Christie FHQ552-T User manual

FHQ552-T and FHQ842-T LCD
Touch Panels
User Manual
020-000839-01

FHQ552-T and FHQ842-T LCD
Touch Panels
User Manual
020-000839-01

NOTICES
COPYRIGHT AND TRADEMARKS
Copyright © 2015 Christie Digital Systems USA, Inc. All rights reserved.
All brand names and product names are trademarks, registered trademarks or trade names of their respective holders.
GENERAL
Every effort has been made to ensure accuracy, however in some cases changes in the products or availability could occur which may not be
reflected in this document. Christie reserves the right to make changes to specifications at any time without notice. Performance specifications are
typical, but may vary depending on conditions beyond Christie's control such as maintenance of the product in proper working conditions.
Performance specifications are based on information available at the time of printing. Christie makes no warranty of any kind with regard to this
material, including, but not limited to, implied warranties of fitness for a particular purpose. Christie will not be liable for errors contained herein
or for incidental or consequential damages in connection with the performance or use of this material. Canadian manufacturing facility is ISO 9001
and 14001 certified.
WARRANTY
Products are warranted under Christie’s standard limited warranty, the complete details of which are available by contacting your Christie dealer
or Christie. In addition to the other limitations that may be specified in Christie’s standard limited warranty and, to the extent relevant or
applicable to your product, the warranty does not cover:
a) Problems or damage occurring during shipment, in either direction.
b) Projector lamps (See Christie’s separate lamp program policy).
c) Problems or damage caused by use of a projector lamp beyond the recommended lamp life, or use of a lamp other than a Christie lamp supplied by Christie
or an authorized distributor of Christie lamps.
d) Problems or damage caused by combination of a product with non-Christie equipment, such as distribution systems, cameras, DVD players, etc., or use of a
product with any non-Christie interface device.
e) Problems or damage caused by the use of any lamp, replacement part or component purchased or obtained from an unauthorized distributor of Christie
lamps, replacement parts or components including, without limitation, any distributor offering Christie lamps, replacement parts or components through the
internet (confirmation of authorized distributors may be obtained from Christie).
f) Problems or damage caused by misuse, improper power source, accident, fire, flood, lightning, earthquake or other natural disaster.
g) Problems or damage caused by improper installation/alignment, or by equipment modification, if by other than Christie service personnel or a Christie
authorized repair service provider.
h) Problems or damage caused by use of a product on a motion platform or other movable device where such product has not been designed, modified or
approved by Christie for such use.
i) Problems or damage caused by use of a projector in the presence of an oil-based fog machine or laser-based lighting that is unrelated to the projector.
j) For LCD projectors, the warranty period specified in the warranty applies only where the LCD projector is in “normal use” which means the LCD projector is
not used more than 8 hours a day, 5 days a week.
k) Except where the product is designed for outdoor use, problems or damage caused by use of the product outdoors unless such product is protected from
precipitation or other adverse weather or environmental conditions and the ambient temperature is within the recommended ambient temperature set forth in
the specifications for such product.
l) Image retention on LCD flat panels.
m) Defects caused by normal wear and tear or otherwise due to normal aging of a product.
The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not apply to any
product sold by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office in the country where
the end user is located or (ii) the required international warranty fee has been paid.
The warranty does not obligate Christie to provide any on site warranty service at the product site location.
PREVENTATIVE MAINTENANCE
Preventative maintenance is an important part of the continued and proper operation of your product. Please see the Maintenance section for
specific maintenance items as they relate to your product. Failure to perform maintenance as required, and in accordance with the maintenance
schedule specified by Christie, will void the warranty.
REGULATORY (if applicable)
The product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment. The
product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of the product in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at the user’s own expense.
CAN ICES-3 (A) / NMB-3 (A)
이
기기는
업무용
(A
급
)
으로
전자파적합등록을
한
기기이오니
판매자
또는
사용자는
이점을
주의하시기
바라며
,
가정
외의
지역에서
사용하는
것을
목적으로
합니다
.
Laite on liitettävä suojakoskettimilla varustettuun pistorasiaan
Apparatet må tilkoples jordet stikkontakt
Apparaten skall anslutas till jordat uttag
Apparatets stikprop skal tilsluttes en stikkontakt med jord, som giver forbindelse til stikproppens jord.

