CheckBox HSv530a User manual

Set Up & User Guide
www.CheckBoxSystems.net
CheckBox Wireless Systemstm are designed to be Easy to
Install, Easier to Manage and Easiest to Afford. To make set
up as easy as possible, please take a moment to completely
read through these instructions before you begin.
Wireless Systems
HSv530a
WiFi Controller

2
Welcome
We have designed CheckBox Wireless Systemstm to be easy to install,
easier to manage and easiest to afford. For best results, before
beginning to set up your system, please take the time to read through
this booklet completely. The answer to most questions can be found in
here.
We are constantly working to add new features to CheckBox, and as
these features are developed they will be added to your system
automatically via system updates. These updates may change the way
some of your administration screens appear and how features function.
To keep current on these new features you can download an updated
version of this booklet at www.CheckBoxSystems.net
Thank you for purchasing a CheckBox System!
Wireless Systems

3
Table of Contents
Installing CheckBox
Connecting CheckBox…………………….…………………...…4
Installing the CheckBox HSv530a Controller……...………......5
Logging into your management screens.……………….…………..…..6
Assigning Flexible Ports…………………………………………………..7
Network setup…………………………………………………..………….8
Setting Up & Using MultiNet…………………………………………….10
Setting up guest access……………………………………..………..…13
Using credit cards & PayPal…….…...……………….……..…14
Free access………………………….………………………..…15
PermaCode……………………………………………..….....…16
Room Prompt setup………………………………………..…...16
Customizing your welcome screen…………………………….……....17
Accessing your system from outside the system……….……..……...19
Accessing your system from the Internet……………………..……….21
Administering active clients………………………………….…….……21
Manually authorizing devices…………………………………………...22
Client Usage Policy……………………………………….….………..…23
Network Statistics………………………………………….……………..24
Signal strength, power levels and antennas……………………..……25
Mesh repeaters and the mesh node status display…………..………27
Final Installation Checklist…………………………….………………...29
CheckBox S/A/F/E - The Survey and Feedback Engine………….….30
Setting up CheckBox S/A/F/E………………………………….31
Receiving & Responding to Messages w/S/A/F/E…………...34
Creating Guest Surveys with S/A/F/E…………………….…...35
S/A/F/E Guest Contact Information…………………………....36
System Alerts………………………………...………….…….………....37
Included and Optional Services……………...…………………...…….38
Warranty Information…………………………..……....…..…Back Cover

4
An Important note on surge protection
Your CheckBox controller and access points are built to exceed industry standards to
withstand power surges caused by electrical fluctuations. Large surges caused by power
spikes from the power company, other devices sharing the power circuit or nearby lightning
strikes can damage any electronic device, including your CheckBox controller or access
points. This damage could cause immediate or delayed failure.
To reduce the risk of damage your CheckBox controller should be connected to an outlet
that is not shared by devices that have high start up current demands (such as air
conditioners, coolers, or any device with a large motor) and protected by a good quality
surge protector. If you regularly experience power glitches or power failures you should use
a UPS (Uninterruptible Power Supply) for additional protection. Your modem, switches and
firewall devices should all be on the same surge protector and UPS.
Power spikes, particularly spikes from nearby lightning strikes, can also spread
through your system through long runs of Ethernet cables that run outside. For
long outdoor cable runs, or cable runs between building use fiber optic cables
instead of Ethernet cables. Fiber optic cables will not transmit power spikes and
provide an effective barrier to contain potential damage from power spikes and
lightning strikes.
Connecting CheckBox
The best way to connect your CheckBox System is directly to your DSL, fiber, satellite, or
cable modem. It can also be connected through a switch or dedicated firewall system,
which may require some configuration on your switch or firewall.
You may also use an Ethernet switch attached to your CheckBox to connect multiple
CheckBox Meshing Access Points. When connecting multiple access points or guest PCs
to the CheckBox be sure to use an Ethernet switch and not a router—routers plugged into
the guest network after CheckBox will cause issues with guests being properly
authenticated and managed.
Please note - If you are using the private administrative network then any device plugged
into the CheckBox will be on the private network and not on a guest network.

