cctv camera pros iDVR-PRO4M User manual

iDVR-PRO "M" Series User Manual
Hybrid Video Surveillance DVRs
for Analog CCTV and HD Security Cameras
This manual is for following model DVRs from CCTV Camera
Pros: iDVR-PRO4M, iDVR-PRO8M, iDVR-PRO16M
iDVR-PRO hybrid DVRs support CCTV, AHD, and HD-TVI type security cameras.

SYSTEM
SETTING
31
RECORD
SETTING
70
SEARCH
76
OVERVIEW
4
INSTALLATION
11
MONITORING
22
Copyright
This manual without the manufacturer's approved copy and reprinted partially or in full, or translated into another language is
prohibited.
Limitation of Liability
This product is designed to prevent fire and theft is not the main means. We shall not be liable for accidents or damage by
using this product can result in liability for accidents or damage
In order to improve the performance of the product without prior notice to the product may be a firmware upgrade.

SYSTEM
SETTING
31
31 To move to the System Setup
menu
32 Camera Setting
38 Display Setting
46 Audio Setup
47 User Setting
49 Network Setup
52 System Setting
58 Storage
61 Event Setup
RECORD
SETTING
70
70 To start the Record Setup
menu
71 Record Setup
SEARCH
76
76 To move to the Search menu
while in monitoring
76 To move to the Search menu
while in playback mode
77 Search Settings
PLAY
81
81 If you want to play
WEB VIEWER
87
87 What is the Web Viewer?
89 Live
93 Search
96 Setup
ARCHIVING
84
84 To start the Archive menu
MOBILE
VIEWER
115
115 nViewer
ARCHIVE
VIEWER
130
130 Getting started with the
Backup Player
132 Backup Player At a Glance
Content
OVERVIEW
4
4 Safety Instruction
5 Key Features
6 What's included
7 Rear Panel
9 Remote Control At a Glance
INSTALLATION
11
11 Replacing HDD
15 Basic Layout
16 Connecting to an external
device
MONITORING
22
24 Live Screen At a Glance
APPENDIX
135
135 Compatible HDD
Specifications
136 Troubleshooting (FAQ)
137 Open Source License Report
on the Product

4 |Overview
Overview
Safety Instruction
This product was tested with a UPS to satisfy EN 61000-4-11 test conditions (voltage dips and short interruptions test) under
the EN 50130-4: 2011 standard.
The Company shall not have any responsibility for any accident or damage that may incur during the use of the product. For
your safety, we provide a few instructions about installation, manipulation, cleaning, assembly/disassembly of the product as
below. So please read carefully and comply with the instructions.
Before installation
Comply with the following instructions to prevent a fire, explosion, system failure or electric
shock.
~
Remove the power supply module before proceeding.
~
Check the input voltage (AC100V–AC240V) to the power supply module before connecting it.
~
Keep the product away from humidity.
~
Ensure that all devices connected to the product should be properly earth-grounded.
In operation mode
Comply with the following instructions to prevent a fire, explosion, system failure or electric
shock.
~
If you need to open the cover, consult with a service person who could help you do what you
want to do.
~
Do not connect multiple devices to a single power socket.
~
Keep the product away from dust or too much combustible substances (ex: propane gas).
~
Do not touch it with wet hand.
~
Do not insert a conductor in the vent of the ventilation system.
~
Do not apply excessive force to unplug the power cord.
Disassembly & Cleaning
~
When cleaning on the surface, use a dry cloth.
~
Do not wipe the product using water, paint thinner or organic solvents.
~
Do never dismantle, repair or modify the product by your own.
During installation
To prevent an accident or physical injury and to operate DVR properly, please comply with
the followings:
~
Secure at least 18 centimeter of distance between cooling fan and wall for a proper ventilation.
~
Install the product on a flat surface.
~
Keep it away from direct sunlight or excessive temperature.
While in use
~
Do not apply force to or shake it while using it.
~
Do not move, throw away or put excessive force to it.
~
Using any unrecommended HDD may cause a system failure. Check the compatibility list and
use only compatible HDDs.
{A system failure or data loss caused by an incompatible HDD will void your warranty.}

