CIS CIS-80MKV User manual

CIS-80MKV ROUTER
PRODUCT MANUAL

CIS-80MKV ROUTER
PRODUCT MANUAL
Table of Contents
1. Welcome to Custom Integration Solutions™4
2. Package Contents 4
3. Overview 4
• Power 4
• PoE Output 4
• Ports 5
• LED Indicators 5
• Buttons 5
• Input Power Requirements 5
4. Accessing the Web Interface 6
• The Status Page 6
• Is the Gateway in Bridge Mode? 7
• Why does the Gateway Need to be in Bridge Mode? 7
• The PlatinumDN Service 7
• The Support Address 7
• Set the System Identity 8
• The Undo and Redo Buttons 8
• Show / Hide Passwords 8
• Changing the Default Password 9
• Rebooting the Device 9
• Setting the Clock 9
5. IP Addressing 10
• The DHCP Client Tab 10
• Renewing the DHCP lease 10
• The DHCP Server 11
• View the DHCP Leases 11
• Considerations for Setting a Static DHCP Reservation 11
• Creating a Static DHCP Reservation 12

CIS-80MKV ROUTER
PRODUCT MANUAL
Table of Contents (continued)
5. IP Addressing
• Changing the DNS Servers 14
• About the Firewall 14
• Port Forwarding 15
6. View and Set Interface 16
• Power Cycling an Interface 16
• Loop Protect 17
7. Managing Access Points with the Wireless Manager 18
• Enabling Wi-Fi Manager on the Access Point 18
• Viewing the Connected Access Points 19
• Viewing Connected Devices 19
• Changing the SSID of Managed Access Points 20
• Changing the Wi-Fi Password of Managed Access Points 21
8. PoE Information and Settings 22
• PoE-Out Modes 22
• PoE-Out Limitations 22
• Enable/Disable PoE on a Specic Port 22
9. Tools and Other Protocols 23
• SNMP 23
• UPnP 23
• The IP Scan Tool 24
• The Ping Tool 24
• The Traceroute Tool 25
• Platinum Monitoring 25
• Torch 26
10. Troubleshooting 27
11. Warranty Information 28

CIS-80MKV ROUTER
PRODUCT MANUAL
1. Welcome to Custom Integration Solutions™
Thank you for purchasing CIS devices. Our solutions make it easy for integrators to deploy networks in home and business
settings with minimal conguration. Our support team can provide assistance in setting up the equipment and answering your
questions.
3. Overview
The CIS-80MKV provides plenty of routing capability, with a dual-core ARM CPU running at 1.4 GHz and 1 GB of RAM.
The CIS-80MKV router is equipped with ten Gigabit Ethernet ports and one SFP port, compatible with 1 Gb modules.
The device is pre-congured with all ports switched together. We recommend you to set up a password to secure your device.
The device is capable of powering other devices through PoE on port 10. Plug in a CIS Access Point or other devices.
Power
The device can be powered via passive PoE on the rst port (14—30V DC), or with the included 24V DC adapter.
PoE output
This device can supply PoE to external devices on port 10. The output voltage will be selected automatically, depending on the
voltage the connected device requires. The device can power both 802.3af/at devices and devices that accept passive PoE
power. If necessary, the output voltage can be switched manually.
By default the PoE mode is set to auto. It will not damage non-PoE devices and will auto-detect devices with PoE support and
their required voltage. Once a PoE device is detected, it will be powered.
The device consumes 10 W without any attachments, and up to a maximum of 30 W.
2. Package Contents
Router (1) Rack Ears (2)
Plug (1)

CIS-80MKV ROUTER
PRODUCT MANUAL
Buttons
Reset button: The reset button is located on the rear of the device. Hold this button while the device is powered off, then apply
power. Keep holding until the green LED light starts ashing, (5 seconds) then release the button to reset to the default CIS
conguration. You can use this procedure if you have forgotten the password to access the device, or simply wish to return the
unit to its default conguration state.
Ports
• 10 Gigabit Ethernet (with Auto MDI/X). Port 10 has PoE capability.
• 1 SFP cage, which accepts 1 Gb SFP modules.
• USB 3.0 Port—can be used to add an external 3G/4G modem.
• Power—on the rear of the device. Connect the included 24 V power supply here.
• RJ45 Serial port—on the rear of the device. Disabled by default.
LED indicators
• USR (top-green)—An LED that can be customized by CIS. Default is off.
• PWR (bottom-blue)—Indicates the device is powered on.
• 1—10—Indicates network activity on Ethernet ports 1 through 10.
Input Power Requirements
Supported input voltage-100V AC-240V AC

