Cisco Catalyst 3560 User manual

Catalyst 3560 Switch Getting Started Guide
INCLUDING LICENSE AND WARRANTY
1About this Guide
2Taking Out What You Need
3Running Express Setup
4Managing the Switch
5Installing the Switch
6Connecting to the Switch Ports
7In Case of Difficulty
8Obtaining Documentation
9Documentation Feedback
10 Cisco Product Security Overview
11 Product Alerts and Field Notices
12 Obtaining Technical Assistance
13 Obtaining Additional Publications and Information
14 Cisco Limited Lifetime Hardware Warranty Terms

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1About this Guide
This guide provides instructions on how to use Express Setup to configure your Catalyst switch. Also
covered are switch management options, basic rack-mounting procedures, port and module
connections, power connection procedures, and troubleshooting help.
For additional installation and configuration information for Catalyst 3560 switches, see the
Catalyst 3560 documentation on Cisco.com. For system requirements, important notes, limitations,
open and resolved bugs, and last-minute documentation updates, see the release notes, also on
Cisco.com.
When using the online publications, refer to the documents that match the Cisco IOS software version
running on the switch. The software version is on the Cisco IOS label on the switch rear panel.
You can order printed copies of the manuals from the Cisco.com sites and from the telephone numbers
listed in the “Obtaining Documentation” section on page 26.
For translations of the warnings that appear in this publication, see the Regulatory Compliance and
Safety Information for the Catalyst 3560 Switch that accompanies this guide.
2Taking Out What You Need
Follow these steps:
1. Unpack and remove the switch and the accessory kit from the shipping box.
2. Return the packing material to the shipping container, and save it for future use.
3. Verify that you have received the items shown on page 3. If any item is missing or damaged,
contact your Cisco representative or reseller for instructions. Some switch models might include
additional items that are not shown on page 3.
Equipment That You Supply to Run Express Setup
You need to supply this equipment to run Express Setup:
•PC
•Ethernet (Category 5) straight-through cable (as shown)

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Shipping Box Contents (All Catalyst 3560 Switches Except the
Catalyst 3560-8PC Switch)
Regulatory Compliance
and Safety Information
for the
Catalyst 3560 Switch
Catalyst 3560 Switch
Getting Started Guide
Cisco
Product Ownership
Registration card
Catalyst 3560 switch
Console cable
Two 19-inch
mounting brackets
Four number-12 Phillips machine screws
Four number-8 Phillips truss-head screws
Six number-8 Phillips flat-head screws
Four rubber mounting feet
AC power cord
Connector cover for redundant
power system (RPS)
Two number-4 pan-head screws
Cable guide
One black Phillips machine screw
Documentation
Catalyst 3560G
SERIES
PoE-48
SYST
RPS
STAT
DUPLX
SPEED
PoE
MODE
12 56
78
910 11 12 13 14 15 16
34
1X
2X
15X
16X
17 18 21 22 23 24 25 26 27 28 29 30 31 32
19 20
17X
18X
31X
32X
33 34 37 38 39 40 41 42 43 44 45 46 47 48
35 36
33X
34X
47X
48X
49
50
51
52

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Shipping Box Contents (only the Catalyst 3560-8PC Switch)
Catalyst 3560 switch
Three number-8
Phillips pan-head screws
Regulatory Compliance
and Safety Information
for the
Catalyst 3560 Switch
Catalyst 3560 Switch
Getting Started Guide
Cisco
Product Ownership
Registration card
Console cable
Four rubber mounting feet
AC power cord
(AC-powered switches only)
Screw template
Mounting magnet
Documentation
Catalyst 3560
SERIES
PoE-8
PoE
SPD
DPLX
STAT
SYST
MODE
1
CONSOLE 1x 2x 3x 4x 5x 6x 7x 8x

