Cisco Meraki Go GR10 User manual

Meraki Go GR10 Installation Guide
This guide describes the step-by-step process for installing the Meraki Go GR10 indoor WiFi access point.
The Cisco Meraki GR10 is a dual-band enterprise class 802.11ac cloud-managed access point.
Package Contents
The GR10 package contains the following:
• GR10 Cloud-Managed Access Point
• Mount plate
• Mount Kit
◦ Wall screws, wall screw anchors, and security screws
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Understanding the GR10
Your Meraki GR10 has the following features:
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The mount plate has the following features:
Security Features
The GR10 features multiple options for physically securing the access point after installation:
1. Security screw – The accessory kit includes screws that can be used to secure the access point to the mount
cradle. Engaging the security screw prevents accidental dislodging and theft.
Ethernet Ports
The GR10 features a Gigabit Ethernet R 45 port that accepts 802.3at and 802.3af power (labeled “Eth0, PoE”). This
port should be used for uplink to your WAN connection.
Power Source Options
The GR10 access point can be powered using either the Meraki AC Adapter, PoE Injector (both sold separately), or a
third-party PoE switch.
Factory Reset Button
If the button is pressed and held for at least five seconds and then released, the GR10 will reboot and be restored to its
original factory settings by deleting all configuration information stored on the unit.
LED Indicators and Run Dark Mode
Your GR10 is equipped with a multi-color LED light on the front of the unit to convey information about system
functionality and performance:
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• Orange - AP is booting (permanent Orange suggests hardware issue)
• Rainbow - AP is initializing/scanning
• Blinking Blue - AP is upgrading
• Green - AP in Gateway mode with no clients
• Blue - AP in Gateway mode with clients
• Blinking Orange - AP can't find uplink
The GR10 may be operated in “Run Dark” mode for additional security and to reduce the visibility of the access point. In
this mode, the LED will not be illuminated. This mode may be enabled through Meraki dashboard.
Pre-Install Preparation
You should complete the following steps before going on-site to perform an installation.
Setup your Meraki Go Account
The following is a brief overview only of the steps required to add an GR10 to your network. For detailed instructions
about creating, configuring and managing Meraki Go wireless networks, refer to the online documentation
(https://documentation.meraki.com/Go).
1. Login to https://account.meraki-go.com/go. If this is your first time, create a new account.
2. Once your account is created, be sure to install the Meraki Go app on your mobile device.
3. Follow the in-app instructions to scan and add your new hardware to the Meraki Go account.
Check and Upgrade Firmware
To ensure your GR10 performs optimally immediately following installation, it is recommended that you facilitate a
firmware upgrade prior to mounting your GR10.
1. Attach your GR10 to power and a wired Internet connection. See the "Power the GR10" section for details.
2. The GR10 will turn on and the LED will glow solid orange. If the unit does not require a firmware upgrade, the LED
will turn either green (no clients associated) or blue (clients associated) within thirty seconds.
* If the unit requires an upgrade, the LED will begin blinking orange until the upgrade is complete, at which point the LED
will turn solid green or blue. You should allow at least a few minutes for the firmware upgrade to complete, depending on
the speed of your internet connection.
Check and Configure Firewall Settings
If a firewall is in place, it must allow outgoing connections on particular ports to particular IP addresses. The most
current list of outbound ports and IP addresses for your particular organization can be found here.
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Assigning IP Addresses to GR10s
All gateway GR10s (GR10s with Ethernet connections to the LAN) must be assigned routable IP addresses. These IP
addresses can be dynamically assigned via DHCP or statically assigned.
Dynamic Assignment
When using DHCP, the DHCP server should be configured to assign a static IP address for each MAC address
belonging to a Meraki AP. Other features of the wireless network, such as 802.1X authentication, may rely on the
property that the APs have static IP addresses.
Static Assignment
Static IPs are assigned using the local web server on each AP. The following procedure describes how to set the
static IP:
1. Using a client machine (e.g., a laptop), connect to the AP wirelessly (by associating to any SSID
broadcast by the AP) or over a wired connection.
2. If using a wired connection, connect the client machine to the GR10 either through a PoE switch or a
PoE Injector. If using a PoE switch, plug an Ethernet cable into the GR10’s Ethernet jack, and the other
end into a PoE switch. Then connect the client machine over Ethernet cable to the PoE switch. If using a
PoE Injector, connect the GR10 to the “PoE” port of the Injector, and the client machine to the “LAN”
port.
