Cisco PC4000 User manual

Cisco Secure Endpoint PC4000 Hardware Installation Guide
First Published: 2023-08-28
Last Modified: 2023-11-03
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CONTENTS
Overview 1
CHAPTER 1
Features 1
Package Contents 3
Serial Number Location 3
Front Panel 5
Front Panel LEDs 6
Rear Panel 8
Rear Panel LEDs 9
Power Supply 10
Hardware Specifications 11
Product ID Numbers 12
Power Cord Specifications 12
Installation Preparation 21
CHAPTER 2
Installation Warnings 21
Safety Recommendations 23
Maintain Safety with Electricity 24
Prevent ESD Damage 25
Site Environment 25
Site Considerations 25
Power Supply Considerations 25
Rack Configuration Considerations 26
Mount the Chassis 27
CHAPTER 3
Unpack and Inspect the Chassis 27
Rack-Mount the Chassis 27
Cisco Secure Endpoint PC4000 Hardware Installation Guide
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Connect Cables, Turn on Power, and Verify Connectivity 31
Maintenance and Upgrade 35
CHAPTER 4
Power Button Shut Down 35
Remove and Replace a Drive 36
Remove and Replace a Power Supply 38
Cisco Secure Endpoint PC4000 Hardware Installation Guide
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Contents

CHAPTER 1
Overview
•Features, on page 1
•Package Contents, on page 3
•Serial Number Location, on page 3
•Front Panel, on page 5
•Front Panel LEDs, on page 6
•Rear Panel, on page 8
•Rear Panel LEDs, on page 9
•Power Supply, on page 10
•Hardware Specifications, on page 11
•Product ID Numbers, on page 12
•Power Cord Specifications, on page 12
Features
The Cisco Secure Endpoint PC4000 appliance supports Secure Endpoint Private Cloud version 4.0 and later.
The following table lists the features of the Cisco Secure Endpoint PC4000. See Product ID Numbers, on
page 12 for a list of the spare product IDs (PIDs) associated with the Secure Endpoint PC4000. You can
remove and replace drives and power supplies. For all other internal component failures, you must send your
chassis for return merchandise authorization (RMA). Use the Cisco Returns Portal for RMA:
https://www.cisco.com/c/en/us/support/returns/returns-portal.html.
Table 1: Secure Endpoint PC4000
DescriptionFeature
2 RUForm factor
Yes
Standard 19-in. (48.3 cm) 4-post EIA rack
Rack mount
Front to rear
Cold aisle to hot aisle
Airflow
Displays the serial number.Pullout asset card
Cisco Secure Endpoint PC4000 Hardware Installation Guide
1

DescriptionFeature
Yes
Two threaded holes for dual-hole grounding lug.
Use is optional. The supported AC power supplies
have internal grounding, so no additional chassis
grounding is required.
Grounding hole
YesLocator beacon
YesPower switch
Two Intel Xeon Gold 6330 processorsProcessor
2 TB RAMMemory
Thirty-two 64-GB DDR4-3200-MHz RDIMMsRDIMMs
Two built-in dual 1/10-GB portsManagement ports
2
Version 3.0 Type A
USB ports
One 3-row 15-pin DE-15 connector
Enabled by default.
VGA port
4 fixed SFP+ ports
Supported SFP cables SFP-10G-SR
SFP ports
One 1-GB RJ45 serial port running RS-232 (RS-232D
TIA-561)
Serial console port
Two 1050-W AC power supplies (hot-swappable and
redundant as 1+1)
System power
3196 BTU/hrPower consumption
6 fans for front-to-rear coolingFans
Fourteen UCS-SD960G63X-EP (960 GB SSD RAID
6)
Ten UCS-SD76T61X-EV (7.6 TB SSD RAID 6)
Two UCS-SD38T61X-EV (3.8 TB SSD RAID 1)
Hot-swappable
Storage
1RAID controller
Cisco Secure Endpoint PC4000 Hardware Installation Guide
2
Overview
Features

Package Contents
The following figure shows the package contents for the Secure Endpoint PC4000. Note that the contents are
subject to change and your exact contents might contain additional or fewer items.
Figure 1: Package Contents
RJ-45 to RJ-45 Cat 5 Ethernet cable,
yellow six feet long (Cisco part number
72-1482-XX)
2Chassis1
Cisco Secure Endpoint Private Cloud
Virtual Appliance PC4000
This document has a URL and QR code
that point to the Digital Documentation
Portal. The portal contains links to the
Product Information page, the Hardware
Installation Guide, the Regulatory and
Safety Information Guide, and the Quick
start Guide.
4Cisco rail kit (Cisco part number
800-43376-02)
3
—SFP+ cables (Optional; in package if
ordered.)
5
Serial Number Location
The serial number (SN) for the Secure Endpoint PC4000 is printed on the pullout asset card located on the
front panel as shown in the following figure.
Cisco Secure Endpoint PC4000 Hardware Installation Guide
3
Overview
Package Contents

Figure 2: Serial Number on Pullout Asset Card
The serial number is also on the label on the cover of the chassis as shown in the following figure.
The cover latch on the top of the chassis cover is not supported. There are no internal field-replaceable parts
in the Secure Endpoint PC4000.
Caution
Figure 3: Serial Number Location on Cover
Serial number label1
Cisco Secure Endpoint PC4000 Hardware Installation Guide
4
Overview
Serial Number Location

Front Panel
The following figure shows the front panel features and disk-drive configuration for the Secure Endpoint
PC4000. See Front Panel LEDs, on page 6 for a description of the LEDs.
Figure 4: Secure Endpoint PC4000 Front Panel
Drive bays 15-24 populated with 7.6TB
SSDs for the backup volume.
2Drive bays 1-14 are populated with SSDs
for the /data volume.
1
Unit identification button/LED4Power button/power status LED3
Fan status LED6System status LED5
Power supply status LED8Temperature status LED7
Pullout asset card10Network link activity LED9
——KVM connector
Used with KVM cable that provides one
DB-15 VGA, one DB-9 serial, and two
USB connectors.
11
Cisco Secure Endpoint PC4000 Hardware Installation Guide
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Overview
Front Panel

Front Panel LEDs
The following figure shows the front panel LEDs and describes their states.
Figure 5: Front Panel LEDs and Their States
SAS/SATA drive activity LED
• Off—There is no drive in the drive
tray (no access, no fault).
• Green—The drive is ready.
•Green, flashing—The drive is reading
or writing data.
2SAS/SATA drive fault
•Off—The drive is operating properly.
• Amber—Drive fault detected.
• Amber, flashing—The drive is
rebuilding.
• Amber, flashing with one-second
interval—Drive locate function
activated in the software.
1
Unit identification
• Off—The unit identification function
is not in use.
• Blue, flashing—The unit
identification function is activated.
4Power button/LED
• Off—There is no AC power to the
appliance.
• Amber—The appliance is in standby
mode.
• Green—The appliance is in main
power mode. Power is supplied to all
appliance components.
3
Cisco Secure Endpoint PC4000 Hardware Installation Guide
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Overview
Front Panel LEDs