5
Installing The CheckBox HSv530a Controller
Locating the equipment
The CheckBox HSv530a must be located indoors in a dry area and should be located
close to power and the Internet connection(s)
Connecting the equipment
The CheckBox HSv530a will connect to your DSL, fiber, satellite, or cable modem using
an Ethernet network cable. Depending upon your particular modem the jack may be
marked “Internet”, “LAN”, “PC”, “Host” or something else.
The CheckBox HSv530a can connect up to five different Internet connections and
provides automatic load balancing and automatic failover switching.
Connect your CheckBox HSv530a as follows:
• The Local Port connects to your access points or networks switches connecting your
access points.
• Ports A through D are flexible can be connected to either Internet connections or to
your access points or networks switches connecting your access points.
• The Internet Port connects to your first Internet connection.
Ports A though D are flexible and can be used for either additional Internet
connections or as local ports. However before they can be used you need to select
what role they will be used in.
It is O.K. to connect the cables first, but by default the ports are deactivated and you
will need to set their role before the system will recognize them. See page 7.

6
Logging into your Administration screens
The administration screens are used to manage your system, create and print tickets
for your users and view your system status. The administration screens also allow you
to view users on the system (Active Clients), view tickets not yet used, and to delete
tickets from the system. These screens are accessed through a web browser on your
computer, and can be accessed from inside the system or from outside the system from
anywhere on the internet. To learn how to access the system from outside the system
see Accessing Your System from the Internet section in this guide.
To access CheckBox from inside the system make sure your computer is connected to
the system, either by a wireless connection or through a wired Ethernet port connected
to the CheckBox controller. If you are connecting wirelessly select the wireless network
“hotspot”, the default name for the CheckBox wireless network. You can change this
name later.
Open your web browser and you should see a generic welcome screen.
This is the welcome screen your
guests will see when they first log
on to your system (you can
customize this screen - see page
13). From here your guests are
prompted to enter a ticket number,
credit card or any of the access
methods that you have enabled
before they can connect to the
internet. Of course you do not have
tickets since you have not yet
created them! To access the
administration screens enter the
following in the address bar (NOT
your search box):
http://192.168.17.1:3456/admin
This will bring up a page warning
you that no password has yet
been set for the administration
screens for your CheckBox.
Create a password that is a
combination of letters and
numbers.
Do not use any spaces or special
characters (such as &,*,@, !)
Enter your chosen password
twice and press Set Password. A box will pop up so that you can test your password.
If your are asked for a user name, leave the user name box empty.

7
Assigning Flexible Ports
Your CheckBox HSv530a has six Gigabit capable Ethernet network ports. One port is
dedicated for local connections—connecting to your access points and switches serving
devices on your network. Another port is dedicated for the first Internet connection.
There are four other ports, labelled A through D that can be used for either local or Inter-
net connections.
By default the four flexible ports are deactivated. If you plug a cable into one of these four
ports they system will ignore the connection until you assign the port as Local or Internet.
Normally you will only make changes to these ports when you first set up your CheckBox
or after adding or deleting an Internet connection.
To change port assignments go to Network Setup -> Port Assignment.
Select the port you want to activate and click on it to cycle through different settings:
Not Used -> Internet -> Local and then back to Not Used again.
After you have made the selections for each port press the update button below.
Depending upon the change made your system may require a reboot. If a reboot is re-
quired you will be prompted to confirm the reboot. Your system will then reboot, taking
about 90 seconds to complete the reboot.
If you have added any Internet connections and those connections need to be assigned
a static Ip address you will need to go to Network Setup -> Internet and enter your static
IP information for each connection requiring static IPs. If your connection does not need
static IPs you can skip this step.
If you have stopped using a port that is set up as Internet, deactivating the port will free
up system resources and in some case may slightly improve system performance.

8
Network Setup
You probably will not need to make any changes in the network setup of your CheckBox
system as most Internet Service Providers use DHCP, Dynamic Host Configuration
Protocol, to tell the devices connected to their network what address and other
parameters to use.
If your Internet Service Provider uses static IP addresses, or if you are connecting
CheckBox to a an internal company network you may need to set some network
parameters manually.
To enter Network Setup click on Network Setup on the top menu and then Internet in
the drop down menu. The Current Internet Configuration page will appear.
Here you will see a summary of
the Internet connections
currently connected to each of
the ports on your CheckBox.
This page will show you the
recent data rates (speed) and
maximum data rate on each link.
CheckBox will use this
information to determine the
percentage of the data traffic
that each connection will carry,
and will adjust this percentage
on the fly.
Only Internet ports that have
been activated will be displayed
here.
If the Internet connection is set for DHCP (automatic configuration) the IP address
received via DHCP will be displayed here.
If you need to set a fixed (static or
permanent IP address) click on Setup
and then enter the IP address,
Netmask, Gateway and DNS
information in the appropriate boxes.
Click Update and then restart your
system.

