Chesney's Wood Burning and Multi Fuel Stoves Troubleshooting guide

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Congratulations on your purchase of a Chesney’s stove.
Please note that it is a legal requirement under England and Wales
Building Regulations that the installation of the stove is either carried out
under Local Authority Building Control approval or is installed by a
Competent Person registered with a Government Approved Competent
Persons Scheme. HETAS Ltd operate such a scheme. Further information
can be found at www.hetas.co.uk
This appliance will become hot whilst in operation. It is recommended that
a suitable guard be used for the protection of young children, the elderly or
infirm.
The Chesney’s range of stoves are all CE approved.
This stove must not be adapted or modified in any way.
All Chesney’s stoves have been approved by HETAS as intermittent
operating appliances
Chesney’s stoves are now all DEFRA exempt appliances that can be used
in Smoke Control Zones only when the Smoke Tab is removed and
installed in accordance with the current Building Regulations. The complete
list is available at www.hetas.co.uk/manufacturer/defra-exemption
Activation of the warranty is completed by returning the
warranty form to Chesney’s or filling out the online
registration at
www.chesneys.co.uk/warranty/registration.asp

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Contents
Section Page
1 Technical Specifications and Dimensions 4
2 Distance to Combustibles 10
3 Pre Installation 11
4 Installation 13
5 Converting Top to Rear Exit 14
6 Smoke Control 15
7 Apollo 4 & 8 Installation 17
8 Door Seal Replacement & Door Handles 19
9 Commissioning 20
10 The Curing Process 23
11 Stove Paint Application Instructions 24
12 First Lighting & Operation 25
13 Maintenance 31
Appendix
Dealer & Installer Details 33
Annual Service Record 34
Warranty Registration 35

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1. Technical Specifications and Dimensions
Wood Burning 4 Series
Parameter
Beaumont
Belgravia
Shoreditch
Salisbury
Apollo
Alpine
Milan
Nominal heat output kW 4.6 4.5 4.6 4.6
Mean CO emission (at 13 % 02) 0.76 0.68 0.76 0.37
Mean flue Gas temperature oC 167 200 262 262
Flue gas mass flow g/s 3.2 3.5 3.6 3.6
Total efficiency %84.0 82 80 80
Refuelling mins 45 60 45 60
Test fuel wood kg 1 1 1 1.38
Fuel size: 2 x logs mm
at 13-14 % moisture 300 x
130 dia 300 x 130 dia 300 x 130 dia 300 x 130 dia
Maximum hearth temp oC 38.1 N/A 33 55
Dimensions / Weight
Refer to Figure one on page 8
A
mm
B
mm
C
mm
D
mm
E
mm
Weight
kg
Beaumont 552 456 108 408 305 73
Belgravia 552 456 108 408 305 73
Shoreditch 543 398 108 408 294 78
Shoreditch LS 687 398 108 552 294 88
Shoreditch XLS 787 398 108 652 294 104
Salisbury 534 402 108 408 335 72
Alpine 586 410 110 442 308 74
Milan 750 448 155 580 340 78
Apollo Fire Cube size 409 w x 550 h x 320 d 69
Note: Flue diameter 130mm
Flue Draught at nominal output is 12 Pascal (closed door)

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Wood Burning 5 Series
Parameter
Salisbury
Beaumont
Shoreditch
Nominal heat output kW 4.9 4.9 4.9
Mean CO emission (at 13 % 02) 0.23 0.23 0.23
Mean flue Gas temperature oC 211 211 211
Flue gas mass flow g/s 3.6 3.6 3.6
Total efficiency %84.5 84.5 84.5
Refuelling mins 50 50 50
Test fuel wood kg 1 1 1
Fuel size: 2 x logs mm
at 13-14 % moisture 300 x
150 dia 300 x 150 dia 300 x 150 dia
Maximum hearth temp oC 50 50 50
Dimensions / Weight
Refer to Figure one on Page 8
A
mm
B
mm
C
mm
D
mm
E
mm
Weight
kg
Salisbury 534 482 108 408
335 79
Shoreditch 543 478 108 408
294 84
Note: Flue diameter 130mm
Flue Draught at nominal output 12 Pascal (closed door)

