Chubb MONITOR AFx User manual

MONITOR AFx™ V3.30
LCD Keypad
User's Guide

500-9030v3.3 (August 2001) © 2001 CSG Security Inc. / Sécurité CSG Inc. i
About This Guide.................................................................................................................................... ii
Notices....................................................................................................................................................iii
Welcome.......................................................................................................................................1
Introduction to Security Management.....................................................................................................2
The MONITOR AFx™ LCD Keypad.......................................................................................................8
Common Tasks ......................................................................................................................................9
Alarms, Arming and Disarming................................................................................................13
Alarm Monitoring Features ...................................................................................................................14
Audible Keypad Tones .........................................................................................................................14
Sirens...................................................................................................................................................15
Dealing with Alarms (what to do if the keypad is beeping) ...................................................................15
Silencing a False Alarm........................................................................................................................15
Using the Emergency Keys ..................................................................................................................16
Worklate: Extending the Scheduled Closing Time...............................................................................16
Suspending Schedules for an Area or Areas........................................................................................17
Arming/Disarming or Viewing the Present Arming-Level......................................................................17
Checking Status and Controlling Items..................................................................................19
Status and Control Features.................................................................................................................20
Using the Function Keys.......................................................................................................................20
Checking the System Status (monitored conditions for a panel) ....................................................20
Checking the Status of Sensors (Points) and Areas.............................................................................21
Bypassing a Faulty Sensor...................................................................................................................21
Checking Status or Controlling Readers or Doors................................................................................22
Checking the Status of a Condominium Unit (Condominium/Multi-Tenant Keypad)............................23
Checking the Status or Controlling an Elevator Reader .......................................................................23
Checking the Status of an Application Module (HSC / Smart)..............................................................23
Administration and Maintenance Tasks .................................................................................25
Changing Your Own PIN......................................................................................................................26
Adding a User to the System................................................................................................................26
Viewing or Changing Settings for a User..............................................................................................27
Deleting a User.....................................................................................................................................28
Setting the Date and Time....................................................................................................................29
Viewing the History...............................................................................................................................29
Printing the History Log........................................................................................................................30
Changing the Printed History Language...............................................................................................30
Testing Monitored Sensors (Performing a Walk Test).........................................................................31
Testing Panic Buttons (Performing a Holdup Test)...............................................................................32
Testing Sirens (System Test) ...............................................................................................................32
Reference Topics .....................................................................................................................33
System Information (Areas, Authorities, etc.).......................................................................................34
Residential Fire Safety / Evacuation Plan.............................................................................................42
Arming Station Reference.....................................................................................................................44
Wireless Keypad Reference.................................................................................................................46
Error Messages and Trouble Indications..............................................................................................47
Index ...........................................................................................................................................48
Contents

ii MONITOR AFx™ v3.3 LCD Keypad User's Guide 500-9030v3.3
About This Guide
This guide provides details on performing
various tasks in a MONITOR AFx™ system
using an LCD keypad.
Firmware Revisions: This manual can be used with
panel firmware V2.x and V3.x, but be aware that:
+ Support for controlled elevators and floors
pertains to panels with V3 firmware and newer.
+ Support for 9-digit card ID/No. and card version
numbers pertains to panel firmware ≥V3.20, and
door and elevator (lift) controller firmware ≥V1.5.
To locate a desired topic, refer to the table of
contents (near the front of this guide), or the
Index (near the back of this guide).
Tip: The bottom of each odd-numbered page also
gives an indication as to your general position within
this guide.
Also See (Related Documents)
For details on using the MONITOR AFx™
Director software, refer to the on-line help or
User's Guide provided with the software.
For details on installing components, refer to
the installation sheet provided with each
specific device.
For details on setting up a new system, and
performing other technical tasks, refer to your
system commissioning reference manual.
Year-2000 Compliance
The MONITOR AFx™ system is fully year-
2000 compliant, allowing calendar dates, leap-
years, and weekdays to be handled properly
for the year 2000, and beyond.
Copyrights and Trademarks
™ MONITOR AFx is a trademark of CSG
Security Inc./Sécurité CSG Inc.
™ Pentium is a trademark of Intel Corporation
™ ® Microsoft, Windows, Windows95, and
Windows98, are trademarks or registered
trademarks of the Microsoft Corporation.
© Copyright 2001
CSG Security Inc./Sécurité CSG Inc.
All rights reserved.
Disclaimer
In the interests of ongoing improvement in
quality and design, we reserve the right to
change product specifications without prior
notification. All software, firmware, drawings,
diagrams, specifications, catalogues,
literature, manuals and other materials relating
to the design, use, and service of related
products shall constitute the proprietary
information of the manufacturer.

