Castelle Premier Service manual

FaxPress Premier™
The Integrated Network Fax Server
Administrator Guide
R

Important Notice
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P/N: 61-1349-001
Updated: 11/05/2007

Admin Guide > Table of Contents
FaxPress Administrator Guide i
Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Introducing the FaxPress Premier 1
FaxPress Plus®, the FaxPress Plus Server Client Software . . . . . . . . . . .2
FaxPress Premier Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . .4
Electronic Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Printed Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Setting Up the FaxPress Premier 8
File Conversion Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Installing Applications for the File Conversion Service . . . . . . . . . . . . . .9
FaxPress Premier Users and the File Conversion Service . . . . . . . . . . . .9
Changing the FaxPress Premier Server’s IP Address . . . . . . . . . . . . . . . . .11
Changing the IP Address (Models with 4-key Keypad) . . . . . . . . . . . . 11
Changing the IP Address (Models with 5-key Keypad) . . . . . . . . . . . . 12
Changing the FaxPress Premier Serial Number to a Name. . . . . . . . . . . . .13
Powering on the FaxPress Premier Server . . . . . . . . . . . . . . . . . . . . . . . . .14
Powering on in a DHCP Environment . . . . . . . . . . . . . . . . . . . . . . . . 14
Powering on in a Static IP Environment . . . . . . . . . . . . . . . . . . . . . . 14
Setting Up the FaxPress Premier (Analog). . . . . . . . . . . . . . . . . . . . . . . . .15
FaxPress Premier Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connecting the FaxPress Premier to the Network . . . . . . . . . . . . . . . . 15
Attaching the FaxPress Premier to your Fax Lines . . . . . . . . . . . . . . . . . . . . . . . 15
Setting Up the FaxPress Digital Premier . . . . . . . . . . . . . . . . . . . . . . . . . .16
FaxPress Premier Digital Requirements . . . . . . . . . . . . . . . . . . . . . . . 16
CSU/DSU Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
DNIS String Information Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
PBX Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
T1 Line Type and Configuration Parameters . . . . . . . . . . . . . . . . . . . 17
Fractional T1 Line Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Configuring the Premier Digital for a T1 with ISDN PRI Protocol . . . . . . 18
Configuring the Premier’s Board Settings for your T1 . . . . . . . . . . . . . 18
Configuring the Premier’s Fax Board for ISDN BRI Lines . . . . . . . . . . . 20
Connecting the Premier Digital to your Network . . . . . . . . . . . . . . . . . 21
Required Setup Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Optional Setup Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Rack Mounting or Shelf Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Important! The FaxPress Premier’s Local Administrator Account . . . . . 23

