CELLRETURN Neckle Ray User manual

Neckle Ray/
Neckle Ray Plus
User Guide
CELL RETURN

Skin Safety Precautions
Results of the product may
be slower for those with
symptoms of menopause.
We recommend using the
product after consulting
with a professional.
The product is not
recommended during
pregnancy, menstruation, or
for those who are breast
feeding.
(Instability of unbalanced
hormones can result in
temporary skin problems.)
For seborrheic or
inflammatory skin (skin with
skin diseases),
we recommended using the
product after consulting with
a professional.
We recommend using the
product at least six months
after undergoing
surgery (cosmetic surgery
with injection of
prosthetics/LASIK or LASEK)
Keep out of reach of children
and make sure that the device
is not activated near them.
Do not use if you suffer from
photosensitivity such as
sunlight allergies.
Remove contact lenses before
using the product.
Consult with a professional if
you have a history of
intraocular lens implant or
other eye-related medical
history.
(The light may be bright for
first-time users or those
sensitive to light. Use the
enclosed eye shield for
comfortable use.)
afte

Product Safety Precautions
Do not apply shock to the device or arbitrarily
attempt to disassemble the device.
Do not use the device with wet hands or store
near water, as the device is sensitive to humid
environments.
Do not clean with water, oil, or any types of
alcohol (the film coating will peel off).
After using the device, clean with the enclosed
cleaner towel before storage.
The device may feel heated upon use (or after continuous use). This is
not a product defect.
One side of the cheeks may feel heated upon charging the device. This
is not a product defect.
The device may be used safely, as the light is not harmful to skin.

Product Specification
Model (Neckle RAY PLUS+) NK-M2141 / (Neckle RAY) NK-M2131
LED number
(Neckle RAY PLUS+)
Near-infrared rays (NIR) 153
459 total
Red wavelengths 153
Blue wavelengths 153
LED number
(Neckle RAY)
Red wavelengths 153 306 total
Blue wavelengths 153
Size Neckle RAY W162 x H80 x D143 (mm)
Cradle W213 x H74.5 x D168 (mm)
Capacity (Neckle RAY) 250g / (Cradle) 242g
Internal battery Lithium polymer 3.7V 2000mAh
Input power supply 5V
⎓ 1A (USB micro 5pin type)
Bluetooth version 4.0 BLE
Rubber hinge
Neckle RAY /
Neckle RAY PLUS+
LED ON/OFF indicator
ON/OFF button
Cradle
Clasp (Auto-Lock function-magnet)
Neckle RAY
charging port

Package
Neckle RAY /
Neckle RAY
PLUS+
Cradle Product catalog /
Manual
Cleaner towel Warranty card
Charger
Special Features
CELLRETURN LED effects: Delivers optimum
energy with compound NIR⍺ / NIR / RED
effects
Customizable fitting wing
Through long-term research and clinical testing,
CELLRETURN has achieved an independent LED
modulepatent for the generation and enhancement
of the wavelengths most effective for the skin.
CELLRETURN’s use of the finest LED allows safe and
close delivery of effective wavelengths deep into
the skin.
Instant sizing with automatic fitting when
placed on the head, with no control
buttons or other complications.
Like new every day
Clean product management with
automatic 10-minute UV lamp lighting
after starting wireless charging.
How to use
Thoroughly wash
the neck area..
Apply the Neck
Cream on the neck
area and allow to
Open the product clasp,
making sure the ON/OFF
button is in the front,
Use 3 times a week /
5-20 minutes per
daily

Smart Care
Use the official app to check on long-awaited changes!
You can use the official CELLRETURN app to check regular usage as well as the improvement
process. The app also offers smart management with records of time, date, and states of
change.
Check usage time
Accurately
check dates and times
Photo gallery
Records of daily
changes
Remote control
Bluetooth Smart
product care
through Bluetooth
connection
Events Product
registration and
accumulation of
points according to
usage time
App installation and Device Linking Method
App
Installation
and Login
1. Search for the CELLRETURN app on the Play Store (Android) or App Store
(iPhone) and download.
tip! First-time use of the app will require signup.
2. Sign up by entering new membership information and confirming via e-mail.
tip! You must confirm by e-mail to register.
Product
Registration
3. Device Registration
Press the + button on the bottom right of the app to register the device.
tip! Check the product serial number (indicated on the product box) or the
warranty card (inside the enclosed envelope) beforehand
4. Serial No. / barcode registration
Register the serial number on the warranty card or scan the barcode to register
the product.
Device
Connection
5. Press the connection button under “My Device” to connect the device.
tip! When connecting for the first time, connect with the device turned on.
Product
Control
6. The Neckle RAY can be controlled with the remote function.
(Volume can be controlled when the device is on.)
tip! Power, volume, and mode of the connected product can easily be controlled
absorb. and press the button. session, and use the
neck cream to finish.

using the app.
Problem solution
Check before reporting a problem
For these problems Take the following measures
The product is not working properly. · Check whether the power button was turned on
properly.
· Charge the device according to the manual.
· When charging the device, check whether the
battery light on the device is on.
The power won’t turn on. · The battery is discharged. ▶ Charge the battery.
· Connect the charger adapter to the power supply
device.
· Check whether the charger is working.
· Check that the voltage indicated on the device
corresponds to the local voltage.
· Plug the charger into the mask and check whether
the power turns on.
It’s overheating. · Heat is generated while the device is charging, and
the device cools down once it is sufficiently charged.
· The heat is natural, and is generated from use of
the control board.
The light won’t turn on when charging. · Check for discharge.
Specific wavelengths seem weak. · If specific wavelengths seem weak, charge the
device and check again.

