
7
Cleaning, Care & Maintenance
Always switch off the appliance, disconnect the power supply and allow to cool before
cleaning or performing maintenance.
Always keep the appliance clean!
• Clean the appliance after every use.
• Wipe the exterior/interior surfaces with a moist cloth. Then wipe dry with a dry cloth.
• Clean the heating element with a soft brush to remove any food residues.
Cleaning the cooking pan and basket
• For a thorough cleaning, separate the basket from the cooking pan first.
• Clean both parts with warm soapy water and a non-abrasive sponge. Do not use abrasive powder or
metal brush, as this may damage the non-stick coating.
• Tip: Both parts are dishwasher-safe.
• If dirt gets stuck to the basket or the bottom of the tray, fill the tray with hot water and some
detergent. Then put the basket in the tray and soak for approximately 10 minutes.
• Rinse and dry well.
Troubleshooting
A qualified technician must carry out repairs if required.
Fault Probable Cause Solution
The unit is not
working The unit is not switched on Check the unit is plugged in correctly and
switched on
Plug or lead is damaged Replace plug or lead
Fuse in the plug has blown Replace the plug fuse
Mains power supply fault Check mains power supply
Hard to insert the
Cooking pan Too much food in the basket Never fill the basket above the MAX mark
Fried food is not
done or cooked
evenly
Food pieces too big Cut food into smaller pieces
Frying temperature too low Set higher temperature
Frying time too short Set longer time
Certain types of food need to be
shaken halfway Refer to the section “Frying guide” for the
food types to shake
Fried snacks not
crispy Used snacks intended to be prepared
in a traditional deep fryer Use oven snacks or lightly brush some oil
onto the snacks before frying
Fried Fresh fries
are not even or
crisp
Not using the right potato type Use fresh potatoes and make sure they stay
firm during frying
Potato sticks not properly rinsed
before frying Rinse the potato sticks well to remove the
starch
Crispiness of the fries largely
depends on the amount of oil and
water in the fries
Dry the potato sticks well before frying
Cut the potato into smaller sticks
Apply slightly more oil for a crisp result
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