Admin Guide > Table of Contents
ii
Network Security/Installing Antivirus Software . . . . . . . . . . . . . . . . . 24
Configuration Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Backward Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Backward Compatibility with FaxPress Servers . . . . . . . . . . . . . . . . . . . . . . . . . 26
Backward Compatibility with Earlier Versions of FaxPress Premier . . . . . . . . . . . . 26
Using Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Changing the FaxPress Premier’s IP Address Using Remote Desktop . . 27
Installing the FaxPress Plus Client 28
Creating a Remote Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Deploying MSI Packages with Group Policy . . . . . . . . . . . . . . . . . . . . . . . .33
Deploying a new MSI package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Upgrading a Previous MSI Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Installing the FaxPress Plus Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Installing the FaxPress Plus Administrator Client . . . . . . . . . . . . . . . . . . .41
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installing the Client on Windows Terminal Server. . . . . . . . . . . . . . . . . . .49
About Terminal Server and Citrix MetaFrame . . . . . . . . . . . . . . . . . . 49
About Microsoft Windows Terminal Server . . . . . . . . . . . . . . . . . . . . . 49
About Citrix MetaFrame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Citrix Published Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Citrix Standard and Non-Standard Published Apps . . . . . . . . . . . . . . . 50
Terminal Server, Citrix, and FaxPress on your Network . . . . . . . . . . . 50
Running the FaxPress Plus Client Setup on Terminal Server . . . . . . . . 51
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Preparing the Terminal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Running the Setup - Important Information! . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Setting up the FaxPress Client and DCX Print Driver for Published Applications . . . 54
Adding Outlook Direct Transport to User Profiles . . . . . . . . . . . . . . . . . . . . . . . . 55
Installing on a Novell Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Removing FaxPress from the Terminal Server . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Installing the FaxPress Plus User Client. . . . . . . . . . . . . . . . . . . . . . . . . . .58
International (Non-English) Character Support. . . . . . . . . . . . . . . . . . . . .66
Uninstalling the FaxPress Plus Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
FaxPress Plus: An Introduction 70
About the Administrator Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Unaddressed Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Fax Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Saved Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Admin Guide > Table of Contents
FaxPress Administrator Guide iii
Activating the FaxPress Premier Software. . . . . . . . . . . . . . . . . . . . . . . . .73
FaxPress Plus Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
FaxPress Plus Folder Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Starting FaxPress Plus and Logging In to the FaxPress Plus Client . . . . 79
Accessing Additional FaxPress Premier Servers . . . . . . . . . . . . . . . . . 81
Locating a Remote Premier Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Configuring the FaxPress Premier 87
Adaptive Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Automatic Routing and PBX Integration . . . . . . . . . . . . . . . . . . . . . . . . . .89
Digit Strings and FaxPress Premier Parsing Capability . . . . . . . . . . . . 89
FaxPress Premier Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Preparing your PBX System for Automatic Fax Routing . . . . . . . . . . . . 90
Configuring the FaxPress Premier . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Configuring the User Properties: Mailbox IDs . . . . . . . . . . . . . . . . . . . 94
Determining the Number of Mailbox ID Digits . . . . . . . . . . . . . . . . . . 95
DTMF Automatic Fax Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Configuring the Administrator Account . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Configuring the FaxPress Premier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
About FaxPress Premier Line Optimization . . . . . . . . . . . . . . . . . . . 102
Modifying the Number of Idle Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Required FaxPress Premier Configuration . . . . . . . . . . . . . . . . . . . . 103
FaxPress Premier Analog Line Settings . . . . . . . . . . . . . . . . . . . . . . 106
Receiving a Test Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Routing Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Sending a Test Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Fax Confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
About the Outgoing Fax Queue and Fax Status . . . . . . . . . . . . . . . . 120
Setting the FaxPress Premier Server Properties123
Advanced Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Castelle Internet Faxing (CIF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Dialing Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
DID/PBX (Analog) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Line Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Fax Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Dialing Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Line Direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Admin Guide > Table of Contents
iv
Routing Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Configuring the CIDRoute.cfg configuration file for CID routing . . . . . . . . . . . . . 136
Configuring the CSIDRoute.cfg configuration file for CSID routing . . . . . . . . . . . 136
Load Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Routing Type (Digital FaxPress Plus Servers) . . . . . . . . . . . . . . . . . . . . .141
Server Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Setting the FaxPress Plus Server Properties . . . . . . . . . . . . . . . . . . . . . .145
Accessing the FaxPress Premier Server Properties . . . . . . . . . . . . . . 145
Storage Reclamation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Automatic Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Purging Old Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
User Authentication (Novell Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Creating User and Group Accounts 153
Configuring the User Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Setting the User Account Properties . . . . . . . . . . . . . . . . . . . . . . . . 157
Setting Outgoing Fax Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Setting Incoming Fax Properties . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Setting Printer Configuration Properties . . . . . . . . . . . . . . . . . . . . . 162
Setting the Archive Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Setting the Email/Other Properties . . . . . . . . . . . . . . . . . . . . . . . . . 166
Creating and Configuring Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Creating User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
About the User Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
About Privilege Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Setting and Erasing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Authenticating Users/Single Sign On . . . . . . . . . . . . . . . . . . . . . . . 172
Manually Creating Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Default Premier User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Adding New Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Importing and Mapping Users 177
Importing Users with the Migration Wizard . . . . . . . . . . . . . . . . . . . . . . .178
Migration Procedures and Requirements . . . . . . . . . . . . . . . . . . . . . 178
Checking FaxPress and FaxPress Premier Field Types . . . . . . . . . . . . 178
Running the Migration Wizard Utility . . . . . . . . . . . . . . . . . . . . . . . . 178
Importing Microsoft Exchange Users . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
Importing and Mapping Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

