Cisco VG310 Manual

Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation
Guide
First Published: July 25, 2014
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Text Part Number: OL-31292-01

©2014 Cisco Systems, Inc. All rights reserved.

CONTENTS
Preface Preface ix
Related Documentation ix
Obtaining Documentation x
Conventions x
Obtaining Technical Assistance xi
Submitting a Service Request xi
Definitions of Service Request Severity xii
Obtaining Additional Publications and Information xii
CHAPTER 1 Overview of the Cisco VG310 and Cisco VG320 Voice Gateways 1
Introduction to Cisco VG310 and Cisco VG320 Analog Voice Gateways 1
Front Panel View 2
Back Panel View 2
Locating the Product Serial Number 3
Interfaces and Service Capabilities of Cisco VG310 and Cisco VG320 3
Physical Description and LEDs 4
Gigabit Ethernet Ports and LED Indicators 7
Port Numbering Conventions 8
Hardware Features 8
Real-Time Clock 8
Built-In Interface Ports 8
USB Serial Console Port 9
Removable and Interchangeable Modules and Cards 9
Supported Voice Interface Cards and Voice WAN Interface Cards 10
Periodic Inspection and Cleaning 10
Software Elements 10
Configuration Connections 10
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Configuration Methods 11
CHAPTER 2 Planning Your Installation 13
Safety Recommendations 13
General Safety Practices 13
Safety Tips 14
Preventing Electrostatic Discharge Damage 14
Temperature Control and Ventilation 15
Enclosed Racks 15
Wall-Mounted 15
Bench-Mounted 15
Access to Chassis 16
Rack Requirements 16
Chassis Grounding 16
Power Source 16
Cable Types 16
Distance Limitations for Interface Cables 17
Console Port and Auxiliary Port Considerations 17
Console Port Connections 17
Auxiliary Port Connections 18
Interference Considerations 19
Mounting Tools and Equipment 19
Keeping Track–Checklist 20
Installation Checklist 20
Site Log 21
CHAPTER 3 Installing the Cisco VG310 and Cisco VG320 Voice Gateways 23
Safety Recommendations 23
Maintaining Safety with Electricity 24
General Safety Practices 25
Safety Tips 26
Preventing Electrostatic Discharge Damage 26
What You Need to Know 27
Before You Begin 27
Unpacking and Inspecting 27
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Mounting the Chassis 27
Mounting Screws 28
Mounting the Chassis on a Rack 28
Mounting the Chassis on a Wall 30
Installing the Voice Gateway on a Bench 33
Installing the Ground Connection 33
Connecting Cables 34
LAN and Power Cables 35
Connecting Power 36
Connecting the Chassis to an AC Power Source 37
Connecting a UPS to an AC-Powered Voice Gateway 38
Connecting the Chassis to a +12V DC Power Supply 38
Connecting to a Console Terminal or Modem 41
Connecting to a Serial Port with Microsoft Windows 42
Connecting an Auxiliary Port to a Modem 42
Connecting a Gigabit Ethernet Port to a Gigabit Ethernet Switch 43
Ports and Cabling 43
Cable-Connection Procedures and Precautions 44
Voice Cables 45
Connecting the Analog Voice Interface to a Distribution Panel 46
Ports, Connectors, and Pinouts 47
Remote Terminal Connections (If Applicable) 48
Connecting to a Modem 48
Connecting to a Remote PC 48
Connecting to a Remote ASCII Terminal 49
Removing and Installing a CompactFlash Memory Card 49
Removing a CompactFlash Memory Card 49
Replacing a CompactFlash Memory Card 50
CHAPTER 4 Configuring the Cisco VG310 and Cisco VG320 Voice Gateways 53
Getting Your Network Information 53
Checklist for Power Up 53
Power-On Procedure 54
Performing the Initial Configuration on the Voice Gateway 55
Using the setup Command Facility 55
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Using Cisco Configuration Professional Express 58
Using Cisco IOS CLI—Manual Configuration 58
Troubleshooting Cisco VG310 and Cisco VG320 59
CHAPTER 5 Getting Software Licenses for Cisco VG310 and Cisco VG320 Voice Gateways 61
Activating a New Software Package or Feature 61
RMA License Transfer 62
APPENDIX A Technical Specifications 63
Physical Specifications 63
Power Specifications 64
Ports 64
Environmental Specifications 65
