
Highlights of Carqon
More information?
go to support.carqon.com

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Table of contents
1 About this user manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
1.1 Identification of the warning instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
1.2 Symbols and signs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
1.3 Units and their significance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.4 Proper use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.5 Maximum permissible total weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.6 Rotational direction of screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.7 Seating position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.8 Wear and tear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
2.1 Instructions for safe use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.2 General safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.3 Safety in road traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.4 Transporting children in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.5 Replacing bike components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.6 Misuse of cargo bikes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.7 Fastening and opening the three-point belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3 Basic settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.1 Before making your first journey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.2 To be checked before every journey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.3 Adjusting the seating position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.4 Adjusting the seat height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
3.5 Minimum insertion seat tube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
3.6 Adjusting the seat position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

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3.7 Replacing components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
3.8 Noting the rotational direction of the screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
4 The Carqon Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.1 Transporting children in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
4.2 Using the door in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
4.3 Cleaning the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
4.4 Small scratches in the foil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
5 Driving instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5.1 Tuning or manipulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
5.2 Electrical drive system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
5.3 Bosch Intuvia Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
5.4 Bosch Purion Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
5.5 Instructions for using the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
5.6 Protective features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
5.7 Instructions on the additional components of the cargo bike . . . . . . . . . . . . . . . . . .37
5.8 Information on road traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
5.9 Error code display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
6 Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.1 Checking the brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
6.2 Brake lever assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
6.3 Disc brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
6.4 Adjusting the disc brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7 Belt drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
7.1 Principles of a belt drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
7.2 Correct adjustment of the belt drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

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8 Chain drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
8.1 Handling the chain drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
8.2 Checking the chain drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
8.3 Operating the derailleur gears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
8.4 Using the gear shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
9 Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
9.1 Operating the lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
9.2 Setting up the headlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
10 Wheels, tires and suspension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
10.1 Rims and Spokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
10.2 Tires. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
10.3 Valves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
10.4 Tire pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
10.5 Suspension fork. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
11 Individual components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
11.1 Double Cable Steering System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
11.2 Optional luggage carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
11.3 Luggage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
11.4 Bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
11.5 Prop stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
12 Storage, cleaning and disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
12.1 Storing the cargo bike . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
12.2 Cleaning the cargo bike . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
12.3 Storing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

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12.4 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
13 First inspection and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
13.1 First inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
13.2 Annual maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
14 Carqon Bike passport. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
14.1 Handover record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
14.2 Inspection record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
15 Legal notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

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1 About this user manual
This user manual comes with the delivery of your Carqon cargobike. This user manual provides
important information about the settings and usage of the cargo bike. Read all warnings and
instructions in this user manual – in particular in the section “Safety” – with care before using the cargo
bike.If you do not take note of the warnings and information in this user manual, this can lead to serious
injuries and damage to the cargo bike. Keep the user manual at hand so that it is available at any time.
If you pass the cargo bike on to third parties you must also provide the user manual. Carqon is not
responsible for any writing or printing errors in this manual. Pictures and parts may differ from your
purchased Carqon.
1.1 Identification of the warning instructions
The point of warning instructions is to draw your attention to possible dangers.The warning instructions
require your full attention and understanding for statements. By not following a warning instruction,
this can lead to injuring yourself or others. Warning instructions alone do not prevent hazards. Follow all
warning instructions in order to avoid risks when using the cargo bike.
The warning instructions in this user manual have the following meanings:
Warning: This symbol and text block warns you of misuse which
could result in damaging your Carqon and/or injuring yourself and/or others.
Note: This symbol and text block provides you with information about handling
the Carqon in the user manual and should be read with attention.

