CBN CH7284E User manual

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Compal Broadband Networks
CH7284E Wireless Gateway Series
User Guide

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Table of Contents
Overview
Contact Information...............................................................................................................4
Standard Features ................................................................................................................4
CH7284E LAN Choices.........................................................................................................5
Wireless LAN..................................................................................................................5
Wired Ethernet LAN........................................................................................................6
Front Panel...........................................................................................................................7
Rear Panel............................................................................................................................8
MAC Label............................................................................................................................9
Getting Started
Inside the Box.....................................................................................................................10
Before You Begin................................................................................................................11
System Requirements...................................................................................................11
Connecting the CH7284E....................................................................................................12
Setting Up Internet Access..................................................................................................13
Configuring TCP/IP in Windows XP...............................................................................13
Configuring TCP/IP in Windows Vista ...........................................................................14
Verifying the IP Address in Windows XP.......................................................................14
Verifying the IP Address in Windows Vista....................................................................15
Renewing Your IP Address...........................................................................................15
Setting Up a Wi-Fi Network.................................................................................................15
Status
Starting the CH7284E Configuration Manager (CMGR).......................................................16
Modem.........................................................................................................................17
WiFi..............................................................................................................................18
Voice............................................................................................................................18
My Network ..................................................................................................................19
Wireless Pages
Basic Settings.....................................................................................................................21
WPS...................................................................................................................................21
Access Control....................................................................................................................22
WMM..................................................................................................................................23
Neighbor APs......................................................................................................................23
Router
Basic...................................................................................................................................25
LAN Settings.................................................................................................................25
DHCP Server................................................................................................................25
WAN Settings...............................................................................................................26
Network Map ................................................................................................................26
Advanced............................................................................................................................27
MAC Filtering................................................................................................................27

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IP Filtering....................................................................................................................27
Port Filtering.................................................................................................................28
Port Forwarding............................................................................................................29
Port Triggering..............................................................................................................30
URL Filtering.................................................................................................................31
DMZ .............................................................................................................................32
DDNS...........................................................................................................................33
Firewall.........................................................................................................................33
Firewall Logs ................................................................................................................34
Management.......................................................................................................................35
Admin Account .............................................................................................................35
Remote Management ...................................................................................................35
Event Log.....................................................................................................................36
Diagnostics...................................................................................................................37
Backup Settings............................................................................................................39
Cable Modem .....................................................................................................................40
Device Information........................................................................................................40
Connection...................................................................................................................40
Configuration................................................................................................................41
Telephony Status..........................................................................................................42
Troubleshooting
Solutions.............................................................................................................................43
Front-Panel LEDs and Error Conditions...............................................................................44

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1
Overview
With integrating beamforming into the CH7284E 802.11ac EuroDOCSIS 3.0 Voice
Gateway, customers can enjoy benefits from significant performance improvement and
more stable connection, and increase satisfaction with the reduction of WiFi dead areas.
For notebook, mobile, and Tablet devices enhanced 802.11ac, this will bring in better
throughput for faster downloads and more smooth video streaming.
The CBN CH7284E Wireless Gateway is the worldwide most compact EuroDOCSIS 3.0
Voice Gateway with stylish and elegant outlook, designed for your home, home office, or
small business/enterprise. It can be used in households with one or more computers
capable of wireless connectivity for remote access to the wireless gateway.
This user guide provides product overview and setup information for the CH7284E. It also
provides instructions for installing the wireless gateway and configuring the wireless LAN,
Ethernet, router, DHCP, and security settings.
Contact Information
• For any questions or assistance with the CH7284E Wireless Gateway, contact your
Internet Service provider.
Standard Features
The CH7284E Wireless Gateway combines high-speed Internet access, networking, and
computer security for a home or small-office LAN. It offers the following features:
• Combination of five separate products in one compact unit — an EURO DOCSIS®
3.0 cable modem, IEEE 802.11b/g/n/ac wireless access point, Ethernet 10/100/1000
Base-T connections, VoIP Internet telephone connections, and firewall.
• An integrated high-speed cable modem for continuous broadband access to the
Internet and other online services with much faster data transfer than traditional dial-
up or ISDN modems.
• Advanced firewall for enhanced network security from undesired attacks over the
Internet. It supports stateful-inspection, intrusion detection, DMZ, denial-of-service
attack prevention, and Network Address Translation (NAT).

