CIS CIS-ACWAP User manual

CIS Access Points - User Manual

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Table of Contents
Welcome to Custom Integration Solutions ...............................................................................................................4
Overview...................................................................................................................................................................4
Package Contents....................................................................................................................................................4
Power........................................................................................................................................................................4
Device Details...............................................................................................................................................................5
Ports..........................................................................................................................................................................5
LED Indicators..........................................................................................................................................................5
Buttons .....................................................................................................................................................................5
Mounting Options ........................................................................................................................................................6
Quick Setup...................................................................................................................................................................7
Accessing the Web Interface.......................................................................................................................................8
The Status Page.......................................................................................................................................................9
Setting the Access Point’s Identity .......................................................................................................................9
Undo / Redo ...........................................................................................................................................................10
Show / Hide Passwords ........................................................................................................................................10
Rebooting the Device............................................................................................................................................10
Changing the Default Password ..........................................................................................................................11
Setting the Time Zone...........................................................................................................................................11
IP Addressing.............................................................................................................................................................12
The DHCP Client Tab ..............................................................................................................................................12
Renewing the IP Address .....................................................................................................................................12
Setting a Static IP Address...................................................................................................................................13

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Managing Access Points with the Wireless Manager.............................................................................................15
Linking CIS Access Points to the Wi-Fi Manager................................................................................................15
Viewing the Connected Access Points.................................................................................................................16
Viewing Connected Devices..................................................................................................................................16
Changing the SSID of Managed Access Points ...................................................................................................17
Changing the Wi-Fi Password of Managed Access Points................................................................................17
Configuring Access Points in Standalone Mode.....................................................................................................19
Setting the Wi-Fi Password for Standalone Access Points...............................................................................20
Enabling the Guest Network on Standalone Access Points..............................................................................21
To change the password, click the Security Profiles tab in the Wireless menu. Click the Guest security
profile and change the password, just like you did for the main network...................................................21
View Connected Devices .......................................................................................................................................22
Setting up the Access Point as a Repeater.........................................................................................................22
Tools............................................................................................................................................................................23
UPnP........................................................................................................................................................................23
Ping.........................................................................................................................................................................23
IP Scan....................................................................................................................................................................24
Wireless Scanner....................................................................................................................................................24
Troubleshooting.........................................................................................................................................................25
Warranty Information................................................................................................................................................27
Contact Information..............................................................................................................................................27

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Welcome to Custom Integration Solutions
Thank you for purchasing CIS devices. Our solutions make it easy for integrators to deploy networks in
home and business settings with minimal configuration. Our support team is here to assist with setting up
equipment and answering your network related questions.
Overview
CIS wireless access points provide a compact and powerful solution to your home and commercial
connectivity needs. CIS Access points are weatherproof and can be fixed to any external wall or ceiling.
The 360° coverage pattern makes these access points ideal for business and residential applications. Keep
your cable runs hidden by routing the Ethernet cables through an access slot in the rear of the access
points.
•The CIS-ACWAP provides high speed connectivity on the 2.4 and 5 GHz bands with support for
wireless standards 802.11 a, b, g, n, and ac.
•The CIS-WAP is a low-cost option providing 2.4 GHz connectivity with support for wireless
802.11b, g, and n.
Package Contents
AP PoE Injector DC Adapter Mounting Ceiling Plate Screw Kit Pole mount
Bracket (AC-WAP only)
Power
CIS access points are powered by via the DC Jack or PoE on ETH1. Use the included DC adapter, PoE
injector, or connect to a router or switch that provides PoE.
•The CIS-ACWAP accepts 10-57v via the DC jack or 18-57v via PoE on ETH1. It can accept 802.3af/at
power and consumes a maximum of 10W.
•The CIS-WAP accepts 11-57v via the DC jack or PoE. It can accept 802.3af/at power and consumes
a maximum of 4W.

