Mini Strobe LED User Manual 6 Rev. 3
4.APPENDIX
General Maintenance
To maintain optimum performance and minimize wear fixtures should be cleaned at least twice a
month frequently. Usage and environment are contributing factors in determining frequency. Dust
build-up reduces light output performance and can cause overheating, leading to reduced lamp
life and increased mechanical wear. Be sure to power off fixture before conducting maintenance.
Unplug fixture from power. Use a vacuum or air compressor and a soft brush to remove dust
collected on external vents and internal components. Clean all glass when the fixture is cold with
a mild solution of glass cleaner or Isopropyl Alcohol and a soft lint free cotton cloth or lens tissue.
Apply solution to the cloth or tissue and drag dirt and grime to the outside of the lens. Gently
polish optical surfaces until they are free of haze and lint.
The cleaning of internal and external optical lenses and/or mirrors must be carried out periodically
to optimize light output. Cleaning frequency depends on the environment in which the fixture
operates: damp, smoky or particularly dirty surrounding can cause greater accumulation of dirt on
the unit’s optics. Clean with soft cloth using normal glass cleaning fluid. Always dry the parts
carefully. Clean the external optics at least every 20 days. Clean the internal optics at least every
30/60 days.
Return Procedure
Returned merchandise must be sent prepaid and in the original packing, call tags will not be
issued. Package must be clearly labeled with a Return Merchandise Authorization Number (RMA
#). Products returned without an RMA # will be refused.
Call CHAUVET® and request an RMA # prior to shipping the fixture. Be prepared to provide the
model number, serial number and a brief description of the cause for the return. Be sure to
properly pack fixture, any shipping damage resulting from inadequate packaging is the
customer’s responsibility. FedEx packing or double-boxing are recommended.
CHAUVET® reserves the right to use its own discretion to repair or replace product(s).
Note: If you are given an RMA #, please include the following information on a piece of
paper inside the box:
1) Your name
2) Your address
3) Your phone number
4) RMA #
5) A brief description of the symptoms
Claims
Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be
reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and
submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other
claim for items such as missing component/part, damage not related to shipping, and concealed
damage, must be made within seven (7) days of receiving merchandise.