CatGenie A.I. User guide

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CATGENIE A.I.
SET UP
MANUAL
The World's Only Self-Washing Cat Box™
Start
here!
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WHERE SHOULD YOUR CATGENIE GO?
THE BEST LOCATION FOR YOUR CATGENIE is a Laundry/
Utility Room OR a Bathroom.
Because your CatGenie needs:
1) Fresh water from a cold water supply line that connects to a washing
machine, sink, or toilet
2) A laundry drain pipe or toilet for cat waste removal
3) An electrical outlet
STOP & THINK
BEFORE MOVING YOUR LITTER BOX
Reference your Cat Acclimation guide for full instructions and
recommendations.You may need to move your old litter box to the
CatGenie location, but it is important to reference the Cat Acclimation
guide rst to see what works best for you and your cat.
MEASURE THE AREA
Before you unpack your CatGenie, measure the space where you want to
place your CatGenie to make sure that your CatGenie ts. The CatGenie Water
Supply Hose is 8 feet long, and the CatGenie Drain Hose is 10 feet long.
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WELCOME TO CATGENIE!
Congratulations and thank you for joining our CatGenie community, a community of happier
cat lovers who live litter-free in their cleaner, odor-free homes (some owners since 2006!)
Your wise CatGenie purchase is, for your cat, a clean, comfy cat box. For you, it’s an appliance
that washes, sanitizes, and dries its Granules. Then, like a toilet, ushes the “smellies” out of your
home and into the sewer/septic system – where waste belongs.
Now, to get your CatGenie installed and ready to work, start with this Set Up Manual. The
Operation Manual has all the details on the CatGenie App and for getting the most out of your
CatGenie A.I. While most cats easily adjust, to help ensure a smooth transition, consult the Cat
Acclimation Manual for some vital tips for introducing your cats to their new “digs.”
Please know that we are here for you if you have questions or issues. Located in
Pennsylvania, our Customer Support Team is available Monday thru Friday 9am-10pm and
weekends 10am-7pm EST *. Call us at 1-888-735-3927 or email us at [email protected] .
WELCOME!
*Please consult website for any schedule changes or updates.

UNPACK AND CHECK
HOW TO ASSEMBLE YOUR CATGENIE
UNPACK CAUTIOUSLY. Do not drop. If you suspect that your CatGenie is damaged, do not use it. Contact
CatGenie Support at 1-888-735-3927. Save original packaging and receipt for at least 90 days in case you need to
return your CatGenie. See the Operation Manual for complete details.
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PACKAGE CONTENTS:
1) Set Up Manual
2) Cat Acclimation Manual
3) Operation Manual
4) Processing Unit, Water Supply Hose, and Power Cord
5) CatGenie Base, Brim, Bowl, Hopper, and Drain Hose
6) Hopper Cover
7) GenieArm
8) GenieHand
9) Laundry Room T-Adapter/Bathroom T-Adapter
10) Spare Parts Kit (Under Base)
11) Drain Hook for toilet
90-DAY, MONEY-BACK GUARANTEE
With our 90-Day, Money-Back Guarantee, you and your cats have a total of 90 days from your purchase date to fall in
love with your CatGenie.
TWO-YEAR WARRANTY
Before assembling, write down your serial number located on the back of the Processing Unit. Fill in on the line below
and also in your Operation Manual, for easy reference.
Your Serial Number is: ______________________________________
NOTE: The CatGenie has many unique parts that make it the smart and revolutionary cat box that it is. For a list of
complete parts and their functions, see the Operation Manual.
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ASSEMBLE FOUR EASY PIECES
1. Unpack Base, Processing Unit, Hopper
Cover, GenieHand, the T-Adapters, and all
Manuals. The install location must have a water
source, a drain, and an electrical outlet.
2. Flip the Base to access the 10’ Drain Hose. Be careful with the GenieArm
when removing packing material. Leave Spare Parts Kit secured under Base.
Note: Coil Hose under base as shown. Do not tightly coil the hose as that could
prevent proper draining. Thread Drain Hose through groove cut into back of
Base. Bring the Drain Hose end to the waste drain or toilet. If you have excess
hose, make another loose coil under the CatGenie Base.
3. To run properly, your CatGenie must
be level in its nal location. Use shims
to level it, especially side to side.
a. Pull the Black Clip and GenieArm out of the slot.
b. Attach the GenieHand to the Black Clip. A click means it’s connected.
c. Push Arm and Hand back to upright position.
