Clare Controls ClareVision Plus User manual

ClareVision Plus
Camera User Guide
Last Modified: 10/29/2020
DOC ID –1430 • Rev 03

2Clare Vision Plus Camera User Guide

Copyright
© 29OCT20Clare Controls, LLC. All rights reserved.
This document may not be copied in whole or in part or otherwise
reproduced without prior written consent from Clare Controls, LLC.,
except where specifically permitted under US and international
copyright law.
Trademarks and
patents
The ClareVision Plus name and logo are trademarks of Clare
Controls, LLC.
Other trade names used in this document may be trademarks or
registered trademarks of the manufacturers or vendors of the
respective products.
FCC compliance
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
FCC compliance
This equipment has been tested and found to comply with the limits
for a digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his or her own expense.
This product and - if applicable - the supplied accessories too are
marked with "CE" and comply therefore with the applicable harmonized
European standards listed under the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC.
2002/96/EC (WEEE directive): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the European
Union. For proper recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery
that cannot be disposed of as unsorted municipal waste in the
European
Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see:
www.recyclethis.info.
Contact information
For contact information, see www.clarecontrols.com.

4Clare Vision Plus Camera User Guide
Disclaimer statement
“Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability
of the security or signaling aspects of this product. UL has only tested for fire,
shock or casualty hazards as outlined in UL’s Standard(s) for Safety, UL60950-1.
UL Certification does not cover the performance or reliability of the security or
signaling aspects of this product. UL MAKES NO
REPRESENTATIONS, WARRANTIES OR CERTIFICATIONS WHATSOEVER
REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR
SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.”

Clare Vision Plus Camera User Guide i
Content
i
Important information............................................................................................6
Limitation of liability ...........................................................................................6
Safety warnings and cautions............................................................................7
Advisory messages ...........................................................................................9
Warranty information.......................................................................................10
System requirement ........................................................................................11
Camera default login information.....................................................................11
Network connection.............................................................................................12
Setting the network camera over LAN.............................................................12
Wiring over LAN ..............................................................................................12
Setting the Clare Vision Plus camera over WAN.............................................15
Static IP connection.....................................................................................15
Connecting the network camera with static IP directly.................................15
Dynamic IP connection................................................................................16
Access to the network camera............................................................................18
Accessing through a web browser...................................................................18
Wi-Fi settings......................................................................................................20
Configuring Wi-Fi connection in manage and ad-hoc modes..........................20
Wireless connection in ad-hoc mode...........................................................21
Security mode .................................................................................................22
WPA-personal and WPA2-personal mode...................................................22
WPA- enterprise and WPA2-enterprise mode .............................................23
Easy Wi-Fi connection with WPS function.......................................................24
IP property settings for wireless network connection.......................................26
Live View.............................................................................................................27
Live View page................................................................................................27
Starting live view..............................................................................................28
Recording and capturing pictures manually.....................................................29
Configuring PTZ ..............................................................................................29

ii Clare Vision Plus Camera User Guide
Operating PTZ control..................................................................................29
Setting/calling a preset and patrol................................................................31
Configuring the PTZ limit settings................................................................33
Configuring the initial PTZ position ..............................................................33
Configuring the PTZ park action ..................................................................33
Configuring the PTZ privacy mask...............................................................34
Configuring a PTZ scheduled task...............................................................35
Clearing a PTZ configuration .......................................................................35
Configuring the prioritize PTZ......................................................................35
Network camera configuration ............................................................................36
Configuring local parameters...........................................................................36
Configuring basic settings............................................................................38
Online upgrades...........................................................................................38
Configuring time settings .............................................................................39
RS-232 settings ...........................................................................................40
RS-485 settings ...........................................................................................42
DST settings ................................................................................................43
External devices...........................................................................................43
VCA resource ..............................................................................................44
Maintaining the camera’s settings ...................................................................45
Upgrade and maintenance...........................................................................45
Log...............................................................................................................45
System service.............................................................................................46
Configuring security settings ...........................................................................47
Anonymous visit...........................................................................................47
IP address filter............................................................................................48
Security service............................................................................................49
Managing user accounts .................................................................................49
Online users.................................................................................................51
Network settings .................................................................................................52
Configuring basic settings ...............................................................................52
Configuring TCP/IP settings.........................................................................52
Configuring DDNS settings..........................................................................53