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Multi-Fuel 6 Series
Parameters
Wood / Ancit
Beaumont
Belgravia
Shoreditch
Salisbury
Shipton
Alpine
Milan
Nominal heat output kW 7.0 / 6.0 6.2 / 6.0 6.2 / 6.7
Mean CO emission (at 13 % 02) 0.34 / 0.37 0.34 /
0.37 0.3 / 0.23
Mean flue Gas temperature oC 265 / 199 324 / 294 324 / 294
Flue gas mass flow g/s 3.7 / 4.1 5.4 / 4.1 5.4 / 3.7
Total efficiency %85.1 / 80.4 85.1 / 80 85.1 / 80.4
Refuelling mins 45 / 150 45 / 150 60 / 60
Test fuel wood / ancit Kg 1.5 / 2.1 1.5 / 2.1 2.09 / 2.1
Fuel 2 x logs mm 13-14 % moisture
Ancit per 2.1kg 2.3 % moisture 300 x 150
dia 300 x 150 dia 300 x 150 dia
Maximum hearth temp oC
56.1 56 55 to log store
Dimensions / Weight
Refer to Figure one on Page 8
A
mm
B
mm
C
mm
D
mm
E
mm
Weight
kg
Beaumont 704 522 155 541 395 128
Belgravia 704 522 155 541 395 120
Shoreditch 685 448 155 531 393 120
Shoreditch LS 803 448 155 648 393 132
Shoreditch XLS 903 448 155 748 393 139
Salisbury 653 450 155 505 440 123
Shipton 634 488 155 480 395 131
Alpine 686 460 140 523 386 125
Milan 920 525 195 740 472 127
Note:
Milan and Shoreditch LS and XLS can be installed with skirting
boards 50mm from rear of the stove to a maximum height of 200mm
Flue diameter 150mm
Flue Draught at Nominal output 12 Pascal (closed door)

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Multi-Fuel 8 Series
Parameters
Wood / Ancit
Beaumont
Belgravia
Shipton
Shoreditch
Salisbury
Apollo
Nominal heat output kW 8.3 / 8.5 10.2 / 8.1
Mean CO emission (at 13 % 02) 0.23 /0.19 0.70 / 0.18
Mean flue Gas temperature oC 360 / 331 328 / 319
Flue gas mass flow g/s 6.0 / 6.0 5.3 / 4.2
Total efficiency %76.7/75.1 78.7 /79.9
Refuelling mins 60 / 120 45 / 60
Test fuel wood /ancit kg 2.5 / 2.5 2.5 / 2.5
Fuel 3 x logs mm 13-14 % moisture
Ancit per 2.5kg 2.3 % moisture 360 x 150 dia 360 x 150 dia
Maximum hearth temp oC
70.3 n/a
Dimensions / Weight
Refer to Figure one on Page 8
A
mm
B
mm
C
mm
D
mm
E
mm
Weight
kg
Beaumont 704 642 155 538 395 148
Belgravia 704 626 155 538 389 148
Shipton 634 608 155 480 379 151
Salisbury 653 570 155 505 428 143
Shoreditch 685 568 155 531 378 155
Shoreditch LS 803 568 155 650 378 172
Shoreditch XLS 903 568 155 750 378 180
Apollo Fire cube size 600 w x 616 h x 384 d 124
Note: Flue diameter 150mm
Flue Draught at Nominal output 12 Pascal

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Figure 1
Fitters notes:

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Apollo 8 Dimensions
Apollo 4 Dimension

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2. Distance to Combustibles
4 Series
Rear
Side
Above
Beaumont
400
350
300
Belgravia 400 350 300
Shoreditch 400 350 300
Shoreditch LS 400 350 300
Shoreditch XLS 400 350 300
Salisbury 400 350 300
Alpine 150 100 300
Milan 45 125 300
Apollo N/A 100 600
5 Series
Rear
Side
Above
Shoreditch 380 320 450
Salisbury 380 320 450
6 Series
Rear
Side
Above
Beaumont 500 650 300
Belgravia 500 650 300
Shoreditch 500 650 300
Shoreditch LS 500 650 300
Shoreditch XLS 500 650 300
Salisbury 500 650 300
Shipton 500 650 300
Alpine 450 350 300
Milan 45 200 300
8 Series
Rear
Side
Above
Beaumont 650 600 400
Belgravia 650 600 400
Shipton 650 600 400
Salisbury 650 600 400
Shoreditch 650 600 400
Shoreditch LS 650 600 400
Shoreditch XLS 650 600 400
Apollo Side 100mm up to 100mm from front face 600