500-9030v3.3 (August 2001) © 2001 CSG Security Inc. / Sécurité CSG Inc. iii
Industry Canada Notice of Limitations
Notice: The Industry Canada Label identifies
certified equipment. This certification means
that the equipment meets telecommunications
network protective, operational and safety
requirements as prescribed in the appropriate
Terminal Equipment Technical Requirements
documents(s). The Department does not
guarantee the equipment will operate to the
user's satisfaction.
Before installing this equipment, users should
ensure that it is permissible to be connected to
the facilities of the local telecommunications
company. The equipment must also be
installed using an acceptable method of
connection. The customer should be aware
that compliance with the above conditions may
not prevent degradation of service in some
situations.
Repairs to certified equipment should be
coordinated by a representative designated by
the supplier. Any repairs or alterations made
by the user to this equipment, or equipment
malfunctions, may give the
telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection
that the electrical ground connections of the
power utility, telephone lines and internal
metallic water pipe system, if present, are
connected together. The precaution may be
particularly important in rural areas.
Caution: Users should not attempt to make
such connections themselves, but should
contact the appropriate electric inspection
authority, or electrician, as appropriate.
Ringer Equivalence Number (REN): The REN
assigned to each terminal device provides an
indication of the maximum number of terminals
allowed to be connected to a telephone
interface. The termination on an interface may
consist of any combination of devices subject
only to the requirement that the sum of the
Ringer Equivalence Numbers of all the devices
does not exceed 5.
The REN for the MONITOR AFx is: 0.1

iv MONITOR AFx™ v3.3 LCD Keypad User's Guide 500-9030v3.3
FCC Class A Digital Device Notice
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.
This equipment has been tested and found to
comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference when the equipment is operated
in a commercial environment. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and used
in accordance with the instruction manual,
may cause harmful interference to radio
communications. Operation of this equipment
in a residential area is likely to cause harmful
interference in which case the user will be
required to correct the interference at his own
expense.
Warning: Changes or Modifications not expressly
approved by Guardall could void the user's authority
to operate the equipment.
Customer Instructions pertaining to
FCC Regulations
This equipment complies with Part 68 of the
FCC rules. On the casing of this equipment is
a label that contains, among other information,
the FCC registration number and ringer
equivalence number (REN) for this equipment.
If requested, this information must be provided
to the telephone company.
This equipment is designed to be connected to
the telephone network or premises wiring
using a hard wired connection that does NOT
rely on a modular jack. If a modular jack is
installed, it is the responsibility of the installing
company to ensure that the jack and/or plug
comply with FCC Part 68 requirements.
Applicable Jack USOC: RJ-11 (Dependent
on type of equipment, i.e. Standard modem,
Digital TE, Tie-Trunk)
The REN is used to determine the quantity of
devices which may be connected to the
telephone line. Excessive REN's on the
telephone line may result in the devices not
ringing in response to an incoming call. In
most, but not all areas, the sum of REN's
should not exceed five (5.0). To be certain of
the number of devices that may be connected
to a line, as determined by the total REN's,
contact the local telephone company.

