Cisco TelePresence DX70 User manual

1
D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
User
Guide
Cisco DX70
Cisco DX80

2
D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
What’s in This Guide
Contents
Introduction
Best Practice ........................................................................ 4
Tour the Cisco DX70............................................................. 5
Tour the Cisco DX80............................................................. 6
Set Up Your Device for the First Time .................................. 7
Set a PIN or Password to Restrict Access ........................... 8
If You Forget Your PIN or Password ..................................... 9
Lock and Unlock Screen .....................................................10
Set or Change Screen-Lock Timeout .................................11
Call Tasks
Answer Call .........................................................................13
Disconnect Call....................................................................14
Hold and Resume ................................................................15
Place Call.............................................................................16
Use Contacts or Recents to Place Call ...............................17
Use Speed-Dials to Place Call ............................................18
Video Call Basics.................................................................19
Activate Self-View .............................................................. 20
Send a Voicemail.................................................................21
Listen to a Voicemail........................................................... 22
Reply to a Voicemail ........................................................... 23
Forward a Voicemail ........................................................... 24
Delete a Voicemail .............................................................. 25
Store and Retrieve Active Call with Call Park ..................... 26
Transfer a Call..................................................................... 27
Create Conference ............................................................. 28
Start or Join a Meet Me Conference.................................. 29
Share Content
Presentation ........................................................................31
WebEx Meetings
Start a Scheduled WebEx Meeting .................................... 33
Contacts
Add Someone From Call History to Contacts..................... 35
Make Someone a Favorite.................................................. 36
Allocate Numbers to Speed-Dial........................................ 37
Camera in Video Calls
Set the Camera Exposure Level......................................... 39
Settings
Access the Settings Menu ..................................................41
Bluetooth ............................................................................ 42
Microphone Mode (Cisco DX80 Only) ................................ 43
Accessibility Overview ....................................................... 44
Accessibility Procedures (I) ................................................ 45
Accessibility Procedures (II) ............................................... 46
Accessibility Explore by Touch Gestures ........................... 47
All entries in the table of contents are
clickable hyperlinks that will take you
to the corresponding topic.
To go between chapters, you may
also click on any of the icons in the
sidebar.

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Introduction
i

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Best Practice
Introduction
A successful video conference provides
a face-to-face meeting, even if the
participants are miles or continents apart.
Keep in mind that it still is a meeting—
normal etiquette and dress code apply
even here.
General
• Set the unit to Automatic Answer,
but mute the microphone for privacy
reasons, if possible.
In the Meeting Room
• Make sure that you do not obstruct the
view of the microphone at any time.
• Noise sources, such as computers,
should always be placed away from
the microphone of your unit. The noise
from such sources is often perceived
as surprisingly loud by the remote
participants.
• Pay attention to the background your
system will provide to the remote
participants. If the camera captures
the corridor outside your oce, people
that pass by may distract your remote
participants. This applies as well to
curtains with a distinct texture pattern
and, in particular, to curtains that move
due to air circulation in the room.
• If you are going to share content, some
of the participants will normally make
use of duo video. Two video streams
are used: one shows the presentation,
and the other shows the presenter or a
group of presenters. Smaller systems
may force you to choose between
showing the presentation or the
presenter.
• On some systems, duo video will be
shown side–by–side: half the screen
shows the presentation and the other
half shows the presenter. Look straight
into the camera when you present.
Otherwise, you may appear to the other
participants as sitting with your back to
the presentation. In most cases, you have
no inuence on how the others choose
to compose the image layout on their
system.

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Camera with privacy shutter, turn counter-clockwise
to shut and clockwise to open
Microphone mute button and loudspeaker volume
controls
Loudspeaker
SD card slot and connectors for headset and USB.
This USB socket is of the high-current (2A) type
which allows it to serve as charging port for suitable
devices.
Power On/O
Microphone
Introduction
Tour the Cisco DX70 About Operating Modes
Your Cisco DX70 may operate in one
of three modes: Public Mode, Simple
Mode, or Enhanced Mode. Public
Mode is similar to a kiosk mode. This
guide does not cover Public Mode.
In Enhanced Mode, the Cisco DX70
acts as an Android tablet, and the
phone part of the unit is then an
app referred to as the Call app. Your
Administrator sets up operating modes.
Simple Mode: Provides access to the
following functions:
Place calls
Access your list of Contacts
Display the list of Recent calls
Display any Voicemail (Messages)
View PC (if applicable)
Display the Settings menu
Enhanced Mode: Requires that you
start the Call app before you can use
the system as a phone.
To start the Call app, tap Phone ( )in
the left corner of the black bottom bar.
The Phone icon is shown in Enhanced
Mode only.
The usual Android navigation buttons
(Back, Home, and Recently Used
Apps) are shown when the Call app is
running.
Note The descriptions in this document
assume that the system either is in
Simple Mode or that the Call app is
running.
USB ports
HDMI sockets
LAN expansion connection. Connect your
PC LAN here to let your Cisco DX70 and
PC share a common LAN connection
LAN connection
Power supply socket