Product warranty
Neckle RAY
Free product warranty period with purchase
12 months Product warranty period
Battery warranty period
* Full product repair requires a warranty card with the purchase date.
Be sure to keep the warranty card, as full product repair will require a warranty card with the purchase date.
 Free product warranty will be provided according to the contents described on the warranty
 The free product warranty period is determined from the date of purchase, so indicate the
purchase date for your product warranty. (In the event that the purchase date cannot be
verified, a free product warranty period will be applied from the date of manufacture or three
months after the date of import clearance.)
 in the event that a home device is used for business purposes or used in unusual
environments, the free warranty period will be reduced by 50%.
 Warranty will not be reissued.
 In the event of a supply date based on a separate contract, the contents of the warranty will
be applied according to the main contract.

Precautions for use
Safety precautions
Precautions are categorized under “warning” and “caution”, and are as follows. The purpose of
these symbols is to bring attention to issues and operations that can result in danger. Carefully
read the marked symbols and follow the directions to prevent risks.
Warning: Failure to follow indicated warnings may result in severe injuries or death.
Caution: Failure to follow indicated cautions may result in minor injuries or product damage.
After reading the manual, store in a place accessible by device users.
Warnings and precautions for adapter use
Caution
 Stop using if smoke or strange smells come from the device.
- Immediately turn off the device, remove the charger adapter, and contact the service
center.
- Continued use in this case can lead to a fire or electric shock.
 Do not damage, cut, bend, twist, or apply heat to the charger adapter or USB cable.
- Cord damage can lead to fire or electric shock.
 Do not insert chopsticks or any other conductive item into other power sockets when the
charger adapter is plugged in. Do not touch the power sockets after unplugging the charger
adapter.
- This can lead to electric shock.
 When unplugging the charger adapter from the power socket, pull the main adapter.
- Pulling the cable can lead to damage or electric shock.
 Do not wash or put the charger stand (sold separately) in water.
- This can lead to fire or electric shock.

- Clean with a dry cloth or tissue.
Warning
 Do not use or charge for a long time on blankets, electric heating mats, or carpets.
- Internal heating may lead to damage or fire.
Warnings for use
Warning
 Do not take apart, repair, or reconstruct the product. Product malfunction can lead to fire,
electric shock, and injury.
 The product contains magnetic material.
 Use with caution, as the product can have a harmful effect on credit cards or cardiac
pacemakers.
 Always handle the power plug with dry hands. Handling with wet hands can lead to electric
shock.
 Do not drop or apply shock to the device. Keep away from vibration and magnets.
 When unplugging the cable from the device, do not pull the cable, but unplug the end of the
cable. Pulling the cable can lead to injury or separation from the device.
 Use caution when carrying the product. Dropping the product can lead to injury.
 Use caution when using in dry environments.
- Use caution when using in dry environments, as use can lead to static electricity.
- Static electricity can be prevented by handling metals before using the product.
 Do not store near firearms.
 Do not use or store near flammable products. This can lead to explosions or fire.
 Do not use the device near products that use high-voltage electricity (electric bug-zapper,
etc.). This can lead to product malfunction due to electric shock.

Battery warnings and cautions
Caution
 The battery for this device is built into the system. Fully charge the battery for first-time use
of the product after purchase.
 The battery is a consumable. Long-term use of the battery will lead to shortened battery life.
 The internal battery cannot be replaced or separated at the customer’s discretion, and in the
event that the product is separated by choice, the product will no longer be eligible for the
free warranty.
- Consult the designated service center for battery separation or replacement.
- Battery separation and replacement is a paid service.
Warning
 There is danger of explosion in the event of battery damage.
- Do not apply shock to the product, place it in water, or store or leave it in a vehicle for a
long time.
- Improper battery exchange can lead to risk of explosion.
- The internal battery cannot be replaced or separated at the customer’s discretion.
- Do not dispose of the battery arbitrarily, but follow the local requirements for battery
disposal.
Warnings and precautions for product storage
Warning
 Keep product away from direct sunlight or areas with heating as it can lead to fires.
 Do not store near electric heaters or in places where heat is generated as it can lead to fires
or damage.
 Do not install in places with heavy humidity, dust or soot as it can lead to fires or electric
shock.