English |5
Overview
Key Features
This product is capable of receiving inputs from up to 16 channels of 1080P camera inputs of video and audio and recording
onto a hard disk drive in real-time, as well as providing monitoring, playback and backup footages in excellent quality of
1080P resolution.
It also provides transferring video and audio data to the networked external devices, which allows remote monitoring
environment for computers and mobile devices including cell phones.
~
Up to 16 channels of 1080P camera video can be displayed at 480 fps / 400 fps in real time
~
Up to 16 channels of 1080P camera videos can be saved at maximum 480 (NTSC) / 400 (PAL) fps.
~
Simultaneous recording and playback of maximum 16 channels (at 480 fps @ D1)
~
Supports H.264 HP (High Profile) CODEC
~
Auto alarm feature with self-diagnostics on the system (HDD S.M.A.R.T, system temperature, network error, FAN
error, etc.)
~
Supports dual streaming for remote access service
~
Supports HDD extension (eSATA)
~
Various search methods (time, event, bookmark, thumbnail and text-in)
~
Mass storage backup via USB port or FTP server
~
Supports remote access and search using web browser
~
Dedicated smart phone applications that can be used with iPhone and iPad or on Android OS
~
1080p Full HD GUI

Overview
6 |Overview
What's included
LOGOUT
SEARCH
DISPLAY
FREEZE
PREV / NEXT
SNAPSHOT
W
PRESET AF
T
ZOOM
ZOOM PTZ
FOCUS
N F
RESERVE
KEYLOCK AUDIO
SEQ LOG
ARCHIVE SETUP ALARM
PANIC
1 2 3
4 5 6
7 8 9
+10 0ID
EXIT MENU
ENTER
Mouse x1 Remote Control x1 & Batteries (AAA x2) Power Cable x1
DC 12V Adaptor x1
(4CH(2HDD)-60W / 4CH(4HDD), 8CH,
16CH -90W)
Screws Adapter cable retainer clip x1
User manual CD Quick Guide

English |7
Overview
Rear Panel
 4 channels / 2HDD
 4 channels / 4HDD
 8 channels
 16 channels
VGA HD-MONITOR e-SATA USB LAN(DOWNLINK) WAN(UPLINK)
IN1 IN2
GND
IN3 IN4
GND
ARI
PANIC
NO1
COM1 COM2
NC2
D+
D-
GND
RX
TX
RS232
RS485
RELAY2
RELAY1
ALARM IN
1234
VIDEO IN
AUDIO
IN
AUDIO
OUT
13
24
SPOT OUT
DC 12V
e f g h i j k
a b c d
VGA USB LAN(DOWNLINK) WAN(UPLINK) DC 12V
IN1 IN2
GND
IN3 IN4
GND
ARI
PANIC
NO1
COM1 COM2
NC2
D+
D-
GND
RX
TX
RS232
RS485
RELAY2
RELAY1
ALARM IN
1234
VIDEO IN
AUDIO
IN
AUDIO
OUT
13
24
SPOT OUT
HD-MONITOR e-SATA
e f g h i j k
a b c d
VGA
AUDIO
IN
AUDIO
OUT
USB LAN(DOWNLINK) WAN(UPLINK) DC 12V
IN1 IN2
GND
IN3 IN4
GND
ARI
PANIC
NO1
COM1 COM2
NC2
D+
D-
GND
RX
TX
RS232
RS485
RELAY2
RELAY1
ALARM IN
1
12345678
13
24
VIDEO IN 2
SPOT OUT
HD-MONITOR e-SATA
e f g h i j k
a b c d
VGA HD-MONITOR
AUDIO
IN
AUDIO
OUT
e-SATA USB LAN(DOWNLINK) WAN(UPLINK) DC 12V
IN1 IN2
GND
IN3 IN4
GND
ARI
PANIC
NO1
COM1 COM2
NC2
D+
D-
GND
RX
TX
RS232
RS485
RELAY2
RELAY1
ALARM IN
1
1234567813
24
VIDEO IN
910 11 12 13 14 15 16
VIDEO IN 2
SPOT OUT
e f g h i j k
a b c d

Overview
8 |Overview
No. Name Description
a
VIDEO IN Video input terminal for cameras.
b
AUDIO IN Port for audio input.
c
AUDIO OUT Port for speaker connection.
d
ALARM IN Alarm input signal port.
RELAY 1/2 Relay Terminal output port.
RS485 Ports for communication with external devices such as PTZ camera and system keyboard.
RS232 Connection ports for signal cables to external devices such as PTZ camera, POS and ATM
devices.
e
SPOT OUT Exclusive port for SPOT output only. (Use HDMI cable to connect to a full HD class monitor.)
f
VGA VGA monitor video output port.
g
HD-MONITOR HD monitor video output port.
h
e-SATA Connection port for external e-SATA storage.
i
USB Used for connecting USB storage or mouse.
j
WAN(UPLINK) Network port for connection to the Internet, router or hub.
LAN(DOWN LINK) Port for connecting the dedicated network device.

Do not share it with other device.
k
DC 12V Power input port.

