Ceiva Homeview Display Instruction Manual

Welcome to
CEIVA Homeview
With your CEIVA Homeview display, you get a
never-before possible view of your home’s
utilities.
The CEIVA Homeview display connects directly
to your smart meter, allowing you to get an
instant view of your home’s energy usage.
The CEIVA Homeview display also connects
to your home’s wireless internet connection
so that you can take full advantage of CEIVA’s
photo services and mobile apps.
This guide provides instructions on how to
connect to your home’s smart meter, how to
connect to your home’s wireless internet, and
how to set up your CEIVA account.
1

2
Installing Your CEIVA Homeview Display
Three easy steps
Step One:
Connect your CEIVA Homeview
display to your smart meter.
(page 5)
Step Two:
Connect your CEIVA Homeview display
to your home’s wireless network.
(page 13)
Step Three:
Register your CEIVA Homeview display
and create your CEIVA account.
(page 19)

Getting Started
Setting up your CEIVA Homeview
Display
Before you get started you need to set up your
CEIVA Homeview display. First, lift up and
remove the back panel of your CEIVA
Homeview display.
Plug the power adapter into the specified port.
Replace the back panel and align the display’s
stand with the marker and turn clockwise into
place.
Find a spot in your home that is both near an
outlet and within range of your smart meter.
Your CEIVA Homeview display comes with a six
button remote that will help you navigate your
energy information.
3

Connecting Your CEIVA
Homeview Display to
Your Smart Meter
Connect to Your Smart Meter
CEIVA Homeview gets instant updates
directly from your electricity smart meter
through a wireless connection.
Before You Begin
For your convenience, the In-Home
Display and your smart meter have been
preconfigured for Guelph Hydro’s smart
meter network. Follow the steps in this
guide to complete your set up.
4

Connecting to Your
Smart Meter
Step 1
Press ‘Menu’ on your remote, then
select ‘Connection Wizard’.
5

Step 2
Select ‘Connect to your Smart Meter’.
6

Step 3
Select ‘Connect to Smart Meter’ to
begin the connection process.
The connection process may take
as little as one minute or as long as 15
minutes to complete.
7

Step 4
When the process has successfully
completed, select ‘Go’ to see your
Energy Dashboard.
If the connection process is not successful,
try relocating the CEIVA Homeview closer
to your smart meter location and repeat the
installation steps.
If the device still does not connect, contact
Guelph Hydro at 519-822-1750 ext. 4678
during normal business hours, or email
[email protected].
8