Clare Vision Plus Camera User Guide iii
Configuring PPPoE settings.........................................................................55
Configuring port settings..............................................................................56
Configuring NAT settings.............................................................................56
Configuring UPnP settings...........................................................................57
Configuring advanced settings ........................................................................58
Configuring SNMP settings..........................................................................58
Configuring FTP settings .............................................................................60
Configuring Platform Access –Cloud P2P...................................................62
Configuring HTTPS settings ........................................................................64
Configuring QoS settings.............................................................................65
Configuring video and audio settings..................................................................67
Configuring video settings...............................................................................67
Configuring audio settings...............................................................................69
Configuring ROI encoding...............................................................................70
Configuring displayed on-stream information..................................................71
Configuring target cropping.............................................................................72
Image settings.....................................................................................................73
Configuring display settings.............................................................................73
Configuring OSD Settings ...............................................................................76
Configuring privacy mask ................................................................................76
Configuring picture overlay..........................................................................78
Event settings .....................................................................................................79
Configuring basic events.................................................................................79
Configuring alarm input................................................................................84
Configuring alarm output..............................................................................84
Handling exception ......................................................................................86
Configuring other alarms..............................................................................86
Configuring Smart Events................................................................................89
Configuring audio exception detection.........................................................89
Configuring defocus detection .....................................................................90
Configuring scene change detection............................................................91
Configuring face detection...........................................................................91
Configuring line crossing detection..............................................................92

iv Clare Vision Plus Camera User Guide
Configuring Intrusion detection ....................................................................94
Configuring region entrance detection.........................................................95
Configuring region exiting detection.............................................................96
Configuring unattended baggage detection .................................................97
Configuring object removal detection...........................................................98
VCA configuration..........................................................................................100
Face capture..............................................................................................106
Heat map...................................................................................................110
People counting.........................................................................................111
Counting ....................................................................................................113
Road traffic ................................................................................................115
Storage settings................................................................................................117
Configuring recording schedule.....................................................................117
Configuring Net HDD.....................................................................................119
Configuring memory card detection...............................................................120
Configuring lite storage..................................................................................121
Playback ...........................................................................................................122
Picture...............................................................................................................124
Application ........................................................................................................125
Face capture statistics...................................................................................125
People counting statistics..............................................................................125
Heat map statistics........................................................................................126
Counting statistics .........................................................................................126
Understanding camera capacity in an NVR ......................................................128
NVR model Capacity..................................................................................128
Streaming video types...................................................................................128
Adjusting settings ..........................................................................................129
Camera installation ...........................................................................................130
Before you start.............................................................................................130
Cube camera installation...............................................................................130
Dome camera installation..............................................................................133
Conduit installation on the side..................................................................135
Ceiling mounting with gang box.................................................................136

Clare Vision Plus Camera User Guide v
Wall mounting............................................................................................137
Image and focus adjusting.........................................................................139
Bullet camera installation...............................................................................141
Appendix 1........................................................................................................143
SADP software introduction...........................................................................143
Description of SADP..................................................................................143
Search online devices manually.................................................................144
Appendix 2........................................................................................................145
Port mapping.................................................................................................145

6 Clare Vision Plus Camera User Guide
Important information
Limitation of liability
To the maximum extent permitted by applicable law, in no event will Clare Controls,
LLC. be liable for any lost profits or business opportunities, loss of use, business
interruption, loss of data, or any other indirect, special, incidental, or consequential
damages under any theory of liability, whether based in contract, tort, negligence,
product liability, or otherwise. Because some jurisdictions do not allow the exclusion or
limitation of liability for consequential or incidental damages the preceding limitation
may not apply to you. In any event the total liability of Clare Controls, LLC. shall not
exceed the purchase price of the product. The foregoing limitation will apply to the
maximum extent permitted by applicable law, regardless of whether Clare Controls,
LLC. has been advised of the possibility of such damages and regardless of whether
any remedy fails of its essential purpose.
Installation in accordance with this manual, applicable codes, and the instructions of the
authority having jurisdiction is mandatory.
While every precaution has been taken during the preparation of this manual to ensure
the accuracy of its contents, Clare Controls, LLC. assumes no responsibility for errors
or omissions.