500-9030v3.3 (August 2001) © 2001 CSG Security Inc. / Sécurité CSG Inc. v
If the terminal equipment (MONITOR AFx)
causes harm to the telephone network, the
telephone company will notify you in advance
that temporary dis-continuance of service may
be required. But if advance notice isn't
practical, the telephone company will notify the
customer as soon as possible. Also, you will
be advised of your right to file a compliant with
the FCC if you believe it is necessary.
The Telephone Company may make changes
in its facilities, equipment, operations or
procedures that could affect the operation of
the equipment. If this happens the telephone
company will provide advance notice in order
for you to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this equipment
(MONITOR AFx™), please contact the
installing company for repair or warranty
information.
If the equipment is causing harm to the
telephone network, the telephone company
may request that you disconnect the
equipment until the problem is resolved.
There are no user serviceable parts which
may be repaired by the customer. All repairs
must be performed by an authorized dealer
representative.
This equipment cannot be used on public coin
phone service provided by the telephone
company. Connection to party line service is
subject to state tariffs. (Contact the state
public utility commission, public service
commission or corporation commission for
information.)
UL Listed Systems
For UL-listed systems, weekly testing of the
bell/siren is required.
For details, refer to "Testing Sirens (System
Test)" (in the Admin. section).
As well, users should be cautioned against
giving out their entry codes (ID and PIN).
Where someone requires casual access to the
system (cleaner, baby-sitter, etc.), a new user
record should be set up with appropriate
authorities.
To set up a new user, refer to "Adding a New
User".
The following features have not been tested for UL
certification. Features pertaining to:
+ A wireless (handheld) keypad;
+ Communications with the MONITOR AFx Director
software;
+ Alarm monitoring via IP (SIP reporting);
+ High-security communications (HSC).
As of this writing, UL and ULC testing is pending on
elevator controllers, condominium LED keypads and
related features.

vi MONITOR AFx™ v3.3 LCD Keypad User's Guide 500-9030v3.3


500-9030v3.3 Welcome Alarm Status Admin Reference 1
Welcome

2 MONITOR AFx™ v3.3 LCD Keypad User's Guide 500-9030v3.3
General Concepts
Seamlessly Integrated Security
MONITOR AFx™ systems provide a seamless
integration between managing system security
and controlling personnel access at the facility.
This provides assurance that unauthorized
access will be detected for immediate
attention, while allowing authorized persons to
enter at their designated doors and times
without triggering an alarm.
Feature-Rich Security
The monitoring of doors, windows, and areas
within the facility can be uniquely customized
to meet even the most stringent requirements
for a wide array of applications and situations.
The interweaving of characteristics for 'areas'
and individual devices, in conjunction with
authority assignments for groups of persons
provides a feature-rich environment for
monitoring activity, maintaining security, and
managing personnel.
Access Control (Who can go Where and When)
In its simplest sense, access control is the
management of WHO can go WHERE and
WHEN. With the addition of door-control
modules, user-access can be controlled
throughout a facility as desired.
Persons authorized to enter the facility are
(typically) given an access card or token,
which will allow access only to specific doors
at applicable times as per the person's
assigned authority profile. Each reader may
require entry of a PIN, and/or the presence of
an assigned escort (escort mode) or any
second valid user (dual custody) before the
door will unlock.
Doors can also be set to unlock and re-lock or
change operating characteristics automatically
at desired times. Area characteristics can also
be automated based on a desired schedule,
and area(s) can be set to disarm automatically
whenever specific persons are granted entry.
Activity Monitoring and Signalling
Activity that occurs at each site can be viewed
through the MONITOR AFx Director software,
and can also be transmitted to a Central
Monitoring Station.
How sensors are monitored--and events signalled, is
based on the settings for the specific device and its
associated "area", in conjunction with the arming
level that is presently in effect for each specific area.
Panels with non-shared dial-up connections (or IP if
≥v3.3) can be set to automatically dial-in and
transfer alarms, or blocks of activity messages to a
Director PC. Alarms and events are also transmitted
when a connection is made with the specific
panel(s)—either manually, or at scheduled times.
Centrally Monitored Systems
Centrally-monitored systems are connected to
a 24-hour ULC listed Monitoring Station
through telephone lines (HSC or dial-up), or
through an IP connection (SIP Reporting).
When the control panel detects an intrusion,
fire, panic or other alarm, it automatically
signals the monitoring facility. Emergency
response operators will notify the appropriate
local authorities in the area. Where by-laws
require, alarms will be verified first.
A local alarm on your premises may not be
enough to scare away some intruders, so most
agree that a monitored system is a required
deterrent. As well, only a centrally monitored
system can provide this extra measure of
protection in the event of fire and other
emergencies.
Messages are transmitted to a monitoring station via
the 'Bell 103' (300 baud) modem support built into
each main panel, and/or an IP connection (SIP
Reporting), or high-security communications (HSC).
HSC is supported via Mark7 / DVACS service in
Canada. SIP Reporting is supported beginning with
v3.30 Director software and panel firmware.
UL Listed Systems:Features pertaining to the
MONITOR AFx Director software, and alarm
monitoring via IP (SIP reporting), or via high-security
communications (HSC) have not been tested for UL
certification.
Introduction to Security Management

