Clare Controls ClareVision Plus Series User manual

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ClareVision Plus IP Cameras
Quick Start Guide
Content
Introduction...1
Included...1
Installation Options...2
Creating and using a ClareVision Plus account...3
Warranty Information...9
Support...9
Last modified: 01/23/19
Introduction
Thank you for choosing Clare Controls. In today’s competitive market place, we
can appreciate that you have many choices for your home automation needs.
This document is intended as a quick-start guide, not a full product guide. For
more information, view the full ClareVision Plus Camera User Guide (DOC ID
1430 Rev 02).
Included
(contents vary per NVR)
•Camera
•Power supply
•Composite video output pigtail adapter (if applicable)
•Mounting screws (if applicable)
•Anchors (if applicable)
•Hex tool (if applicable)
•Drill template
•Weather housing (if applicable)
Note: Ensure all accessories are included. If not, contact your dealer.

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Installation Options
Select an installation option.
Installation Option 1: PoE (Power over Ethernet)
Option 1 requires access to the ClareVision Plus app, camera, and a PoE power
supply.
To setup your ClareVision Plus camera using PoE:
1. Connect the camera to the PoE port on the PoE injector.
2. Connect the injector to the router, and then plug in the injector’s power
supply.
3. Download and launch the ClareVision Plus app.
Installation Option 2: Wi-Fi
Option 2 requires access to Wi-Fi, the ClareVision Plus app, and the camera.
Note: When using the Wi-Fi option, ensure that your mobile device is connected
to the desired network for the camera.

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To setup your ClareVision Plus camera using Wi-Fi:
1. Connect the camera to the power supply.
2. Connect your mobile device to the Wi-Fi network desired for camera use
(2.4Ghz only).
3. Add the camera in the ClareVision Plus app, see “To add a ClareVision Plus
camera,” on page 4.
Creating and using a ClareVision Plus account
To access the live camera view and stream footage from anywhere in the world,
you must set up a ClareVision Plus account.
To setup the ClareVision Plus account using an iOS device:
1. Download and install the ClareVision Plus app.
ClareVision Plus for Android –Google Play
ClareVision Plus for iOS - iTunes
2. Launch the app, and then tap My Devices.
3. Tap Login.
4. Enter the homeowner’s credentials.
–or –
Tap Register. Follow the registration steps below.
Note: The ClareVision Plus account used must be that of the homeowner.
a. Tap Mobile or Email (preferred), and then read and select the
checkbox for the Terms of Service.
b. Select the country, and then tap Finish in the top-right.
Email
i. Enter the customer’s email address, and then tap Next.
ii. Retrieve the code from the email and enter it into the Security
Code field.
iii. Tap Next
Mobile
i. Enter the customer’s mobile number, and then tap in the
Mobile Phone Number field.
ii. Tap Get Security Code.

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iii. Retrieve and copy the code from the text message, and then
paste in into the Security Code field.
Note: If the code is not sent correctly or the timer expires, tap
Get Again.
iv. Tap Next.
c. Enter your preferred username and password, confirm the password,
and then tap Finish.
Note: the username cannot contain spaces.
To setup the ClareVision Plus account on an Android device:
1. Download and install the ClareVision Plus app.
ClareVision Plus for Android –Google Play
ClareVision Plus for iOS - iTunes
2. Launch the app, select your country/region, and then tap the Checkmark icon
in the top-right corner.

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3. Tap Login, and then tap Register.
Follow the registration steps below.
Note: The ClareVision Plus account used must be that of the homeowner.
a. Read the Privacy Policy, and then tap Agree.
b. The Mobile Phone Number option is selected by default. Enter the
mobile device’s number.
–or –

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Tap Register by Email Address at the bottom of the screen, and then
enter your email address.
c. Tap Get Verification Code.
A verification code is sent to the email/phone.
d. Check the SMS or email message for the verification code, copy the
code, and then return to the ClareVision Plus app.
e. Enter the verification code into the field, and then tap Next.
f. Enter your preferred username and password, confirm the password,
and then tap Finish.
4. Tap Login, and then enter your set credentials.
Note: Android users with a device that supports fingerprint authentication are
presented with a fingerprint authentication pop-up. If desired enable the
fingerprint usage.
a. Tap Settings.
The CVP Account Management settings display.

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b. Tap the Fingerprint Authentication slider to enable the feature.
c. Follow the displayed instructions, pressing the desired finger over the
fingerprint reader on the mobile device.
Note: Once finished, Fingerprint Authentication is required to access
the app.
5. Add your CVP cameras.
To add a ClareVision Plus camera:
1. Launch the ClareVision Plus app.
2. Tap My Devices, and then tap .
3. Scan the QR code on the camera housing or the packaging label.
4. Follow the instructions in the ClareVision Plus app to complete the process.
5. Once completed, tap the ClareVision Plus logo under the camera part
number, the live stream displays
To view recorded video from the ClareVision Plus app:
Notes
•You must have an NVR or a micro SD card to record footage.
•ClareVision Plus micro SD cards come pre-formatted for ClareVision Plus
cameras. Other micro SD cards require formatting before use.
1. Tap .
2. Tap .
3. Select a date range.
4. Select the camera(s) to search for recorded footage.
Recorded video is displayed.

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Understanding the ClareVision Plus app icons
The below icon guide helps navigate and configure settings in the ClareVision
Plus app.
Table 1: Live and recorded video settings
Icon
Icon description
2-way audio
This icon enables 2-way audio.
Take photo
This icon saves a snapshot to the apps pictures and videos section.
Record video
This icon saves a recorded video the apps gallery.
HD/Basic video
This icon switches between 480p and 1080p video.
Start/pause footage
This icon plays/pauses the current footage stream.
Volume control
This icon adjusts the volume of the selected stream.
Camera view (1 monitor)
This icon allows the user to view multiple streams as once.
Zoom
This icon zooms in on the stream.
Back
This icon brings the user back to the previous screen.
Settings
This icon allows the user to access the device’s settings.
Add device
This icon allows the user to add a new device.
Playback
This icon allows the user to play back footage from the stream.

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Warranty Information
Clare Controls offers a three (3) year limited warranty on original Clare Controls
components, from the date of shipment form Clare Controls. To view complete
limited warranty details, including limitations and exclusions, see
www.clarecontrols.com/warranty.
Support
Dealer Support –contact Clare Technical Services at:
[email protected]
Homeowner Support –contact ClareCare
[email protected]