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3. Pre Installation
This appliance must be fitted in accordance with the current
Building Regulations and by an approved HETAS registered installer.
Note: This appliance is heavy and must be handled with care.
The appliance is supplied fully assembled for a top flue arrangement.
The lid, door and internal parts can all be removed to reduce the stove
weight during installation
The paint is soft and vulnerable to marking; refer to the maintenance
section.
Chesney’s stoves must be connected to a suitable chimney. Chesney’s
strongly recommend using a complete and compliant chimney lining
system.
Inside the stove you will find an Installation and user manual and a pair of
Chesney’s Gauntlets. The multi-fuel stoves also have an ash pan and tool.
Ventilation
Please refer to Document J section 2 (table 1) Outside Air Kits are
available please ask your stockist.
The installation of extract ventilation or other appliance that requires air for
combustion in the same area are not recommended and will effect this
appliance. Refer to page 12 Flue Requirements
Chesney’s recommend an appropriate spillage test be conducted with all
appliances post installation.
Air inlet grilles must be so positioned that they are not liable to blockage.

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Carbon Monoxide
It is now a requirement for an electronic carbon monoxide detector
conforming to BS EN 50291 to be fitted in the room where the appliance
has been installed. This should be maintained and tested in accordance
with the manufactures instructions.
Flue Requirements
This appliance must not be used in a shared flue system.
The optimal flue draft is 12 pascals at nominal output. Minimum flue draft
required is 10 pascals.
Minimum flue height 5 meters.
The 150mm diameter flue models may be increased to 170mm diameter.
The 130mm diameter flue should be increased to 150mm. A 130mm flue
may be used when the stove is fitted in the smoke control mode, i.e.
Smoke Tab removed.
If appliance is fitted in an area that has another flue (mechanical or
otherwise) a flue interference test must be completed and recorded.
Hearths
All Chesneys freestanding wood and multi fuel stoves can be fitted on a
12mm hearth providing there is sufficient load-bearing capacity.
The inset Apollo’s must be fitted on a full constructional hearth.
Chesneys recommend a minimum distance in front of the stove that allows
the door to be opened fully and not overhanging the hearth. This is a
Chesneys recommendations only please refer to Document J Section 2 dia
26 & 27.
Milan 4 Passive.
The Milan 4 Passive has all the dimensions and characteristics of the Milan
4. It has been developed and tested for “air tight” houses.
When the Milan Passive is installed in accordance with these instructions
and with its dedicated outside air kit, it provides not only primary and
secondary air for combustion it also provides a “curtain of fresh air” into the
stove when the door is opened for up to 3 minutes. This “curtain of fresh
air” prevents harmful C02 entering the room.

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4. Installation
In all cases the installation must comply with current Building
Regulations, Local Authority Byelaws.
It should be noted that the Building Regulations requirements may be met
by adopting the relevant recommendations given in British Standards BS
8303, BS EN 15287-1:2010 as an alternative means to achieve an
equivalent level of performance to that obtained following the guidance
given in Approved Document J.
Therefore this appliance and installation must comply with the following
regulations:-
British Standards BS 8303. BS EN 15287-1:2010
Building Regulation Approved Document J for England and Wales
Building Regulations Part F for Scotland
Building Regulations/1997 Technical Guidance Approved
Document J-Heat Producing Appliances for the Republic of Ireland
Registered Body: HETAS (GB only) INFO (Ireland)
This appliance must be fitted by an approved installer or inspected and
signed off by a Building Control Officer. For a list of authorised installers
www.hetas.co.uk/nearest_member and follow the links or phone [phone]
5626 and ask the HETAS team.