Admin Guide > Table of Contents
FaxPress Administrator Guide v
Single Sign On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Enabling and Disabling Single Sign On . . . . . . . . . . . . . . . . . . . . . . 192
Setting User Passwords – Important . . . . . . . . . . . . . . . . . . . . . . . 193
Novell Single Sign On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Assign Users to Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Create a User Properties Template . . . . . . . . . . . . . . . . . . . . . . . . . 194
Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Remove Network Association option . . . . . . . . . . . . . . . . . . . . . . . . 197
Using the Active Directory Synchronizer . . . . . . . . . . . . . . . . . . . . . . . . .198
User Mapping and the Email Gateway Service . . . . . . . . . . . . . . . . . 198
Configuring the Active Directory Synchronizer . . . . . . . . . . . . . . . . . 198
FaxPress Plus Administration 209
Configuring Fax Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210
Define Approval Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Select Approvers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Approve Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Configuring Fax Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
Configuring the Incoming/Outgoing Deny List . . . . . . . . . . . . . . . . . . . .218
Defining Bill Back Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
Importing Bill Back Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Exporting Bill Back Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
FaxPress Plus Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Unaddressed Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Users & Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
System & Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Embedded Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Drop Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Logged In Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Transaction Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Fax Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Internet Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Billback Code Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Software Activation Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Fax Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Carbon Copy User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Corporate Cover Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Corporate Phone Books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Fax Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Recycled Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

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Managing Transaction Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
Viewing Transaction Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Saving Transaction Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Printing Transaction Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Using the Carbon Copy Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Backup & Restore 233
Enabling Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Enabling System Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Restoring From a Backup File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Contacts & Phone Books 243
Creating FaxPress Premier Phone Books . . . . . . . . . . . . . . . . . . . . . 245
Creating a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Importing a Phone Book File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Exporting FaxPress Premier Phone Books . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Accessing an External ODBC Database Phone Book . . . . . . . . . . . . . 251
Create Phone Book Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Creating Table Joins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Building Fax Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Making Views Visible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Alert Service Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
Configuring the Alert Service Module . . . . . . . . . . . . . . . . . . . . . . . 260
Event Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Performance Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265
Counter List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
FaxPress Queue Manager Line Configuration and Status . . . . . . . . . . . . . . . . . . 268
FaxPress Queue Manager Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
FaxPress Trace Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
System & Diagnostics 270
Using the System Information Functions . . . . . . . . . . . . . . . . . . . . . 272
Trace Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Email Integration 276
Microsoft Exchange and Outlook Environments . . . . . . . . . . . . . . . . 277
IBM Lotus Notes Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Novell GroupWise and Other SMTP-Compatible Email Environments . . 278

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Drop Directory and the DropFax Service 279
Creating and Configuring Outbound Drop Directories . . . . . . . . . . . . 280
Job Control, Data and Notice Files . . . . . . . . . . . . . . . . . . . . . . . . . 283
Job Control Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Example #1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Example #2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Example #3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Job Data Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Job Notice Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Inbound Production Faxing and the DropFax Service . . . . . . . . . . . . 287
Setting Up the Inbound DropFax Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Using the Imprint Header 292
Customizing the Outgoing and Incoming Imprint Header . . . . . . . . . . . .293
Customizing the Outgoing Fax Imprint Header . . . . . . . . . . . . . . . . . 293
Adding a Date and Time Stamp to an Incoming Fax . . . . . . . . . . . . . 296
Customizing the Incoming Fax Imprint Header . . . . . . . . . . . . . . . . 298
Modifying Font Style and Size with the Header.cfg File . . . . . . . . . . . 299
Bates Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Imprint Header Keywords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Default Imprint Header Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Web Client Interface 304
Pop-up Blocker and the Web Client . . . . . . . . . . . . . . . . . . . . . . . . 305
Accessing the Web Client Interface . . . . . . . . . . . . . . . . . . . . . . . . 306
Web Client Printer 310
Installing the Web Client Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311
Using the Web Client Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317
Fax Reporting 321
Individual Fax Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .323
Generating Individual Fax Reports . . . . . . . . . . . . . . . . . . . . . . . . . 323
Monitoring Fax Channel Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .325
Setting up High-Usage Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
System Fax Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .329
Generating System Fax Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

