Clear One StreamNet AVoIP VIEW Pro User manual

VIEW®Pro - E110 and E120 Digital AV Encoders
InstallatIon and User ManUal
AVoIP™

ClearOne
5225 Wiley Post Way
Suite 500
Salt Lake City, UT 84116
Telephone [phone]
1.801.974.3760
FAX [phone]
E-mail [email protected]
On the Web www.clearone.com
VIEW Pro E110 and E120 InstallatIon Manual
ClEaronE doCuMEnt
DOC-0149-001 JULY 2016 (Rev. 1.3)
© 2016 ClearOne Inc. All rights reserved. No part of this document
may be reproduced in any form or by any means without written
permission from ClearOne. ClearOne reserves specific privileges.
Information in this document is subject to change without notice.

INTRODUCTION
Product Overview.................................................................................................................................................... 1
StreamNet AVoIP™ Video Platform ...................................................................................................................................1
Device Application.............................................................................................................................................................1
Included with Your VIEW Pro Encoder...............................................................................................................................1
CONNECTIONS
Inputs and Connections.......................................................................................................................................... 2
Status LED.........................................................................................................................................................................2
10/100/1000 Ethernet Jack ...............................................................................................................................................2
HDMI Inputs.......................................................................................................................................................................3
IR In....................................................................................................................................................................................3
IR Out ................................................................................................................................................................................3
RS-232 (COM)...................................................................................................................................................................3
19VDC Input ......................................................................................................................................................................3
INSTALLATION
Physical Characteristics ......................................................................................................................................... 4
Dimensions (Excluding Connectors).................................................................................................................................4
Mounting the E110 or E120 .................................................................................................................................... 4
The E110 or E120 in a Network .............................................................................................................................. 6
Connecting the E110 or E120................................................................................................................................. 6
SOFTWARE SETUP OF THE E110 OR E120
LUA File ................................................................................................................................................................... 7
E110 or E120 Screens in the Dealers Setup Program .......................................................................................... 8
Adding an E110 or E120 to a Project................................................................................................................................8
The Information Tab.........................................................................................................................................................10
The Sources Tab..............................................................................................................................................................11
The Sources Tab Advanced Configuration......................................................................................................................12
Editing a Stream.........................................................................................................................................................13
Premium Features ......................................................................................................................................................15
Editing Stream Presets...............................................................................................................................................15
Video Presets ......................................................................................................................................................16
Audio Presets......................................................................................................................................................18
The GPIO Settings Tab ....................................................................................................................................................20
Input Macro Assignments ..........................................................................................................................................20
Relay Assignments.....................................................................................................................................................20
Table of Contents

VIEW PRO RS-232 CONTROL
LUA File Driver Templates..................................................................................................................................... 21
Preparing the New One-Way RS-232 Driver File ................................................................................................. 21
Preparing the Encoder/Decoder .......................................................................................................................... 23
Modifying the One-Way Driver File....................................................................................................................... 24
VIEW PRO AND VIEW LEGACY INTEROPERABILITY
Control Sharing..................................................................................................................................................... 29
Audio Streaming Interoperability ......................................................................................................................... 29
IR Learning and Control ....................................................................................................................................... 30
Firmware Upgrading ............................................................................................................................................. 30
VIEW PRO ACCESSORY KITS
Kit Descriptions..................................................................................................................................................... 31
COMPLIANCE
Compliance Overview........................................................................................................................................... 32
RoHS Compliance...........................................................................................................................................................32
Stainability .......................................................................................................................................................................32
Electrical Safety Advisory..................................................................................................................................... 32
Compliance Details............................................................................................................................................... 32
FCC Compliance.............................................................................................................................................................32
AVC Patent Portfolio License...........................................................................................................................................32
European Compliance ....................................................................................................................................................32
SERVICE AND SUPPORT
Technical Support ................................................................................................................................................. 33
Sales ...................................................................................................................................................................... 33
Techsales............................................................................................................................................................... 33
Product Returns .................................................................................................................................................... 33

InstallatIon Manual 1
Introduction
PRODUCT OVERVIEW
streamnet aVoIP™ VIdEo PlatforM
The StreamNet IP platform is designed to send high-quality audio and video over a TCP/IP network
(AVoIP™). An encoder, such as a VIEW Pro E110 or E120, takes digital video and audio from a
source device, such as a receiver, cable box or DVR, and makes the source available anywhere
on the StreamNet network. A decoder, such as the VIEW Pro D110, takes the combined video and
audio stream and decodes it. The D110 then sends the video and audio to a display such as a
HDTV or projector and sound system.
dEVICE aPPlICatIon
The E110 and E120 are high definition, Internet Protocol, compressed multimedia encoders. The
E110 or E120 connects to a TCP/IP network using an Ethernet connection. When installed at the
location of the multimedia source, an encoder works in connection with a VIEW Pro D110, D210, or
D310 decoder, installed at the location of the display.
Installation should be done by a qualified Dealer Service representative. Please consult the DigiLinX
Installation Manual for device use in system configuration.
InCludEd WIth Your VIEW Pro EnCodEr
The following items are included with the VIEW Pro Encoder:
Item Description
910-0000-006
or
910-0000-001
VIEW Pro Encoder E110 or E120
Power Supply, Power Cord
910-0002-001 VIEW Pro Rack Mount
• 2X - Rack Ear, Extended length
• 6X - Screw, M3 x 6mm, Pan-head, Philips, Thread Locking, Black
QSG-0010-001 VIEW PRO Encoder/Decoder Quick Start Guide