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Device Details
CIS-ACWAP CIS-WAP
Ports
•ETH1 –Gigabit Ethernet port. Accepts PoE power.
•ETH2 –Gigabit Ethernet port. Connect other
devices to bridge them to the network.
•DC jack –Use when PoE is not an option.
•ETHERNET –10/100 Ethernet port.
Accepts PoE power.
•DC jack –use when PoE is not an
option.
LED Indicators
•PWR –Lit when the device is powered on.
•USR –An LED that can be customized by CIS.
•ETHERNET –Green indicates network activity. An
amber light indicates the link is operating at 10/100
mbps.
•PWR –Lit when the device is
powered on.
•AP/CAP –Off when operating in
standalone mode. On when
controlled by the Wi-Fi manager.
•2 GHz –Flashes when wireless
activity is detected.
•ETH –flashes when activity is
detected on the ethernet port.
Buttons
Reset button: This button is located on the side next to the USB port. Hold this button while the device is
powered off, then apply power. Keeping holding until the USR LED light starts flashing, (5 seconds) then
release the button to reset to the default CIS configuration. You can use this procedure if you have
forgotten the password to access the device, or simply wish to return the unit to its default configuration
state.

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Mounting Options
CIS access points provide flexible mounting options. Mount it on a wall, ceiling, or pole to broadcast your
wireless network in all directions.
Detailed Steps
1. Use the template (included in the box) to mark the location of the screw holes.
2. If mounting to a wall, use the included plastic anchors.
3. If mounting to a ceiling, place the steel plate on the other side (if possible) for reinforcement and
thread the screws through it.
4. Use the included screws to attach the mounting plate to the wall or ceiling.
5. Punch out the square hole in the bottom section of the access point. Run the Ethernet cable
through the hole.
6. Attach the access point to the mounting bracket. Align the tracks on the bracket, then slide the
access point until it is held in place.
7. Thread the included screw through the center of the access point as in the diagram above.
Tighten the screw to secure the access point to the mounting bracket.
8. Connect the Ethernet cable to ETH1. Close the cover and tighten the screw on the bottom to keep
it in place and prevent access.

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Quick Setup
CIS-ACWAP connections
1. Connect the Ethernet cable from your router to ETH1 on the access point. If your router supports
PoE, turn it on to power the device. You may also use the included PoE injector.
2. (Optional) If PoE is unavailable or you prefer to plug in the DC adapter near the access point,
connect the DC adapter directly to the DC jack on the access point.
3. (Optional –AC WAP only) Connect an additional access point or device to ETH2. The port is
bridged, meaning it acts like a switch port.
4. The access point will receive an IP address via DHCP. Access the DHCP leases on your router page
to find the IP address of the access point, then enter the IP address in a web browser to view the
configuration (next page).
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Accessing the Web Interface
1. Connect your laptop or PC to the router.
2. Obtain the IP address of your access points. If you’re using a CIS router, access the web
configuration by typing 10.100.1.1 in a web browser (10.100.1.1 is the default, but some systems
may be different). Once logged in with the default credentials of cis and integration as the
password, select IP > DHCP Server and view the Leases tab.
3. Enter the IP address of the access point in the address bar of your web browser.
4. To login, use the default credentials cis and integration as the password.
5. Integrators may use the Get TeamViewer link if remote assistance is required.
integration

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The Status Page
The status page provides basic diagnostic information. There is a CIS Support Address should you
require assistance. You can view the identity (name) of the access point you are connected to, view it’s
public address, the traffic flowing through the device, and identify the MAC addresses of its interfaces.
Setting the Access Point’s Identity
The identity is used to identify your device on the network. Troubleshooting will become easier when you
set the identity correctly. Set the identity of the access point based on its location E.g., Basement.
The Identity setting can be found in the System tab in the left toolbar.

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Undo / Redo
Undo and Redo buttons are located in the left toolbar. You may use them to quickly undo/redo any
changes made to configuration.
Show / Hide Passwords
Selecting the Hide Passwords button in the left toolbar will toggle the displaying of passwords related to
Wi-Fi, Hotspot, and more.
Rebooting the Device
If you are having ongoing issues with your network and suspect a reboot will help, the Reboot option
can be found in the System tab in the left toolbar. Clicking reboot will ask for confirmation before
proceeding.