500-9030v3.3 Welcome Alarm Status Admin Reference 3
Guard Tours
Through the MONITOR AFx™ Director
software, the routes taken by Guards can be
initially set up, and then monitored for a
specific user (guard) at any time. Each 'tour'
will consist of chosen access-controlled doors,
plus additional guard tour stations (check-
points) that my be key-switches, or other types
of input points—along with the acceptable time
for the guard to arrive at each location.
Reporting
No security management system would be
complete without the ability to generate
reports. The MONITOR AFx Director software
provides an extensive list of customizable
reporting features, including various Time and
Attendance reports, Guard-Tour reports,
activity reporting (including Who went Where
and When), plus printouts of the users and
configured settings for a specific account.
These reports can be viewed and/or printed,
and many can be saved as a text file, or
archived in a viewable format.
Paging
The paging feature of the MONITOR AFx
system allows the triggering of certain outputs
(up to 12 separate outputs per panel) to
automatically send a message to a numeric
pager, letting the wearer know that a certain
event has occurred (e.g., forced entry, SNAPP
failure, fire, etc.). The specific events to be
notified though the pager can be customized
as desired through the programmable outputs
configuration.
Device Control
Items can be controlled both by an authorized
user at an alarm keypad, and by an operator
using the MONITOR AFx Director software.
Some examples include bypassing sensors,
arming and disarming areas, and unlocking or
re-locking doors, or changing the operating
characteristics for doors (by 'area', or for
individual doors). Actions can also be
scheduled to occur automatically at desired
times, or when a specific event occurs (such
as when an area is disarmed, or when a fire
alarm occurs, etc.).
Special-Use Features
A number of features are provided for special
applications, including:
• Condominium Support: Depending on
software licensing, up to 60 condominium
keypads with LED display are supported per
system panel, with 8 users supported per
condominium unit.
• Multiple-Tenant Support: User authorities can
be limited to working with a specific range of
users and user authorities. This allows a multi-
tenant facility (such as a row of shops) to be
managed through a single system.
• High-Security Areas and Vault Auto-Arming:
Areas can be 'interlocked' so only one of them
can be disarmed at a time. Vault/safe areas
can be auto-armed when an attendant closes
the door.
• Door Interlock: Doors can be set to disallow
user access until up to 3 other specific doors
have been closed (and re-locked) for a specific
period of time. This allows limiting the number
of persons who can enter in close proximity,
and/or the speed at which persons can enter a
specific area.
• Master Override: A security officer can be
given the authority to enter doors that would
normally deny access (cards locked out, wrong
time, etc.).
Exceptions: Master override does not affect 'dual
custody', card/PIN mode, or door 'interlock' issues.
• Panic Token: Wireless (RF) panic tokens allow
for locally or centrally-monitored personal
protection.
• Wandering Patient Control: Patients can be
equipped with 'smart' wristbands, allowing their
presence to be detected as they approach
exterior doors, or other locations that may be of
concern. An alarm can be triggered, and the
door can optionally lock as the patient
approaches. Specific staff members can be
given the authority to cancel the alarm by
presenting their token at the specific door.
• Special Types of Input-Points: In addition to
allowing input-point monitoring to be fully
customized as desired, custom input-point
types can be set up to allow monitoring garage
door sensors, vault/safe inputs, arm/disarm
keyswitches, Guard-Tour station inputs, and
work-late buttons.