Clare Vision Plus Camera User Guide 7
Safety warnings and cautions
Follow the warnings and cautions below to avoid danger and property damage.
Hazardous voltage may be present: Special measures and precautions
must be taken when using this device. Some voltages on the device may
present a hazard to the user. This device should only be used by certified
electricians.
Power supply hazardous voltage: AC mains voltages are present within the power
supply assembly. This device must be connected to a UL approved, completely
enclosed power supply with the proper voltage and current. There are no user
serviceable parts inside the power supply.
System grounding: To avoid shock, ensure that no AC wiring is exposed and that
grounding is maintained. Ensure that any equipment to which this device will be
attached is also connected properly to wired, grounded receptacles.
Power connect and disconnect: The AC power supply cord is the main disconnect
device to mains (AC power). The socket outlet should to be installed near the
equipment and be easily accessible.
Installation and Maintenance: Do not connect/disconnect any cables or perform
installation/maintenance on this device during an electrical storm.
Power cord requirements: The connector that plugs into the wall outlet must be a
grounding-type male plug designed for use in your region. It must have certification by
an agency in your region. The connector that plugs into the AC receptacle on the power
supply must be an IEC 320, sheet C13, female connector. See the following website for
more information http://kropla.com/electric2.htm.
Lithium battery: This device contains a lithium battery. There is an explosion
risk if the battery replacement is incorrect. Dispose of used batteries
according to the vendor’s instructions and in accordance with local
environmental regulations.

8 Clare Vision Plus Camera User Guide
Perchlorate material: Special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate. This notice is required by California
Code of Regulations, Title 22, Division 4.5, and Chapter 33: Best Management
Practices for Perchlorate Materials. This device includes a battery which contains
perchlorate material.
Thermal and mechanical injury: Some components such as heat sinks,
power regulators, and processors may be hot. Care should be taken to
avoid contact with these components.
Electromagnetic interference: This equipment has not been tested for compliance
with emission limits of the FCC and similar international regulations. This device is not,
and may not be, offered for sale or lease without authorization from the United States
FCC or its equivalent in other countries. It is prohibited to use this equipment in a
residential location. This equipment generates, uses, and can radiate radio frequency
energy. This can result in harmful interference to radio communications.
Lead content: Recycle this device in a responsible manner. Refer to
local environmental regulations for proper recycling; do not dispose of
device in unsorted municipal waste.

Clare Vision Plus Camera User Guide 9
Advisory messages
Warnings
•Input voltage should meet both the SELV (Safety Extra Low Voltage) and the
Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1
standard.
•To reduce the risk of fire or electrical shock, do not expose this product to rain or
moisture.
•This installation should be made by a qualified professional and should conform to
all the local codes.
•Install blackout equipment in the power supply circuit for convenient supply
interruption.
•If mounting the camera to the ceiling, make sure that the ceiling can support more
than 50 (N) Newton gravities.
•Never attempt to disassemble the camera yourself. (We shall not assume any
responsibility for problems caused by unauthorized repair or maintenance.)
Cautions
•Before using the camera, ensure that the power supply voltage is correct.
•Do not drop or subject the camera to physical shock.
•Do not touch the sensor modules with your fingers. When cleaning, use a clean
cloth with a drop of ethanol and wipe it gently. If the camera will not be used for an
extended period, put the lens cap on to protect the sensor from dirt.
•Do not aim the camera lens at strong light such as the sun or an incandescent lamp.
This can cause severe damage to the camera.
•The sensor may be burned out by a laser beam. Make sure that the surface of the
sensor is not exposed to laser equipment.
•Do not place the camera in areas that are extremely hot, cold, dust, or damp. The
operating temperature should be between 14 to 140˚F (-10 to 60°C).
•Good ventilation is required for a proper operating environment avoiding heat
accumulation.
•Keep away from water or any liquid.
•When returning, the camera should be in its original packing.
•Improper use or replacement of the battery may result in explosion. Always use the
manufacturer recommended battery type.
IR Reflection
If your camera supports IR, note the following to prevent IR reflection:

10 Clare Vision Plus Camera User Guide
•Do not remove the dome cover until the camera is fully installed. Removing the
cover exposes the camera to dust and grease which causes IR reflections.
•Ensure that the camera is not near shiny/reflective surfaces or objects.
•Ensure that the foam lens ring is flush against the dome to isolate the lends from IR
LEDs.
Warranty information
Clare Controls offers a three (3) year limited warranty on original Clare Controls
components, from the date of shipment from Clare Controls. To view complete limited
warranty details, including limitations and exclusions, www.clarecontrols.com/warranty.
Scan
the
code
to view product
warranty details.