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1.2 Symbols and signs
Additional instructions concerning the guidelines for handling and use.
1. Guidelines for actions with a specific sequence begin with a number.
·Guidelines for actions and lists begin with a circle.
IPX4 This symbol indicates that the charging device is protected against spray water.
This symbol indicates that the charging device corresponds to protection class II.
Symbol for direct current
Symbol for alternating current
T4A
This symbol indicates that the charging device is equipped with a fuse.
This symbol indicates that the charging device and the battery should not be
unscrewed.
This symbol indicates that the charging device should not be touched with wet
hands.
This symbol indicates that the battery should not be thrown into fire.
This symbol indicates that the charging device should not be disposed of via the
household rubbish. Dispose of the charging device at a suitable collection point for it
to be disposed of in an environmentally-friendly manner.
This symbol indicates that the battery should not be disposed of via the household
rubbish. Remove the battery via a suitable collection point for environmentally-
friendly recycling.
WARNING
This product can expose you to Phthalates,
which can cause birth defects or other Reproducve Harm
www.P65Warnings.ca.gov
This symbol indicates that the product can expose you to phthalates.
WARNING
Read and follow Owner’s Manual
Always wear a helmet
Night Riding is Dangerous
see Owner’s Manual
WARNING
Read and follow Owner’s Manual
Always wear a helmet
Night Riding is Dangerous
see Owner’s Manual
!
This symbol indicates that you must read the user manual, wear a helmet and be
aware of the dangers of night riding.
This symbol indicates that the bike is a pedalled Class 1 with a motor wattage of 250
W and a top assisted speed of 20 mph.

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1.3 Units and their significance
In this user manual or on components of your cargo bike you will find the following units:
Unit Significance Unit for
° Degree Angular measurement
°C Degrees Celsius Temperature
°F Degrees Fahrenheit Temperature (USA)
1/s Per second Revolutions
" Inches Unit of length (USA) 1 inch = 2.54 cm
bar Bar Pressure
g Grams Mass (weight)
h Hours Time
Hz Hertz Frequency
kg Kilogram Mass (weight)
km/h Kilometer per hour Speed
kPa Kilopascal Pressure
mi Miles Length unit (USA) 1 mi = 1,609 km
mph Miles per hour Speed
Nm Newton meter Torque
psi Pound per square inch Pressure (USA)
1.4 Proper use
Carqon as a company or Carqon dealers accept no responsibility for damage which has arisen through
improper use. Only use the cargo bike as described in this user manual. Any other use is deemed to be
improper and can lead to accidents, serious injury and damage to the cargo bike.
The cargo bike is only intended for use on roads and paths with a smooth surface.Any use on
unfinished paths which have not been covered in asphalt, cement or plaster may lead to damage to the
cargo bike.The first inspection is part of the proper use of the cargo bike (see section “First inspection
and maintenance” on page 56) and must be carried out at least 2 months after purchase of the cargo
bike or after the first 100 km/62 mi of riding, whichever comes soonest.The cargo bike is not designed
for use with an above-average load, i.e. use for racing and competitive events is not deemed to be
proper use. In order to use the cargo bike properly in road traffic, you must know, understand and take
note of the state-specific and regional regulations.

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1.5 Maximum permissible total weight
The cargo bike has a maximum permissible total weight of 225 kg/496 lb which you must take note of
when using the cargo bike. Please note the details in the following table.
Model max. permitted
weight of box
max. allowed
weight of saddle
max. weight of
luggage carrier
Carqon 75 kg/165 lb 100 kg/220 lb 25 kg/55 lb
●You will reduce your risk of accident and injury and your risk of damaging the cargo bike, if you
always take note of the maximum permissible total weight of the cargo bike.
• You must also take the weight of the bike (60 kg/132 lb) into account
●You must also take the additional weight of the battery (4 kg/9 lb per battery) into account.
●Do not use the cargo bike if screw connections are loose.
●Tighten screw connections with the correct torques.
Warning: If screw connections are not tightly screwed, this may cause material
fatigue.
Torques must be taken into account when tightening the screw connections. For this reason,a torque
key with a corresponding settings zone is required. If you are not experienced in using torque keys or
if you do not own a suitable torque key, have the screw connections checked by a Carqon dealer. The
correct torque of a screw connection depends on the material and the diameter of the screw as well as
the material and the construction of the components.
●Individual components of the cargo bikes are labelled with details on the torques or markings for
the insertion depth. Please note these details and markings.
●Not all components are listed in the following table.
●The torque details are basic values.
●For other components, request the relevant torque or read the accompanying user manual for the
components.
Screw components (where applicable) Torque in Nm
Pedal crank (steel/aluminium) 30–40
Pedal 30
Thru axle 15
Seat (adjustment screw) M6/M8 14–20
Seat tube clamp M5/M6 5–10
Brake and gear lever on the handlebar 3–5
Handlebar stem with inner clamp (expander bolt shaft stem) 25–30
Optional luggage carrier (all screws and nuts) 10