English |9
Overview
Remote Control At a Glance
LOGOUT
SEARCH
DISPLAY
FREEZE
PREV / NEXT
SNAPSHOT
W
PRESET AF
T
ZOOM
ZOOM PTZ
FOCUS
N F
RESERVE
KEYLOCK AUDIO
SEQ LOG
ARCHIVE SETUP ALARM
PANIC
1 2 3
4 5 6
7 8 9
+10 0ID
EXIT MENU
ENTER
POWER
Turn on or off the power.
LOGOUT
Log out.
ARCHIVE
Display the backup window.
PANIC
Start the emergency recording.
SEARCH
Display the search window.
ALARM
Show the alarm status with a popup
window.
DISPALY
Switch the split mode.
Channel
Function as channel selection button
in live or playback mode. Or used for
entering the password.
SETUP
Display the system setup menu.
ID
Set the remote control ID.
SEQ
Switch to sequence mode.
RESERVE
Reserve the current video.
AUDIO
Display the audio channel selection
window.
LOG
Display the log list.
SNAPSHOT
Take a snapshot of the video.
MENU
Display the tool bar on the live
screen.
&,_
,p,*
Used to change the direction or adjust
the play speed in playback mode.
KEYLOCK
Lock any operation on the unit.
EXIT
Exit from the current screen and
return to the previous screen.
$,%
,_ ,+
Use to move through the menus.
ENTER
Select a menu item or apply your
settings.
ZOOM/PTZ
Enter the digital zoom or PTZ mode
and control the operation.

Overview
10 |Overview
 Change the remote control ID
The remote control will be active only if the remote control ID matches with that specified on the DVR.
If multiple DVRs are installed on one place and you have just a single remote control, use the ID button to set the remote
control ID. Only the ID-matching DVR can be controlled.
1.
From <SYSTEM> - <CONTROL DEVICE> under the System Setup menu, set the <REMOTE CONTROLLER ID>
and press <APPLY>.
Select between 00 and 99. For more details, refer to <SYSTEM SETUP>.
2.
Press the [ID] button on the remote control. The default remote control ID is 00.
3.
Use the number buttons to provide a two-digit ID. If you want to enter 01, for instance, enter the number 0 and 1 in
sequence.
Check if the remote control ID is set properly by manipulating the remote control.
4.
To reset the ID to 00, press and hold the [ID] button.

English |11
Installation
Replacing HDD
When an HDD is full or problematic, you can replace it with a new one by yourself.
 If installed 2 HDD drives

Below illustrations are based on the 16-channel model.

The 4-channel 2-HDD model has a fan for each HDD.
1.
Remove screws on the DVR’s rear and both sides.
2.
Pull the cover case forwards to separate it.
3.
Remove screws fixing the bracket to separate it from
the main unit.
4.
Once the bracket is separated, remove screws on
both sides of the HDD drive to be separated and
replaced.
5.
Install the new HDD and fix screws on both sides.

Make sure to install the drive with proper orientation.
Installation
VIDEO IN
HD-MONITOR e-SATA
a
b

Installation
12 |Installation
6.
Carefully align the bracket installed with the new HDD
to the main unit and firmly fix screws on both sides.
7.
Connect the data cable to the HDD and main unit.
8.
Place the cover case and fix screws on its rear and
both sides.
VIDEO IN
HD-MONITOR e-SATA
ba

English |13
Installation
 If installed 4 HDD drives

Below illustrations are based on the 16-channel model.
1.
Remove screws on the DVR’s rear and both sides.
2.
Pull the cover case forwards to separate it.
3.
Remove screws fixing the bracket to separate it from
the main unit.
4.
Once the bracket is separated, remove screws on
both sides of the HDD drive to be separated and
replaced.
5.
Install the new HDD and fix screws on both sides.

Make sure to install the drive with proper orientation.
VIDEO IN
HD-MONITOR e-SATA
a
b

Installation
14 |Installation
6.
Carefully align the bracket installed with the new HDD
to the main unit and firmly fix screws on both sides.
7.
Connect the data cable to the HDD and main unit.
8.
Place the cover case and fix screws on its rear and
both sides.
VIDEO IN
HD-MONITOR e-SATA
ba dc

English |15
Installation
Basic Layout
J
Since the cable quality may affect directly to the video quality depending on the distance between the camera
and DVR, it is recommended to consult an authorized installer when installing the DVR.
HD-MONITOR e-SATA
Mouse
POS
DC 12V
Power
Control
Devices
AlarmSensor
Speaker
SPOT
Monitor
e-SATA Storage
HD-
MONITOR
MIC
Camera
IP Router
or HUB
ATM Access
Controller
VGA
MONITOR