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Connections
The VIEW Pro E120 Encoder has the following input and output connectors on the back of the unit.
• 1x - IR Input connector compatible with SteamNet IR sensor (3.5mm)
• 1x - IR Input Receiver window on front panel
• 1x - IR Output connector compatible with SteamNet IR emitter (3.5mm)
• 2x - Balanced Audio Input (Two Modular Phoenix-type connectors, left and right)
• 3x - GPIO (General Purpose Inputs - Digital, 0/5V, Phoenix-type)
• 3x - GPIO (General Purpose Outputs - Latching, Relays, Phoenix-type)
• 1x - Stereo 3.5mm Barrel Plug (Line Level) Input
• 1x - Stereo 3.5mm Barrel Plug (Line Level) Output (Currently not used)
• 2x - HDMI-input connectors.
• 2X - RS-232 DB-9 connector
• 2x - RJ45 10/100/1000 Mb Ethernet jack (Use only jack 1)
• 3x - USB connectors (one USB connector on front panel not visible)
• 1x - 19V DC Power Connector
The VIEW Pro E110 Encoder has exactly the same input and output connectors on the back of the
unit as the E120, but with only one 1 HDMI input connector instead.
INPUTS AND CONNECTIONS
The E110 or E120 transmits the digital video and audio on the network.
status lEd
An LED on the front panel lights up when the unit is powered and to report status:
• Off=Off
• Yellow=Update process has started (e.g.: Update Devices)
• Blue=Normal Operation
• Green=System Startup/shutdown
• Red=Error Condition
10/100/1000 EthErnEt JaCks
The 10/100/1000 Mb Ethernet connector allows connection to TCP/IP networks setup to run
StreamNet. Only Port 1 (Red Jack) is supported. The other is a service port that MUST NOT be
connected.

InstallatIon Manual 3
hdMI InPuts
The HDMI connectors on the E110 or E120 receive digital video and audio.
Ir In
This jack allows connection of an StreamNet compatible infrared receiver. The infrared receiver can
pick up IR remote control signals for IR learning.
Ir out
This jack allows connection of an infrared transmitter. The infrared transmitter can send IR remote
control signals.
rs-232 (CoM)
These jacks allow the E110 or E120 to control a source, or other connected source device. They
support sending and receiving RS-232 commands to control devices.
19VdC InPut
This connector provides power input for the E110 or E120. This power is available using the included
power supply.

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Installation
PHYSICAL CHARACTERISTICS
dIMEnsIons (ExCludIng ConnECtors)
Width: 12.2 inches (310mm)
Length: 7.4 inches (188mm)
Height: 1.75 inch (44.4mm)
MOUNTING THE E110 OR E120
The VIEW Pro encoder includes a Rack Mount Kit (910-0002-001) with rack-mount ears that attach
to the encoder to facilitate mounting in a standard rack.
When mounted, the I/O connections are accessible from the back of the unit. (If needed, the unit
can also mount with the I/O connections facing the front of the rack.)
Surface Mounting
Rack Mounting
The VIEW Pro encoder can also be surface mounted using the optional Wall Mount Kit (910-0002-
002) with surface-mount ears that attach to the encoder to facilitate mounting.
An optional VESA mount bracket Kit (910-0002-006) is available for applications where an encoder
must be located on a VESA mount.
VESA Bracket
Wall Bracket
(Mount to stud or
other solid surface)
Unit with VESA Bracket
hangs on Wall Bracket
Surface Mounting
Rack Mounting

InstallatIon Manual 5
The metal cover snaps onto
the wall-mounted brackets
Edge protectors prevent
cover from making contact with the cables.
Use included wire ties to secure
the cables to the wall bracket
Make 11 inch spacing between
top and bottom bracket mounting holes
Mount the wall brackets
to a solid surface.
(Wall screws not included)
Two sections or more kits may be combined to make a longer raceway. Join them using the included spring pins.
The metal cover may be cut to size as needed.
There may some situations where the VIEW Pro cables cannot be concealed within a cabinet or in a
wall. These cables can be surface mounted and concealed using the optional 910-0002-003 VIEW
Pro Cable Raceway Kit. This raceway, in 12-inch joinable lengths, can be mounted to the wall to
secure and cover the cables to the VIEW Pro devices.