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5. Converting Top to Rear Exit
The Apollo stoves cannot be rear exit. All other stoves can be converted
and are pre-assembled for a top exit. A blanking plate is available please
contact your local stockists.
To Convert the Appliance to Rear Exit:
1) Remove lid.
2) Undo the two flue collar retaining bolts and lift collar off.
3) Remove the rear convector panel by undoing the four hexagonal
bolts and knock out the pre cut panel.
4) Undo blanking plate retaining bolts and remove from rear of stove.
5) Place flue collar onto rear of stove ensuring seal is intact and
seated correctly and secure with the two bolts.
6) Replace rear convector panel with the hexagonal bolts.
7) Place blanking plate from rear of stove into the top of the stove
ensuring seal is intact and seated correctly securing with 2 bolts.
8) Replace lid with the decorative blank.
To convert the Alpine to Rear Exit:
The fire cube will need to be removed from the Alpine cladding.
1) Remove door by opening and taking the weight whilst undoing
the hexagonal bolts that hold the hinges in place, the door is
cast iron and therefore heavy.
2) Look under the fire box and you will see 8 bolts. 4 are holding
the fire box to the cladding and 4 are levelling bolts (these can
be adjusted to line up the fire cube and door to the cladding).
Undo the 4 x retaining bolts.
3) Remove both baffles and undo the flue collar retaining bolts.
Push the flue collar up and twist, it will be held on by two lugs.
4) Remove the rear convector panel by undoing the four
hexagonal bolts.
5) Lift the fire cube out of the cladding from the back.
6) Remove the flue collar from the cladding by twisting.
7) Remove the rear exit blanking plate and place in the top of the
fire cube ensuring the seal is intact and seated correctly.
8) Fit the flue collar to the rear exit ensuring the seal is intact and
seated correctly.
9) Knock out pre cut panel in rear convector panel.
10) Refit fire cube, loosely secure fire cube to the cladding using
the levelling bolts to line up fire cube with cladding. When in
position tighten the four securing bolts.
11) Replace door and rear convector panel and place decorative
blank on top of stove cladding.

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6. Smoke Control
All Chesney’s stoves are DEFRA exempt appliances that can be used
in Smoke Control Zones.
The “Smoke Tab” is fitted on the underside of the fire cube on the left hand
side and must be removed with the retaining bolt and discarded.
The Milan and Shoreditch stoves have heat shields under the stove that will
have to be removed by undoing the four hexagonal bolts to reveal the
“Smoke Tab”. Always replace the heat shields.
Stove Operation in Smoke Control Zones
Make up fire as described page 28. Do not reduce the Air Flow Bar until the
kindling and logs are fully blackened, this may take 2-5 minutes (moisture
content and type of wood will dictate this) on lighting and on refuelling. You
must always refuel on a hot bed of ash. Do not over load the stove.
The quality of your fuel is of utmost importance.
Only burn HETAS approved wood logs and smokeless fuels (coals).

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The Clean Air Act 1993 and Smoke Control Areas
Under the Clean Air Act local authorities may declare the whole or part of
the district of the authority to be a smoke control area. It is an offence to
emit smoke from a chimney of a building, from a furnace or from any fixed
boiler if located in a designated smoke control area. It is also an offence to
acquire an "unauthorised fuel" for use within a smoke control area unless it
is used in an "exempt" appliance ("exempted" from the controls which
generally apply in the smoke control area).
The Secretary of State for Environment, Food and Rural Affairs has powers
under the Act to authorise smokeless fuels or exempt appliances for use in
smoke control areas in England. In Scotland and Wales this power rests
with Ministers in the devolved administrations for those countries. Separate
legislation, the Clean Air (Northern Ireland) Order 1981, applies in Northern
Ireland. Therefore it is a requirement that fuels burnt or obtained for use in
smoke control areas have been "authorised" in Regulations and that
appliances used to burn solid fuel in those areas (other than "authorised"
fuels) have been exempted by an Order made and signed by the Secretary
of State or Minister in the devolved administrations.
The Smoke Control Tab MUST BE REMOVED for use in a smoke control
area.
Chesney’s range of Wood and Multi-Fuel stoves have been recommended
as suitable for use in smoke control areas when burning HETAS approved
wood logs and smokeless fuel only.
Further information on the requirements of the Clean Air Act can be found
here: http://smokecontrol.defra.gov.uk/
Your local authority is responsible for implementing the Clean Air Act 1993
including designation and supervision of smoke control areas and you can
contact them for details of Clean Air Act requirements

