Citizen PPU-700 User manual

LINE THERMAL PRINTER
MODEL PPU-700/PPU-700II
Quick Start Guide
ZG74904-10F
1.10E-1612
Printed in Japan
GENERAL PRECAUTIONS
1. The information contained in this manual is subject to change without prior
notice.
2. Reproduction or transfer of part or all of this manual in any means is prohibited
without permission from CITIZEN SYSTEMS.
3. Except explained elsewhere in this manual, do not attempt to service,
disassemble, or repair this product.
4. Note that CITIZEN SYSTEMS is not responsible for any damage attributable to
incorrect operation/handling or improper operating environments that are not
specified in this manual.
5. Operate this printer only as described in this manual. Failure to do so may
cause accidents or other problems.
6. Data are basically for temporary use and not for storage for a long period or
permanently. Please note that CITIZEN SYSTEMS is not responsible for damage
or lost profit resulting from the loss of data caused by accidents, repairs, tests or
other occurrence.
7. If you find loss of information, error, or uncertain matter, please contact your
CITIZEN SYSTEMS dealer.
8. Please note CITIZEN SYSTEMS is not responsible for anything that may occur
from operating this printer regardless of what is stated in “7” above.
PRECAUTIONS ON PRINTER INSTALLATION
WARNING
PRECAUTIONS IN HANDLING THE PRINTER
WARNING
This printer conforms to the following Standards:
The Low Voltage Directive 2006/95/EC, formerly 72/23/EEC,
the EMC Directive 2004/108/EC, formerly 89/336/EEC, the RoHS
Directive 2002/95/EC, and the WEEE Directive 2002/96/EC.
LVD:EN60950
EMC : EN55022 Class A
EN61000-3-2
EN61000-3-3
EN55024
This declaration is applied only for 230V model.
Declaration of Conformity
IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy
and if not installed and used in accordance with the instruction manual, may cause
interference to radio communications. It has been tested and found to comply with
the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC
Rules, which are designed to provide reasonable protection against such interference
when operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct
the interference.
CAUTION: Use shielded cable for this equipment.
Sicherheitshinweis
Die Steckdose zum Anschluß dieses Druckers muß nahe dem Gerät angebracht und
leicht zugänglich sein.
For Uses in Canada
This digital apparatus does not exceed the class A limits for radio noise emissions
from digital apparatus, as set out in the radio interference regulations of the Canadian
department of communications.
Pour L’utilisateurs Canadiens
Cet appareil numérique ne dépasse pas les limites de carégorie a pour les émissions
de bruit radio émanant d’appareils numériques, tel que prévu dans les réglements
sur l’interférence radio du départment Canadien des communications.
Do not use or store this product in a place where it will be exposed to:
●Flames or moist air
●Direct sunlight
●Hot airflow or radiation from a heating device
●Salty air or corrosive gases
●Ill-ventilated atmosphere
●Chemical reactions in a laboratory
●Airborne oil, steel particles, or dust
●Static electricity or strong magnetic field
•Neglecting these warnings may result in printer failure, overheating,
emission of smoke, fire, or electric shock.
Do not drop any foreign object nor spill liquid into the printer. Do not
place any object on the printer either.
●Do not drop any metallic object such as paper clip, pin or screw into
the printer.
●Do not place a flower vase, pot or cup containing water on the printer.
●Do not spill coffee, soft drinks or any other liquid into the printer.
●Do not spray insecticide or any other chemical liquid over the printer.
●Never use organic cleaning solvent such as alcohol, paint thinner,
trichloroethylene, benzene, or ketone.
•Ametallic foreign object, if accidentally dropped into the printer, may
cause printer failure, fire, or electric shock. Should it occur,
immediately turn the printer off, unplug it from the supply outlet,
and call your local CITIZEN SYSTEMS dealer.
Do not handle the printer in the following ways:
●Do not allow the printer to sustain strong impacts or hard jolts (e.g.,
trampling, dropping, striking with a hard edge).
●Never attempt to disassemble or modify the printer.
•Neglecting to handle properly may result in printer failure,
overheating, emission of smoke, fire, or electric shock.
Install, use, or store the printer out of the reach of children.
•Electric appliances could cause an unexpected injury or accident if
they are handled or used improperly.
•Keep the power cord and signal cables out of the reach of children.
Also children should not be allowed to gain access to any internal
part of the printer.
•The plastic bag the printer came in must be disposed of properly or
kept away from children. Wearing it over the head may lead to
suffocation.
Please observe the following precautions for power source and power
cord:
●Do not plug or unplug the power cord with a wet hand.
●Use the printer only at the specified supply voltage and frequency.
●Use only the specified AC adapter with the printer.