3. Using a web browser on the client machine, access the AP’s built-in web server by browsing
to http://my.meraki.com. Alternatively, browse to http://10.128.128.128.
4. Click on the “Uplink Configuration” tab. Log in. The default login is the serial number (e.g. Qxxx-xxxx-
xxxx), with no password (e.g., Q2DD-551C-ZYW3).
5. Configure the static IP address, net mask, gateway IP address and DNS servers that this AP will use on
its wired connection.
6. If necessary, reconnect the AP to the LAN.
Static IP via DHCP Reservations
Instead of associating to each Meraki AP individually to configure static IP addresses, an administrator can
assign static IP addresses on the upstream DHCP server. Through “DHCP reservations,” IP addresses are
“reserved” for the MAC addresses of the Meraki APs. Please consult the documentation for the DHCP server to
configure DHCP reservations.
Collect Tools
You will need the following tools to perform an installation:
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Collect Additional Hardware for Installation
You will need the following hardware to perform an installation:
Installation Instructions
Choose Your Mounting Location
A good mounting location is important to getting the best performance out of your GR10 access point. Keep the
following in mind:
1. The device should have unobstructed line of sight to most coverage areas. For example, if installing in an office
filled with workspaces divided by mid-height cubicle walls, installing on the ceiling or high on a wall would be ideal.
2. Power over Ethernet supports a maximum cable length of 300 ft (100 m).
3. If being used in a mesh deployment, the GR10 should have line of sight to at least two other Meraki devices. A
Cisco Partner can help ensure that your AP placement is ideal.
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Mount the GR10
Attach the GR10 to the Mount Cradle
The GR10 attaches to the mount cradle with two tabs on the cradle that insert into the GR10, and is secured to the
cradle using one screw.
To attach the GR10 to the mount cradle properly, line up the top edge of the AP with the top tab of the mount cradle.
Since the cradle is already mounted to the wall, guide the GR10 towards the top tab and insert the top tab into the
GR10’s slot.
Then adjust the GR10 to guide the GR10’s bottom slot into the cradle’s bottom tab until it clicks into place. Once in
place, the GR10 should be secured to the cradle by using one of the included screws in the cradle’s bottom tab.
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To release the GR10 from the mount cradle, first remove the security screw that secures the GR10 to the cradle’s
bottom tab. While holding the GR10 with one hand, press the cradle’s bottom tab upwards, releasing the GR10 from the
bottom of the cradle. Then remove the GR10 from the cradle’s top tab.
Desk or Shelf Mount
The GR10 can be placed on a desk or shelf resting on the non-scratch rubber feet. The mount cradle is not necessary
for a desk or shelf installation.
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Secure the GR10
Depending on your mounting environment, you may want to secure the GR10 to its mount location. Your GR10 can be
secured in several ways. If the GR10 has been installed using the mount cradle, it should be secured via security screw
(Torx security screws are included) and/or Kensington lock. If the mount cradle was not used, the GR10 can still be
secured using a Kensington lock.
Power the GR10
If mounting to an electrical junction box, feed the Ethernet cable through the cable access hole in the mount cradle. If
mounting to a wall or ceiling, the Ethernet cable will feed from behind the GR10. The "Power Source Options" section of
this document lists the different powering options and their unique characteristics.
Verify Device Functionality and Test Network Coverage
1. Check LEDs
a. The Power LED should be solid green (or blue, if clients are connected). If it is flashing blue, the firmware is
automatically upgrading and the LED should turn green when the upgrade is completed (normally within a
few minutes). See the "LED Indicators" section for more details. .
b. Note: Your GR10 must have an active route to the Internet to check and upgrade its firmware.
2. Verify access point connectivity
a. Use any 802.11 client device to connect to the GR10 and verify proper connectivity using the client’s web
browser.
3. Check network coverage
4. Confirm that you have good signal strength throughout your coverage area. You can use the signal strength meter
on a laptop, smart phone, or other wireless device.
Troubleshooting
Reference the MR Product Page for additional information and troubleshooting tips.
Regulatory
This equipment is for indoor use only and the PoE device is considered unlikely to connect to an Ethernet network with
outside plant routing, including campus environments.
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
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