CIS CIS-NW-POE User manual

CIS-NW-POE User Manual

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Table of Contents
Welcome to Custom Integration Solutions ...............................................................................................................4
Overview...................................................................................................................................................................4
Package Contents....................................................................................................................................................4
Power........................................................................................................................................................................4
PoE Output ...............................................................................................................................................................4
Device Details...............................................................................................................................................................5
Ports..........................................................................................................................................................................5
LED Indicators..........................................................................................................................................................5
Buttons .....................................................................................................................................................................5
Input Power Requirements ....................................................................................................................................5
Quick Setup...................................................................................................................................................................6
Accessing the Web Interface.......................................................................................................................................7
The Status Page.......................................................................................................................................................8
Setting the Router’s Identity .................................................................................................................................8
Undo / Redo .............................................................................................................................................................9
Show / Hide Passwords ..........................................................................................................................................9
Rebooting the Device..............................................................................................................................................9
Changing the Default Password ..........................................................................................................................10
Setting the Time Zone...........................................................................................................................................10
IP Addressing.............................................................................................................................................................11
View the Router’s IP Addresses...........................................................................................................................11
The DHCP Client Tab ..............................................................................................................................................11
Renewing the WAN IP Address.............................................................................................................................12
The DHCP Server.....................................................................................................................................................12
Setting a DHCP Reservation .................................................................................................................................14
Changing the DNS Servers....................................................................................................................................15
Port Forwarding.........................................................................................................................................................16

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View and Set Interfaces............................................................................................................................................18
Power Cycling an Ethernet Port ..........................................................................................................................18
Managing Access Points with the Wireless Manager.............................................................................................19
Viewing the Connected Access Points.................................................................................................................19
Viewing Connected Devices..................................................................................................................................20
Changing the SSID of Managed Access Points ...................................................................................................20
Changing the Wi-Fi Password of Managed Access Points................................................................................21
PoE Information and Settings..................................................................................................................................22
Enable/Disable PoE on a Specific Port................................................................................................................22
Tools............................................................................................................................................................................23
IP Scan....................................................................................................................................................................24
Traceroute..............................................................................................................................................................24
Platinum Monitoring.............................................................................................................................................25
Torch.......................................................................................................................................................................25
Troubleshooting.........................................................................................................................................................26
Warranty Information................................................................................................................................................27
Contact Information..............................................................................................................................................27

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Welcome to Custom Integration Solutions
Thank you for purchasing CIS devices. Our solutions make it easy for integrators to deploy networks in
home and business settings with minimal configuration. Our support team is here to assist with setting up
equipment and answering your network related questions.
Overview
The CIS-NW-POE router is equipped with five gigabit ethernet ports and one SFP port, compatible with 1
Gb modules. The device is pre-configured with all ports switched together (excluding the WAN port). The
device is capable of powering other devices through PoE. The QuickConnect system lets you connect a
CIS-SW-POE switch or second CIS-NW-POE router into a single rack space if desired.
Package Contents
Router 24v DC Adapter Rack ears (2) Screws (8)
Power
The device is powered with a 24v 2-Amp Power supply or via PoE on port 1 (11—57V DC). The 24v power
supply provides power to the 4 PoE output ports. A 48v power supply can be purchased to enable
additional PoE capabilities.
PoE Output
The CIS-NW-POE can supply PoE to external devices. The output voltage will be selected automatically
depending on the voltage the connected device requires, or you can set it manually. The device can
power both 802.3af/at devices (with optional 48v power supply) and devices that accept passive PoE
power.
By default, the PoE mode is set to auto. It will not damage non-PoE devices and will auto-detect devices
with PoE support and their required voltage. This unit provides a maximum current of 450mA for each
port regardless of the device’s power class, with a total maximum total output of 2 A. The device
consumes 6 W without any attachments, and up to a maximum of 59 W.

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Device Details
Ports
•5 Gigabit Ethernet ports (with Auto MDI/X). ETH1 supports PoE in.
•1 SFP cage, which accepts 1 GB SFP modules.
•USB Port (disabled).
•Power –connect the included 24v or optional 48v DC adapter.
LED Indicators
•PWR –Indicates the router is receiving power.
•USR –An LED that can be customized by CIS. Default is off.
•SFP –Indicates network activity on the SFP port.
•1-5 –Indicates Ethernet activity on ports 1 through 5.
oGreen indicates activity. Red indicates active PoE.
Buttons
Reset button: This button is located on the side next to the USB port. Hold this button while the device is
powered off, then apply power. Keeping holding until the USR LED light starts flashing, (5 seconds) then
release the button to reset to the default CIS configuration. You can use this procedure if you have
forgotten the password to access the device, or simply wish to return the unit to its default configuration
state.
Input Power Requirements
The CIS-NW-POE accepts 11 to 57v DC via the DC jack or PoE on ETH1.

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Quick Setup

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Accessing the Web Interface
1. Connect the ISP’s modem to the port labelled “ETH1” or “WAN.” Connect your laptop to any
remaining port on the front of the CIS router. Ensure your computer is set to DHCP mode.
2. In a web browser, navigate to 10.100.1.1 (the default IP address). If you have requested a
different network address, enter it or open a command window and use the ipconfig command to
get the default gateway. Enter this value in the browser.
3. To login, enter the username cis and password integration.
4. Integrators may use the Get TeamViewer link if remote assistance is required.
integration

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The Status Page
The status page provides basic diagnostic information. There is a CIS Support Address should you
require assistance. The router’s Identity will show you which device you are accessing on your network.
You can view uptime, memory usage and load on the CPU.
Setting the Router’s Identity
The identity is used to identify your device on the network. It is essential to set the router to the name of
the client using the format below, as CIS will use it to identify the router when connecting for updates
and troubleshooting.
The Identity setting can be found in the System tab in the left toolbar.

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Undo / Redo
Undo and Redo buttons are located in the left toolbar. You may use them to quickly undo/redo any
changes made to configuration.
Show / Hide Passwords
Selecting the Hide Passwords button in the left toolbar will toggle the displaying of passwords related to
Wi-Fi, Hotspot, and more.
Rebooting the Device
If you are having ongoing issues with your network and suspect a reboot will help, the Reboot option
can be found in the System tab in the left toolbar. Clicking reboot will ask for confirmation before
proceeding.

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Changing the Default Password
After you log in for the first time, please create a new a password to increase the security of the device.
Enter the old password in the top field and a secure password in the new and confirm password fields.
Setting the Time Zone
You can find the Clock settings under the System tab in the left toolbar. Select your time zone from the
drop-down menu.