CIS CRS326-24G User manual

CIS-CRS326-24G User Manual

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Table of Contents
Welcome to Custom Integration Solutions ...............................................................................................................4
Overview...................................................................................................................................................................4
Package Contents....................................................................................................................................................4
Power........................................................................................................................................................................4
Device Details...............................................................................................................................................................5
Ports..........................................................................................................................................................................5
LED Indicators..........................................................................................................................................................5
Buttons .....................................................................................................................................................................5
Input Power Requirements ....................................................................................................................................5
Quick Setup...................................................................................................................................................................6
Setup and Accessing the Web Interface....................................................................................................................7
The Status Page.......................................................................................................................................................8
Setting the Switch’s Identity..................................................................................................................................8
Undo / Redo .............................................................................................................................................................9
Show / Hide Passwords ..........................................................................................................................................9
Rebooting the Device..............................................................................................................................................9
Changing the Default Password ..........................................................................................................................10
Setting the Time Zone...........................................................................................................................................10
IP Addressing.............................................................................................................................................................11
View the Switch’s IP Addresses ...........................................................................................................................11
CIS Support.............................................................................................................................................................11
Renewing the IP Address .....................................................................................................................................12
Setting a Static IP address...................................................................................................................................13
Interfaces ...................................................................................................................................................................15
Power Cycling an Ethernet Port ..........................................................................................................................15

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VLANs...........................................................................................................................................................................16
Purchase VLAN configuration...............................................................................................................................16
Changing the VLAN on a Port on a Preconfigured System...............................................................................16
Manually Configuring the Switch for VLANs ...........................................................................................................17
Step 1 –Enable VLAN Filtering on the Bridge ...................................................................................................17
Step 2 –Assign the Trunk Port(s) .......................................................................................................................18
Step 3 –Assign Ports to VLANs............................................................................................................................19
Multicast Filtering –Prior to 6.48 ...........................................................................................................................20
Multicast Filtering –6.48 and Newer......................................................................................................................21
Multicast Querier ...................................................................................................................................................21
Tools............................................................................................................................................................................22
UPnP........................................................................................................................................................................22
Ping.........................................................................................................................................................................22
IP Scan....................................................................................................................................................................23
Troubleshooting.........................................................................................................................................................24
Warranty Information................................................................................................................................................25
Contact Information..............................................................................................................................................25

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Welcome to Custom Integration Solutions
Thank you for purchasing CIS devices. Our solutions make it easy for integrators to deploy networks in
home and business settings with minimal configuration. Our support team is here to assist with setting up
equipment and answering your network related questions.
Overview
The CIS-CRS326-24G network switch is equipped with an ARM CPU and 512 MB of RAM, giving it plenty of
switching capacity for most commercial applications and large home networks.
It is equipped with twenty-four Gigabit Ethernet ports and two SFP+ ports compatible with 1.25G SFP and
10G SFP+ modules.
Package Contents
Switch 24V DC Adapter Rack ears (2) Screws (8)
Power
The unit is shipped with a 24V 1.2A Power adapter and can be powered over PoE and accepts 10-30V DC.
Maximum power consumption is 24W.

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Device Details
Ports
•24 Gigabit Ethernet ports (with Auto MDI/X). Port 1 accepts PoE input.
•2 SFP+ cages, which accept both 1.25 Gb SFP and 10 Gb SFP+ modules.
•RJ45 serial port—disabled by default.
LED Indicators
•PWR—Indicates the device is powered on.
•USR—An LED that can be customized by CIS. Default is off.
•Ethernet LEDs—Indicates network activity for each port.
•SFP+ ACT/LINK—Indicates activity on the SFP ports.
•SFP+ 10G—Indicates a 10 Gigabit link on an SFP port.
Buttons
Reset button: Hold this button while the device is powered off, then apply power. Keep holding until the
USR LED light starts flashing, (5 seconds) then release the button to reset to the default CIS configuration.
You can use this procedure if you have forgotten the password to access the device, or simply wish to
return the unit to its default configuration state.
Input Power Requirements
The CIS-CRS326-24G is powered via the included 24V adapter or via PoE input on port 1 (10-30V DC).

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Quick Setup
1. Connect the included 24V DC adapter to the jack on the rear of the switch, or power via PoE on
port 1.
2. Connect the switch to the router with an Ethernet cable or SFP cable. Do not connect both
cables at the same time.
3. Connect your network devices to the remaining ports on the switch.

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Setup and Accessing the Web Interface
1. Connect the switch to your router using either an Ethernet or SFP cable. Do not connect both to
the router.
2. Connect your laptop or PC to any remaining Ethernet port on the front of the CIS switch
(excluding the console port). You can also access the web interface plugged directly into the
router.
3. To access the web interface, you must obtain the IP address assigned to the switch. Access your
router’s configuration page, then find the IP address assigned to the switch in the DHCP leases.
4. Launch a web browser and navigate to the IP address of the switch. To login, enter the username
cis and password integration.
5. Integrators may use the Get TeamViewer link if remote assistance is required.
integration

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The Status Page
The status page provides basic diagnostic information. There is a CIS Support Address should you
require assistance. The switch’s Identity will show you which device you are accessing on your network.
You can view uptime, memory usage and load on the CPU.
Setting the Switch’s Identity
The identity is used to identify your device on the network. If you have multiple switches of the same
model, it is recommended you use a naming scheme to identify them.
The Identity setting can be found in the System tab in the left toolbar.