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Introduction
Tour the Cisco DX80
Camera with privacy shutter, turn counter-clockwise
to shut and clockwise to open
Microphone mute button, loudspeaker volume
controls and USB socket on the right side of the unit.
Power On/O
Loudspeaker
Microphone in each leg. As default, the microphones
are set in Focused mode. This mode suppresses
extraneous noise without aecting your voice. You
may change the microphone mode to Wide, as
explained in “Settings” on page 40
  Power supply socket
USB computer connection
HDMI computer connection
HDMI external monitor connection
SD card slot and Kensington lock
USB ports
  LAN expansion connection. Connect your
computer LAN here to let your Cisco DX80 and
computer share a common LAN connection
LAN connection
About Operating Modes
Your Cisco DX80 may operate in one
of three modes: Public Mode, Simple
Mode, or Enhanced Mode. Public
Mode is similar to a kiosk mode. This
guide does not cover Public Mode.
In Enhanced Mode, the Cisco DX80
acts as an Android tablet, and the
phone part of the unit is then an
app referred to as the Call app. Your
Administrator sets up operating modes.
Simple Mode: Provides access to the
following functions:
Place calls
Access your list of Contacts
Display the list of Recent calls
Display any Voicemail (Messages)
View PC (if applicable)
Display the Settings menu
Enhanced Mode: Requires that you
start the Call app before you can use
the system as a phone.
To start the Call app, tap Phone ( )in
the left corner of the black bottom bar.
The Phone icon is shown in Enhanced
Mode only.
The usual Android navigation buttons
(Back, Home, and Recently Used
Apps) are shown when the Call app is
running.
Note The descriptions in this document
assume that the system either is in
Simple Mode or that the Call app is
running.

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Introduction
Set Up Your Device for the First Time
When you start the system for the rst time,
you are invited to run a wizard. Just tap Get
started.
Enter your username and tap Continue.
Finally, it is time to make yourself feel at
home. You are now invited to put your
favorite apps as shortcuts on your screen.
You receive a prompt to log into Cisco
WebEx. Enter your WebEx username and
tap Next.
You then receive a prompt to enter your
username and password for your voicemail.
You are now done!
You receive a prompt to sign in to WebEx
Messenger or CUCM IM and Presence.
Tap the one that applies to you.
To synchronize your contacts and your
calendar, provide your Email address and
the corresponding password.
About Setup
Provided that self-provisioning is
allowed in your organization, your
system automatically prompts you to
enter the usernames and passwords
for the appropriate accounts.
Note This wizard does not appear
for units that run in the Call
application.
After you run this wizard, in most
cases, your receive a prompt to
provide a PIN or password to
restrict access to your unit. See the
following page for details.
If for some reason you want to run
this wizard at a later stage, use
Settings > Setup Assistant.

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Security
Set a PIN or Password to Restrict Access About PIN and Password
The system normally prompts you to
enter a PIN or password to prevent
unrestricted access to your system.
If you later want to change your
password or PIN, the procedure is
the same, but you have to access
the Settings menu rst.
To access the Settings menu, start
from Home screen and tap in the
lower right corner as shown in ”Set
or Change Screen-Lock Timeout”
on page 11.
The example shown here assumes
that you choose a PIN rather than
a password. The procedure is the
same in both cases, except that
a password typically consists of a
mixture of alphanumeric characters.
Tap Screen lock.
Using PIN as example, the system prompts you to enter a
four-digit PIN code.
To prevent lockout, you now receive a prompt to conrm
your PIN code. Enter the PIN code and tap OK.
Tap PIN or Password. Selection of None, if possible,
creates a vulnerable system and is not recommended.
Tap Continue when you are done.
Tap Home when you are done.

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Security
If You Forget Your PIN or Password Reset PIN or Password
If you forget your PIN or password,
you can have the system reset the
PIN or password for you.
Once it has been reset, you can
enter a new PIN or password by
following the procedure given on the
previous page.
To do so successfully, use your
Cisco user account or your Google
account.
The example here uses the Cisco
user account as an example, but the
procedure is the same if you choose
to use the Google account instead.
Emergency calls. Note that locked
screens still let you place emergency
calls. Tap the ?in the upper right
corner.
If you realize that you have forgotten your PIN or password,
tap ?in the upper right corner.
You now need to log in with your credentials. Tap Cisco
User or Google.
Your PIN or password are now reset. You must enter a new
PIN or password. See the previous page for details.
Tap Forgot PIN.
Enter username and password.

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Security
Lock and Unlock Screen About Screen Locking
To lock the screen, press the
Power button briey.
To unlock the screen,
enter your PIN or
password.
Screen locking is a way to block
unauthorized access to your device.
Make sure that your screen is locked
whenever you leave your device for
a while.
You can set up the screen lock to
be activated automatically after
a certain time of inactivity, as
described on the following page.
Emergency calls. Note that locked
screens still let you place emergency
calls. Tap the ?in the upper right
corner.

