Castelle Premier User manual

FaxPress Premier
A New Generation of Network Fax Servers
Getting Started Guide
™

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IMPORTANT NOTICE
©2007, Castelle®. All Rights Reserved. FaxPress Premier Getting Started Guide. PN 61-1335-001
This material is protected by international copyright laws. Reproduction in any form is prohibited without permission.
Castelle is a U.S. Registered Trademark of Castelle. FaxPress Premier™ is a trademark of Castelle. Novell®, Netware®,and NDS® are U.S.
Registered Trademarks of Novell, Inc. Microsoft®, Windows®, Windows 2000®, Windows NT®, Windows 2003®, Microsoft Word®,
Microsoft Outlook®, Microsoft WordPad®, Microsoft PowerPoint® and Microsoft Excel® are U.S. Registered Trademarks of Microsoft, Inc.
All product names are U.S. Registered Trademarks or trademarks of their respective owners.
CREDIT INFORMATION: This product includes cryptographic software written by Eric A. Young ([e-mail]). This product
includes software written by Tim J. Hudson ([e-mail]).
LibTIFF decoder software is used in the product software, and the following copyright notices and license are displayed below as required:
Copyright (c) 1988-1997 Sam Leffler
Copyright (c) 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee,
provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and
(ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific,
prior written permission of Sam Leffler and Silicon Graphics.
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copyright notices and legend is displayed below as required:
Copyright (c) 2001-2002, Morten Wang & contributors All rights reserved.
Neither the name "Morten's JavaScript Tree Menu" nor the names of its contributors may be used to endorse or promote products derived from
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Castelle Corporate Headquarters
855 Jarvis Drive, Suite 100
Morgan Hill, CA 95037
www.castelle.com
Toll Free: [phone]
Tel: [phone]
Fax: [phone]
Email: [email protected]

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Contents
Introducing the FaxPress Premier ____________________________________________________ 5
Package Contents _____________________________________________________________ 5
About the FaxPress Plus CD-ROM ________________________________________________ 5
Documentation___________________________________________________________________ 6
Electronic Documentation _______________________________________________________ 6
Printed Documentation _________________________________________________________ 6
Castelle Resources _______________________________________________________________ 7
Technical Support _____________________________________________________________ 7
Web Site ____________________________________________________________________ 8
About the FaxPress Premier Server Setup _____________________________________________ 9
Rack Mounting or Shelf Mounting _________________________________________________ 9
Required Setup Procedures _____________________________________________________ 9
Optional Setup Procedures _____________________________________________________ 10
Important! The FaxPress Premier’s Local Administrator Account ________________________ 10
PBX Integration and Automatic Routing Requirements________________________________ 11
Network Security/Installing Antivirus Software ______________________________________ 11
Activating the FaxPress Premier’s FaxPress Plus Software ____________________________ 13
Backward Compatibility ________________________________________________________ 13
Setting Up the FaxPress Premier ___________________________________________________ 15
FaxPress Premier Requirements ________________________________________________ 15
Connecting the FaxPress Premier to the Network ___________________________________ 15
Attaching the FaxPress Premier to a PTSN or PBX __________________________________ 16
Powering on the FaxPress Premier Server ____________________________________________ 17
Powering on in a DHCP Environment _____________________________________________ 17
Powering on in a Static IP Environment ___________________________________________ 17
Changing the FaxPress Premier Server’s IP Address ____________________________________ 18
Changing the IP Address Using the LCD Window (Models With 4-key Keypad) ____________ 18
Using Remote Desktop ___________________________________________________________ 20
Changing the FaxPress Premier’s IP Address Using Remote Desktop ___________________ 20
Changing the FaxPress Premier Serial Number to a Name _______________________________ 21
About the FaxPress Premier File Conversion Service____________________________________ 22
Installing Applications for the File Conversion Service ________________________________ 22
FaxPress Premier Users and the File Conversion Service _____________________________ 22
FaxPress Premier Support Services Agreement ________________________________________ 23
Castelle’s FaxPress Premier Support Services Terms and Conditions _______________________ 25
License Agreement ______________________________________________________________ 28