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• One broadband connection for up to 253 computers to surf the web; all computers on
the LAN communicate as if they were connected to the same physical network.
• Two 10/100/1000Base-T Ethernet uplink ports supporting half- or full-duplex
connections with auto-MDIX capability.
• An IEEE 802.11n/ac wireless access point to enable laptop users to remain
connected while moving around the home or small office or to connect desktop
computers without installing network wiring. Depending on distance, wireless
connection speeds can vary.
• CH7284E wireless function supports Wi-Fi 2.4G/5G dual-band mode.
• A secure Wireless Fidelity (Wi-Fi) broadband connection for Wi-Fi enabled devices
on your network, such as your mobile, laptops, tablet, printers, PDAs, and desktops.
• Routing for a wireless LAN (WLAN) or a wired Ethernet LAN; you can connect more
than two computers using hubs and/or switches
• A built-in DHCP server to easily configure a combined wired and/or wireless Class C
private LAN.
• Virtual private network (VPN) pass-through operation supporting IPSec, PPTP, or
L2TP to securely connect remote computers over the Internet.
• CH7284E Configuration Manager (CMGR) which provides a graphical user interface
(GUI) for easy configuration of necessary wireless, Ethernet, router, DHCP, and
security settings.
CH7284E LAN Choices
You can connect up to 253 client computers to the CH7284E using one or any
combination of the following network connections:
• Wi-Fi wireless LAN (WLAN)
• Ethernet local area network (LAN)
Wireless LAN
Wireless communication occurs over radio waves rather than a wire. Like a cordless
telephone, a WLAN uses radio signals instead of wires to exchange data. A wireless
network eliminates the need for expensive and intrusive wiring to connect computers
throughout the home or office. Mobile users can remain connected to the network even
when carrying their laptop to different locations in the home or office.
Each computer or other device on a WLAN must be Wi-Fi enabled with either a built-in or
external wireless adapter.
Laptops — Use a built-in wireless notebook adapter, a wireless PCMCIA slot adapter, or
a wireless USB adapter.
Desktops — Use a wireless PCI adapter, wireless USB adapter, or compatible product in
the PCI slot or USB port, respectively.

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Sample Wireless Network Connections (CH7284E model shown)
Your maximum wireless operation distance depends on the type of materials through
which the signal must pass and the location of your CH7284E and clients (stations). CBN
cannot guarantee wireless operation for all supported distances in all environments.
Note: To get better wireless coverage, please put your CH7284E
wireless gateway vertically.
Wired Ethernet LAN
You can easily connect any PC with an Ethernet cable to the CH7284E Ethernet port.
Because the CH7284E Ethernet port supports auto-MDIX, you can use a straight-
through or cross-over cable to connect a hub, switch, or computer. Use category 5, or
better, cabling for all Ethernet connections.

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Sample Ethernet to Computer Connection (CH7284E model shown)
A wired Ethernet LAN with more than two computers requires one or more hubs,
switches, or routers. You can:
• Connect a hub or switch to any Ethernet port on the CH7284E.
• Use Ethernet hubs, switches, or routers to connect up to any combination of 253
computers and wireless clients to the CH7284E.
More detailed information on Ethernet cabling is beyond the scope of this document.
Front Panel
The CH7284E front panel contains indicator lights and the Wi-Fi / WPS button which is
used to configure Wi-Fi Protected Security (WPS) on compatible clients connected to the
CH7284E network.
The CH7284E front panel LED indicators provide the following status information for
power, communications, and errors:
LED
Flashing
On
1
POWER Not applicable — LED does not
flash Green: Power is properly connected
2
RECEIVE Scanning for a downstream
channel connection Green: Downstream channel is connected
Blue: Downstream channel is
connected with bonded channels
3
SEND Scanning for an upstream channel Green: Upstream channel is

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LED
Flashing
On
connection connected
Blue: Upstream channel is connected
with bonded channels
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ONLINE Scanning for Internet connection;
transmitting or receiving data over
the Internet
Green: Connected to Internet
5
TEL
Telephone is off-hook; dialing or
call in progress Green: Telephone is connected and activated; on-hook
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WIRELESS
Amber: WPS function is enabled. Green: Wi-Fi wireless interface is
active now.
Rear Panel
The CH7284E (shown above) rear panel contains the following cabling port and
connectors:
Item Description
1
PHONE
VoIP connection for a single telephone.

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Item
Description
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LAN
1 2 Use any Ethernet port to connect an Ethernet-equipped computer, hub, bridge, or switch using an RJ-45 cable.
Activity LED - Green LED defines the activity of the Ethernet connector.
When LED is ON, this indicates that there is no data traffic and a
connection is stabilized.
When LED is FLASHING, this indicates that there is data being
transmitted upstream or downstream.
When LED is OFF, this indicates that the unit is not powered or there is no
Ethernet connection.
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RESET Press and hold the RESET button for five seconds or longer to restore
CH7284E to factory default settings. After factory default settings are
restored, the gateway will restart and may take 5 to 30 minutes to find and
lock on the appropriate communication channels.
4
C
OAX
Connect
the
CH7284E
to a cable wall outlet.
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POWER
SWITCH Switch gear for power on/off the CH7284E.
6
POWER Provide power to the CH7284E.
MAC Label
The CH7284E Media Access Control (MAC) label is located on the bottom of the
CH7284E. The label contains the MAC address which is a unique, 48-bit value that
identifies each Ethernet network device. To receive data service, you will need to provide
the MAC address marked HFC MAC ID to your Internet Service provider.”
Note: Label may differ according to local settings or requirements.

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2
Getting Started
Inside the Box
Before you install the CH7284E Wireless Gateway, verify that the following items are
included in the box with the CH7284E:
Item Description
Power Adapter
Connect the CH7284E to an AC electrical outlet
Ethernet Cable
Connect the CH7284E to PC or Notebook
COAXIAL CABLE
Connect the CH7284E to cable outlet
CH7284E Install Sheet
Provide basic information for setting up the
CH7284E
You must have the latest service packs and patches installed on your computer for your
operating system.
You will need a 75-ohm coaxial cable with F-type connectors to connect the CH7284E to
the nearest cable outlet. If a TV is connected to the cable outlet, you may need a 5 to 900
MHz RF splitter and two additional coaxial cables to use the TV and the CH7284E.