CARQON D2 User manual

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User manual
Carqon Cargo Bikes
Carqon D2/E2

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Register your Carqon
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Visitez support.carqon.com pour le manuel en français

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Size assembled 260 x 75 x 111 cm
Weight 60 kg/132 lb
Wheel base 200 cm
Frame Aluminum
Rider height and weight Approx. 1.60 - 2.05 m. Max weight 100 kg
Box HDPE box with brushed aluminum look Cover 3M, non-slip bottom
Box size Two kids + Maxi-cosi passenger (+ foldout bench)
Safety belts Two three-point safety belts with non-slip pads
Gears (option 1) Enviolo Stepless Gear Hub CVP-SP, 36h, Matte Black, Disc
Belt drive Gates Belt CDX 125 Teeth, 11M-125T-12CTS
Gears (option 2) Deore XT T8000-SGS 10SP – RD KMC front sprocket Direct Mount Chainring
Chain drive KMC chain X10.93 1/2X11/128 116L
Drive unit Bosch Performance CX mid-drive motor Gen4 Cargo Line
Battery Bosch PowerPack Performance Frame 400Wh - optional 500Wh, dual battery option
Display Bosch Purion Display with derailleur, or Bosch Intuvia Display unit with Enviolo
Brakes Tektro Dorado HD-E730 - 4 Piston Hydraulic Disc-brakes
Saddle Velo Saddle with handle
Lights Front Spanninga Axendo 40, Rear Spanninga O-guard-XE + box design lightning
Spokes GIX 13 Sapim strong single butted inox spoke
Wheel sizes Front 20’’ and Rear 27,5’’
Front Tire Schwalbe Super Moto-X 62-406
Rear Tire Schwalbe Super Moto-X 62-584
Rims Ryde Andra 40
Lock ABUS Shield 5650L
Front fork Suntour SF20-MOBIE-A32-CGO-DS-15AH2-20
Seat post Satori SORATA 31.6 * 280~400 mm Matt Black, 31.6 x 350
Handle bar Satori Noirette (31,8 X 630mm x 35D matt black)
Stem Satori-UP2 Plus EXT:65mm matt black
Cloche OI Knog, black small
Pedals VP-components, with BS reflector, unique sandpaper grip, E-bike special
Steering system Double cable steering system
Technical specifications
Version 2.0

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1. 27,5” Schwalbe Rear Wheel
2. Enviolo N380 Stepless SP-Gear Hub or Shimano Derailleur
3. Rigid Aluminum Frame
4. Gates Belt Drive or KMC Chain Drive
5. Velo Saddle with Handle
6. Bosch Performance CX Gen 4 Cargo line motor
7. Double Cable Steering System
8. Bosch Dual Battery Option
9. Child Door with Security Lock
10. High Strong Box
11. Suspension Cargo Front Fork
12. Hydraulic Tektro Disk Brakes
Highlights of Carqon
More information?
go to support.carqon.com

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Table of contents
1 About this user manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
1.1 Identification of the warning instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
1.2 Symbols and signs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
1.3 Units and their significance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.4 Proper use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.5 Maximum permissible total weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.6 Rotational direction of screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.7 Seating position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.8 Wear and tear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
2.1 Instructions for safe use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.2 General safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.3 Safety in road traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.4 Transporting children in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.5 Replacing bike components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.6 Misuse of cargo bikes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.7 Fastening and opening the three-point belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3 Basic settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.1 Before making your first journey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.2 To be checked before every journey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.3 Adjusting the seating position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.4 Adjusting the seat height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
3.5 Minimum insertion seat tube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
3.6 Adjusting the seat position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

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3.7 Replacing components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
3.8 Noting the rotational direction of the screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
4 The Carqon Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.1 Transporting children in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
4.2 Using the door in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
4.3 Cleaning the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
4.4 Small scratches in the foil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
5 Driving instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5.1 Tuning or manipulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
5.2 Electrical drive system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
5.3 Bosch Intuvia Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
5.4 Bosch Purion Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
5.5 Instructions for using the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
5.6 Protective features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
5.7 Instructions on the additional components of the cargo bike . . . . . . . . . . . . . . . . . .37
5.8 Information on road traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
5.9 Error code display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
6 Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.1 Checking the brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
6.2 Brake lever assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
6.3 Disc brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
6.4 Adjusting the disc brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7 Belt drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
7.1 Principles of a belt drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
7.2 Correct adjustment of the belt drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