FaxPress Premier Getting Started Guide
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5
Introducing the FaxPress Premier
Introducing the FaxPress Premier
Congratulations on purchase of your new FaxPress Premier fax server. This Getting Started Guide is provided
as a printed introductory supplement to the electronic FaxPress Premier Administrator WebHelp Guide,
which can be found on the Castelle website.
The information here is excerpted from the FaxPress Premier Administrator WebHelp Guide, and contains
all the information required to get the FaxPress Premier up and running on your network. Use this Guide to
get started, then refer as needed to the WebHelp Administrator Guide.
Package Contents
Keep the FaxPress Premier’s box and shipping material. Specifically designed to protect the FaxPress
Enterprise server during transport, the FaxPress Premier’s packaging should be kept for future shipping
purposes.
The FaxPress Premier server shipment should contain the following items:
• A FaxPress Premier network fax server
• A Castelle FaxPress Plus CD-ROM
• Two power cables
The FaxPress Premier also requires an RJ-45 cable, which should be provided by your digital line carrier.
About the FaxPress Plus CD-ROM
The FaxPress Plus CD-ROM provides:
• Latest version of the FaxPress Plus client for administrators/users
• E-mail integration solutions
• Connectors for Multi Function Printer (MFP) devices
• Various Add-On Products

FaxPress Premier Getting Started Guide
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Documentation
Castelle offers both electronic and printed versions of the FaxPress Premier documentation.
Electronic Documentation
It is recommended that a workstation connected to the Internet be available during installation, configuration
and use of the FaxPress Premier. To access the FaxPress Premier WebHelp system, which includes the
Admin, User, and Email Gateways Guides, go to the following URL:
http://www.castelle.com/WebHelp/5_0/fpp/
Other documentation is provided on the Castelle web site at the following URL:
http://www.castelle.com/support/documentation/guides
Printed Documentation
Castelle provides a printed copy of this Getting Started Guide.
To print hard copies of all other documentation, use the Castelle WebHelp system available at the URL shown
above.

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Castelle Resources
Castelle Resources
Castelle Corporate Headquarters
855 Jarvis Drive, Suite 100
Morgan Hill, CA 95037
www.castelle.com
Castelle North America
Toll Free: [phone]
Tel: [phone]
Fax: [phone]
Email: [email protected]
Technical Support
To qualify for tech support, your FaxPress Premier must be registered with Castelle. Visit Castelle's Customer
Services web page at:
http://www.castelle.com/support
for more information about product registration.
Technical support is available by mail, fax, e-mail, or phone from 6am to 5PM Pacific Standard Time.
Phone: [phone]
Fax: [phone]
E-mail: [email protected]
For efficient resolution, please be ready to provide the following information to the Castelle technical support
representative who answers your call:
• Company name, phone number, pager/cell phone number, email address & fax number
• The type and model number of your unit
• The unit's 8-digit serial number, printed on a label on the bottom of the unit.
• The version number of the FaxPress Premier software you are using.
• The version number of the unit's firmware.
• The version number of the network software you are using (e.g., NetWare 3.12.)
• The network topology (e.g., Ethernet).
• The name and version numbers of the email system and clients you are using.
• A description of the problem or its symptoms.

FaxPress Premier Getting Started Guide
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Web Site
The Castelle web site, http://www.castelle.com, provides a point of departure for a variety of information.
Information regarding the following topics is available at http://www.castelle.com/products/fpp
• FaxPress Premier Server Hardware and Software
• Sending, Receiving and Managing Faxes
• Castelle Internet Faxing (CIF)
• Email Integration
• Network Integration
• Automatic Routing and PBX Integration
• FaxPress Premier White Paper
• FaxPress Premier Brochure