4 MONITOR AFx™ v3.3 LCD Keypad User's Guide 500-9030v3.3
System Software and Licensing
The MONITOR AFx™ Director Software
The MONITOR AFx Director software provides
a familiar Windows interface supporting these
easy-to use features:
• An authorized technician (service user) can
configure all aspects of the system;
• Authorized admin. persons have the ability to
easily manage personnel, monitor activity, and
perform typical maintenance tasks.
• Customizable access to specific status and
control features provides up-to-the-minute
status and manual-control ability on an area-
by-area basis, or for individual doors or
sensors (input points).
• The software can be run on a single-PC, or
across multiple PCs in a client-server
arrangement.
MONITOR AFx Director is compatible with
MONITOR AFx alarm systems—which in turn
support many types of system modules and
related hardware.
The MONITOR AFx Director software (and the
on-line help) run under Windows9x/Me and
Windows 2000/NT.
Software versus Panel Firmware Revisions:
Monitor AFx Director software ≥V3.20 is compatible
with panel firmware v2.0 and higher. Software
V3.0x and older is compatible only with firmware of
the same basic revision level as the software.
Customizable Desktop
The MONITOR AFx™ Director interface can
be set as desired by each individual operator.
This includes whether they prefer the MyTools
bar, or the Tree window, plus the sizing of the
desktop sections, and other settings. (The
MyTools bar can also be totally customized as
to the items it contains, what each item is
called, and the order (sequence) of the items.)
As well, the desktop will show only the features
and items that are available to each specific
operator (as per their assigned permissions).
System Components and Software

500-9030v3.3 Welcome Alarm Status Admin Reference 5
Dual-Language Framework
The MONITOR AFx system provides a
framework for dual-language support, allowing
for dual-language installations, as new
language-versions of the software and panels
become available.
Once installed in the desired languages
(subject to availability), operators and users
can be set as to their preferred language—
allowing all operator screens, on-line help,
and/or LCD-keypad screens to appear in the
appropriate language for the person who is
presently logged in.
Single-language localized versions of the software
may also become available to allow for languages
that cannot be supported concurrently with other
character-sets.
Software Licensing and Activation Key
System capacities and types of expansion /
application modules supported depends on the
software version and licensing, which is
managed through the 'activation key' on the
parallel port of the server (or only) PC.
Software Demonstration Mode: If the activation key
is not installed on the PC's parallel port (server PC if
client-server), these features will be disabled:
+ Panel-to-PC communications (plus all related
features);
+ Client-server operation.
For details on using the Monitor AFx Director
software, refer to the on-line help or User's Guide for
the software.
Some of the capacities that follow also require
additional panel memory to be installed.
System upgrades may involve a combination
of upgrading software, hardware, and/or
licensing (refer to the instructions provide with
the upgrade kit).
Software Versions and Basic Capacities
Enterprise Version:
• Multiple accounts, with multiple panels;
(additional panels allow for additional areas /
sensors, doors, outputs, etc.)
• Full client/server support;
• Support for up to 60 condominium units;
• 32 access-controlled doors per panel
(with 1 or 2 readers per door);
• Up to 32 access-controlled elevator cabs per
panel (shared with the door capacity--max. 32 total);
• 124 unique floors (in a single building or multiple
buildings);
• Up to 1000 authority profiles for users;
• Up to 64000 users / cardholders.
Prime Version:
• One Account, with one system panel;
• Single PC (no client/server support);
• No condominium or elevator support;
• 16 Door capacity (1 or 2 readers per door);
• 100 authority profiles for users;
• 1000 users / cardholders.
The lists above show only the items that are different
between the two system versions. For a full list of the
items supported, refer to either the system commis-
sioning reference guide, or the user's guide or on-line
help for the MONITOR AFx Director software.
Systems set for capacities higher than as shown under
"Prime" (above) can be configured only through the
MONITOR AFx Director software.