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Creating Cover Pages 331
Personal and Corporate Cover Pages . . . . . . . . . . . . . . . . . . . . . . . 332
Cover Page Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
International (Non-English) Character Support . . . . . . . . . . . . . . . . 333
Creating Cover Pages with Microsoft Word . . . . . . . . . . . . . . . . . . . . . . .334
Customizing a Cover Page Template . . . . . . . . . . . . . . . . . . . . . . . . 334
Publishing a Corporate Cover Page . . . . . . . . . . . . . . . . . . . . . . . . . 336
Cover Pages for International Character Support . . . . . . . . . . . . . . . . . . . . . . . . . 338
Creating a Cover Page Template from a Blank Word Document . . . . . 340
Merging Faxes 349
Installing FaxMerge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .350
Installation Tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Required ODBC Data Sources and Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Adjusting Microsoft Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Using FaxMerge with Microsoft Word/Office 97. . . . . . . . . . . . . . . . . . . .355
Creating a Main Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Attaching a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Inserting Merge Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Faxing the Merged Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Using FaxMerge with Microsoft Word/Office 2000, XP and 2003 . . . . . .364
Creating a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Using FaxMerge and the MailMerge Wizard . . . . . . . . . . . . . . . . . . . 364
Uninstalling FaxMerge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Archiving Faxes 380
Activating the Premier Archive Service . . . . . . . . . . . . . . . . . . . . . . . . . .381
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Network Administrator and User Names . . . . . . . . . . . . . . . . . . . . . 381
FaxPress User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
MS Access and SQL Databases and Database Drivers . . . . . . . . . . . . 381
Archiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .382
Updating the and Reconfiguring the FaxPress Premier Archive . . . . . . 383
Configuring the FaxPress Premier Archive. . . . . . . . . . . . . . . . . . . . . . . .384
Accessing the FaxPress Premier Configuration Wizard . . . . . . . . . . . . 384
Creating and Configuring the MS Access or SQL Database . . . . . . . . 384
Configuring Archive for a Microsoft Access Database . . . . . . . . . . . . 386
Configuring Archive for an MS SQL Database . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Configuring the Archive Program’s Properties . . . . . . . . . . . . . . . . . 391