9
About the FaxPress Premier Server Setup
About the FaxPress Premier Server Setup
Each section in this chapter provides important information regarding the FaxPress Premier setup.
Rack Mounting or Shelf Mounting
The FaxPress Premier analog fax server can either be mounted on a rack or stationed on a shelf or desk top.
The FaxPress Premier is rack-mountable by attaching the two provided mounting brackets. To mount a
FaxPress Premier unit on a 19” rack, the user needs to use four specific screws provided by the rack vendor.
These special screws are not provided by Castelle.
By attaching the four provided rubber feet to the bottom of the chassis, the FaxPress Premier unit can be
stationed on a desk or shelf. For a FaxPress Premier unit stationed on a desk top, the two rack mounting
brackets on both sides of the chassis may be removed.
Required Setup Procedures
Setting up the FaxPress Premier server for basic operation involves the following required steps:
1. Connecting the FaxPress Premier to your network and phone system. (See Connecting the FaxPress
Premier to the Network on page 15.)
Note: When connecting the FaxPress Premier to a PBX, a trained PBX technician should be on site.
2. Powering on the FaxPress Premier. (See Powering on the FaxPress Premier Server on page 17.)
3. Joining the FaxPress Premier to the network domain. Joining the FaxPress Premier to the network
domain is required for users to be imported from Active Directory using the FaxPress Premier’s
Active Directory Synchronizer service. (See Importing and Mapping Users in the FaxPress Premier
Administrator Guide. This procedure applies only to Microsoft Windows networks.
4. Taking necessary antivirus and security measures. (See Network Security/Installing Antivirus
Software on page 11.)
5. Installing any applications the FaxPress Premier will require. If you plan to activate one of the
FaxPress Premier’s Email Gateways, use the FaxPress Premier’s Drop Directory for production
faxing, install any applications, such as the Microsoft Office suite, used frequently by your users. See
Installing Applications for the File Conversion Service on page 22 for details.
6. Installing the FaxPress Plus Client for Administrators on a network workstation. The Client for
Administrators provides FaxPress Plus, a Windows-based administration and fax transaction utility.
(See Installing the Administrator Client in the Administrator Guide.) You’ll use FaxPress Plus to
configure the Premier server, and to create and configure users. If you use the FaxPress Premier’sWeb
Interface to configure the Premier server and users, installing the Administrator client is not
immediately required.
7. Activating the FaxPress Premier’s FaxPress Plus software with the Software Activation Key. (See
Activating the FaxPress Premier’s FaxPress Plus Software on page 13 in this manual.)

FaxPress Premier Getting Started Guide
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8. Configuring the FaxPress Premier server’s Line Settings, Dialing Properties, Email settings, and PBX/
DID settings using FaxPress Plus, the FaxPress Premier client software. (SeeConfiguring the
FaxPress Premier in the Administrator Guide.)
9. Sending and receiving a test fax using one of the three generic, pre-created FaxPress Plus user
accounts (Supervisor, Guest and Unaddressed) to confirm the FaxPress Premier is operational. (See
Sending a Test Fax in the FaxPress Premier Administrator Guide.)
10. Installing the FaxPress Plus Client for Users on the user workstations. (See Installing the FaxPress
Plus User Client in the Administrator Guide.)
11. Creating and configuring new FaxPress Premier users. (See Creating and Configuring FaxPress
Premier User Accounts and Importing and Mapping Users in the Administrator Guide.)
12. (Highly Recommended) Activating the FaxPress Premier’s Backup service guarantees user files and
data are protected should any unexpected system damage or failure occur. (See FaxPress Premier
Backup and Restore in the Administrator Guide.) Castelle cannot take responsibility for any data
lost should system problems occur.
Optional Setup Procedures
After the FaxPress Premier is up and running, you may decide to implement the following optional features:
• The FaxPress Premier Archive. (See Archiving Faxes in the Administrator Guide.)
• The FaxPress Premier Email Gateway. (See Email Integration in the Administrator Guide.)
Important! The FaxPress Premier’s Local Administrator Account
The default user name for the FaxPress Premier’s Windows operating system is Administrator. The default
password is castelle, all lower case. If you change this default password, you MUST also change the
password of the local Administrator account used by the FaxPress Premier Conversion Service to match.
The Castelle FaxPress Premier Conversion Service uses the FaxPress Premier’s local Administrator account
to convert files for fax transmission. Changing the default password for the FaxPress Premier’s Windows user
account automatically stops the Conversion Service. Stopping the Conversion Service also stops all outgoing
fax transmissions, whether or not the transmissions contain attached files.
To change the password of the Conversion Service’s local Administrator account, follow these steps:
1. Open the Windows Services list.
2. Right-click on the Castelle FaxPress Premier Conversion Service and select Properties.
(Start>Settings>Control Panel>Administrative Tools>Services.)
3. With the Logon tab selected, enter the new password for the Conversion Service’s local Administrator
account. This password must match the password assigned to the default Administrator user for the
FaxPress Premier’s Windows operating system.
4. Save the settings and restart the Conversion Service.