6 MONITOR AFx™ v3.3 LCD Keypad User's Guide 500-9030v3.3
Overview of Tasks
(What can be Done from Where)
Adjusting the 'Closing' Time (Work-
late) for an Active Schedule
The 'closing' time for a schedule can be
adjusted:
• By an authorized operator using the MONITOR
AFx Director software.
• By an authorized user/entrant at a system LCD
keypad;
• By an authorized user/entrant at an 'arming
station' enhanced reader;
• By pressing a 'worklate' button (inside the
controlled-access facility);
Work-late buttons are set up as custom input-point
types.
Arming / Disarming Areas
The arming and disarming of a system and/or
individual areas can be:
• Linked to an Event--such as when an exit door
closes (Area settings), or when an authorized
person is granted access (Authority settings);
• Set to occur automatically at specific times
(Schedules and Area settings);
• Performed through the MONITOR AFx Director
software—by an authorized operator;
• Performed by an authorized user/entrant at an
'arming station' enhanced reader;
• Performed locally through a system LCD
keypad by an authorized user (similarly, a
condominium unit can be armed and disarmed
through a 'Condo' LED keypad).
• Performed using a custom "arm/disarm
keyswitch" input-point.
Cardholder Administration
The administration of users/cardholders can be
done:
• Through this MONITOR AFx Director Software
(via modems or direct-connect);
• Locally through a system keypad (with 2-line
LCD display).
System Configuration
System/panel configuration can be done:
• By an authorized operator (with "Configuration"
permissions) through this MONITOR AFx
Director Software;
• Locally through an alarm system's keypad
module (by an authorized technician).
System configuration through the MONITOR AFx
Director software is supported through a direct-
cable-connection or a dial-up (modem) connection to
associated panel(s). All system configuration
requires knowledge of the 'Service PIN'.
Local user admin. (via keypad) is supported in all
systems, while local system configuration is
supported only in single panel systems set to
"Memory Model" 1, 2, 3, or 4. Exception: Keypad
programming is supported in all systems for any
'application' modules that require this due to custom
settings stored only at the module itself (HSC, RF,
and "Smart" modules).

500-9030v3.3 Welcome Alarm Status Admin Reference 7
Avoiding False Alarms
No matter how full-featured, and reliable a
security system is, a number of steps must be
taken to absolutely minimize the likelihood of
false alarms occurring. These include:
1) Ensuring the system's configuration
accurately reflects the requirements at the
site (regarding the working times and
movement of personnel during a typical
workweek, etc.).
2) Knowing how the police and fire departments
handle false alarms, and ensuring
appropriate procedures have been set up
with the monitoring station. For example,
identifying the types of alarms where an off-
site security or maintenance person is to be
called either first, or instead of the police.
3) Ensuring all authorized persons know "where
they can go and when", and have received
appropriate training on the system. For
example, how to disarm the area, adjust the
'work late' time, and perform other basic
tasks through an LCD keypad.
Tip: To greatly minimize false alarms pertaining to
personnel entering an armed area, the system will:
•Allow persons to enter only if they have the authority
to disarm the applicable area, or:
•Disarm the area automatically when the person is
granted entry (optional / if set for this).