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3Running Express Setup
When you first set up the switch, you should use Express Setup to enter the initial IP information. This
enables the switch to connect to local routers and the Internet. You can then access the switch through
the IP address for further configuration.
To run Express Setup:
Step 1 Make sure that nothing is connected to the switch.
During Express Setup, the switch acts as a DHCP server. If your PC has a static IP address,
change your PC settings before you begin to temporarily use DHCP.
Step 2 Power the switch by connecting the supplied AC power cord to the switch power
connector and to a grounded AC outlet.
Step 3 When the switch powers on, it begins the power-on self-test (POST). During POST, the
LEDs blink while tests verify that the switch functions properly.
Wait for the switch to complete POST, which can take several minutes.
Step 4 Verify that POST has completed by confirming that the SYST LED remains green. If the
switch fails POST, the SYST LED turns amber.
POST errors are usually fatal. Contact your Cisco technical support representative if your
switch fails POST.
Step 5 Press and hold the Mode button for
3 seconds. When all of the LEDs left
of the Mode button turn green,
release the Mode button.
If the LEDs left of the Mode button
begin to blink after you press the
button, release it. Blinking LEDs
mean that the switch has already
been configured and cannot go into
Express Setup mode. For more
information, see the “Resetting the
Switch” section on page 24.
Step 6 Verify that the switch is in Express Setup mode by confirming that all LEDs left of the
Mode button are green. (On some models, the RPS and PoE LEDs remain off.)
SYST
RPS
STAT
DUPLX
SPEED
PoE
MODE
125678
910
11 12 13 14 15 16
34
1X
2X
15X
16X
Mode button

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Step 7 Connect a Category 5 Ethernet cable
to any 10/100 or 10/100/1000
Ethernet port on the switch front
panel.
Connect the other end of the cable to
the Ethernet port on your PC.
Step 8 Verify that the LEDs on both Ethernet ports are green.
Wait 30 seconds.
Step 9 Start a web browser on your PC.
Enter the IP address 10.0.0.1 in the
web browser, and press Enter.
The Express Setup page appears. If it does not appear, see the “In Case of Difficulty”
section on page 23 for help.
DHCP-enabled PC
Catalyst 3560G
SERIES
PoE-48
SYST
RPS
STAT
DUPLX
SPEED
PoE
MODE
12 56
78
910 11 12 13 14 15 16
34
1X
2X
15X
16X
17 18 21 22 23 24 25 26 27 28 29 30 31 32
19 20
17X
18X
31X
32X
33 34 37 38 39 40 41 42 43 44 45 46 47 48
35 36
33X
34X
47X
48X
49
50
51
52

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Step 10 Enter this information in the Network Settings fields:
•In the Management Interface (VLAN ID) field, the default is 1. Enter a new VLAN ID
only if you want to change the management interface through which you manage the
switch. The VLAN ID range is 1 to 1001.
•In the IP Address field, enter the IP address of the switch. In the IP Subnet Mask field,
click the drop-down arrow, and select an IP Subnet Mask.
•In the Default Gateway field, enter the IP address for the default gateway (router).
•Enter your password in the Switch Password field. The password can be from 1 to 25
alphanumeric characters, can start with a number, is case sensitive, allows embedded
spaces, but does not allow spaces at the beginning or end. In the Confirm Switch
Password field, enter your password again.
Step 11 (Optional) You can enter the Optional Settings information now or enter it later by using
the device manager interface:
•In the Host Name field, enter a name for the switch. The host name is limited to 31
characters. Embedded spaces are not allowed.
•Enter the date, time, and time zone information in the System Date,System Time, and
Time Zone fields. Click Enable to enable daylight saving time.
Step 12 (Optional) Click the Advanced Settings tab on the Express Setup window, and enter the
advanced settings now or enter them later by using the device manager interface.