5. Line up Processing Unit
over its slot, then carefully
and securely slip the Unit
into it.
CAUTION:
The GenieHand
is locked in
place by the
Processing
Unit. Do NOT
force the Hand
into position.
Remove
Processing
Unit to move it.
6. Fit the Hopper Cover into grooves on right side of
the Processing Unit. Slide it down to t into Brim slot.
The CatGenie logo faces front.
7. Fit the Water Hose and Electric Cord in
back of Unit into grooves behind the Base.
Hand-tighten Water Hose nut. Do NOT
use tools.
Coil Drain Hose loosely Do not tightly coil
c
GO TO PAGE 5 for LAUNDRY ROOM SET UP
GO TO PAGE 6 for BATHROOM SETUP
4.
a
b
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LAUNDRY/UTILITY ROOM SET UP
GO TO PAGE 7 FOR NEXT STEPS
3. Screw Lock-Nut on the T-Adapter to the
water shut-off valve.
TURN OFF VALVE
LOCK-
NUT ON
T-ADAPTER
1. Have a towel handy. Shut off
COLD water supply line to Washer.
TIP: Cold water line may have a
blue valve, be labeled, or feels cold.
WARNING:ONLY use COLD
water line. Hot water damages
CatGenie.
2. Unscrew
COLD water hose
from the shut-off
valve. Loosen
connection and nish
disconnecting hose
by hand. Hold hose
upright so water
won’t leak out.
The large T-Adapter MUST have its Black
Washer in place
COLD
WATER
HOSE
• Before adding the CatGenie Drain Hose, check
that the Washer’s drain hose does not exceed
the correct 5” length inside the waste pipe.
• A laundry waste pipe opening that’s higher than
4’ above the oor may slow the draining process (a
rare occurrence). See Operation Manual page 9.
LAUNDRY SETUP TIPS AND CAUTIONS
RIGHT
LESS THAN 5”
WRONG
MORE THAN 5”
5. Screw the
CatGenie
Water Hose
on to the
T-Adapter.
6. Insert CatGenie
Drain Hose securely into
the Washing Machine
waste pipe opening.
CAUTION: Do NOT
force GenieHose
into waste pipe. See
below for info on tting
drain hoses into pipe.
If hoses don’t t, call
Customer Support at
1-888-735-3927.
CATGENIE
WATER SUPPLY
LOCK-NUT
CATGENIE
DRAIN HOSE
LOCK-NUT
4. Attach washer water
hose to the T-Adapter.
Make sure hose’s lock-
nut is movable. Tighten
lock nut around T-Adapter
threads by hand.
Black
Washer
FINISHED SET UP 10. When set up
is nished, put a
towel under the
water connection.
Turn the
water ON.
If the water is
leaking at any
connection, turn
the water off and
re-tighten.
GO TO PAGE 5 for LAUNDRY ROOM SET UP
GO TO PAGE 6 for BATHROOM SETUP
• If your CatGenie Drain Hose runs
into a oor drain, you must have a
portion of the hose at least 1’ above
the bottom of the CatGenie. Just a
short run is needed. See Operation
Guide for pictures, page 9.
• If you have low water pressure,
it is best NOT to run your washing
machine and the CatGenie at the
same time.
CAUTION: Do NOT use the
Drain Hook with a laundry
setup.
CAUTION: Put NO more than 5 inches of your
Washer’s drain hose into the waste pipe. A
hose that goes in too far can cause backow,
which could result in ooding.
CAUTION:
Do NOT use
pliers to
tighten the
CatGenie
Lock-Nut.
Hand tighten
only.
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BATHROOM SET UP
2. Shut the COLD water off by turning
the valve on the toilet or sink water
supply line.
1. Access the cold water line to a toilet or sink.
WARNING:ONLY use COLD water line. Hot water damages CatGenie. Fresh water
to a toilet is cold.
NOTE: If either sink or toilet water line is a rigid pipe, measure the pipe and replace with
a exible water pipe available at any hardware store. To replace, turn off water. Remove
the rigid pipe and replace with a ex pipe.
3. For toilet, check that water
is off by ushing the toilet to
empty the tank.
WARNING:If the toilet
tank rells after shut-off
valve is OFF, the valve
needs to be replaced.
5. Connect and HAND
TIGHTEN the small
T-Adapter Lock-Nut to the
water shut-off valve.
7. Connect the CatGenie Water
Hose to the T-Adapter and HAND
TIGHTEN its Lock-Nut.
Do NOT use a tool on the
CatGenie plastic Lock-Nut.