8 MONITOR AFx™ v3.3 LCD Keypad User's Guide 500-9030v3.3
123
456
789
0
▲
▲
▲
X


✴
'
-
#
ABC DEF
GHI JKL MNO
PRS TUV WXY
Z
_
Q
The MONITOR AFx LCD keypad provides an
integrated 2-line display and multi-function
backlit keypad. (The keypad is hidden behind
a hinged access cover.)
What You can do with the
LCD Keypad
MONITOR AFx™ LCD keypads provide a
convenient local interface that allows:
• Arming and disarming the system;
• Checking status of items;
• Controlling / commanding items;
• Performing administrative tasks;
• Performing the initial system set-up.
Note: Initial set up is performed by an authorized
technician as described in the "MONITOR AFx
Commissioning Reference Guide".
Keypad Display and Buttons
The display is your
'window' into the
MONITOR AFx
system.
When you enter your user ID and/or PIN, you
will be given access to all menus and features
as assigned through your user authorities.
Buttons under the Display
The buttons directly under the display allow
selecting associated items on the display (i.e.,
the item indicated above each button).
Like the rest of the keypad, these buttons are backlit
for use in poor lighting conditions.
The Numeric Keypad
The main keypad (in the bottom-left portion of
the unit) provides a convenient way to enter
numbers, and letters as well (when applicable).
This keypad is fully backlit for use in poor lighting
conditions.
The Key
This is the "escape" key, which allows you to
return to a previous screen, or exit from a
menu altogether (i.e., log out).
The

and

Keys
These keys allow selecting different items and
topics. When available, the
  
symbol will appear on-screen.
Emergency Keys and Programmed
Function Keys
Pressing a number and the ƒkey at the same
time will perform the action as programmed for
that key-sequence. The emergency keys on
the right-hand side of the keypad each transmit
a specific emergency message ( to the central
monitoring station).
For more information on the emergency keys, refer
to "Using the Emergency Keys" in the "Alarms…"
chapter.
For details on the programmable function keys, refer
to "Using the Function Keys" in the "Status &
Control" chapter.
The MONITOR AFx™ LCD Keypad
Welcome
Enter ID: _ __

500-9030v3.3 Welcome Alarm Status Admin Reference 9
If the door is unlocked, access is not controlled
(simply open the door to enter the area).
Conversely, if the door is locked, and all cards are
presently 'locked out', users will be unable to enter.
To enter at a controlled door and disarm the area, an
entry delay must be in effect. As well, only the users
with authority to both enter the door at this time AND
disarm the area will be granted entry.
The 'ID + PIN' or 'PIN Only' login requirement is
determined by the "Memory Model" as set by the
service technician (via S002:0).
Dual Custody (and Escort mode) is supported at
individual readers as well.
Using an Arming Station: Additional features
and entry options are provided through an
arming station. These units are essentially a
proximity reader with keypad, plus additional
status indicators and features. For details on
using an arming station, please refer to
"Arming Station Reference" near the back of
this guide.
To Enter using a Door-Opener Button: Use
your access card and/or PIN to unlock the door
(and activate the button). Then, simply press
and release the door-opener button. Once
inside the area, 'log' in at an LCD keypad, and
disarm the area if required (i.e., if NOT set for
"Auto-Disarm on Valid Token").
To Exit Using an RTE Button: Simply press
and briefly hold the request-to-exit (RTE)
button.
If you Hold the Door Open: If the door is
held open for 'too long', a 'Door Held Open'
message will be logged.
A person holding a door open, or indicating that they
are being forced to enter may also trigger an alarm
(depending on the monitoring settings for the specific
door).
Common Tasks
Entering at an Access-Controlled Door
Reader/Door Mode
Area
Setting Locked &
Card Only Locked & Card+PIN Locked & Card or UID/PIN Locked & UID/PIN Only
Disarmed (Off) Present card,
open the door Present card, enter PIN open the door Present card or enter user no., enter PIN
open the door
Enter UID+PIN (or PIN
only), open the door
Armed & 'Auto
Disarm on Valid
Token'
Present card,
open the door Present card, enter PIN open the door Present card or enter user no., enter PIN
open the door
Enter UID+PIN (or PIN
only), open the door
Armed & 'PIN-
Only' or 'ID+PIN' Present card, open the
door. Then log into
panel and disarm it.
Present card, enter PIN
open door. Then log
into the panel & disarm
it.
Present card or enter
user no., enter PIN
open door. Then log
into the panel & disarm
it.
Enter UID+PIN (or PIN
only), open the door.
Then log into panel and
disarm it.
Armed &
Dual Custody Present card, open the
door. Then login with
two user PINs (or
ID+PIN), & disarm
area.
Present card, enter PIN
open door. Then login
with two user PINs (or
ID+PIN), & disarm
area.
Present card or enter
user no., enter PIN
open door. Then login
with two user PINs (or
ID+PIN), & disarm
area.
Enter UID+PIN (or PIN
only), open the door.
Then login with two
user PINs (or ID+PIN),
& disarm area.