CIS-80MKV ROUTER
PRODUCT MANUAL
4. Accessing the Web Interface
1. Connect the ISP’s modem to the port labelled “ETH1” or “WAN.” Connect your laptop to any remaining port on the front of
the CIS router. Ensure your computer is set to DHCP mode.
2. In a web browser, navigate to 10.100.1.1 (the default IP address). If you have requested a different network address enter
it, or open a command window and use the ipcong command to get the default gateway. Enter this value in the browser.
3. To login, enter the username cis and password integration.
4. Integrators may use the Get TeamViewer link if remote assistance is required.
integration
The Status Page
The status page provides basic diagnostic information. There is a CIS Support Address should you require assistance. The rout-
er’s Identity will show you which device you are accessing on your network. You can view uptime, memory usage and load on
the CPU.

CIS-80MKV ROUTER
PRODUCT MANUAL
If they are different, you’ll likely see the IP address of the router start with one of the following addresses:
• 192.168.x.x
• 10.x.x.x
• 172.16.x.x - 172.31.x.x
This is referred to as a “double-NAT” scenario.
Why Does the Gateway Need to be in Bridge Mode?
If the gateway isn’t set to bridge mode, the gateway will act as a router and likely block incoming trafc that originates out-
side of the network to the CIS router. This causes problems creating VPN connections to the site and can restrict access to re-
mote support.
The PlatinumDN Service
There are certain situations where enabling bridge mode on the ISP’s device isn’t practical. Systems that make use of wireless
TV boxes and some PPPoE-based systems may operate better out of bridge mode. CIS offers the PlatinumDN service that can
allow VPN connections into systems that are in a double-NAT scenario. Call us for more information.
The Support Address
At the bottom of the status page, you will see a section called CIS Platinum Support. This is an IP address the CIS support team
can use to quickly access the router’s conguration when assistance is required. In some situations, you may be asked to pre-
sent this number.
Is the Gateway in Bridge Mode?
From the status page of the router, check if the ISP Public Address and the CIS Router IP Address match. If they do, the
gateway or modem from the ISP is set to bridge mode.
Not in
bridge mode

CIS-80MKV ROUTER
PRODUCT MANUAL
Set the System Identity
The system identity is used to identify your device on the network. It is essential to set the router to the name of the client
using the format below, as CIS will use it to identify the router when connecting for updates and troubleshooting.
The Identity setting can be found in the System tab in the left toolbar.
Undo/Redo
Undo and Redo buttons are located in the left toolbar. You may use them to quickly undo/redo any changes made to congu-
ration.
Show/Hide Passwords
Selecting the Hide Passwords button in the left toolbar will reveal or hide passwords related to Wi-Fi, Hotspot, and more.

CIS-80MKV ROUTER
PRODUCT MANUAL
Changing the Default Password
The default username is cis and the password is integration. After you log in for the rst time, please create a new a password
to increase the security of the device.
Rebooting the Device
CIS discourages rebooting your router. If you are having ongoing issues with your network and suspect a reboot will help, the
Reboot option can be found under the System tab in the left toolbar. Clicking reboot will ask for conrmation before proceed-
ing.
Setting the Clock
You can nd the Clock settings under the System tab in the left toolbar. Ensure the time zone is set correctly.

CIS-80MKV ROUTER
PRODUCT MANUAL
5. IP Addressing
To view the IP addresses assigned to the router, choose the Addresses tab in the IP section in the left toolbar. You can see the
WAN address on ether-01-gateway-WAN, the LAN address assigned to bridge-operations, and either a CIS support address or
a PAR address.
The DHCP Client tab
The DHCP Client tab will present you with the IP address assigned to your router from the ISP’s modem. Click on the entry to
see the addresses and DNS servers assigned to your router from the ISP.
Renewing the DHCP lease
Click the renew button to obtain a new IP lease from your ISP.