11
About the FaxPress Premier Server Setup
This same procedure should be used to restore service if fax transmission has been interrupted due to this
Administrator account password issue.
Note: For more information on the FaxPress Premier Conversion Service, see About the FaxPress
Premier File Conversion Service on page 22.
PBX Integration and Automatic Routing Requirements
Configuring the FaxPress Premier for PBX integration and automatic inbound routing is covered in the
Administrator Guide’s Automatic Routing: PBX and DID Integration in Chapter 5, Configuring the
FaxPress Premier.When connecting the unit to a PBX, a trained PBX technician must be on site.
Configuring the FaxPress Premier for PBX integration and automatic inbound routing will require you to
know the input string of DTMF digits from the phone company or PBX to the FaxPress Premier.
If necessary, contact your line carrier for digit string information. The FaxPress Premier’s dtmf.log file
diagnostic tool can be used if necessary to help determine analog digit string information.
About the FaxPress Premier Configurable Digit Filter
The FaxPress Premier configurable digit filter provides advanced digit string parsing capability that allows
the FaxPress Premier to integrate easily with most PBX systems. Digit strings are a combination of numeric
and alphanumeric digits generated either by the line carrier or by the PBX system. Digit strings include the
extension-identifying information required for the FaxPress Premier user mailbox IDs, but can also include
non-essential or “garbage” information that must be discarded.
The FaxPress Premier’s digit filter can be configured to strip any non-essential information and retain the
digit information required to identify the users’ FaxPress Premier mailbox IDs. The FaxPress Premier
supports up to 7 digits for the mailbox ID, although mailbox IDs are more commonly 3 or 4 digits.
If, as an example, the dialed number is 408-852-7081, the call may be sent as 1188 408 852708199 while
routing through the central office or PBX system. If four digits are required for the FaxPress Premier mailbox
ID, the FaxPress Premier will parse the unnecessary digits off the number, e.g., xxxxxx7081xx.
See Determining the Number of Mailbox ID Digits in Chapter 5, Configuring the FaxPress Premier of the
FaxPress Premier Administrator Guide for more information on FaxPress Premier mailbox IDs.
Network Security/Installing Antivirus Software
A Windows Server 2003 Powered Server Appliance (SAK 3.0), the FaxPress Premier server requires the
same kind of standard antivirus protection and security measures used with the other servers on your network.
Castelle strongly recommends that all data files be scanned for possible viruses before being sent to FaxPress
Premier for file conversion and fax transmission.
Manage the FaxPress Premier the same way you manage the other servers in your environment. The company
policy for hot fixes should also apply to the FaxPress Premier. Be aware, however, that some hot fixes may
be incompatible with normal FaxPress Premier on a case by case basis. For example, some security hot fixes