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Undo / Redo
Undo and Redo buttons are located in the left toolbar. You may use them to quickly undo/redo any
changes made to configuration.
Show / Hide Passwords
Selecting the Hide Passwords button in the left toolbar will toggle the displaying of passwords related to
Wi-Fi, Hotspot, and more.
Rebooting the Device
If you are having ongoing issues with your network and suspect a reboot will help, the Reboot option
can be found in the System tab in the left toolbar. Clicking reboot will ask for confirmation before
proceeding.

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Changing the Default Password
After you log in for the first time, please create a new a password to increase the security of the device.
Enter the old password in the top field and a secure password in the new and confirm password fields.
Setting the Time Zone
You can find the Clock settings under the System tab in the left toolbar. Select your time zone from the
drop-down menu.

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IP Addressing
View the Switch’s IP Addresses
By default, the switch will acquire an IP address through DHCP. You can view the IP addresses in the IP >
Addresses section. In the picture below, there is an entry for a static address (optional), an entry for your
support IP address (if the support tunnel is enabled), and an entry for the IP address received via DHCP.
CIS Support
With the CIS Support tunnel activated, the CIS team can make configuration changes, push updates, and
troubleshoot your network. Press the button to the left of the entry. “D” stands for disable, while “E”
stands for enable.

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Renewing the IP Address
To renew the IP address, select the DHCP Client section under the IP tab.
Click on the entry to bring up the options. Click the Renew button to obtain a new lease.

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Setting a Static IP address
To set a static IP, select Addresses from the IP tab. Click on the field containing the disabled IP address.
If your network falls in one of the ranges below, you can set the static IP address yourself. If it is
outside of these ranges, you must call CIS to have a route created!
Available address ranges:
172.16.1.0/24
10.100.1.0/24
192.168.1.0/24
192.168.0.0/24
Enter the IP address to assign to the switch. Ensure that it is outside of the DHCP pool, and not in use by
other devices. The format must include /24 at the end. This is the subnet mask, which determines how
many devices can be connected to this network.

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Once you have set the static IP address, disable the DHCP client. Go to the DHCP Client tab located under
IP in the toolbar. Click the “D” to disable the DHCP client.

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Interfaces
To view the interface status, select Interfaces, then the Ethernet tab. The Ethernet tab provides an
overview of the activity on all ports. You can view the traffic sent and received and other diagnostic
information.
Power Cycling an Ethernet Port
Click the Power Cycle button in the Interfaces > Ethernet section. Select the port and duration, then click
Power Cycle.

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VLANs
VLANs provide isolation between your network devices. This can keep traffic from designated devices
secure and restricted from other devices on the network and reduce the overall congestion. It is highly
recommended to deploy VLANs for VoIP applications and systems that handle sensitive data.
Purchase VLAN configuration
For a complete VLAN model, the router, access points and switching all require additional configuration.
VLANs and additional networks are available on the CIS Store.
https://www.custom-integration-solutions.com/store/cis-vlan-interface/
https://www.custom-integration-solutions.com/store/cis-additional-network/
Changing the VLAN on a Port on a Preconfigured System
Select Bridge from the left toolbar, then click on the Ports tab. Select the port you wish to change the
VLAN on.
Enter the VLAN you wish the port to be a member of in the PVID field.

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Manually Configuring the Switch for VLANs
When you purchase a VLAN configuration from CIS, these configuration changes will already be
implemented. If you wish to implement these changes yourself, follow the instructions below.
Step 1 –Enable VLAN Filtering on the Bridge
Select Bridge from the left toolbar. Select the bridge entry.
Enable the VLAN Filtering option. Click Apply, then OK.

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Step 2 –Assign the Trunk Port(s)
Trunk ports carry traffic from all VLANs between your switches and routers. You must configure a trunk
port between the router and the switch.
With Bridge selected in the left toolbar, select the VLANs tab. Click Add New.
Enter the VLAN IDs the trunk will carry. You should enter the VLAN ID of every VLAN that will be present on
the network. Use the up/down arrows to add and remove VLAN IDs. Set each trunk port to be Tagged.

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Step 3 –Assign Ports to VLANs
The ports that connect to your devices will be “untagged” ports or access ports. The final step is to set
which VLAN they will be a member of. With the Bridge section selected in the left toolbar, select the Ports
tab. Click on a port below.
Enter the VLAN number in the PVID field and click Apply, then OK.

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Multicast Filtering –Prior to 6.48
Multicast traffic conserves network resources. If one device were to send a single stream of data to
multiple other devices on the network, it would take many times the amount of bandwidth. Multicast
traffic reduces the load on the transmitting device by duplicating the traffic instead.
However, the switches in the system must be configured to handle multicast traffic or the network can
become flooded with this traffic. Without a solution in place, this traffic will be sent to every port - often
bringing the network down. Use the following methods to prevent this from happening.
Note: This method is deprecated and will be removed in future firmware versions!
On systems prior to version 6.48:
Select the Interfaces option from the left toolbar. Select the Interface List tab. Enable the MAC Filter for
each port that will receive multicast traffic and ONLY the ports that will receive multicast traffic.