Cisco Meraki MR36-HW Manual

Meraki MR36-HW
Hardware Installation Guide

Trademarks
Meraki, Meraki MR36-HW, Meraki Cloud Controller, and Meraki Mesh are trademarks of Cisco
Systems, Inc. Other brand and product names are registered trademarks or trademarks of
their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, Cisco Systems reserves the
right to make changes to the products described in this document without notice. Cisco Systems does not
assume any liability that may occur due to the use or application of the product(s) or circuit layout(s)
described herein.
Warranty
Meraki, Inc. provides a lifetime warranty on this product. Warranty details may be found at www.meraki.com/legal.

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Table of Contents
1 Scope of Document and Related Publications 4
2 MR36-HW Overview 5
2.1 Package Contents 5
2.2 Understanding the MR36-HW 5
2.3 Security Features 7
2.4 Ethernet Ports 7
2.5 Power Source Options 7
2.6 Factory Reset Button 7
2.7 LED Indicators and Run Dark Mode 7
3 Pre-Install Preparation 8
3.1 Configure Your Network in Dashboard 8
3.2 Check and Upgrade Firmware 8
3.3 Check and Configure Firewall Settings 8
3.4 Assigning IP Addresses to MR36-HWs 9
3.4.1 Dynamic Assignment 9
3.4.2 Static
Assignment 9
3.4.3 Static IP
Assignment via DHCP Reservations 9
3.5 Collect Tools 10
3.6 Collect Additional Hardware for Installation 10
4 Installation Instructions 11
4.1 Choose Your Mounting Location 11
4.2 Install the MR36-HW 11
4.2.1 Attach the Mount Plate 11
4.2.1.1 Wall or Solid
Ceiling Mount Using Mount Plate 13
4.2.1.2 Drop Ceiling
Mount Using Mount Plate 14
4.2.1.3 Electrical Junction Box Mount Using Mount Plate 18
4.2.2 Power the MR36-HW 20
4.2.2.1 Powering the MR36-HW with Meraki AC Adapter 21
4.2.2.2 Powering the MR36-HW with Meraki 802.3at Power over Ethernet Injector 21
4.2.2.3 Powering the MR36-HW with an 802.3at Power over Ethernet Switch 22
4.2.3 Mount the MR36-HW 22
4.2.3.1 Assemble Security Hasp to the MR36-HW 22
4.2.3.2 Assemble MR36-HW to the Mount Plate 23
4.2.3.3 Desk or Shelf Mount 25
4.3 Secure the MR36-HW 26
4.3.1 Security Screw 26
4.3.2 Kensington Lock 26
4.4 Verify Device Functionality and Test Network Coverage 27
5 Troubleshooting 27

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1 Scope of Document and Related Publications
The MR36-HW Hardware Installation Guide describes the installation procedure for the MR36-HW
indoor access point. Additional reference documents are available online at
www.meraki.com/library/product.

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2 MR36-HW Overview
The Meraki MR36-HW is an enterprise-class, dual-concurrent 2x2 MIMO 802.11ax indoor access
point designed for high-density deployments in offices, schools, hospitals and hotels. When
connected to the Meraki Cloud Controller, the MR36-HW enables the creation of ultra-high speed,
reliable indoor wireless networks quickly, easily and cost- effectively.
2.1 Package Contents
The MR36-HW package contains the following:
MR36-HW access
point
Mounting plate
Drop ceiling mounting
kit Wall screws
Security screws
Mounting Template
2.2 Understanding the MR36-HW
MR36-HW Operation Temperature:
32 ° F to 104 ° F (0 ° C to 40 ° C)
Your Meraki MR36-HW has the following features:
Kensington lock hard point
Mount plate attachment slots (2x)
Cable access bay
Desk mount feet (4x)
MR36-HW cable access bay
Factory Reset Button
Ethernet port Power supplied by PoE: 50-57Vdc 0.6A
AC Adapter plug (sold separately) Power supplied by adapter: 12Vdc, 2.5A
Your MR36-HW mount plate has the following features:

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Access point mounting posts (2x)
Various mounting holes

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2.3 Security Features
The MR36-HW features multiple options for physically securing the access point after installation:
1. Security screw –The accessory kit includes screws that can be used to secure the
access point to the mount plate. Engaging the security screw prevents accidental
dislodging and theft.
2. Kensington lock –The access point contains a hard point that allows it to be secured to
any nearby permanent structure using a standard Kensington lock.
2.4 Ethernet Ports
The MR36-HW features an Ethernet RJ45 port that accepts 802.3af power (labeled “PoE”). This port
should be used for uplink to your WAN connection.
2.5 Power Source Options
The MR36-HW access point can be powered using either the Meraki AC Adapter or 802.3af PoE
Injector (both sold separately) or a third-party 802.3af PoE switch.
2.6 Factory Reset Button
If the button is pressed and held for at least five seconds and then released, the MR36-HW will
reboot and be restored to its original factory settings by deleting all configuration information stored on
the unit.