Admin Guide > Table of Contents
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Connecting FaxPress Archive to a DSN (SQL Databases). . . . . . . . . . . . .398
Starting and Stopping the Archive Service. . . . . . . . . . . . . . . . . . . . . . . .404
Using the FaxPress Premier Archive. . . . . . . . . . . . . . . . . . . . . . . . . . . . .405
Accessing the Archived Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Working with Archived Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
Filtering Archived Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Filtering Archived Sent Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Filtering Archived Received Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Filtering Archived Transaction Logs . . . . . . . . . . . . . . . . . . . . . . . . 410
Filtering Archived Received Transaction Logs . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Filtering Archived Transmitted Transaction Logs . . . . . . . . . . . . . . . . . . . . . . . 412
Web Services SDK 415
Web Services SDK. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .416
Xerox Integration 417
Configuring the FaxPress Premier Xerox Interface . . . . . . . . . . . . . . . . .418
Accessing the FaxPress Premier Xerox Interface Configuration Utility . 418
Using the Xerox Interface Configuration Wizard . . . . . . . . . . . . . . . . 418
Creating the Fax Repository Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . .429
Setting up the Fax Server Kit on Your Xerox System . . . . . . . . . . . . 430
Installing and Configuring Xerox Print Drivers . . . . . . . . . . . . . . . . . . . .434
Installing Xerox Print Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434
Configuring the Xerox Print Driver . . . . . . . . . . . . . . . . . . . . . . . . . 440
Setting up Additional Paper Colors on the Xerox System . . . . . . . . . . 443
FaxPress Premier and Xerox Integration . . . . . . . . . . . . . . . . . . . . . . . . .447
Supported Xerox Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447
How It Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447
Xerox Interface Setup Procedures . . . . . . . . . . . . . . . . . . . . . . . . . 448
Assigning FaxPress Premier Users for Each Fax Repository . . . . . . . . 449
Starting and Stopping the Xerox Interface . . . . . . . . . . . . . . . . . . . 449
Sending Test Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450
eCopy Sharescan OP Integration 451
Configuring the FaxPress eCopy Connector . . . . . . . . . . . . . . . . . . . . . . .452
Shared Account Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452
Individual Account Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452
FaxPress Premier + eCopy ShareScan OP Integration. . . . . . . . . . . . . . .456
Supported Copier and MFP Devices . . . . . . . . . . . . . . . . . . . . . . . . 456

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Phone Book Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456
Implementing the FaxPress Connector . . . . . . . . . . . . . . . . . . . . . . . . . .458
Installation and Configuration Procedures . . . . . . . . . . . . . . . . . . . . 458
Installing the FaxPress Premier eCopy Connector . . . . . . . . . . . . . . . . . .459
FaxPress MFP Connectors 464
Sending Faxes From Copiers, Scanners and MFPs . . . . . . . . . . . . . . . . . .465
FaxPress + EFI SendMe Integration. . . . . . . . . . . . . . . . . . . . . . . . . . . . .472
HP9100C Scanner Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .476
Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 476
Configuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477
FaxPress Plus and Ricoh GlobalScan 2.0 Integration. . . . . . . . . . . . . . . .479
Supported Ricoh MFD Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479
Phone Book Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479
Step 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480
Step 2: Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480
Step 3: Installation Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481
FaxPress Service Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 483
From/Subject Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485
New Recipient Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485
Group - Selecting External Phone Book Group . . . . . . . . . . . . . . . . . . . . . . . . . 487
Selecting Recipients Form an External Phone Book Group . . . . . . . . . . . . . . . . . 489
Cover Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491
FaxPress Authenticated Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492
Sharp OSA Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .493
Setting the default phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509
One-Click Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510
Terminal Server 514
Installing the FaxPress Plus Client on Terminal Server . . . . . . . . . . . . . .515
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515
Preparing the Windows Terminal Server . . . . . . . . . . . . . . . . . . . . . 515
Running the Setup - Important Information! . . . . . . . . . . . . . . . . . . 516
Setting up the FaxPress Plus client and DCX Print Driver for Published Applications 525
Adding Outlook Direct Transport to User Profiles . . . . . . . . . . . . . . . . . . . . . . . 527
Installing on a Novell Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533
Removing FaxPress from the Terminal Server . . . . . . . . . . . . . . . . . . . . . . . . . 535
Installing Software from the Network . . . . . . . . . . . . . . . . . . . . . . . 535
Using Microsoft Windows Terminal Server. . . . . . . . . . . . . . . . . . . . . . . .537
About Citrix MetaFrame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537
Citrix Published Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537
Citrix Standard and Non-Standard Published Apps . . . . . . . . . . . . . . 538