Installation
16 |Installation
Connecting to an external device
 Connecting to the monitor
This product supports 1080p 60 Hz HDMI monitors and regular monitors that support DVI and VGA inputs. Connect an
HDMI cable to the port on the product’s rear bottom, or connect an HDMI-DVI converter cable to connect a DVI monitor.
Or, use VGA cable to connect the product with a VGA monitor.
~
Once the product is set for NTSC or PAL output, connect cameras of the corresponding video standard for
proper operations.
 Power Connection
Plug the provided DC 12V adaptor in the rear power port of the DVR.
When done, attach the Adapter cable retainer clip to the rear panel and insert the cable in.
J
For stable operation of the product, it is recommended to use the provided adapter. (8/16ch, 7.5A)
J
Make connection when the power is not applied yet.
J
Arrange up the cables and be careful not to peel off the cable coating.
J
Do not place the power cord under the carpet or rug. The power cord is usually earth-grounded. However, even if
it's not earth-grounded, do never modify it on your own for earth-grounding.
J
Do not insert multiple devices in a single power socket. Otherwise, it may cause a power overload.
J
For stable power supply, this product provides two separate adaptors and two corresponding AC cords by factory
default. Make sure all cables are connected properly.
VGA
HD-MONITOR
AUDIO
IN
AUDIO
OUT
e-SATA
USB
LAN(DOWNLINK)
WAN(UPLINK)
DC 12V
IN1 IN2
GND
IN3 IN4
GND
ARI
PANIC
NO1
COM1 COM2
NC2
D+
D-
GND
RX
TX
RS232
RS485
RELAY2
RELAY1
ALARM IN
1
1
2
3
4
5
6
7
8
1
3
2
4
VIDEO IN
9
10
11
12
13
14
15
16
VIDEO IN
2
SPOT OUT
DC12V
Power adaptor

English |17
Installation
 Alarm I/O Connection
To connect the alarm input signal
Connect the signal line of an alarm input device such as sensor to the rear [ALARM IN] port.
1.
Push the Alarm In and [GND] terminals’bottom side with a sharp tipped tool such as screw driver.
2.
While pushing, insert one end of alarm signal cable into the hole of Alarm In terminal.
3.
While pushing, insert one end of ground cable into the hole of [GND] terminal.
4.
To check proper insertion of cable, stop pushing and gently pull the cable and test whether it disconnects.
To disconnect a cable, push the bottom side of the terminal and pull out the cable.
To connect the alarm output signal
Connect the signal cable of the alarm output device to the [RELAY 1/2] terminal on the product’s rear side.
1.
Push the [NO]/[NC]/[COM] terminal’s bottom side with a sharp tipped tool such as screw driver.
2.
While pushing, insert one end of alarm signal cable into the desired terminal of [NO] or [NC].

NO(Normal Open) : Normally Open but switching to Close if an alarm out occurs.

COM : Insert the grounding wire.

NC(Normal Close) : Normally Close but switching to Open if an alarm out occurs.
3.
Insert the ground signal wire into the hole of the [COM] port (shown also below the screw), and tighten the screw.
4.
To check proper insertion of cable, stop pushing and gently pull the cable and test whether it disconnects.
To disconnect a cable, push the bottom side of the terminal and pull out the cable.
VGA
HD-MONITOR
AUDIO
IN
AUDIO
OUT
e-SATA
USB
LAN(DOWNLINK)
WAN(UPLINK)
DC 12V
IN1 IN2
GND
IN3 IN4
GND
ARI
PANIC
NO1
COM1 COM2
NC2
D+
D-
GND
RX
TX
RS232
RS485
RELAY2
RELAY1
ALARM IN
1
1
2
3
4
5
6
7
8
1
3
2
4
VIDEO IN
9
10
11
12
13
14
15
16
VIDEO IN
2
SPOT OUT
IN1
IN2
GND
IN3
IN4
GND
ARI
PANIC
NO1
COM1 COM2
NC2
D+
D-
GND
RX
TX
RS232
RS485
RELAY2
RELAY1
ALARM IN

Installation
18 |Installation
 Communication Port
RS-485 Connection
Connect a PTZ Camera or Keyboard Controller.
You can connect a text-in device such as POS or ATM.
After connecting the control device, be sure to match the connection settings between DVR and device.
Make communication settings in <Control Device>. (page 56)
1.
Connect the signal cable to the RS-485 communication port on the product’s rear side and the [D+] port of the PTZ
camera/keyboard controller.
2.
Connect the signal cable to the RS-485 communication port on the product’s rear side and the [D-] port of the PTZ
camera/keyboard controller.