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1.6 Rotational direction of screws
●Tighten the screws, quick-release axles and cotter pin nuts in a clockwise direction.
●Loosen the screws, quick-release axles and cotter pin nuts in an anti-clockwise direction.
1.7 Seating position
An incorrect seating position can lead to muscular strains and joint pain. If you are not sure how to set
up the seating position, contact Carqon customer services or your Carqon dealer. An incorrect seating
position means that the accessibility of the control elements on the handlebar are restricted. If you are
not sure how to set up the seating position, contact your Carqon dealer. In order to control the cargo
bike safely, the seating position must be adapted to your individual needs.
1.8 Wear and tear
Excessive wear, material fatigue or loose screw connections can cause malfunctions which will cause
accidents or falls. Therefore;
●Check the cargo bike regularly for wear.
●Do not use the cargo bike if cracks, deformities or color changes (due to material fatigue or heavy
rust). are present.
●Do not use the cargo bike if excessive wear or loose screw connections are present.
●Have the cargo bike checked immediately by a Carqon dealer if excessive wear, loose screw
connections, cracks, deformities or color changes (due to material fatigue or heavy rust). are
present.
As with all mechanical components, cargo bikes are exposed to wear and high levels of strain. Different
materials may react differently to wear or degradation caused by exposure to strain.All types of cracks,
stretch marks and color change (due to material fatigue or heavy rust) show that the service life of the
components has expired. Worn components must be replaced.
Wear to components made from aluminium or composite materials can only be assessed by a Carqon
dealer. For frames, forks and running wheels made from composite materials, hard knocks, shocks and
tension can damage.The inner structure of materials can be changed to its detriment without this
being visible.

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2 Safety
This section contains information on how to use your cargo bike in a safe way. Please read this sec-
tion carefully to learn more about safe usage of your Carqon bicycle.
2.1 Instructions for safe use
You will reduce your risk of accident and injury if you take note of the following instructions for using
your cargo bike safely:
●Only use the cargo bike if you are familiar with all of its operational features and functions.
●Only use the cargo bike in the manner described in the instructions for proper use.
●When riding, always remain seated on the saddle.
●When riding always ensure that the cargo bike is stable.
●Do not allow persons with insufficient, sensory or mental capacities, lack of experience and
knowledge to use the cargo bike.
●Do not allow children to play with the cargo bike.
●If you do not possess the necessary knowledge and the required tools to make adjustment and
repairs, have them carried out by a Carqon dealer.
2.2 General safety instructions
In the interest of your safety, note the following safety instructions:
●Wet, slippery or dirty riding tracks may extend the braking distance.
●Adapt your riding style and speed to the weather and the surface conditions.
●Moving parts of the cargo bike may trap clothing and body parts.
●Do not allow any loose garments to hang down, e.g. no laces or jacket belts.
●Always wear tight fitting clothing on your legs or use bicycle clips.
●Prior to cleaning or servicing, secure all moving parts of the cargo bike.
●Wear shoes with slip-resistant soles.
●Incorrect or improper use of the cargo bike may cause components of the cargo bike to wear
more quickly or to break.
●Do not ride over staircases or other ledges with the cargo bike.
●Do not ride over ramps or bumps in the ground on the cargo bike.
●Do not use the cargo bike to ride downhill at speed.
Warning: In general, always be aware and careful while using your Carqon cargo
bike,especially when transporting children.