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Step 13 (Optional) Enter this information in the Advanced Setting fields:
•In the Telnet Access field, click Enable if you are going to use Telnet to manage the
switch by using the command-line interface (CLI). If you enable Telnet access, you
must enter a Telnet password.
•In the Telnet Password field, enter a password. The Telnet password can be from 1 to
25 alphanumeric characters, is case sensitive, allows embedded spaces, but does not
allow spaces at the beginning or end. In the Confirm Telnet Password field, re-enter
the Telnet password.
•In the SNMP field, click Enable to enable Simple Network Management Protocol
(SNMP). Enable SNMP only if you plan to manage switches by using
CiscoWorks 2000 or another SNMP-based network-management system.
•If you enable SNMP, you must enter a community string in the SNMP Read
Community field, the SNMP Write Community field, or both. SNMP community
stringsauthenticateaccesstoMIBobjects.EmbeddedspacesarenotallowedinSNMP
community strings. When you set the SNMP read community, you can access SNMP
information, but you cannot modify it. When you set the SNMP write community,
you can both access and modify SNMP information.
•In the System Contact and System Location fields, enter a contact name and the wiring
closet, floor, or building where the switch is located.
Step 14 (Optional) You can enable Internet Protocol version 6 (IPv6) on the switch. From the
Advanced Settings tab, check the Enable IPv6 check box.
Note Enabling IPv6 restarts the switch when you complete Express Setup.
Step 15 To complete Express Setup, click Submit from the Basic Settings or the Advanced Settings
tab to save your settings, or click Cancel to clear your settings.
When you click Submit, the switch is configured and exits Express Setup mode. The PC
displays a warning message and tries to connect with the new switch IP address. If you
configured the switch with an IP address that is in a different subnet from the PC,
connectivity between the PC and the switch is lost.
Step 16 Disconnect the switch from the PC, and install the switch in your production network. See
the “Managing the Switch” section on page 9 for information about configuring and
managing the switch.
If you need to rerun Express Setup, see the “Resetting the Switch” section on page 24.

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Refreshing the PC IP Address
After you complete Express Setup, you should refresh the PC IP address.
For a dynamically assigned IP address, disconnect the PC from the switch, and reconnect it to the
network. The network DHCP server assigns a new IP address to the PC.
For a statically assigned IP address, change it to the previously configured IP address.
4Managing the Switch
After completing Express Setup and installing the switch in your network, use the device manager or
other management options described in this section for further configuration.
Using the Device Manager
You can manage the switch by using the device manager that is in the switch memory. This is a web
interface that offers quick configuration and monitoring. You can access the device manager from
anywhere in your network through a web browser.
Follow these steps:
1. Start a web browser on your PC or workstation.
2. Enter the switch IP address in the web browser, and press Enter. The device manager page appears.
3. Use the device manager to perform basic switch configuration and monitoring. Refer to the device
manager online help for more information.
4. For more advanced configuration, install Cisco Network Assistant as described in the next section.
Downloading Cisco Network Assistant
Cisco Network Assistant is a free software program that you download from Cisco.com and run on
your PC. Network Assistant offers advanced options for configuring and monitoring multiple devices,
including switches, switch clusters, switch stacks, routers, and access points. Network Assistant is
free—there is no charge to download, install, or use it.
Follow these steps:
1. Go to this Web address: http://www.cisco.com/go/NetworkAssistant
You must be a registered Cisco.com user, but you need no other access privileges.
2. Find the Network Assistant installer.

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3. Download the Network Assistant installer, and run it. (You can run it directly from the Web if
your browser offers this choice.)
4. When you run the installer, follow the displayed instructions. In the final panel, click Finish to
complete the Network Assistant installation.
Refer to the Network Assistant online help and the getting started guide for more information.
Command-Line Interface
You can enter Cisco IOS commands and parameters through the CLI. Access the CLI either by
connecting your PC directly to the switch console port or through a Telnet session from a remote PC
or workstation.
Follow these steps:
1. Connect the supplied RJ-45-to DB-9 adapter cable to the standard 9-pin serial port on the PC.
Connect the other end of the cable to the console port on the switch.
2. Start a terminal-emulation program on the PC.
3. Configure the PC terminal emulation software for 9600 baud, 8 data bits, no parity, 1 stop bit,
and no flow control.
4. Use the CLI to enter commands to configure the switch. See the software configuration guide and
the command reference for more information.
Other Management Options
You can use SNMP management applications such as CiscoWorks Small Network Management
Solution (SNMS) and HP OpenView to configure and manage the switch. You also can manage it from
an SNMP-compatible workstation that is running platforms such as HP OpenView or SunNet
Manager.
The Cisco IE2100 Series Configuration Registrar is a network management device that works with
embedded CNS agents in the switch software. You can use IE2100 to automate initial configurations
and configuration updates on the switch.
See the “Accessing Help Online” section on page 24 for a list of supporting documentation.