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Security
Set or Change Screen-Lock Timeout Set Timeout
Screen locking is a way to block
unauthorized access to your device.
Make sure that your screen is locked
whenever you leave your device for
a while.
You may set up the screen lock to
be activated automatically after a
certain time of inactivity.
Emergency calls. Note that locked
screens still let you place emergency
calls. Tap the ?in the upper right
corner.
Tap in the lower right corner, as shown. Tap Settings ( )
when the icon appears.
Select a timeout value.
Tap Security and then tap Automatically lock.
Tap Home to exit the Settings.

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Call Tasks

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Common Call Tasks
Answer Call A Few In-Call Tips
• If parties in a call hear a beep, the
call may be monitored or recorded.
Contact your system administrator
for more information.
• If you work in a contact center
or similar environment, you
can create, update, and delete
your own prerecorded greeting
that plays automatically if Agent
Greeting is congured on your
phone. For more information,
contact your system administrator.
• A Call Chaperone user cannot
answer an incoming call while calls
are chaperoned.
Already in a call? If you are already
in a call when someone calls you,
the current call is put on hold if you
answer the new call. If you decline
the new call, the current call is not
put on hold.
Tap Answer to accept the call or Decline to reject it.

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Common Call Tasks
Disconnect Call
To disconnect yourself from an ongoing call, tap End.
More Than One Call?
You cannot end a call that has been
put on hold. You must resume the
call in order to end it.

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
You can hold and resume calls. This
feature can be used to call someone
while a call is already active.
When you put a call on hold, the
Hold icon appears on the right in the
call information area. With a shared
line, when another phone places a
call on hold, the device displays the
Remote Hold icon.
If the Hold Reversion feature is
enabled for your device, a call that
you put on hold reverts to ringing
after a certain time. The reverted call
remains on hold until you resume
it or until Hold Reversion times out.
Your device indicates the presence
of a reverting call as follows:
• Alerts you at intervals with a single
ring (or ash or beep, depending
on your phone line setting).
• Briey displays a Hold Reversion
message in the status bar at the
bottom of the phone screen.
• Displays the animated Hold
Reversion icon next to the caller ID
for the held call.
About Hold and Resume
Common Call Tasks
Hold and Resume
In a call, tap Hold.
Your screen now looks as shown, and music plays
while the call remains on hold. To resume the call, tap
Resume.

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Common Call Tasks
Place Call About Placing Calls
Tap the Call icon, if needed.
Use the virtual keyboard to enter name, number, or address and then tap the green Call button.
To call someone who is not listed in
your list of contacts, use the virtual
keyboard on the screen to key in
their name, address, or number.
Anyone you have previously called
appears in the Recents list (until you
clear that list).
Any matches found in the Recents
list or in the Contacts list appear
as you type, provided that you
have set up the system to do so.
(See the illustration at left for more
information.)
To have the system
show search results
while you dial,
activate Predictive
Dialing in the Settings
menu.

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Common Call Tasks
Use Contacts or Recents to Place Call About Using Lists
Tap the Call icon, if needed.
Either tap Recents or Contacts and scroll the list vertically. Tap the green Call button to place the call.
To locate an entry in the Contacts or
Recents list, scroll through that list
as you do on a smart phone (that
is, swipe your nger vertically in the
required direction).

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Common Call Tasks
Use Speed Dials to Place Call About Speed Dial
After you have dened speed dials
(see the “Contacts” section for
more), they appear in the left column
of your Call menu. Tap a speed-dial
entry to place a call with this feature.

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Common Call Tasks
Video Call Basics About Video Calls
Video calls should be regarded as an
extension of regular phone calls.
You can adjust the camera exposure
level. See ”Set the Camera
Exposure Level” on page 39.
Place a call.
If the called system permits it, you are now in a video call.
If you want to see what others see from your system, tap
Self-view (in the upper right corner).
Wait for the call to connect.
Tap End to terminate the call.

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D1510406 English
User Guide Cisco DX70, Cisco DX80
Produced: November 2014, All Contents © 2014
Cisco Systems, Inc. All Rights Reserved.
Common Call Tasks
Activate Self-View About Self-View
The self-view shows your outgoing
video, which is what others see from
your system.
Note that you see a mirror image of
the outgoing video.
The self-view image may be moved
around on your screen. To do so,
place your nger on the self-view
image and drag it to a dierent
position.
In a call, tap Camera ( ). The self-view image appears as a picture-in-picture, as
shown. Tap Camera ( ) again to remove the self-view
image.
In a Call
Outside a Call
In the Call menu, tap More (...) to show the drop-down
menu. Tap Self-view. The self-view uses the full screen. Tap
Remove ( ) (not shown) to stop showing the self-view.