ENVIRONMENTAL
The product is designed and manufactured with high-quality materials and components that can be recycled and reused. This symbol
means that electrical and electronic equipment, at their end-of-life, should be disposed of separately from regular waste. Please dispose of the
product appropriately and according to local regulations. In the European Union, there are separate collection systems for used electrical and
electronic products. Please help us to conserve the environment we live in!

Addendum
Translated copies of this document are provided on the CD in the back of this document. The CD may also contain
additional product documentation. Read all instructions before using or servicing this product.
Le CD au dos de ce document contient des traductions de celui-ci dans différentes langues. Ce CD peut également contenir de
la documentation supplémentaire sur le produit. Lisez toutes les instructions avant d'utiliser ou d'entretenir ce
produit.
Übersetzte Versionen dieses Dokuments werden auf der CD auf dem Vorsatzblatt dieses Dokuments bereitgestellt.
Die CD kann auch zusätzliche Produktdokumentation enthalten. Bitte lesen Sie diese Anweisungen vor der
Verwendung dieses Produkts oder vor der Ausführung von Wartungsarbeiten am Produkt.
Le copie tradotte di questo documento sono fornite sul CD, sul retro di questo documento. Il CD potrebbe anche
contenere altra documentazione sul prodotto. Si prega di leggere tutte le istruzioni prima di utilizzare questo
prodotto o sottoporlo a manutenzione.
このドキュメントの翻訳版がこのドキュメントの裏面のCDで提供されています。CDには追加の製品
マニュアルも収められています。この製品を使用したり、機能させたりする前に、すべての指示を
お読みください。
Перевод данного документа представлен на компакт-диске на оборотной стороне документа.
Компакт-диск может также содержать дополнительную документацию по продукту. Перед
использованием или обслуживанием продукта ознакомьтесь со всеми инструкциями.
Las copias traducidas de este documento se proporcionan en el CD que se encuentra en la parte trasera. En el CD
también puede encontrar documentación adicional del producto. Lea todas las instrucciones antes de utilizar o
realizar el mantenimiento de este producto.

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Content
Before using the product ..................................................................................... 10
Package Handling ................................................................................................ 11
Unpacking..........................................................................................................................11
Handling and care ...............................................................................................................12
Cleaning ............................................................................................................................12
Introduction ......................................................................................................... 13
Key features and benefits.....................................................................................................13
Parts list ............................................................................................................................13
Controls and functions ......................................................................................... 14
Using the keypad ................................................................................................................15
Input / Output panel............................................................................................................15
Remote Control...................................................................................................................17
Installation ........................................................................................................... 18
Quick setup........................................................................................................................18
Ventilation Considerations....................................................................................................19
Mounting the Display...........................................................................................................19
Connections to the Display...................................................................................................19
Connecting a Control System or PC .......................................................................................20
Connecting the IR receiver kit...............................................................................................21
Connecting Source Components to the Display .......................................................................22
DisplayPort Source Connection..........................................................................................22
HDMI Source Connections.................................................................................................22
RGBHV (VGA) Source Connection.......................................................................................23
Turning on the Power ..........................................................................................................24
Avoiding Image Retention ....................................................................................................24
Changing the OSD Language ................................................................................................24
Enabling the Touch Screen...................................................................................................24
Connecting the Touch Screen Controller Host Computer to the Display...................................25
Touch Requirements............................................................................................................25
Operating System Compatibility............................................................................................26
Operation ............................................................................................................ 27