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3 Pre-Install Preparation
You should complete the following steps before going on-site to perform an installation.
3.1 Configure Your Network in Dashboard
The following is a brief overview only of the steps required to add an MR36-HW to your network. For
detailed instructions about creating, configuring and managing Meraki wireless networks, refer to the
Meraki Cloud Controller Manual (meraki.com/library/product).
1. Login to http://dashboard.meraki.com. If this is your first time, create a new account.
2. Find the network to which you plan to add your APs or create a new network.
3. Add your APs to your network. You will need your Meraki order number (found on your
invoice if you ordered directly from Meraki) or the serial number of each AP, which looks like
Qxxx-xxxx-xxxx, and is
found on the bottom of the unit. You will also need your Enterprise Cloud Controller license key,
which you should have received via email from shippin[email protected].
4. Go to the map / floor plan view and place each AP on the map by clicking and dragging it to
the location where you plan to mount it.
3.2 Check and Upgrade Firmware
To ensure your MR36-HW performs optimally immediately following installation, Meraki recommends
that you facilitate a firmware upgrade prior to mounting your MR36-HW.
1. Attach your MR36-HW to power and a wired Internet connection. See p. 19 of this
Hardware Installation Guide for details.
2. The MR36-HW will turn on and the Power LED will glow solid orange. If the unit does not
require a firmware upgrade, the Power LED will turn white within thirty seconds.
* If the unit requires an upgrade, the Power LED will begin blinking orange until the upgrade is
complete, at which point the Power LED will turn solid white. You should allow about an hour for
the firmware upgrade to complete, depending on the speed of your internet connection.
3.3 Check and Configure Firewall Settings
If a firewall is in place, it must allow outgoing connections on particular ports to particular IP
addresses. The most current list of outbound ports and IP addresses can be found here:
http://tinyurl.com/y79une3

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3.4 Assigning IP Addresses to MR36-HWs
All gateway MR36-HWs (MR36-HWs with Ethernet connections to the LAN) must be assigned
routable IP addresses. These IP addresses can be dynamically assigned via DHCP or statically
assigned.
3.4.1
Dynamic Assignment
When using DHCP, the DHCP server should be configured to assign a static IP address for each MAC
address belonging to a Meraki AP. Other features of the wireless network such as 802.1x authentication,
may rely on the property that the APs have static IP addresses.
3.4.2
Static Assignment
Static IPs are assigned using the local web server on each AP. The following procedure describes
how to set the static IP:
1. Using a client machine (e.g. a laptop), connect to the AP either wirelessly (by associating to
any SSID broadcast by the AP) or over a wired connection.
If using a wired connection, connect the client machine to the MR36-HW either through a PoE switch
or a Meraki PoE Injector. If using a PoE switch, plug an Ethernet cable into the MR36-HW’s Ethernet
jack, and the other end into a PoE switch. Then connect the client machine over Ethernet cable to
the PoE switch. If using a Meraki PoE Injector, connect the MR36-HW to the “PoE” port of the Injector,
and the client machine to the “LAN” port.
2. Using a web browser on the client machine, access the AP’s built-in web server by
browsing to http://my.meraki.com. Alternatively, browse to http://10.128.128.128.
3. Click on the “Static IP Configuration” tab. Log in. The default user name is “admin”. The default
password is the AP’s serial number, with hyphens included
4. Configure the static IP address, net mask, gateway IP address and DNS servers that this AP will
use on its wired connection.
5. If necessary, reconnect the AP to the LAN.
3.4.3
Static IP via DHCP Reservations
Instead of associating to each Meraki AP individually to configure static IP addresses, an administrator can
assign static IP addresses on the upstream DHCP server. Through “DHCP reservations”, IP addresses are
“reserved” for the MAC addresses of the Meraki APs. Please consult the documentation for the DHCP
server to configure DHCP reservations.

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3.5 Collect Tools
You will need the following tools to perform an installation:
Phillips
screwdrive
r
Hammer Drill with
1/4”
(6.3mm)
bits
3.6 Collect Additional Hardware for Installation
802.3at PoE power source (either
PoE switch or Meraki 802.3at PoE
Injector)
AC Adapter
Network cables with RJ45 connectors
long enough for your particular mounting
or