FaxPress Premier Getting Started Guide
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may disable network ports needed by the FaxPress Premier, or change the system Print spooler to a setting
other than autostart. These specific changes are examples of the kinds of security fixes incompatible with
normal FaxPress Premier operation.
Configuration Recommendations
Installing antivirus software on the FaxPress Premier server with full file scan enabled is not recommended.
This will degrade fax server performance. When configuring antivirus software on the FaxPress Premier, be
sure to exclude the following directories from On Access or Real Time scanning:
•Excludethec:\Castelle directory (and sub-directories) on the FaxPress Premier from On Access or
Real Time scanning. Schedule these directories for a Periodic scan to be run during off-peak hours.
•ExcludetheC:\pagefile.sys paging file from On Access or Real Time scanning. This files is typically
a “hidden,” “protected operating system” file.
Any antivirus software used should also be configured not to disable network ports. The FaxPress Premier
uses DCOM, for example, in load balancing configurations. DCOM listens on dynamic ports. The FaxPress
Premier listens on the following static ports, which should not be disabled:
• 25 - SMTP (email gateway)
• 139 - NetBIOS Session Service (Print Spooler, Drop directory)
• 443 - HTTPS (Web Client, Web Services SDK)
• 445 - SMB (Print spooler, Drop Directory)
Although installing antivirus software is recommended, the FaxPress Premier should be closely monitored
for changes in performance after adding the antivirus software. Changes in performance as the result of
running antivirus software on the FaxPress Premier include the following:
•CPU Utilization jumps to 100% and stays there. In most cases, this can be resolved by excluding the
c:\Castelle directory (and sub-directories) on the FaxPress Premier from On Access or Real Time
scanning, as noted above.
•The FaxPress Premier no longer appears in the FaxPress Accounts dialog box of the FaxPress
Premier client, FaxPress Plus. This is due to a blocked port on the FaxPress Premier. This can be
resolved manually by adding the FaxPress Premier to the FaxPress Accounts using the TCP/IP
Advanced option and specifying the Name/IP address of the FaxPress Premier server. (See Locating
a Remote Premier Server in the FaxPress Premier Administrator Guide for more information.)
With regard to Microsoft Service Pack updates, Castelle recommends applying the latest Service Packs to
FaxPress Premier. Castelle applies the latest Service Pack to the FaxPress Premier at the time the HDD image
is created. This means the FaxPress Premier server ships with a relatively new Service Pack, but the Service
Pack it ships with may still be behind the most current Microsoft Service Pack release.

13
About the FaxPress Premier Server Setup
Activating the FaxPress Premier’s FaxPress Plus Software
After being installed, the FaxPress Premier client software, FaxPress Plus, must be activated with a Software
Activation Key. The Activation Key, determined by the FaxPress Premier unit's serial number, enables the
FaxPress Plus client software and associated FaxPress Premier Email Gateways to function.
To use FaxPress Plus, the FaxPress Premier client, to access Castelle's Activation Key request page and obtain
your Software Activation Key, follow these steps:
1. Log into FaxPress Plus (Start>Programs>FaxPress Plus>FaxPress Plus), select the Administration
folder view and select Software Activation Key from the list of items on the left.
2. Right-click on FaxPress Premier in the list on the right, and select License.
3. In the License Premier Software dialog box, use the Obtain Key from Web button to go to
Castelle’s Activation Key Request page for your FaxPress Premier unit’s Activation Key code.
4. Once you’ve retrieved the Activation Key from the Castelle web site, return to the License Premier
Software dialog box and select the License FaxPress Premier radio button if it is not already
selected. Enter the 16-digit Activation Key code in the License Key field, exactly as given. Include
all hyphens, exclude spaces, then click Enable. If the Enable 30 days evaluation radio button is not
grayed out, you can also click this option.
Note: The Software Activation Key can be obtained at any time by going directly to the Activation Key
Request page on the Castelle web site, at http://www.castelle.com/cgi-bin/fpp50keycode.pl. The 16-
digit Software Activation Keycode will then need to be entered as specified above.
Backward Compatibility
FaxPress Premier servers ship with FaxPress Plus server and FaxPress Plus client software; FaxPress™
servers ship with FaxPress server and FaxPress client software. With some restrictions, the FaxPress Premier
server software and its FaxPress Plus client software is compatible with FaxPress server software and with
earlier versions of FaxPress Premier client software.
Backward Compatibility with FaxPress Servers
FaxPress Premier servers and FaxPress fax servers can work together on the same network, but there are some
restrictions to keep in mind:
• The FaxPress Premier client software, FaxPress Plus, will only support FaxPress Premier servers
running FaxPress Premier 4.x or above server software. The FaxPress Plus client will not support
FaxPress Premier servers running 3.x server software.
• All FaxPress Plus servers (Enterprise Redundant, Enterprise and Premier) must be running version 5.0
server software before upgrading any FaxPress Plus 4.1.1 or older clients to version 5.0.
• Once upgraded to version 5.0, FaxPress Plus servers and clients cannot be reverted to an older version.