9
Local Address
Local Address refers to the IP addresses the CheckBox system assigns to users on
the system. This setting should not be changed under most circumstances. If there is
a need to change this address
range, select Network Setup on the
top menu and then Local from the
drop down menu and enter the new
address range in here and press
update.
NEVER SET THE LOCAL
ADDRESS RANGE TO BE THE
SAME AS THE ADDRESS RANGE
OF THE INTERNET
CONNECTION. This will cause
routing errors and you will lose
contact with the unit.
Wireless Access Points
The CheckBox HSv530a can host and manage CheckBox meshing access points in
wired and wireless modes. At least one CheckBox meshing access point must be
wired into the CheckBox operation.
The SSID is the Service Set Identification - the name of a wireless network that is
broadcast to announce the networks presence.
When using CheckBox mesh node access points the ssid and channel of the access
points is set and controlled from with in the management screens of the CheckBox. If
you are using other brands of access points you will need to manage channel
changes and SSID as per their manufacturer’s directions.
By default the ssid is “system”. To change the ssid select Network Setup from the
top menu and then Wireless from the drop down menu. Enter the new name and
press update. It is important that your name contain only letters and numbers - no
spaces or symbols.
Important: If you are using mesh repeaters allow 10 minutes after update for
the mesh repeaters to reconfigure their SSID. During this period Do Not make
any other system changes (i.e. Local Address or channel) or you run the risk of
the repeaters becoming lost.
By default CheckBox is set to channel 6. Different networks can co-exist on the same
channel in the same area, however if you are running another network or there are
other networks in your area you may wish to change the channel. To change the
channel from the Network Setup -> Wireless screen select the channel from the
drop down box and press update.
Important: If you are using mesh repeaters allow 10 minutes after update for
the mesh repeaters to reconfigure their channel. During this period Do Not

10
make any other system changes (i.e. Local Address or SSID) or you run the risk
of the repeaters becoming lost.
Network Throughput Test
You can test the speed of the connection between devices on your property and the
CheckBox controller by connecting to your admin page with a phone, tablet or laptop
via WiFi and then going to
Network Setup -> Network Test.
This will test the connection from
your WiFi device (phone/tablet
etc.) through your access points
and to the CheckBox controller.
Test results will be affected by
factors including other users,
interference and the Client Usage
Policy. This will help you
determine the kind of system
performance your guests can
expect.

11
Setting Up & Using MultiNet
MultiNet provides up to two independent guest Wi-Fi networks and one encrypted
management network all with one CheckBox System.
With MultiNet you can
• Create a basic and a premium guest network, one free and one paid, with
different bandwidth limits.
• Create guest networks with different branding and different welcome pages,
such as one for the entire property and one for a restaurant on the property.
• Provide a third, private network that is encrypted for property management and
staff to use.
With MultiNet each access point can broadcast multiple networks simultaneously.
To Setup an additional network using MultiNet go to Network Setup -> Wireless
MultiNet. Here you will see a sub menu:
By default only Guest Network 1 is enabled. Here you disable or enable the
network, change the SSID (the name the network broadcasts to devices, and
choose Client Isolation and P2P Inhibit options. After making changes press
Update. Changes may take a few moments to take effect, and if you are connected
to the CheckBox wirelessly your connection may be dropped.
Guest Network 2
If you would like to enable a second guest
network select Guest Network 2 from the
gray menu bar.
You will not be able to set the options for
Guest Network 2 until you select Enabled.
After enabling the second guest network,
set your SSID and choose Client Isolation
and P2P Inhibiting options if appropriate.
The SSID must be different than the SSID
used for your first guest network or your admin network.
Select Update. And Wait.
Adding an additional network can take several minutes as the system has to set up
the network routes, login screens and update the access points.

12
Your second guest network
will have it’s own welcome
page, separate graphics and
branding and it’s own set of
rules and tickets and
PermaCodes. You can set up
the welcome page and other
options under Customize
Site and Access Controls
Admin Network
With CheckBox MultiNet you can add a third, private network for management use. This
network doesn’t use tickets or PermaCodes like the guest network, instead it uses an
encryption key and is secured with WPA2 encryption.
If you would like to enable the Admin Network select Admin Network from the gray menu
bar.
You will not be able to set the options
for the Admin Network until you select
Enabled.
After enabling the Admin Network, set
your SSID and WPA2 key. The SSID
must be different than the SSID used
for your guest network(s) or your admin
network. A WPA2 key is required to set up the Admin Network.
The WPA key is a private key or password used by devices connecting to the admin
network. This key should never be shared with guests and only shared with employees
that need it to set up and manage devices on the Admin Network. The WPA key can be
any string of numbers and letters you choose, but can not include spaces or symbols. It
must be at least 8 characters long and can be as long as 63 characters. The longer the
string the more secure the key is.
After entering your WPA2 key select Update. And Wait.
Adding an additional network can take several minutes as the system has to set up the
network routes and update the access points. Changes make take a few moments to
take effect, and if you are connected to the CheckBox wirelessly your connection may
be dropped.