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Changing the Default Password
After you log in for the first time, please create a new a password to increase the security of the device.
Enter the old password in the top field and a secure password in the new and confirm password fields.
Setting the Time Zone
You can find the Clock settings under the System tab in the left toolbar. Select your time zone from the
drop-down menu.

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IP Addressing
The DHCP Client Tab
The DHCP Client tab will present you with the IP address assigned to your access point from the router.
CIS recommends creating a DHCP reservation for access points and other network infrastructure devices.
Renewing the IP Address
Once you’ve clicked the entry under the DHCP Client option, click the Renew button to obtain a new lease.

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Setting a Static IP Address
To set a static IP, select the Addresses tab under the IP section in the toolbar. There is an IP address
entry that is disabled by default. Click on it.
If your network falls in one of the ranges below, you can set the static IP address yourself. If it is
outside of these ranges, you must call CIS to have a route created on the access point!
Available address ranges:
172.16.1.0/24
10.100.1.0/24
192.168.1.0/24
192.168.0.0/24
Check the Enabled box, then enter the IP address you would like to use. It MUST be in the range of your
network, and outside of the range of the DHCP pool. The format must include /24 at the end. This is the
subnet mask, which determines how many devices can be connected to this network.

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Once the static IP aSddress is set, disable the DHCP client. Go to IP > DHCP Client and click on the entry.
Click on the small ‘D’ button to disable it.

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Managing Access Points with the Wireless Manager
All CIS routers include a Wireless Manager that allows you to manage your
access points from a single location. All changes to SSIDs, passwords and
other options will be propagated to all CIS access points on the network.
Linking CIS Access Points to the Wi-Fi Manager
Select the Wireless section in the left toolbar. Under the WiFi Interfaces
tab, select Wi-Fi Manager.
Check the Enabled box, click Apply, then OK.
The device will display the message --- managed by CAPsMAN. The Access point is now linked to your CIS
router, and can be managed through the router’s configuration page.

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Viewing the Connected Access Points
On your CIS router, select the Wi-Fi Manager section in the left toolbar. The active Wi-Fi radios will be
displayed.
If you select the WiFi Access points tab, you’ll be able to view the identity, MAC address and other
information of the individual access points.
Viewing Connected Devices
Select the Registration Table tab to view the connected devices.

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Changing the SSID of Managed Access Points
Select the SSID-Channel tab in the Wi-Fi Manager section. Click on the 2.4GHz network.
Enter the name of the SSID in the field. Copy and paste the SSID so that the 5GHz network has the same
SSID.
Changing the Wi-Fi Password of Managed Access Points
Select the Wi-Fi Password tab. Click on the network that you’d like to change the password for. If you’ve
purchased a guest network, it will appear here.
CIS Guest

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Click on the network you’d like to set the password for, then enter the passphrase in the box below. It is
highly recommended you use only WPA2 PSK for security purposes. WPA is vulnerable to password
cracking.

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Configuring Access Points in Standalone Mode
CIS access points can be centrally managed via the Wi-Fi manager on CIS
routers, or they can operate as standalone units. This section includes
instructions for setting up access points as standalone units.
Setting the SSID
Select the Wireless tab from the left toolbar. You can view the networks
under the WiFi interfaces tab. The 2.4 and 5 GHz bands have their own
separate networks you can modify individually. Use the ‘E’ and ‘D’ buttons to enable and disable the
wireless networks.
Click on one of the networks, then enter your SSID in the SSID box. Remember to change it for both the
2.4 GHz network and 5 GHz network! (CIS-ACWAP only).

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Setting the Wi-Fi Password for Standalone Access Points
Select the Security Profiles tab in the Wireless section. Click on the default network to change the
password and security settings.
Enter the password in the WPA2 Pre-Shared Key field. CIS recommends you leave WPA PSK disabled, as it
is a vulnerable protocol. If you have legacy devices that require it, enable it, and copy and paste the
password into the WPA Pre-Shared Key field.