10 MONITOR AFx™ v3.3 LCD Keypad User's Guide 500-9030v3.3
If You Are Being Forced to Enter
A duress (panic) alarm is triggered when you
enter your PIN with the last two digits
reversed. (This can be done at reader
keypads, system LCD keypads, and
condominium LED keypads.)
Normal PIN Example: 1 2 3 4
If being forced to Enter: 1 2 4 3
This feature will be available unless it was disabled
by your service technician when the system was
initially set up.
Logging Into the Keypad
(User ID and/or PIN)
"Logging In" provides you with access to the
features of the LCD keypad. To log in:
Open the keypad
cover, and key in
your user ID number
and/or PIN number
as indicated on the
display
When finished viewing or entering items, you can
use the  key to exit (press multiple times as
needed--until the "login" screen appears). Tip: You
will also be logged out automatically if you do not
press any keys for approximately one (1) minute.
Overview of Screens (Topics)
When logged in, you will see only the topics
that you have the authority to use. Some or all
of the following topics will be available:
Selecting a Topic: Press the "

" key until your
desired topic appears on-screen. Then press the
key directly under your topic to select it.
Off // Stay // On:
The first screen that
you'll see allows you
to arm or disarm the area(s) as desired, or to
access other topics.
Only two of arm/disarm selections will appear
at a time—depending on the present arming-
state of the area(s).
Status / View Status: This allows checking
the status of various items in the system, or
commanding items into different states.
Additional status screens (Comms, Modem, and
Licns) are accessible by a service technician (i.e.,
service login). These pertain to service issues which
are not pertinent to this guide.
Bypass: This allows bypassing faulty
sensor(s) so the system ignores them, and/or
to allow arming the system.
History / View History: This allows viewing a
record of the tasks that users have performed
(disarm areas, bypass sensors, etc.)
PIN: This allows the person who is logged in
to change their password.
Users: This allows adding or deleting 'users'
from the system, or viewing or editing settings
for specific users.
A "User" is a person who has the authority to login to
system keypads, and/or to gain entry at access-
controlled doors.
Test: This allows testing different aspects of
the system.
Config: This allows a service user (person
with the service login ID and PIN) to set up a
new system, add devices to an existing
system, and/or view or change operational
settings for various items in the system.
Welcome
Enter ID: _ __
Your Name
Enter PIN: ____
Push   
↓Stay ↓On

500-9030v3.3 Welcome Alarm Status Admin Reference 11
Time: This allows changing the time and/or
date for a system panel.
Verify: This allows a person to prove they are
present. This lets a monitoring facility know
that you are present after accidentally tripping
a sensor, and/or silencing a false alarm.
Schdule: This allows extending the scheduled
closing time for an area (the "work-late"
feature), or suspending a schedule altogether.
Keypad Entry Basics
Use the buttons directly under the display to
select items indicated on-screen.
The

and

buttons allow you to view
additional topics--when available.
("

"and/or "

" will appear on the display to
indicate these keys can be used).
Use the

key when finished with your present
menu / topic.
Entering Letters (e.g., for a user's name)
The numeric keypad allows entering numbers--
and letters as well--for items that support this.
When required, press the specific key multiple
times until the desired letter appears:
Pressing "2" multiple times yields: 2 A B C.
Pressing "3" multiple times yields: 3 D E F
...etc. (look for the letters on each key).
Tip: The "_" on the 0 key (zero) represents a space.

12 MONITOR AFx™ v3.3 LCD Keypad User's Guide 500-9030v3.3