13
In order for guests to access the Internet through your CheckBox System they have to
be authenticated. There are several ways your guests can authenticate, including:
Access Tickets
PermaCodes
Credit Cards and PayPal
Free Access
Third Party Systems such as reservation or point-of-sale.*
*Your CheckBox can also be tied to your company loyalty card rewards program and
integrated into point-of-sale systems. For more information on integrating CheckBox
with loyalty programs and point-of-sale systems please contact CheckBox Support.
The system will automatically generate the appropriate buttons and boxes on your
welcome screen; If you have not printed any tickets and have enabled free access and
credit cards, then the system will not display a box to enter access tickets. If you have
not enabled credit card payments or free access and have created tickets then only the
ticket box will be displayed on your welcome screen. If you have not enabled free
access or printed tickets and have enabled credit cards then only the credit card buttons
will be displayed.
Access Tickets allow you to create and distribute tickets for your guests that allow
them an amount of time online that you determine. These tickets can be good for an
amount of time ranging from 15 minutes to one year. You can give these tickets away or
sell them.
Tickets can only be used by one device and guest can not share tickets or re-use them.
To create tickets click on Access Controls on the
menu at the top. If you have two Guest Networks
make sure you select the Guest Network you want
to create tickets for. Select the duration of the
tickets you wish to generate and their expiry date
(shelf life) and then click on the Generate Tickets
button.
A new window will open with a sheet of ten tickets
that you can print on a standard printer. The sheet
can be cut up, or you can use standard business
card stock (Avery 5870 or equivalent) and the
tickets will print on the cards.
If you do not see the window of tickets open after
selecting Generate Tickets be sure that you have pop
up blockers disabled or that you allow pop ups from
the site.
The Graphic on the ticket can be changed under
Customize Site.
With CheckBox you can accept credit cards
automatically through the welcome page. CheckBox uses the PayPal system to clear
the transactions and deposit the funds into your account, and allows you to set the
pricing and duration. Using credit cards you do not need to be present to hand out
tickets - great for unattended locations such as marinas and public spaces.
Setting up Guest Access

14
Using Credit Cards & PayPal
To accept credit cards and PayPal you will need a Business Account with PayPal if you
do not already have one. Go to www.paypal.com to setup an account. (If you have an
existing personal account you can upgrade to a business account). Make Sure you
specify a Business Account when setting up your PayPal Account
PayPal access is only available on Guest Network 1.
After your PayPal Business account setup has been completed you will need to log in to
your PayPal account and set up the following options:
On your PayPal Account Page go to Account Settings, found by clicking on your account
name on the top right hand corner, then to Website Payments and then update Website
Preferences. In Website Payment Preferences select the following options
Auto Return: On
Return URL: http://192.168.17.1:3456/paypalreturn
Payment Data Transfer (optional): On
Encrypted Website Payment: Off
PayPal Account Optional: On
Contact Telephone Number: Off
Express Checkout Settings: No
Press Save and then go back up to Payment Data Transfer (optional) and you will now
have an Identity Token. It is very important that you copy this token carefully (using
copy & paste) in the next step. We strongly suggest that you copy this token into a
blank document to store for safekeeping.
Once you have completed setting up your PayPal account and have copied your identity
token, open the administration page on your CheckBox System and go to Access
Controls on the top menu and then PayPal Setup in the drop down menu.
In the box marked PayPal Identity enter your PayPal ID (typically your email address).
In the PayPal Identity Token box paste your PayPal Identity Token.
Set your prices, and leave as zero’s any time increments that you do not wish to offer.
Press the Update button when done..
There is a known issue with PayPal
that can cause third party
transactions with cents (i.e. $1.99, or
$4.95) to sometimes process
incorrectly. If you find some guest
transactions are not processing try
using whole dollar amounts ($1.00,
4.00 etc.)
It would be a good idea at this point
to run some sample charges through
the system. You can refund those
charges when you are done testing
by using the PayPal merchant tools
in your PayPal Account Management Screen.
The PayPal software module is provided to process credit card transactions securely
through PayPal utilizing PayPal’s systems. CheckBox Systems is not affiliated with
PayPal and does not offer support for managing PayPal merchant accounts.