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Castelle Internet Faxing 539
Castelle Internet Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .540
Creating an Internet Routing Table . . . . . . . . . . . . . . . . . . . . . . . . 542
Receiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 544
Configuring the FaxPress Premier for CIF to a FaxPress Server . . . . . 544
Appendix 546
32-Bit ODBC Data Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .547
Microsoft’s Data Access Objects (DAO) 3.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . 547
Windows 95 only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 547
Windows 95, 98 and NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 547
Registering DAO 3.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 548
Check Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 548
Add a New Data Source Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 548
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .552
Directory Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .555
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .556
FCC Part 15 Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 556
FCC Part 68 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 556
Japan Telecommunication Compliance . . . . . . . . . . . . . . . . . . . . . . 556
Rights of the Telephone Company . . . . . . . . . . . . . . . . . . . . . . . . . 556
Electrical Safety Advisory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 557
Safety Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 557
Rack Mounting Safety Considerations . . . . . . . . . . . . . . . . . . . . . . . 557
Important Information for Canadian Customers . . . . . . . . . . . . . . . . 558
Load Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 558
Fax Branding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559
Warranty Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559
French Safety Advisory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559
Déclaration FCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559
Mesures de securité : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559
Source de courant : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560
Cordon d’alimentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560
Mise en garde . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560
Analog Hardware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .561
Required Upgrade Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 561
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 562
Upgrade Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 562
Adding an Initial Upgrade Analog Fax Board . . . . . . . . . . . . . . . . . . 562
Upgrading with an Additional Analog Board . . . . . . . . . . . . . . . . . . . 566
Digital ISDN/BRI Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .574

Admin Guide > Table of Contents
xii
Required Upgrade Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 574
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 574
Upgrade Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 574
Digital T1 Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .589
Required Upgrade Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589
Upgrade Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589
FaxPress Support Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .606
Hardware Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 606
Software Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 606
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 606
Castelle’s Customer Services Web Site . . . . . . . . . . . . . . . . . . . . . . 606
Hardware Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 606
Software Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 607
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 607
Support Services Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . .608
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .611
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611
Hours of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611
Castelle UK and Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611

FaxPress Premier Administrator Guide
Introducing the FaxPress Premier

Admin Guide > Introducing the FaxPress Premier
2
Introducing the FaxPress Premier
Congratulations! on the purchase of your FaxPress Premier, and thanks for choosing Cas-
telle.
Castelle’s FaxPress Plus network fax servers represent an advanced, state-of-the-art ap-
proach to network faxing, offering a complete network faxing solution in one robust, serv-
er-class machine.
With integrated file storage for system and fax data files, a multitasking embedded Win-
dows server 2003 SAK 3.0 operating system and pre-installed FaxPress Plus® client and
server software, the FaxPress Plus server can support users in various networking envi-
ronments including Microsoft Windows, Novell NetWare, Linux/Unix, and Apple Macintosh.
The FaxPress Plus server’s powerful and flexible software development kit (SDK) provides
tools to develop custom fax applications, while the drop directory and drop fax service offer
a convenient way to implement production faxing. Castelle also provides a wide variety of
connectors that allow the FaxPress Plus server to work with various e-mail, MFP and office
suite applications, such as Exchange 2007, Outlook 2007, Windows Vista, eCopy, Ricoh
and Sharp, to name just a few.
As a dedicated network fax servers, the FaxPress Premier provides client workstations with
access to incoming and outgoing faxes, phonebooks, transaction logs and other fax-relat-
ed data via FaxPress Plus®, the Premier client’s fax transmission and server administra-
tion utility. FaxPress Premier’s email gateways provide a variety of fax and email
integration options, allowing fax messages to be sent and received directly from a number
of mail clients. The FaxPress Premier’s Secure Web Interface provides a secure, web-based
server configuration, administration, and faxing utility that can be used to manage Premier
users and administer Premier units, as well as send and receive faxes.
Specifically designed to help reduce communication costs and facilitate efficient, error-free
information exchange, the FaxPress Premier fax servers take care of fax jobs more effi-
ciently, reliably and less expensively than any standalone fax machine or software based
fax solution.
FaxPress Plus®, the FaxPress Plus Server Client Software
As a dedicated network fax server, the FaxPress Plus server provides client workstations
with access to incoming and outgoing faxes, phonebooks, transaction logs and other fax-
related data via FaxPress Plus, the FaxPress Plus server fax transmission and administra-
tion utility.