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●Do not ride through deep water on the cargo bike.
●The maximum permissible total weight for the total cargo bike is 225 kg/496 lb.
●Make sure your kids are tightened in the three point belt when riding.
●Do not leave unattached attributes loose in the box while driving.
Safety instructions on the charging device
Incorrect use of electricity and components, which are electrical conductors, may lead to electric
shock and serious injury.
●Check the charging device, mains cable and mains plug for damage before every use.
●Do not use the charging device if you discover or suspect damage.
●Only use the charging device indoors with supervision.
●Only connect the charging device to properly installed plugs.
●Do not allow the charging device to get into contact with water and other liquids.
●Incorrect use of the charging device may cause damage.
●Position the charging device only on fire-resistant material when charging.
●Only charge the original battery with the original charging device.
●After charging, always pull the main plug out of the socket.
●Note the additional safety information on the charging device.
Safety instructions on the battery
●Damage to the battery may lead to overheating and to the emission of gases and liquids.
●Always keep the battery away from the vicinity of fire and heat.
●After a fall or impact, have the battery checked by a Carqon dealer. Do no open, dismantle,drill
through or deform the battery or the battery housing. Lithium which is emitted from a damaged
battery may damage the skin or eyes.
●Only touch damaged batteries with protective gloves. Incorrect use may cause the battery to
become damaged.
●Do not charge the battery if it might be damaged.
●Only charge the battery with the original charging device.
●Keep the battery away from fire and other sources of heat.
Warning: If the battery catches fire, gases or liquids such as hydrofluoric acid,
which are emitted, it may lead to very serious injury.

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2.3 Safety in road traffic
You will increase your level of safety when using the cargo bike in road traffic, if you note the following
general safety instructions:
●Only use the cargo bike in road traffic if the equipment corresponds to the country-specific road
traffic regulations.
●Take note of and follow the country-specific and regional road traffic regulations.
●When riding, wear a bike helmet which corresponds to the country-specific and regional
regulations and which has been inspected according to the DIN EN 1078 standard and which
bears the CE test mark.
●When riding, wear light clothing with reflective elements.
●Do not use the cargo bike if you have taken alcohol, drugs or medicines which may have an
impairing effect.
●Do not use mobile devices when riding,e.g. phone or MP3 players.
●Do not allow yourself to become distracted during your journey by other activities, e.g. switching
on the light.
●Never ride the bike hands free.
You will increase your safety in road traffic if you also adhere to the following instructions:
●Seek information on the relevant regulations governing road traffic for the state or the region, e.g.
from the Ministry for Transport.
●Always continue to look for information about amended content of the valid regulations.
●Ride carefully and with consideration for other road users.
●Ride in such a way that no-one is injured, endangered, disabled or annoyed.
●Always use cycle paths intended for bikes.
●Cargo bikes must be equipped with two independent brakes and a bell if they are going to be
used in road traffic.
2.4 Transporting children in the box
The additional weight will change the riding characteristics of the cargo bike.Take note of the
maximum permissible total weight (225 kg/496 lb). When carrying children, note the following
instructions:
●After installing the child seat, ensure that you are familiar with the changed riding characteristics
of the cargo bike.Try it out first outside the road traffic.
●You must be at least 16 years old to transport a child in the transport box or in the child seat.
●Only carry a child in the transport box or in the child seat if the child is wearing a suitable bike helmet
which is compliant with the country-specific and regional regulations or which has been checked
pursuant to the DIN EN 1078 standard and which bears the CE test mark.

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●Brake earlier, plan for a longer braking distance and heavier steering.
●Practice mounting and dismounting away from road traffic.
●Practice correct behavior during the ride with your child.
●Ride proactively and defensively.
●Only lift children into the transport box or only allow children to enter the transport box if the
cargo bike is secured against rolling away.
●Park the cargo bike on the prop stand (see section “Prop stand” on page 53).
●Always use the safety belt to secure children in the transport box.
●Ensure that children do not allow any body parts to protrude from the transport box. Ensure that
children remain strapped in during their journey in the transport box. Ensure that the weight
distribution in the transport box is as balanced as possible.
Transporting newborns and toddlers in the transport box
You can find information on the Carqon website or from your Carqon dealer about the availability of
seats for babies, small children and children in your country.
Age Accessory
from 3 to 10 months Carqon Maxi-Cosi carrier
from 8 to 18 months Carqon toddler seat
From 18 months Carqon seat cushion
The Maxi-Cosi carrier is fastened to the front of the inside of the transport box with a special bracket.
Small child seats and infant carriers can be fastened to the bench in the transport box.
You will receive installation guides with the newborn and toddler seats. If you do not possess the
necessary knowledge and the required tools to install the infant carrier and toddler seats in the
transport box, have the installation carried out by a Carqon dealer.
Carqon Toddler Seat Carqon Maxi Cosi Adapter Carqon Seat Cushion