15
Free Access
The Free Access System allows you to give your guests free access two different ways:
You can allow free access once per period, for example 15 minutes free every day, or 1
day free per week. This is great for a coffee shop or restaurant that wants to advertise
free internet access but prevent guests from taking up a table for hours upon hours. The
guests will still get your welcome screen when they first log on, and if they qualify for free
access (if they have not had free access already in the predefined period) then they will
be invited to try the access for free. Once the free period has expired the guest will be
required to enter a valid ticket number or credit card (if you have those options enabled)
and the free option will not be displayed for that guest.
If you wish to allow unrestricted
free access to your customers, but
still have the customers view your
site welcome page, you can set
the Trial Time and Trial Period
time to be the same. For example;
by setting the Trial Time and Trial
Period both to 60 minutes, your
clients will see the welcome page
once every hour.
To enable Free Access, select
Access Controls in the top menu
and then Free Access Setup on
drop down. If you have two Guest
Networks make sure you select
the Guest Network you want to
create tickets for.
Select the Trial Time, how much time you want to allow them on the system, and then
select the Trial Period, the amount of time that must elapse before they get a new free
trial.
Press Update.
You may also customize the message your users see by selecting Customize Site on
the top menu and Free Access Text on the drop down hand menu and editing the mes-
sage.
Bandwidth Tiers - You can set the amount of bandwidth that Free Access users receive
relative to others (ticketed, PayPal and Permanent users). Bandwidth Tiers allow you to
provide a basic level of service free to customers while providing other users a higher
level of service. If you set the Bandwidth Tier for Free Clients to 100%, then users push-
ing the Free Access button will get the same amount of bandwidth as all other users. You
can also select 50% or 25% bandwidth level, providing Free Access users 25% or 50% of
the bandwidth other users get, as determined your setting under the Client Usage Policy
setting.

16
PermaCode
PermaCodes are special Access Codes you can define yourself. Usage is similar to
ticket numbers, but these codes are reusable by multiple guests at the same time. You
may change PermaCodes at anytime, and any guest devices previously activated will
still remain activated until the time set for their code has expired. PermaCodes are great
for group events or special promotions and can save the need for printing and
distributing large amounts of tickets for one time events.
You can have two different codes
defined, with different amounts of
access time assigned to each code.
To set up PermaCodes click on the
Access Controls button on the top
level menu, and then select the
PermaCode button on the drop down
menu. If you have two Guest Networks
make sure you select the Guest
Network you want to create tickets for.
Create your code word(s) and select
the amount of time each code word is
valid for and press update.
Guests now need to simply type the
code into the box on the welcome page,
and they will be let on-line for the
amount of time assigned to each code.
PermaCodes can consist of letters and
numbers, but not spaces or special characters. To make it easier for your guests
PermaCodes are not case sensitive.
Room Prompt Setup
No matter if you use Free Access, Tickets or PayPal you can also require users to list their
room, site or boat slip location using Room Prompt.
Selecting Room Prompt adds a second box to the welcome page that the guest must enter
information into and the information entered will be listed on the Active Clients Screen next
to the user.
To enable the Room Prompt, go to Customize Site then Room Prompt Setup. Select
Enabled to turn on room prompts, and
optionally you can change the text that
appears above the prompt box. If you
have two Guest Networks make sure
you select the Guest Network you
want to create tickets for.
Once Room prompts are enabled, in
addition to clicking Free access,
entering a ticket or PermaCode, uses
will be required to enter something into

17
Customizing your Welcome Screen
As you enable access methods the system will add the appropriate buttons and boxes to
your welcome screen. You can customize the look of your welcome screen by uploading a
picture or logo in .JPG format.
To upload an image click on Customize Site
in the top menu and then select Update Site
Logo on the drop down. If you have two
Guest Networks make sure you select the
Guest Network you want to create tickets for.
To change the message your guests see on
the welcome page select Customize Site
and then Edit Logon Text from the drop
down menu. In this box you will see some
html tags and then the default text. You can
change the text to your own message, and if
you are familiar with html you can customize
fonts and colors with the html tags.
After your guests successfully login they will see a Welcome Message. If their ticket num-
ber is invalid they will see a Failed Login Message. These messages can also be custom-
ized by selecting the options in the drop down menu under Customize Site.
a second box, and the information that they enter will be listed in the Active Clients table.
Although your CheckBox can not validate any of the information provided by guests, the
guests will be required to enter information, and if your staff sees invalid information listed
under Active Clients (bogus room numbers or locations) they can simply disable the user.