Caution
 Take caution as not to expose product to direct sunlight in closed vehicles.
 Do not leave product in places with high temperatures (above 35℃), low temperatures (5℃,
or heavy humidity. (Do not store product in places with high/low temperatures or high
humidity.)
Product storage and care
 Do not drop the charger adapter into a drain or sink (or similar places), and do not store in
places where the product is exposed to water or other liquids. Do not use the charger stand
in the shower or put the product in water.
 Do not touch a charger stand or cable that is in water, but immediately separate the product
from the charger adapter.
 Keep out of the reach of children at all times.
 Do not lay the cable near heated surfaces.
 Use only the included charger adapter and accessories.
 When the product is not in use for a long time, recharge the battery at least once every three
months to maintain battery life.
 Do not poke at openings in the product with keys, hairpins, necklaces, or sharp metals.
 Store the product in its box, and when transporting the product, repackage the product in the
original purchase box.
 Do not keep near volatile liquids like pesticides.
 Wiping the surface of the product too hard can lead to product damage.
 Do not keep the product next to plastics or rubber for long periods.
 Use a soft, dry cloth (non-waterproof) to wipe the inside of the mask, and if the surface of
the mask is very dirty, use a wet wipe. Do not use alcohol, benzene, thinner, or other
powerful chemicals as they can corrupt the surface of the product.
 Do not put the product in a dishwasher, oven, or washing machine.

Others
Criteria for Settlement of Consumer Disputes
Consumer Damage Type 1 Compensation
Demand for crucial repairs due to occurrence
of defects in performance or function during
normal use of product within 10 days of
purchase
Product exchange or refund of purchase price
Demand for crucial repairs due to occurrence
of defects in performance or function during
normal use of product within 1 month of
purchase
Product exchange or free repair
Damage occurred during transport process
following purchase of the product Product exchange
Consumer Damage Type 2
Compensation
Within warranty
period (12 months)
After expiration of
warranty period
Occurrence of
defects in
performance or
function during
normal use of
product
Reoccurrence of defect
(3rd time) for same defect
that has been repaired up
to 2 times
Product exchange or
refund of purchase
price
Paid repair
Reoccurrence of defect
(5th time) in parts that
have been repaired up to
4 times
Refund with 10% added
to amount depreciated
from total
Businessperson’s loss of
product sent in for repair
by consumer
Occurrence of
defects in
performance or
function
resulting from
consumer
negligence or
fault
Repair possible Paid repair Paid repair
Repair not possible
Product exchange
after collection of
sum applicable for
paid repair
-

Consumer Damage Type 3
Compensation
Within warranty
period
After expiration
of warranty
period
Occurrence of defects
in performance or
function during
normal use of
product
Occurrence of defect Free repaid
Paid repair
Repair impossible or repair
parts unavailable
Product exchange or
refund of purchase
price
Other
Occurrence of defects
resulting from repairs made
in places other than the
CELLRETURN service center
Paid repair
Occurrence of defects due
to faulty power supply or
connecting device
Exchange of expendable
parts that become worn
with use
Occurrence of unavoidable
defects
(earthquakes, fires, flood,
lightning, war, etc.)
Caused by external factor
and not a product defect
* The warranty period for Consumer Damage Type 2 is 12 months (paid repair will be applied
for all damages caused by consumer intent or fault regardless of time of occurrence).
* The warranty period for Consumer Damage Type 3 is 12 months.
* Disputes about matters or regulations not specified herein will be resolved in accordance with
the Korea Criteria for the Settlement of Consumer Disputes.
* Be sure to read the manual, as service expenses may still be applied for cases in which
product is not damaged.
* Parts used to replace existing parts upon repair may be manufactured from other places or
using parts from the manufacturer. Parts will function equally and normally although they
may not be new. Some parts used in the product may be produced in a country different
from the manufacturing country.

Liability for paid services (costs paid by consumer)
Upon request for services, the following cases will require payment even within the free warranty
period.
 Damage caused by input of impurities in the product (including water, beverages, coffee, toys,
etc.)
 Damage caused by dropping the product or applying shock to the product leading to product
malfunction
 External damage or corruption due to thinner, benzene, or other organic solvents
 Damage caused by use of parts not originally belonging to CELLRETURN
- Original CELLRETURN parts can be purchased via the CELLRETURN service center.
 Loss or damage of parts caused by discretionary separation of the product by the consumer
 Damage caused by use of improper voltage
 Damage caused by product repair or reconstruction by persons other than a CELLRETURN
service center engineer
 Damage caused by natural disasters (lightning, fire, storm or flood damage, gas, salt,
earthquake, etc.)
 Damage resulting from failure to comply with the “Safety precautions” of the CELLRETURN
product manual
 Damage caused by other consumer mistakes
 Request for installation change due to product transfer or move
 Reinstallation following installation made by consumer request upon purchase
 Request for connection with another product after purchase and installation
 Reinstallation by consumer request

FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment. This transmitter must not be co-located
or operating in conjunction with any other antenna or transmitter.