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2.5 Replacing bike components
Replacing bike components or incorrect replacement parts may cause the cargo bike to malfunction.
Only use original replacement parts. Even if you take note of all safety and warning instructions, you
may be at risk of the following unforeseeable residual risks when using the cargo bike:
●Unforeseeable road characteristics, e.g. slipperiness caused by black ice.
●Unforeseeable material defects or material fatigue may cause breakage or malfunctioning of the
bike components.
●Ride proactively and defensively.
●Check the cargo bike regularly for cracks, stretch marks, color changes (due to material fatigue or
heavy rust). or damage to the components.
●Before each journey, check the function of the safety-related components such as the brakes.
●Have the cargo bike checked for dammage by a Carqon dealer after a fall or an accident.
2.6 Misuse of cargo bikes
In order to use your Carqon, do not misuse it in the following ways:
●Using the cargo bike for competitions, jumps, stunts or tricks.
●Improper repairs and maintenance.
●Improper use of the battery.
●Structural modifications to the original condition of the cargo bike, particularly the tuning and any
other manipulation of the cargo bike.
●Opening and amending any component of the cargo bike.
●Charging the battery outside the temperature range indicated in the Bosch original user manual
(optimal charging temperature +15 to +25 °C/59 to 77 °F).
●Exhaustive discharge of the battery as a result of not charging the battery for more than 3 months
or improper storage of the battery outside the optimal storage temperature of +10 to +20 °C/50
to 68 °F.
Warning: The guarantee can be canceled due to improper use of your Carqon.
Follow the safety instructions.

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2.7 Fastening and opening the three-point belt
We strongly recommend to use the three-point safety belts
for transporting children. By default two three-point belts are
installed inside the box of your Carqon.
• Fasten the belts over the child’s shoulder.
• Place the shoulder pads at the level of the child’s
collarbone.
• Bring the ends of the belt together and snap it into the
belt holder.
• Pull the belt tight by using the straps of the belts.
Warning: A maximum of one adult’s hand may fit between the belt and the child’s
collarbone.

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3 Basic settings
The following section provides you with information about how to check your cargo bike prior to
begin your Carqon journey, how to adjust the seating position and how you can make other basic
adjustments.
3.1 Before making your first journey
Carqon and your Carqon dealer fully assembled and set up your cargo bike. Your cargo bike is therefore
ready to ride. Learn the important functions of the cargo bike prior to your first journey.
●Acquaint yourself with the riding characteristics of your cargo bike away from road traffic.
●If you are unaccustomed to the assignment of the brake lever of the front wheel or rear wheel
brake, have the assignment of the brake lever amended by a Carqon dealer.
●Acquaint yourself with the braking characteristics of the brakes, away from traffic and at low
speed.
●Your Carqon bike has hydraulic disk brakes. Operate both brake levers several times so that the
brake pads are centered in the brake caliper.
●Practice using the gear shift away from traffic, so that you can operate the gear shift in such a way
that your attention to road traffic is not distracted.
●Check whether you can also assume a comfortable seating position for longer journeys and that
you can safely operate all of the components on the handlebar.
3.2 To be checked before every journey
●Check the cargo bike for damage and excessive wear prior to every journey.
●Do not use the cargo bike if you notice damage or excessive wear.
●Have damaged or worn components replaced by a Carqon dealer.
●Check that all of the parts of the transport box are correctly secured.
●Check that it’s easy to switch through the gears and that they do not make any noise.
●The frame, fork and seat tube. Visual check: No cracks, deformities or changes in color (due to
material fatigue or heavy rust). to the frame, fork or seat tube must occur.
●Quick-clamping equipment. Check that all quick-clamping equipment is firmly closed and
correctly secured.
●Check the pre-tensioning of all quick-clamping equipment.
●The screw and socket connections.Visual check: The screw and socket connections must be
correctly closed.
●Check whether the pedal drive is working and is correctly secured.
●Check whether the headlights and rear lights are working.