●Check to make sure that the supply outlet from which the printer is
powered has a sufficient capacity.
●Do not supply the printer from a power strip or current tap shared
with other appliances.
●Do not plug the power cord into a supply outlet with dust or debris
left on its plug.
●Do not use a deformed or damaged power cord.
•Neglecting to handle properly may result in printer failure, emission
of smoke, fire, or electric shock.
•An overload may cause the power cord to overheat or fire or the
circuit breaker to trip.
●Do not use the printer while the power cord is loaded with anything
or it is trampled on.
●Do not use or carry the printer with its power cord bent, twisted, or
pulled.
●Do not attempt to modify the power cord unnecessarily.
●Do not lay the power cord in the neighbor of a heating device.
•Neglecting these cautions may cause wires or insulation to break,
which could result in leakage, electric shock, or printer failure. If a
power cord sustains damage contact your CITIZEN SYSTEMS dealer.
●Do not leave things around the supply outlet.
●Supply power to the printer form a convenient wall outlet, readily
accessible in an emergency.
•The printer may not be immediately shut down in an emergency.
●Insert the power plug fully into the supply outlet.
●If the printer is likely to be out of use for a long time, leave it
disconnected from its supply outlet.
EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.
QR Code is registered trademark of DENSO WAVE INCORPORATED.
CITIZEN is a registered trademark of Citizen Watch Co., Ltd. Japan.
Company names and product names in this manual are trademarks or
registered trademarks of relevant companies.
Copyright c 2016 by CITIZEN SYSTEMS JAPAN CO., LTD.

2 Model Classification
The printer models are classified by the following designation method:
1 Unpacking
After unpacking the printer, confirm that the following are provided.
●Printer: 1
3 Connecting the AC Adapter and AC Cable
4 Connecting Interface Cables
1. Turn the printer power off.
2. Connect the interface connector in the correct direction.
3. Fix the interface connector using a screwdriver.
4. Connect the other end of the interface cable to the host.
5 Setting/Replacing Paper Roll
5.1 Paper Setting from Paper Side-in
1. Open the paper guide with the head up lever.
2. Cut the top end of the paper roll at about right angle to the roll direction.
3. Insert a paper roll.
4. Confirm that the roll paper end is rest in the guide. Close the paper guide.
5. Roll paper is automatically loaded and paper initializing operation starts.
6. When paper initialize operation is finished, the printer is ready for printing.
2.1 PPU-700/PPU-700II Series
PPU-700II - RS U M1
Character Set
U: International
J: Japan (Supporting Kanji code)
Black Mark Sensor Position (Option)
None: No Sensor (Standard)
M1: Rear Left
M2: Rear Right (Head Up Lever side)
M3: Left of Print Surface
Interface
In case of PPU-700
R: Serial (RS-232C)
P: Parallel (IEEE 1284 compliant)
U: USB
In case of PPU-700II
R: Serial (RS-232C) + USB
P: Parallel (IEEE 1284 compliant) + USB
U: USB
Model Name
PPU-700 - R U M1
1. Turn the printer power off.
2. Confirm the direction of the cable connector of the AC adapter and insert it
into the power connector until it is locked.
Power connector
Cable connector
Power switch
AC Cable
Interface connector
CAUTION!
●Confirm the pin arrangement for the interface connector and cable. Wrong wiring
may result in fault, malfunction, or the like of the computer as well as the printer.
●Always hold the connector when connecting or disconnecting the interface cable.
Holding the cable may cause disconnection of the cable core.
Power switch
Interface cable
Head up
lever
5.2 Paper Setting by Auto-loading
1. Keep the paper guide closed.
2. Cut the end of the roll paper almost at right angle.
3. Insert the roll paper from the paper slot till it gets a drag.
4. Paper is detected and automatically fed for a certain time and then paper
initialize operation starts.
5. When paper initialize operation is finished, the printer is ready for operation.
6. When paper feeding fails, extract the paper once and repeat the procedure
from step 3.
6 Operation Panel and Error Indication
(1) POWER LED (Green)
ON: Lights while power is supplied.
OFF: Goes off while power is not supplied.
Blinking: Blinks while some operation is in process.
(2) ERROR LED (Red)
The ON/Blink status indicates the status of the error. Blinking also occurs
while the printer is waiting for macro execution. (For details, refer to
Command Details and Macro execution command.)
ERROR POWER LED ERROR LED BUZZER
Paper end Lights Lights
Paper near-end Lights Lights —
Cover open Lights Lights
Cutter motor lock Lights
Head overheat Lights —
Memory check error Lights —
Low voltage error Lights —
High voltage error Lights —
Sum check error —
Presenter error Lights
Black marked paper Lights
detection error
Macro execution Lights —
wait