For RS-485 communication configuration, refer to the user’s manual of the applicable PTZ camera or keyboard
controller.
RS-232 Connection
You can connect PTZ cameras, POS or ATM devices.
For connection of the text-in device, refer to the user manual of the text-in device.
 Audio Device Connection
You can connect an audio output device such as speaker amplifier.
Connect the audio input device such as microphone to the rear Audio In port, connect the audio output device such as
speaker amplifier to the Audio Out port.
VGA
HD-MONITOR
AUDIO
IN
AUDIO
OUT
e-SATA
USB
LAN(DOWNLINK)
WAN(UPLINK)
DC 12V
IN1 IN2
GND
IN3 IN4
GND
ARI
PANIC
NO1
COM1 COM2
NC2
D+
D-
GND
RX
TX
RS232
RS485
RELAY2
RELAY1
ALARM IN
1
1
2
3
4
5
6
7
8
1
3
2
4
VIDEO IN
9
10
11
12
13
14
15
16
VIDEO IN
2
SPOT OUT
IN1
IN2
GND
IN3
IN4
GND
ARI
PANIC
NO1
COM1 COM2
NC2
D+
D-
GND
RX
TX
RS232
RS485
RELAY2
RELAY1
ALARM IN

English |19
Installation
 Storage and Mouse Connection
eSATA Storage
If the internal storage space is insufficient, you can extend your storage capacity by adding an eSATA storage device to
the rear eSATA port.

Using devices other than recommended eSATA products may cause serious problem.
USB Device
You can connect and use USB storage devices for backup of recorded video, saving snapshots, firmware updating,
importing/exporting user configurations. Also, USB mouse can be connected for DVR manipulations.
J
If you need to connect a USB HDD with a high power consumption, it is recommended to use a separate power
source for that HDD.
VGA
HD-MONITOR
AUDIO
IN
AUDIO
OUT
e-SATA
USB
LAN(DOWNLINK)
WAN(UPLINK)
DC 12V
IN1 IN2
GND
IN3 IN4
GND
ARI
PANIC
NO1
COM1 COM2
NC2
D+
D-
GND
RX
TX
RS232
RS485
RELAY2
RELAY1
ALARM IN
1
1
2
3
4
5
6
7
8
1
3
2
4
VIDEO IN
9
10
11
12
13
14
15
16
VIDEO IN
2
SPOT OUT
7 8
SPOT HD-MONITOR VGA e-SATA USB LAN
(DOWNLINK)
DC 12V
RELAY 2
IN 1 IN 2
GND
IN 3 IN 3
D+
NC
NO
D-
GND
RX
TX
AUDIO IN
6 8
USB MouseUSB storage
(backup, firmware
updating)
USB HDD
(for backup only)
External HDD
(for video recording)

Installation
20 |Installation
 Network Connection
PC connection in the local network
You can connect DVR to a PC in the same network and control or manipulate it on the PC monitor.
1.
Connect the [WAN(UPLINK)] port in the rear panel to the router or hub.
J
The LAN (DOWN LINK) port is provided only for connecting to the dedicated backup network device. (Do not connect
devices to this port.)
2.
Connect the local PC to the router or hub.
3.
Enter the address in the Web browser of your PC in the format of: “http://IP address:Web service port”
(Ex : http://192.168.0.23:8080) The web service port is set to 8080 by default. From the Network Setup screen, you
can change the port number.

If using the dedicated PC S/W, refer to the user manual of the program.
4.
Provide the ID and password before logging in. Then, you can view the monitoring screen.
Access ID (factory default) : ADMIN, P/W : 1234.
J
For security purpose, change the password before you use the product for the first time after purchasing it.
HD-MONITOR e-SATA
Local PC
Local PC
Broadband
router
or hub
Camera
VGA
HD-MONITOR
AUDIO
IN
AUDIO
OUT
e-SATA
USB
LAN(DOWNLINK)
WAN(UPLINK)
DC 12V
IN1 IN2
GND
IN3 IN4
GND
ARI
PANIC
NO1
COM1 COM2
NC2
D+
D-
GND
RX
TX
RS232
RS485
RELAY2
RELAY1
ALARM IN
1
1
2
3
4
5
6
7
8
1
3
2
4
VIDEO IN
9
10
11
12
13
14
15
16
VIDEO IN
2
SPOT OUT
4WANRESETPWR 3 2 1
VGA HD MONITOR eS ATA USB WAN(UPLINK) WAN(UPLINK)
RS232
RS485
RELAY2
RELAY1
ALARM IN
134
13 14 15 16
2
SPOT OUT
Local PC Local PC
Broadband router
or hub