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7. Apollo 4 and 8 Installation
The Apollo range of inset stoves have been designed to be installed in two
stages. The outer casing needs to be installed before the fire cube, and the
outer frame and door will need to be removed to install this appliance.
1) Remove all internal parts (baffles, side and rear bricks, solid
fuel grate and ash pan (8 series only).
2) Remove the frame which is secured with four hexagonal bolts
under the top edge circled below (figure 3).
3) To remove the door you must release the door retaining bar
before lifting off the hinges.
4) The flue collar retaining bolts are now visible; remove these
and the flue collar will drop down inside the fire cube.
5) Remove the fire cube retaining bolts (circled figure 2).
Figure 2
Figure 3
6) Remove the four transport bolts in the rear of the outer casing.
The fire cube can now be removed.
7) If in a Smoke Control Zone remove “Smoke Tab”
8) Instal the outer casing. There are eight available securing
points for the outer casing four in the base and four in the rear
a minimum of four points must be used.

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Chimney Connection
1) Drop the liner through the outer casing and fix the flue
adaptor, then fit the flue collar to the adaptor bending the
adaptor lugs to secure the collar to the adaptor.
2) On the 8 series only there is an additional directional flue
collar that bolts to the inside of the outer casing. This will need
to be done at this stage.
Note: If connecting to an existing chimney you will need to make an
opening in the front face of the chimney breast above the outer casing to
make a compliant appropriate connection to the outer casing flue collar and
the existing flue.
3) Slide the fire cube back into the outer casing and fix in place
with two fixing bolts as previously illustrated.
4) Secure the flue collar inside the fire cube, ensuring a good
seal is achieved.
5) Replace all internal parts starting with the second baffle.
Hearth
The Apollo range must be installed on a full constructional hearth in
accordance with Building Regulations, Document J section 2 dia 26 & 27,

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8. Door Seal Replacement and Door Handles
Always use gloves when handling ceramic rope.
Apollo and Milan
Remove door from the stove and remove rope seal clamps. Discard old
rope seal and replace with Chesney’s rope seal. Do not tighten rope seal
clamps until all bots are in and hand tight, then tighten all bolts.
Freestanding series stoves
Remove door and place face side down on a suitably protected table.
Remove old seal and clean the rope seal channel thoroughly with wire a
brush. Ensure the rope channel is clean and dust free.
Apply a continuous and even bead of glue in the channel. Place the new
ceramic rope onto the glue, being careful not to stretch or twist. Press the
rope firmly into the channel. Remove any excess glue.
Leave for 2-4 hours before refitting the door, allow 24 hours for the glue to
dry.
Door handles
The door handles and mechanism are designed to be adjustable so they
can be wound in or out to achieve a good seal between the door and the
stove body and to get more use from the rope seal. This configuration
means that the stove handle and mechanism are in two parts and are
secured using a grub screw. Throughout use the grub screw will require
tightening from time to time to ensure a firm connection. There is an allen
key supplied with the stove for this purpose. For appliances with the 90
degree handle configuration see notes on page 21.

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9. Commissioning
Check all internal parts are fitted correctly and there are no gaps between
the firebricks and baffles and the log retainer is secure:
Wood Burning Only 4 and 5 Series
Secondary baffle.
Firebricks: base, back, sides and baffle.
Metal flue protector strip on top of the back brick
Log retainer (not fitted on Milan 4 model)
Multi-Fuel 6 and 8 Series
Secondary baffle
Ash pan
Cast iron grate complete with riddling section.
Log retainer.
Firebricks: rear and sides.
Check all the levers are operating fully and freely. The riddling bar on the
right hand side of the stove should move the circular riddle grid. The riddle
lever is located on the front of the stove underneath the grid on the Apollo.
Check the Fuel Selector Lever (left hand side of stove) and under the fire
cube front left side on the Apollo 8 operating smoothly.