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5Installing the Switch
Depending on the switch model, you can install the switch in a rack, on a wall, on or under a desk or
shelf, and with a magnet or rack-mount brackets. This section covers rack-, desk-, shelf-, and
magnet-mounting a switch. Depending on the switch, For alternate mounting procedures, see the
Catalyst 3560 Switch Hardware Installation Guide on Cisco.com.
Equipment That You Supply
You need this equipment to install the switch:
•Number-2 Phillips screwdriver
•Drill with a #27 drill bit (0.144-inch [3.7 mm])
Note A drill is required if you are securing the Catalyst 3560-8PC switch to a desk or a wall.
Before You Begin
When determining where to install the switch, verify that these guidelines are met:
•Airflow around the switch and through the
vents is unrestricted.
Note We strongly recommend that you allow
at least 3 inches (7.6 cm) of clearance
around the ventilation openings.
•Temperature around the switch does not
exceed 113˚F (45˚C).
•Humidity around the switch does not exceed
85 percent.
•Altitude at the installation site is not greater
than 10,000 feet.
•Do not place any items on the top of the
Catalyst 3560-8PC switch.
•The heatsinks and the bottom of the
Catalyst 3560-8PC switch might be hot to
the touch if the switch is operating at its
maximum temperature 113˚F (45˚C) and is in
an environment that exceeds normal room
temperature (such as in a closet, in a cabinet,
or in a closed or multirack assembly).
•Allow at least 1.75 inches (4 cm) of clearance
above each Catalyst 3560-8PC switch in the
rack.

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Installation Warning Statements
This section includes the basic installation warning statements. Translations of these warning
statements appear in the Regulatory Compliance and Safety Information for the Catalyst 3560 Switch
document that shipped with the switch.
Warning Onlytrainedand qualified personnel shouldbeallowed toinstall,replace, or servicethis
equipment. Statement 148
Warning To prevent the switch from overheating, do not operate it in an area that exceeds the
maximum recommended ambient temperature of 113˚F (45˚C). To prevent airflow
restriction, allow at least 3 inches (7.6 cm) of clearance around the ventilation openings.
Statement 17B
•When placing the Catalyst 3560-8PC switch
on a flat horizontal surface without the
magnet, we strongly recommend that you
attach the rubber feet to the switch. Doing so
helps prevent airflow restriction and
overheating.
•Do not stack switches or place
Catalyst 3560-8PC switches side-by-side,
unless they are separated all around by at
least 3 inches (7.6 cm) of clearance from each
other.
•Do not wall-mount the Catalyst 3560-8PC
switch with its front panel facing up or to the
side. We recommend wall-mounting the
switch with its front panel facing down to
prevent airflow restriction and to provide
easier access to the cables.
•Clearance to the switch front and rear panels
meets these conditions:
– Front-panel LEDs can be easily read.
– Access to ports is sufficient for
unrestricted cabling.
– AC power cord can reach from the AC
power outlet to the connector on the
switch rear panel.
•Cabling is away from sources of electrical
noise, such as radios, power lines, and
fluorescent lighting fixtures.
•For 10/100 ports and 10/100/1000 ports, the
cable length from a switch to an attached
device cannot exceed 328 feet (100 meters).
•For cable lengths for small form-factor
pluggable (SFP) modules, see the
documentation that shipped with the
module.

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Warning Installation of the equipment must comply with local and national electrical codes.
Statement 1074
Warning This equipment is intended to be grounded. Ensure that the host is connected to earth
ground during normal use. Statement 39
Warning If a redundant power system (RPS) is not connected to the switch, install an RPS
connector cover on the back of the switch. Statement 265
Warning Class 1 laser product. Statement 1008
Warning
To prevent bodily injury when mounting or servicing this unit in a rack, you must take
special precautions to ensure that the system remains stable. The following guidelines
are provided to ensure your safety:
• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top
with the heaviest component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or
servicing the unit in the rack.
Statement 1006