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Using the On-Screen Menus..................................................................................................27
Picture settings...................................................................................................................29
Input..............................................................................................................................29
Picture mode...................................................................................................................29
Brightness ......................................................................................................................29
Contrast .........................................................................................................................29
Black Level .....................................................................................................................30
Color..............................................................................................................................30
Sharpness.......................................................................................................................31
Color Temperature...........................................................................................................31
Adjust Settings (VGA Source) ...............................................................................................32
Auto Setup (VGA source)..................................................................................................32
Image Position (VGA source).............................................................................................32
Clock (VGA source)..........................................................................................................33
Phase (VGA source) .........................................................................................................33
Input Resolution (VGA source) ..........................................................................................33
Sound Settings ...................................................................................................................33
Audio Input.....................................................................................................................33
Volume...........................................................................................................................34
Balance ..........................................................................................................................34
OSD Settings......................................................................................................................34
Language........................................................................................................................34
OSD Turn off...................................................................................................................34
Setup Settings....................................................................................................................35
Power Save.....................................................................................................................35
Movie Mode.....................................................................................................................35
Interface Select...............................................................................................................35
Factory Reset..................................................................................................................35
Multi-Window......................................................................................................................36
Multi-Window Modes ........................................................................................................36
Window1 – Window4........................................................................................................36
Maintenance and Troubleshooting....................................................................... 38
Maintenance.......................................................................................................................38
Troubleshooting..................................................................................................................38
Serial Communications......................................................................................... 40
RS232 connection and port configuration ...............................................................................40

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Command and response format ............................................................................................40
Serial Command List............................................................................................................41
Specifications ....................................................................................................... 50
LCD Panel ..........................................................................................................................50
Signal compatibility / Connectivity.........................................................................................50
Mechanical .........................................................................................................................51
OSD functions.....................................................................................................................51
Electrical............................................................................................................................51
Touch panel........................................................................................................................51
Environmental ....................................................................................................................52
Supported Timings..............................................................................................................52

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Before using the product
Warning! Failure to comply with the following could result in death or serious injury.
•Christie products must be installed and serviced by Christie qualified technicians.
•A minimum of four people or adequately rated lifting equipment are required to safely lift, install,
or move the product.
•SHOCK HAZARD! Only use the AC power cord provided with the product or recommended by
Christie.
•SHOCK HAZARD! Disconnect the product from AC before servicing, cleaning, removing
components, or opening any enclosure.
•FIRE HAZARD! Do not use a power cord that appears damaged.
•SHOCK HAZARD! Do not attempt operation if the AC supply is not within the specified voltage and
power range, as specified on the license label.
•SHOCK HAZARD! The AC power cord must be inserted into an outlet with grounding.
•Always connect the ground first to reduce shock hazard.
•TRIP OR FIRE HAZARD! Position all cables where they cannot contact hot surfaces, be pulled, be
tripped over, or damaged by persons walking on or objects rolling over the cables.
Notice. Failure to comply with the following may result in property damage.
•Install the product at least 10 cm far from the wall. Otherwise it may affect internal temperature
to be increased and cause a fire.
•Do not install in locations where has vibration or in an unstable position. Product fall may occur
and it might cause a damage. This may cause a fire.
•Do not install in places which dirt, moisture, smoke, much water or rain water can reach.
•Avoid exposure to direct sunlight and do not place near hot objects such as a fire or heater heat.
This may cause a fire or shortening the product life.
•Do not place heavy objects on the product.
•Always provide proper ventilation for the product to prevent overheating.
•Do not place the screen on a hard surface.

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Package Handling
Warning!Failure to comply with the following could result in death or
serious injury.
•A minimum of four people or adequately rated lifting equipment are
required to safely lift, install, or move the product.
Notice. Failure to comply with the following may result in property
damage.
•Do not drop the panel or apply pressure to the sides of the bezel.
The small size of the bezel, which enables minimal image-to-image
gaps, means there is reduced protection of the LCD glass and
components. Dropping the panel or applying unnecessary force to
the sides of the bezel will result in permanent damage.
•Extreme care must be taken when pushing the mounted display into
its locked position. Always handle the display on the opposing
corners of the frame to avoid direct contact with the LCD glass.
Due to the delicate nature of the display, we strongly recommend that you use
the provided packing materials and secure the package onto a pallet during
shipment.
Unpacking
Warning! Failure to comply with the following could result in death or
serious injury.
•A minimum of four people or adequately rated lifting equipment are
required to safely lift, install, or move the product.
To protect the panel during transportation, each LCD panel is packed inside a
box carton and additional packing material has been placed within the carton.
1. Before unpacking, prepare a stable, level, and clean surface near a wall
outlet.
2. Set the box in an upright position and pull out the white carton locks.
3. Lift off the top cover carton.
4. Remove the ESD bag before removing the display from the bottom tray carton.
5. Remove the panel from the bottom tray carton.