18
Tips for Uploading Graphics
CheckBox provides the option to upload a graphic for the welcome page and a different
graphic that prints out on the tickets. Your guests will be accessing your CheckBox with
devices that have different screen sizes. The graphic that you upload may look great on a
desktop or laptop with a large screen, but be too large for a smartphone or tablet.
For best results these graphics should not be too large, either in pixels or file size. Pixels
refers to the number of dots in a picture, these dots make up the picture itself. If a picture
is described as 200 x 400 pixels, the picture is 200 dots wide by 400 dots tall. If the pixel
count is too big then the picture may not fit on the page or it may push other elements of
the page off the screen. It is important to remember that not all screens are the same size!
It may look fine on your screen but may not fit on somebody else’s screen!
File size refers to the amount of data used to record the picture information. Too little data
and the picture looks course, blurry or grainy. Too much information and the picture takes
too much space in storage and takes too long to download.
So what is the “right” size? For the welcome screen logo generally an image that is no
bigger than 320 pixels wide and 120 pixels tall works best. You can make them less wide
or less tall. As for file size, somewhere between 20Kb and 60Kb is about right. CheckBox
will not accept graphic larger than 100Kb in size
For the Welcome Screen CheckBox can accept files in .jpg, .bmp and .gif format. Most
devices can display all three formats.
For the logo on your ticket, an image that is 110 pixels tall by 200 pixels wide is ideal, with
a file size around 20 kb.
There are many tools you can use to resize your graphic, including Adobe Photoshop,
and shareware tools such as Irfanview (http://www.irfanview.com).
An example of a welcome
screen

19
Accessing Your System from Outside The System
But Inside Your Network
If you have your CheckBox connected to your company network you can access the
System Administration Screens from any device on your network, even if these devices
are not connected to the CheckBox system. In order to access your CheckBox from your
office network or router you will need to know the WAN IP address assigned to the
CheckBox by your network. If you have access to the System through a wireless client
you can find this address in the System Administration Screen by clicking on Network
Setup. In the section marked “Internet Connections” you will see the IP address listed
immediately under eth3 for modems plugged into port 3, eth2 for modems plugged into
port 2, and eth1 for modems plugged into port 1. This is the IP address assigned by your
ISP or internal router to our system.
Once you have determined the IP address assigned to your CheckBox by your network
you can access it by entering the IP address in the address bar of your web browser with
http:// in front of the address and :3456/admin after the address. For example, if the IP
address assigned by your network to the CheckBox was 10.0.0.21 then you would enter
http://10.0.0.21:3456/admin.
This will bring up a password login box just
as it would if you were connected from inside
the system, and all administrative functions
are accessible.

20
Accessing Your System From Anywhere - An Easier Way
You can also access your system remotely using the Remote Access provided by the
CheckBox Support Server. Accessing your system from the CheckBox Support Server
does not require you to know or remember your IP address, and works no matter how
often how often your IP address changes. This services is available at no charge for any
system covered under the original warranty or an extended support agreement.
To access your CheckBox System remotely you will need your site ID number, user
name and password. The site ID number is a four digit number assigned by CheckBox
Support. Your user name is also assigned by CheckBox Support. Your remote access
password is the same password that you use to access your CheckBox System when
you are logging in directly to the CheckBox. If you do not have a site ID number and user
name, please contact [email protected] to request one.
To Access your site via the Remote Access go to www.checkboxsystems.net and click
on the Login on the top of the page.
In the Site Lookup box, enter your 4 digit site ID number then press site lookup.
A login box will pop up, requesting a username and password. (The actual box may look
different depending upon your web browser).
Enter your user name and password and press
OK.
You will
see a
summary
of your
system
status as
last
reported to
the CheckBox support system. You are not yet in
your local CheckBox.
Typically your system status is updated every few
hours. Any unit highlighted in green is working. Any
item highlighted in yellow, pink or red is experiencing a
malfunction. A unit highlighted in blue is currently
undergoing a software update.
Click on the Name of your Site (the first item listed
under Location) and you
will be connected into your
CheckBox System.
If you receive an error
message after clicking on
the name of your site then your site is not accessible. Possible
reasons for a site not being accessible include your CheckBox
system being off-line (either the system is down or the internet
connection to the system is not functioning) or the CheckBox
system is behind a firewall.