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Warning For connections outside the building where the equipment is installed, the following
ports must be connected through an approved network termination unit with integral
circuit protection: 10/100/1000 Ethernet. Statement 1044
Warning Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if
interconnections are made using uninsulated exposed metal contacts, conductors, or
terminals. Avoid using such interconnection methods, unless the exposed metal parts
are located within a restricted access location and users and service people who are
authorized within the restricted access location are made aware of the hazard. A
restricted access area can be accessed only through the use of a special tool, lock and
key or other means of security. Statement 1072
Rack-Mounting the Switch (All Catalyst 3560 Switches Except the
Catalyst 3560-8PC Switch)
Note This section applies to all Catalyst 3560 switches except the Catalyst 3560-8PC switch. For
installation information for the Catalyst 3560-8PC switch, see “Securing the Switch on a Desk
or Shelf (only the Catalyst 3560-8PC Switch)” section on page 17 and “Mounting the Switch
with a Magnet Panel (only the Catalyst 3560-8PC Switch)” section on page 19.
This section covers basic 19-inch rack-mounting. As an example, all the illustrations show the
Catalyst 3560G-48PS switch. You can install and connect other Catalyst 3560 switches except the
Catalyst 3560-8PC switch as shown in these illustrations.

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Attaching the Brackets
Use four Phillips flat-head screws to attach the long side of the brackets to Catalyst 3560 switches in
one of three mounting positions.
Catalyst 3560G
SERIES
PoE-48
SYST
RPS
STAT
DUPLX
SPEED
PoE
MODE
12 56
78
910 11 12 13 14 15 16
34
1X
2X
15X
16X
17 18 21 22 23 24 25 26 27 28 29 30 31 32
19 20
17X
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31X
32X
33 34 37 38 39 40 41 42 43 44 45 46 47 48
35 36
33X
34X
47X
48X
49
50
51
52
Catalyst 3560G
SERIES
PoE-48
SYST
RPS
STAT
DUPLX
SPEED
PoE
MODE
12 56
78
910
11 12 13 14 15 16
34
1X
2X
15X
16X
17 18 21 22 23 24 25 26 27 28 29 30 31 32
19 20
17X
18X
31X
32X
33 34 37 38 39 40 41 42 43 44 45 46 47 48
35 36
33X
34X
47X
48X
49
50
51
52
CONSOLE
DC INPUTS FOR REMOTE
POWER SUPPLY
SPECIFIED IN MANUAL
Front-mounting position
Mid-rack-mounting position (telco rack)
Rear-mounting position
Number-8 Phillips
flat-head screws

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Mounting the Switch in a Rack
Use the black Phillips machine screw to attach the cable guide to the left or right bracket. Use the four
number-12 Phillips machine screws to attach the brackets to the rack.
Catalyst 3560G
SERIES
PoE-48
SYST
RPS
STAT
DUPLX
SPEED
PoE
MODE
12 56
78
910 11 12 13 14 15 16
34
1X
2X
15X
16X
17 18 21 22 23 24 25 26 27 28 29 30 31 32
19 20
17X
18X
31X
32X
33 34 37 38 39 40 41 42 43 44 45 46 47 48
35 36
33X
34X
47X
48X
49
50
51
52
Catalyst 3560G
SERIES
PoE-48
SYST
RPS
STAT
DUPLX
SPEED
PoE
MODE
12 5678
910 11 12 13 14 15 16
34
1X
2X
15X
16X
17 18 21 22 23 24 25 26 27 28 29 30 31 32
19 20
17X
18X
31X
32X
33 34 37 38 39 40 41 42 43 44 45 46 47 48
35 36
33X
34X
47X
48X
49
50
51
52
CONSOLE
DC INPUTS FOR REMOTE
POWER SUPPLY
SPECIFIED IN MANUAL
Cable
guide
Front-mounting position
Mid-rack-mounting position (telco rack)
Rear-mounting position
Black Phillips
machine screw
Number-12 Phillips
machine screws