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Handling and care
Caution! Failure to comply with the following could result in minor or moderate injury.
•Make sure the power connector and any other cables are unplugged before moving the product.
To avoid damaging your LCD panel, follow these guidelines when handling or moving the
panel:
•Always use the handles on the back of the LCD panel. Do not hold onto the
frame when transporting.
•Four people are required when moving or raising the LCD panel.
•Hold and support the LCD panel at each side and keep at an even height
above the ground.
•Do not twist or bend the panel.
•Use a cart to move the panel.
•To avoid damaging the screen, when the panel is sitting on a surface do not
tilt it more than 10°.
Cleaning
Notice. Failure to comply with the following may result in property damage.
•Do not clean the product directly with a wet cloth or wet spray water.
Unplug the power cord before cleaning the LCD panel. Do not use a liquid, spray cleaners, or any abrasive
cleaners to clean the LCD panel.
After disconnecting the power cable, wipe contaminated parts and each part of the product screen lightly with
a dry and soft cloth.
When washing by various cleaning agents, brighteners, abrasives, waxes, benzene, alcohol, solvent, surface
active agent, the surface of the product may be damaged.

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Introduction
This Owner’s Manual describes how to install, set up and operate the LCD Panels. Throughout this manual, the
LCD Panels are referred to collectively as the “display.”
The LCD Panel represent the cutting edge of direct-view LCD technology. They combine ultra-high resolution
and unparalleled image quality with configurable I/O in a large-format display.
Key features and benefits
The display offers these key features and benefits:
•Ultra-HD Native Resolution: 3840 x 2160 (16:9 Native Aspect Ratio)
•High Brightness: Up to around 400 nits
•Ultra-wide 178-degree Viewing Angle
•Display Port 1.2, HDMI1.4b Inputs with High-bandwidth Digital Content Protection (HDCP)
•Supported OPS(Open Pluggable Specification) slot: HDMI1.4b, DisplayPort 1.1, RS232
•Touch Capability:
oPrecise, highly responsive touch technology
oHigh touch sensitivity–no pressure required
oAny touch: finger, gloved hand or pointer
oOS compatibility : Windows 7 and 8/8.1 , Mac OSX, Linux
Parts list
Your display is shipped with the following items. If any items are missing or damaged, please contact your
dealer or Customer Service.
•LCD Panel
•User manual
•IR Remote Controller Unit and battery (2 AAA)
•RS232 Cable (Length 1800mm)
•USB Cable (Length 3000mm)
•External IR Receiver Kit
•Screw (M3x6) 2ea

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Controls and functions
The illustration below shows the key display components. The appearance of actual components may differ
from the image shown.
FHQ552-T
FHQ842-T
1 Main power input and switch
Connects or disconnects the display panel from the AC power source.
100 to 240 VAC, 50/60Hz
2 IR receiver / power status LED
①
②
③
①
②
③

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•On—Green or No color
•Standby—Red
•Power Save—Red-Green blinking or Red blinking
3 Keypad
Using the keypad
Use the keypad instead of the remote control unit to operate the on-screen display (OSD) controls.
Button Description
On/Standby Press once to toggle from standby mode to on mode.
Press it again to return to standby mode.
▲Source With no menus visible, to select a source press the ▲(SOURCE) button
repeatedly.
When a menu is visible, this button operates as an up arrow.
▼When a menu is visible, this button operates as a down arrow.
+ Increases the volume.
When a menu is visible, this button operates identically to the right-arrow
(or SEL) button on the display remote control unit.
- Decreases the volume.
When a menu is visible, this button operates identically to the left-arrow
button on the display remote control unit.
MMenu Displays the display (OSD), or exits the on-screen display (OSD) and
return to the previous menu.
Input / Output panel
FHQ552-T
①
②
③
④
⑤
⑥
⑦
⑧
⑨
⑩
⑪
⑪