FaxPress Premier Getting Started Guide
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• FaxPress Plus 5.0 clients cannot logon to a 4.1.1 or older FaxPress Plus server.
• Before installing a new version of either the FaxPress or FaxPress Premier client software, be sure to
uninstall any existing version of the FaxPress or FaxPress Premier client software.

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Setting Up the FaxPress Premier
Setting Up the FaxPress Premier
IMPORTANT! Before beginning the steps described in this section, make sure you’ve carefully reviewed the
Required Setup Procedures on page 9.
FaxPress Premier Requirements
The FaxPress Premier requires:
• Each fax line to be connected to a dedicated phone line. The FaxPress Premier may have 4, 8, 16 or 24
fax lines.
• A PBX system (see PBX Integration and Automatic Routing Requirements on page 13 above) or
integrated access device such as the Exacom DID Interface Module to interface to a DID trunk if a PBX
system will not be used.
Connecting the FaxPress Premier to the Network
To connect the FaxPress Premier server to the network, follow these steps:
1. Connect the network cable to the FaxPress Premier server’s Ethernet port.
2. Connect the fax lines to the FaxPress Premier’s fax modem ports. The cables and connection
procedures for the 4-Line units are slightly different from those for the 8, 16 and 24-Line units.
(See the next section, Attaching the FaxPress Premier to a PTSN or PBX.)
3. Plug the power cable into the FaxPress Premier server.
4. Plug the power cable into a power source.
5. Power on the FaxPress Premier. (See Powering on the FaxPress Premier Server on page 17.)
By default, the FaxPress Premier is DHCP-enabled. Powered on in a DHCP (Dynamic Host
Configuration Protocol) environment, the FaxPress Premier will automatically be assigned an IP
address from your network’s DHCP server, but will need to be manually joined to the network
domain. The FaxPress Premier’s IP address will be displayed on the FaxPress Premier’s front panel
LCD window.
Note: If the FaxPress Premier is connected behind a PBX and automatic inbound fax routing will be
implemented, you’ll need to know the input string of DTMF digits from the PBX to the FaxPress
Premier’s analog fax line. A mask will need to be configured for FaxPress Premier to recognize the
input string. See Automatic Routing: PBX and DID Integration in the Administrator Guide for
information.

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Attaching the FaxPress Premier to a PTSN or PBX
The cables and connection procedures for the 4-Line FaxPress Premier units are slightly different from those
for the 8, 16 and 24-Line FaxPress Premier units.
Attaching a 4-Line Unit
Each 4-Line FaxPress Premier’s analog fax modem board provides four fax ports. Four RJ-10 to RJ-11 cables
are provided. Attach the RJ-10 ends (four connector pins) of the cables to the FaxPress Premier’s fax modem
ports; attach the RJ-11 ends (six connector pins) of the cables to the public switched telephone network
(PTSN) or PBX.
Attaching an 8-Line, 16-Line or 24-Line Unit
Each 8-Line FaxPress Premier’s analog fax modem board has four RJ-45 fax ports. Four RJ-45 to RJ-10
splitters/dongles are included, along with eight RJ-10 to RJ-11 cables. To connect the FaxPress Premier to
the PTSN or PBX, follow these steps:
1. Attach the RJ-45 end of the splitter/dongle to the FaxPress Premier’s fax modem port.
2. Attach the RJ-10 ends (four connector pins) of the splitter/dongle to the RJ-10 to RJ-11 cables.
3. Attach the RJ-11 ends (six connector pins) of the cables to a wall jack or PBX.