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Securing the Switch on a Desk or Shelf (only the Catalyst 3560-8PC
Switch)
Note This section is specific to the Catalyst 3560-8PC switch. For installation information for other
Catalyst 3560 switches, see “Rack-Mounting the Switch (All Catalyst 3560 Switches Except
the Catalyst 3560-8PC Switch)” section on page 14.
To place the switch on a desk without using the mounting screws, simply attach the four rubber feet
on the bottom panel of the switch.
To secure the switch on top of or under a desk or a shelf, or on a wall, use the mounting template and
three mounting screws. Follow these steps:
1. Position the screw template on the mounting surface with the two side-by-side slots forward. Peel
the adhesive strip off the bottom, and attach the template.
2. Use a 0.144-inch (3.7 mm) or a #27 drill bit to drill a 1/2-inch (12.7 mm) hole in the three template
screw slot positions.
3. Insert the screws in the slots on the template, and tighten until they touch the template. Remove
the template from the mounting surface.
Number-8 Phillips pan-head screws
Mounting template

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4. Place the switch onto the mounting screws, and slide it forward until it locks in place.
1
CONSOLE 1x 2x 3x 4x 5x 6x 7x 8x
Catalyst 3560
SERIES
PoE-8
PoE
SPD
DPLX
STAT
SYST
MODE

19
Mounting the Switch with a Magnet Panel (only the Catalyst
3560-8PC Switch)
Note This section only applies to the Catalyst 3560-8PC switch. For installation information for all
other Catalyst 3560 switches, see “Rack-Mounting the Switch (All Catalyst 3560 Switches
Except the Catalyst 3560-8PC Switch)” section on page 14.
Follow these steps:
1. Position the mounting magnet on the mounting surface.
2. Place the bottom of the switch on the mounting magnet.
Catalyst 3560
SERIES
PoE-8
SYST
STAT
DPLX
SPD
SYST
CONSOLE
1x 2x 3x 4x 5x 6x 7x 8x
1
Metal mounting surface
Mounting magnet
Switch bottom panel

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6Connecting to the Switch Ports
This section describes how to connect to the switch ports, the SFP module ports, and to the
dual-purpose ports. It also describes how to verify your connections. For additional cabling
information, see the Catalyst 3560 Switch Hardware Installation Guide on Cisco.com.
Connecting to 10/100 and 10/100/1000 Ports
Follow these steps:
The fixed ports on the Catalyst 3560 Power over Ethernet (PoE) switches provide PoE support for
devices compliant with IEEE 802.3af and also provide Cisco pre-standard PoE support for Cisco
IP Phones and Cisco Aironet Access Points.
Each of the Catalyst 3560-24PS switch 10/100 ports or the Catalyst 3560G-24PS switch 10/100/1000
ports can deliver up to 15.4 W of PoE. On the Catalyst 3560-48PS or 3560G-48PS switches, any 24
of the 48 10/100 or 10/100/1000 ports can deliver 15.4 W of PoE, or any combination of the ports
can deliver an average of 7.7 W of PoE at the same time, up to a maximum switch power output of
370 W.
By default, a Catalyst 3560 switch PoE port automatically provides power when a valid powered
device is connected to it. For information about configuring and monitoring PoE ports, see the switch
software configuration guide. For information about troubleshooting PoE problems, see the Catalyst
3560 Switch Hardware Installation Guide on Cisco.com.
Note For simplified cabling, the automatic medium-dependent interface crossover (auto-MDIX)
feature is enabled by default on the switch. With auto-MDIX enabled, the switch detects the
required cable type for copper Ethernet connections and configures the interfaces accordingly.
Therefore, you can use either a crossover or a straight-through cable for connections to a
switch 10/100 or 10/100/1000 Ethernet port, regardless of the type of device on the other end
of the connection.
Step 1 When you connect to servers,
workstations, IP phones, wireless access
points, and routers, insert a
straight-through, twisted four-pair,
Category 5 cable in a switch 10/100 or
10/100/1000 port. Use a crossover,
twisted four-pair, Category 5 cable when
you connect to other switches, hubs, or
repeaters.
Step 2 Insert the other cable end into an RJ-45 connector on the other device.
SYST
RPS
STAT
DUPLX
SPEED
PoE
MODE
125678
910
11 12 13 14 15 16
34
1X
2X
15X
16X
10/100 or 10/100/1000 ports