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8 Chain drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
8.1 Handling the chain drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
8.2 Checking the chain drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
8.3 Operating the derailleur gears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
8.4 Using the gear shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
9 Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
9.1 Operating the lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
9.2 Setting up the headlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
10 Wheels, tires and suspension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
10.1 Rims and Spokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
10.2 Tires. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
10.3 Valves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
10.4 Tire pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
10.5 Suspension fork. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
11 Individual components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
11.1 Double Cable Steering System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
11.2 Optional luggage carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
11.3 Luggage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
11.4 Bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
11.5 Prop stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
12 Storage, cleaning and disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
12.1 Storing the cargo bike . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
12.2 Cleaning the cargo bike . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
12.3 Storing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

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12.4 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
13 First inspection and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
13.1 First inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
13.2 Annual maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
14 Carqon Bike passport. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
14.1 Handover record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
14.2 Inspection record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
15 Legal notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

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1 About this user manual
This user manual comes with the delivery of your Carqon cargobike. This user manual provides
important information about the settings and usage of the cargo bike. Read all warnings and
instructions in this user manual – in particular in the section “Safety” – with care before using the cargo
bike.If you do not take note of the warnings and information in this user manual, this can lead to serious
injuries and damage to the cargo bike. Keep the user manual at hand so that it is available at any time.
If you pass the cargo bike on to third parties you must also provide the user manual. Carqon is not
responsible for any writing or printing errors in this manual. Pictures and parts may differ from your
purchased Carqon.
1.1 Identification of the warning instructions
The point of warning instructions is to draw your attention to possible dangers.The warning instructions
require your full attention and understanding for statements. By not following a warning instruction,
this can lead to injuring yourself or others. Warning instructions alone do not prevent hazards. Follow all
warning instructions in order to avoid risks when using the cargo bike.
The warning instructions in this user manual have the following meanings:
Warning: This symbol and text block warns you of misuse which
could result in damaging your Carqon and/or injuring yourself and/or others.
Note: This symbol and text block provides you with information about handling
the Carqon in the user manual and should be read with attention.

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1.2 Symbols and signs
Additional instructions concerning the guidelines for handling and use.
1. Guidelines for actions with a specific sequence begin with a number.
·Guidelines for actions and lists begin with a circle.
IPX4 This symbol indicates that the charging device is protected against spray water.
This symbol indicates that the charging device corresponds to protection class II.
Symbol for direct current
Symbol for alternating current
T4A
This symbol indicates that the charging device is equipped with a fuse.
This symbol indicates that the charging device and the battery should not be
unscrewed.
This symbol indicates that the charging device should not be touched with wet
hands.
This symbol indicates that the battery should not be thrown into fire.
This symbol indicates that the charging device should not be disposed of via the
household rubbish. Dispose of the charging device at a suitable collection point for it
to be disposed of in an environmentally-friendly manner.
This symbol indicates that the battery should not be disposed of via the household
rubbish. Remove the battery via a suitable collection point for environmentally-
friendly recycling.
WARNING
This product can expose you to Phthalates,
which can cause birth defects or other Reproducve Harm
www.P65Warnings.ca.gov
This symbol indicates that the product can expose you to phthalates.
WARNING
Read and follow Owner’s Manual
Always wear a helmet
Night Riding is Dangerous
see Owner’s Manual
WARNING
Read and follow Owner’s Manual
Always wear a helmet
Night Riding is Dangerous
see Owner’s Manual
!
This symbol indicates that you must read the user manual, wear a helmet and be
aware of the dangers of night riding.
This symbol indicates that the bike is a pedalled Class 1 with a motor wattage of 250
W and a top assisted speed of 20 mph.