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Powering on the FaxPress Premier Server
Powering on the FaxPress Premier Server
Once you’ve connected the FaxPress Premier to your network and plugged the power cable into the power
source, power on the Premier by using the power switch located on the front of the unit.
Once powered on, the FaxPress Premier’s serial number will be displayed on the FaxPress Premier’s front
panel LCD window. The FaxPress Premier’s serial number is the factory default FaxPress Premier name. To
change the FaxPress Premier serial number to a name, see Changing the FaxPress Premier Serial Number
to a Name on page 21.
Powering on in a DHCP Environment
By default, the FaxPress Premier is DHCP-enabled. Powered on in a DHCP environment, the FaxPress
Premier will automatically be assigned an IP address from your network’s DHCP server, but will need to be
manually joined to the network domain. The FaxPress Premier’s IP address will be displayed on the FaxPress
Premier’s front panel LCD window.
To change the FaxPress Premier’s server-assigned IP address, see Changing the FaxPress Premier Server’s
IP Address on page 18.
Powering on in a Static IP Environment
If the FaxPress Premier server is operating in a non-DHCP (static IP) environment, it will automatically
assign itself a randomly generated static IP address. You’ll probably need to change the FaxPress Premier’s
self-assigned IP address, displayed on the front panel LCD window, to a static IP address in the range on your
network.
To change the FaxPress Premier’s self-assigned static IP address, see Changing the FaxPress Premier
Server’s IP Address on page 18.

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Changing the FaxPress Premier Server’s IP Address
The FaxPress Premier’s IP address can be set or changed five ways:
• From the front panel’s LCD window. See one of next two sections, Changing the IP Address Using
the LCD Window (Models With 4-key Keypad) or Changing the IP Address Using the LCD Window
(Models With 5-key Keypad), for details.
• By attaching a monitor, mouse, and keyboard directly to the FaxPress Premier, logging in as
administrator with password castelle all lower case, and then setting the IP address the same way
you’d change a Windows 2000 workstation’s IP address: (Start>Settings>Control
Panel>Administrative Tools>Network and Dialup Connections>Local Area Connection
Properties>Internet Protocol (TCP/IP) Properties.)
• Through the Web Client Interface. See Using the Web Client Interface in the Administrator Guide for
more information.
• From another network workstation, using Remote Desktop. See Using Remote Desktop on page 20
and Changing the FaxPress Premier’s IP Address Using Remote Desktop on page 20.
• Through FaxPress Plus, the FaxPress Premier client’s Windows-based administration fax transaction
and administration utility. The FaxPress client software must be installed. See System & Diagnostics
in the Administrator Guide for details.
Changing the IP Address Using the LCD Window (Models With 4-key Keypad)
To enter a new IP address using the Premier’s front panel LCD window, follow these steps:
1. Confirm the LCD window currently displays the Premier name and IP address.
2. Press the Esc button to move from the FaxPress name and IP address display to a window displaying
the Premier’s IP address only.
3. With the FaxPress Premier’s IP address displayed, press the up arrow button to scroll through the
available digits. A dot will also be displayed.
4. Select the first digit.
5. Once you’ve selected the first digit, press Enter to move the cursor to the next digit. Repeat.
Note: If Esc is mistakenly pressed while the new IP address is being entered, press Esc again to return to
the initial FaxPress Premier name and IP address display.
6. Enter the the dots between the subnets the same way you entered the numbers.
7. After specifying the last digit, press Enter, then press Enter again.
8. The Accept? screen requires you to either press Esc to return to the original IP address, or Enter to
confirm the new IP address.