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FHQ842-T
1 Audio Out (3.5 mm 3 pole)
To connect audio stereo output. 7 Touch In (USB B type) To connect touch control system.
2 Audio In (3. 5 mm 3 pole)
To connect audio input. 8 RS232C In (3. 5 mm 3 pole) To connect an RS232 input cable with a control
device.
3 VGA In (15-pin D-Sub)
To connect RGBHV (VGA) video input. 9 IR In (3. 5 mm 4 pole) To connect the external IR receiver kit.
4 DisplayPort In
To connect DisplayPort 1.1a video and audio
input.
10 OPS Slot (OPS Module is optional)
To connect an OPS (Open Pluggable Specification)
PC.
5 HDMI 1 ~ 4 In
To connect HDMI 1.4b video and audio input. 11 Internal Speaker (2 x 10W)
6 Service In (USB A type)
To connect with a USB device for software
update.
③
①
②
④
⑥
⑧
⑩
⑪
⑤
⑦
⑨
⑪

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Remote Control
When using the remote, follow these precautions:
•Make sure nothing is obstructing the infrared beam between the remote control and the IR receiver on
the display.
•If the effective range of the remote control decreases or stops working, replace the batteries.
•The remote control may fail to operate if the infrared remote sensor is exposed to bright sunlight or
fluorescent lighting.
•Make sure that the battery polarities are correct when installing the batteries.
•If the remote control will not be used for a long time, remove the batteries to avoid damage from
battery leakage.
•Do not expose batteries to excessive heat such as from sunshine or fire.
Label Description
1 Turns on or off the product
2 SOURCE Select a connected source device
3 ▲Move to the up menu
4 ▼Move to the down menu
5 SEL Confirm a menu selection
6 ◀or -Decreases the sound volume or Move to the left menu
7 ▶or +Increases the sound volume or Move to the right menu
8 MENU Opens the product on-screen menu system. When the menu system is already open,
pressing this button will select the previous submenu
9 INFO Provides source and resolution information
10 MUTE Turns off the sound
11 AUTO Auto adjustment of VGA source

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Installation
Christie products must be installed and serviced by Christie qualified technicians.
Proper installation of your display ensures a satisfying viewing experience. Whether you are installing a
display temporarily or permanently, take the following into account to ensure optimal performance.
In general, minimize or eliminate light sources directed at the screen. Contrast ratio in your images will be
noticeably reduced if light directly strikes the screen, such as light from a window or floodlight falling on the
image. Images may then appear washed out and less vibrant.
Keep the ambient temperature constant and below 35°C (95°F). Keep the display away from heating and/or
air conditioning vents.
Quick setup
Here is a quick overview of the display installation process. The sections following this one provide detailed
instructions.
1. Mount the display.
See Mounting the Display on page 19.
2. Connect other external equipment to the display.
See Connecting a Control System or PC on page 20.
3. Connect signal sources to the display.
See Connecting Source Components to the Display on page 22.
4. Apply power to the display.
See Turning on the Power on page 24.
5. Change the OSD language.
See Changing the OSD Language on page 24.
6. Calibrate the display for each input.
See Picture settings on page 29.

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Ventilation Considerations
If you are mounting the display in an enclosure, leave sufficient space between the display and surrounding
objects on all sides, as shown below. This allows heat to disperse, maintaining the proper operating
temperature.
Mounting the Display
Caution! Failure to comply with the following could result in minor or moderate injury.
•Use only the approved wall-mount kit designed for your display
•Christie products must be installed and serviced by Christie qualified technicians.
If the display is mounted on a wall, ensure that the wall-mount bracket is installed according to the
instructions included with it. The wall must be capable of supporting a redundant weight factor three times the
weight of the display, or be reinforced.
Connections to the Display
Connect the display to your video sources, external controller(s) and AC power.
When connecting your equipment:
•Turn off all equipment before making any connections.
•Use the correct signal cables for each source.

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•For best performance and to minimize cable clutter, use high-quality cables that are only as long as
necessary to connect two devices. For example do not use a 20-foot cable when a 6-foot cable will
suffice.
•Ensure that the cables are securely connected. Tighten any thumbscrews on connectors.
Connecting a Control System or PC
Use a straight-through RS232 cable with a 3.5 mm stereo connector to connect a PC or control / automation
system to the RS232 port on the display. For more information about using this connection, refer to Serial
Communications on page 40.
P1 P2
Stereo Tx 1 2 Rx DSUB9P
3.5 mm Rx 2 3 Tx (Female)
Gnd 3 5 Gnd
To Automation /
Control System
or
PC