Acoustic 65
Transportation and Storage 65
Regulatory Compliance 66
APPENDIX B Cable Specifications and Information 69
Console and Auxiliary Port Signals and Pinouts 69
Console Port Signals and Pinouts 70
Auxiliary Port Signals and Pinouts 71
Identifying a Rollover Cable 72
Console Port to ASCII Terminal 72
Gigabit Ethernet Connector Pinouts (RJ-45) 73
ISDN BRI Interface 74
ISDN BRI Connections 74
ISDN BRI Pinouts 75
E&M Pinouts 76
Analog Voice RJ-21 Pinouts 77
Serial Connection Signals and Pinouts 79
Connecting the WIC to the Network 79
EIA/TIA-232 Connections 79
EIA/TIA-449 Connections 80
V.35 Connections 80
X.21 Connections 81
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EIA/TIA-530 Connections 81
USB Type A-to-USB 5-Pin Mini Type B Cable 82
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Preface
This preface discusses the audience, organization, and conventions of this publication and describes how to
obtain additional documentation.
•Related Documentation, page ix
•Obtaining Documentation, page x
•Conventions, page x
•Obtaining Technical Assistance, page xi
•Obtaining Additional Publications and Information, page xii
Related Documentation
The Cisco IOS software running your Cisco Voice Gateway includes extensive features and functionality.
For information that is beyond the scope of this document, or for additional information, use the resources
listed here:
•Cisco VG310 and Cisco VG320 Voice Gateways Regulatory Compliance and Safety
Information—Provides essential safety information applicable to your Cisco VG310 or Cisco VG320
and contains multiple-language translations of the safety warnings applicable to the device.
•Cisco VG310 and Cisco VG320 Voice Gateways Software Configuration Guide—Provides detailed
configuration information about the Cisco VG310 and Cisco VG320 voice gateways.
•Release Notes—Provides up-to-date information about Cisco IOS software releases used in Cisco VG310
and Cisco VG320 voice gateways.
•Installing and Replacing Field Replaceable Units in Cisco VG310 and Cisco VG320 Voice
Gateways—This document is intended for trained and qualified service personnel. This document
describes how to install field-replaceable units (FRUs) in the Cisco VG310 and Cisco VG320 voice
gateways.
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Obtaining Documentation
Cisco documentation is available on Cisco.com. Cisco also provides several ways to obtain technical assistance
and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at:
http://www.cisco.com/cisco/web/psa/default.html?mode=prod
You can access the Cisco website at:
http://www.cisco.com/
You can access international Cisco websites at:
http://www.cisco.com/web/siteassets/locator/index.html
Ordering Documentation
Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering
tool:
http://www.cisco.com/web/ordering/root/index.html
Non-registered Cisco.com users can order documentation through a local account representative by calling
Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America,
by calling 800 553-NETS (6387).
Conventions
This document use the following conventions: Cisco
Means reader take note. Notes contain helpful suggestions or references to materials that may not be
contained in this manual.
Note
Means reader be careful. In this situation, you might do something that could result in equipment damage
or loss of data.
Caution
Safety Warnings
Safety warnings appear throughout this publication in procedures that, if performed incorrectly, might harm
you. A warning symbol precedes each warning statement. The safety warnings provide safety guidelines that
you should follow when working with any equipment that connects to electrical power or telephone wiring.
Warnings are translated into several languages. For information about compliance guidelines and translated
safety warnings, refer to the Regulatory Compliance and Safety Information document for the Cisco VG310
and Cisco VG320 Voice Gateways.
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Preface
Obtaining Documentation