HAND TIGHTEN ONLY.
8. Add the Hook to the
Drain Hose only if draining
into a toilet. Push the Drain
Hose and Hook tightly
together until the white Tip
at the end of the Hose is
covered by the Hook.
9. Place Drain Hook over the toilet
bowl and lower the toilet seat. Check
that seat has “feet” so Hook is not
squeezed when toilet seat is down.
NOTE: If water pressure is low,
don’t ush toilet or run appliances
during a CatGenie Cycle.
RIGID
PIPE
FLEX
PIPE
T-ADAPTER
LOCK-NUT
WATER SUPPLY
LOCK-NUT
4. Unscrew the water line
ex pipe at the valve. You
may need a tool to loosen the
lock-nut connection. Keep
a towel handy to catch any
drips.
6. Connect the ex pipe to the
T-Adapter and hand tighten the
pipe’s lock-nut.
TOILET LOCK-NUT
10. When set up is
nished, put a towel
under the water
connection. Turn the
water ON.
If the water is leaking
at any connection,
turn the water off and
re-tighten.
GO TO PAGE 7 FOR NEXT STEPS
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WARNING: Do NOT use
an extension cord with
your CatGenie. This can
be hazardous.
4. Plug the CatGenie electric
cord into a GFCI certied wall
outlet. GFCIs are required by
code for baths, laundry rooms
and wet areas.
RUNNING YOUR CATGENIE
RIGID
PIPE
1. Complete water in
and waste out set up,
as directed on previous
pages.
2. Empty entire Washable Granules Box into
the Bowl. Box lls to level indented inside the
Bowl. Spread Granules out evenly. Only use
CatGenie Washable Granules.
3. Insert SaniSolution Cartridge into the slot on top of
the Unit. Notch points to back.
NOTE: Your CatGenie cannot function with an empty
Cartridge. Always have an extra Cartridge on hand.
TIP: In Cat Activation mode, the Cartridge is good
for 240 washes. On other settings, it is good for 120
washes.
5. When plugged in, all LEDs light
up and the CatGenie A.I. voice will
welcome you. This means CatGenie is
working correctly.
NOTE: If none of the LEDs light, check
if the Processing Unit is securely in
place. Lift it up and replace it into its
slot. Check the electric connection.
If still not lighting, call Customer
Support at 1-888-735-3927.
WHAT TO EXPECT DURING CLEANING:
1. Scoop Cycle: GenieHand scoops 3 times to
remove solids.
NOTE: Ridges on the GenieHand purposely rub against a
post on the Brim so that excess Granules get shaken back
into the Bowl. The clicking sound it makes is normal.
2. Wash Cycle: After scooping, water and
SaniSolution ow in to cover Washable Granules.
SaniSolution, Water, and GenieHand scrubs Granules
and Bowl. GenieHand moves to agitate Granules.
Solids get liqueed inside the Hopper. Water and
waste drains out. Interior is rinsed clean.
3. Dry Cycle: Air dryer blows warm air as GenieHand
sifts through Granules for thorough drying.
Total cycle time: ~38 minutes
6. Press Start to run a Cleaning Cycle to see if your setup is
correct and to observe the Unit’s operation.
If something does not run properly, or your
CatGenie is giving you an alert, troubleshoot using
the Operation Manual, pages 20-21. If that does not
work, Call Customer Support at 1-888-735-3927.
GO TO PAGE 7 FOR NEXT STEPS
WARNING: DO NOT use or mix cat litter in
the CatGenie. Litter causes severe damage
to the CatGenie and voids your Warranty.
IMPORTANT: MAKE SURE YOUR CATS ARE
NOT NEARBY WHEN YOU FIRST RUN THE
CATGENIE.
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NEED HELP?
USE THESE RESOURCES:
OPERATION MANUAL
Included with your CatGenie unit, the Operation Manual contains
essentially everything you need to get started, program, and troubleshoot
your CatGenie.
ONLINE VIDEOS
CUSTOMER SUPPORT
Go to youtube.com/CatGenieCatBox for visuals on how to set up, clean,
program, troubleshoot, and more.
If none of the above helps, call CatGenie Customer Support at 1-888-735-
3927 or email at [email protected]. Our Customer Support Team is
available M-F 9am-10pm EST and weekends 10am-7pm.*
*Please consult website for any schedule changes or updates
ACCLIMATION MANUAL
Included with your CatGenie unit, the Acclimation Manual contains
detailed processes for helping your cat transition from their current litter to
successfuly using their CatGenie.