Admin Guide > Introducing the FaxPress Premier
FaxPress Premier Administrator Guide 3
The FaxPress Plus client software sets new standards for administrative efficiency and con-
venience, as well as end user features and fax transmission options. FaxPress Plus pro-
vides users with tools for sending and receiving faxes, adding and deleting users, setting
user properties, configuring FaxPress Premier server settings, managing job queues, as
well as creating and accessing phone books and cover pages.
Some additional client-based administration and fax transaction features associated with
FaxPress Plus include:
Fax Reporting The FaxPress Premier’s Fax Report application software module compiles
the FaxPress Premier’s fax transaction logs and can generate a variety of graphical re-
ports for system and individual user.
Email Integration The FaxPress Premier’s Embedded Email Gateway service runs on
the FaxPress Premier server, and allows Microsoft Exchange, Lotus Notes, Novell Group-
Wise and any SMTP-compatible email system users to send and receive faxes directly
from the mail client. An additional email gateway for Lotus Notes is provided on the Fax-
Press Premier install disc.
Automated, Production Faxing The FaxPress Premier’s Drop Directory feature sup-
ports easy deployment of automated, production faxing in almost any environment.
Third-party applications access the Drop Directory to send outgoing faxes and retrieve
incoming faxes. Drop directories are defined in any sharable folders on the network ac-
cessible to the Premier.

Admin Guide > Introducing the FaxPress Premier
4
Drag & Drop Fax Routing The Premier’s drag & drop fax routing feature allows users
with Router privileges to route inbound faxes right to users’ FaxPress Premier mailboxes
with a single mouse click. A Premier user with Router privileges may view only the first
page (cover page) of the fax, maintaining the privacy and confidentiality of the fax trans-
action content.
Microsoft Active Directory Integration The FaxPress Premier’s Active Directory Syn-
chronizer allows the administrator the efficiency of creating new Premier users from ex-
isting Active Directory users, and the convenience of centralized Active Directory and
Premier user management.
System Backup and Restore The FaxPress Premier’s backup and restore function al-
lows all FaxPress Premier system files, user information, and fax job data to be backed
up to, and restored from, a sharable network folder.
Web Interface Available from any workstation with Internet access and a web browser,
the Premier’s web interface provides access to both administrative and end-user Fax-
Press Plus functions. A security feature ensures that all data is fully encrypted across the
Internet.
Web Client Printer Available from any networked workstation with a web browser, the
FaxPress Plus Web Client Printer enables users to fax without the need to launch or install
the FaxPress Plus Windows client. Fax destination and cover page information is applied
through the Web Client interface, which is automatically displayed.
Microsoft Integration The FaxPress Premier’s seamless Microsoft OS and Office appli-
cation integration allows users to send faxes from the Send To menus of both Microsoft
Office applications and Windows Explorer. Outlook users can send and receive faxes as
easily as they send and receive email; fax cover pages can be created and edited using
Microsoft Word or WordPad, giving users a great deal of creative flexibility.
FaxPress Premier Hardware Features
The FaxPress Premier fax servers are equipped with the following features.
Function/Fea-
ture FaxPress Premier
Fax board 4- or 8-line Dialogic®Diva®V-Analog-4P/-8P board
(1, 2, 3 or 4 boards are supported)
Number of Fax
Lines/Channels 4P: 4, 8, 12, or 16 analog fax lines 8P: 8, 16 analog fax lines (future support for 24 and 32 lines)
Processor Intel Pentium 4
Processor Speed 850 MHz
Operating System Windows Embedded Server 2003 Operating System – SAK 3.0
Hard Disk Space 80 GB
Recommended
Number of Users 5 - 200
Memory Configu-
ration 512 MB
Network Topology 10/100 BaseT Fast Ethernet RJ-45 auto-selection
Modem Transfer
rate up to 33,600 bps