Clare Vision Plus Camera User Guide 11
System requirement
Operating system: Microsoft Windows XP SP1 and above versions
CPU: 2.0 GHz, or higher
RAM: 1 G or higher
Display: 1024 × 768 resolution, or higher
Web browser: Internet Explorer 8.0 and above; Apple Safari 5.02 and above; and
Mozilla Firefox 5.0 and above.
Camera default login information
The information below is the Clare Controls Camera default login information. We
recommend changing the login information for security purposes.
IP Address: DHCP
Port number: 8000
User name: clareadmin
Password: Secure7519
Note: Features in this manual vary based on Clare Vision Plus camera.

12 Clare Vision Plus Camera User Guide
Network connection
The network connection can use LAN (Local Area Network) or WAN.
If you want to set the network camera via a LAN (Local Area Network), refer to
“Setting the network camera over LAN” on page 12.
Note: The camera must be activated before use.
If you want to set the network camera via a WAN (Wide Area Network), refer to “Setting
the Clare Vision Plus camera over WAN” on page 15.
Note: The camera must be activated before use.
Setting the network camera over LAN
To view and configure the camera via LAN, you must connect the camera to the same
subnet as your computer. Install the SADP software to search for and change the IP of
the network camera.
Note: For information on SADP, see “SADP software introduction” on page 143.
Wiring over LAN
The following figures show the two ways for establishing the cable connection of a
network camera and a computer.
To test the network camera, connect it directly to the computer with a network cable, as
shown in Figure 1.
Refer to Figure 2 to set the network camera over a LAN, via a switch or using a router.
Figure
Direct connection

Clare Vision Plus Camera User Guide 13
Figure 2: Connecting via a switch or a router
The camera must be activated before use. Select an activation method below.
Activating the camera using a web browser:
1. Turn the camera on, and then connect it to the network.
2. Enter the IP address into the web browser’s address bar, and then press Enter to
access the activation interface.
Note: The default IP address of the camera is 192.168.1.64.
3. Enter a password, confirm the password, and click OK.
Activating the camera using SADP software:
1. Turn the camera on, and then connect it to the network.
Activating the camera

14 Clare Vision Plus Camera User Guide
2. Run the SADP software, and then select the device from the displayed list.
3. Enter a password, confirm the password, and then click OK.
4. Modify the IP address to match your computer.
–or –
Select the Enable DHCP checkbox.
5. Enter the password, and then click Save.

Clare Vision Plus Camera User Guide 15
Setting the Clare Vision Plus camera over WAN
This section explains how to connect the camera to a WAN with a static IP or a dynamic
IP.
Static IP connection
Apply a static IP from an ISP (Internet Service Provider). With the static IP address, you
can connect the camera via a router or connect it to a WAN directly.
To connect the network camera via a router:
1. Connect the camera to the router.
2. Assign the LAN IP address, subnet mask, and gateway.
3. Save the static IP in the router.
4. Set port mapping –for example, 80, 8000, 8200, and the 554 ports. Port mapping
varies based on router. Call the router manufacturer for assistance with port
mapping.
Note: For information regarding port mapping, see “Port mapping” on page 145.
5. Visit the camera through a web browser or the client software.
Figure 3: Accessing the camera though a router with a static IP
Connecting the network camera with static IP directly
You can save the static IP in the camera and connect it directly to the internet without
using a router.
Figure 4: Accessing the camera with static IP directly

16 Clare Vision Plus Camera User Guide
Dynamic IP connection
Apply a dynamic IP from an ISP. With the dynamic IP address, you can connect the
network camera to a modem or a router.
To connect the network camera via a router:
1. Connect the network camera to the router.
2. Accessing the camera, assign a LAN IP address, subnet mask, and gateway.
3. Accessing the router, set the PPPoE user name and password.
4. Set port mapping, e.g., 80, 8000, 8200 and the 554 ports. Port mapping varies
based on the router. Call the router manufacturer for assistance with port mapping.
Note: For information regarding port mapping, see “Port mapping” on page 145.
5. Apply a domain name from a domain name provider.
6. Configure the DDNS settings in the setting interface of the router.
7. Visit the camera via the applied domain name.
Connecting the network camera via a modem
If the camera supports the PPPoE auto dial-up function, the camera receives a public IP
address through ADSL dial-up after the camera is connected to a modem. Configure
the PPPoE parameters of the network camera.
Note: The new IP address is dynamically assigned via PPPoE, so the IP address will
change after every reboot. To stop the IP address from changing, obtain a domain
name from a DDNS provider –for example, www.myclarevision.com. Follow the below
steps for normal and private domain name resolution.
Figure
5
:
Accessing the camera with dynamic IP