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THE E110 OR E120 IN A NETWORK
The VIEW Pro E110 or E120 encoder takes digital video and audio from source devices such as
media/disc players, cable/satellite boxes, DVRs, and cameras, and then makes the digital video
and audio available anywhere on the StreamNet® IP network. a StreamNet TCP/IP network using
a standard 10/100/1000 Mbit Ethernet connection. The VIEW Pro decoders, as counterparts, are
installed at the locations of the target video displays. They operate together: the encoders providing
the IP data for the decoders to deliver to the displays..
CONNECTING THE E110 OR E120
The E110 or E120 Encoder connections are from the back of the unit as shown in the following
diagram.
Left/Right
Balanced
Audio Inputs
COM2 Port for
Source or 3rd-Party
Device Control
COM1 Port for
Source or 3rd-Party
Device Control
6 GPIO Ports
for Control
3 Inputs and
3 Outputs
3.5mm
IR Input
for IR
Learning
3.5mm IR
Output for
Source
or 3rd-Party
Control
Network
Port2
(Currently
Not Used)
Network Port1 3.5mm
Audio
Output
3.5mm Line-level
Audio Intput
2 x USB
3.0 Ports
for USB
Audio/Video
Devices
19 VDC
Input from
Power
Adapter
Power
On/Off
2 HDMI
Audio/Video Port
DSP forced
air intake
(Currently
Not Used)

InstallatIon Manual 7
Software Setup of the E110 or E120
The E110 or E120 is setup for use in a commercial or residential network using the StreamNet
Dealer Setup program and the accompanying StreamNet Dealer Setup manual. StreamNet Dealer
Setup is a PC-based program that allows you to configure devices so that they can communicate
across a StreamNet network. Phases of the software setup include:
• Adding or creating a new project or opening an existing project
• Finding the new device
• Matching the new E110 or E120 physical hardware device to the hardware setup in the project
• Configuring the device with system-specific information
• Saving the project
• Sending the configuration files to the devices
The steps involved in these processes are detailed in the DigiLinX Dealer Setup manual available
for viewing or download at www.ClearOne.com.
LUA FILE
Control options for VIEW Pro devices using StreamNet Dealer Setup is facilitated but the .lua file
found in the C:\Program Files x86)\ClearOne\StreamNet Application Suite\viewPro\drivers directory
VIEW Pro has two DB9 Serial ports available on both Encoder and Decoder.
Information about editing and using .lua files for RS-232 control is included in the VIEW Pro RS-232
Control section later in this manual.

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E110 OR E120 SCREENS IN THE DEALER SETUP PROGRAM
Verify the configuration information on the tabs for the E110 or E120 device as shown in the following
screen examples:
addIng an E110 or E120 to aProJECt

InstallatIon Manual 9
1. Enter the following information:
Device Name - Edit to name the E110 or E120 Device.
Model Number - Select the E110 or E120 Device.
2. Enter the following information:
GPIO Name - This is mainly used in macros By default this receives the Device Name.
Source Names - Edit to name sources. (There are two HDMI Audio/Video and two Analog-
Only Audio (Balanced, UnBalanced) sources available for the E110 or E120.)
»NOTE: Whatever you type in for each source name here will appear in the list
of sources on the TouchLinX touch panel interface and VIEW Virtual Matrix.
Source Type - Use the drop-down list (using the down arrow key) to select what type of source
this is for each named source. The source type brings up the appropriate controls for the
source. There are several types of sources.
»NOTE: Source type parameters and definitions that are used in StreamNet
networks are contained in .lua driver files. Customized types can be created
using existing files as templates, editing them as desired, and saving as a
new type that is then available for use by the VIEW Pro. For more information
regarding creating an using template files, see the Using Templates section
later in this document
3. Select Save & Continue
4. Complete the information for each E110 or E120 in your project.

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thE InforMatIon tab
The Information tab contains all of the information about that particular A/V device:
Current IP Address - The current IP address of the E110 or E120.
Current Subnet Mask - The current subnet mask of the E110 or E120.
Device Type - The type of device that this is.
Model Number - The E110 or E120 model number.
Firmware Version - What firmware version is currently running on the E110 or E120.
Device Name - Descriptive name assigned to the device when creating the project.
Serial Number - Displays the E110 or E120 serial number.
Device Comments - Indicate where the device is installed so that if you need to return to the
installation for service or upgrading devices, you can have access to this information in the project
file.

InstallatIon Manual 11
thE sourCEs tab
The Sources tab contains all of the settings and information about the sources connected to the
E110 or E120:
There are two Audio/Video (HDMI) and two Analog sources available for the E110 or E120. Each
one used needs to be configured within the project.
Source Name - This name appears as a selection on all user interfaces and identifies the source.
Source Type - The type of source connected to the VIEW Pro. (May be selected from CD player,
DVD player, DVR, generic device, generic media server or cameras etc.)
Driver File - The new driver file for the video source. (Allows you to select the designated .lua
driver file. The ViewPro Lua files are stored in the ClearOne StreamNet Dealer Setup directory (C:\
Program Files (x86)\ClearOne\StreamNet Application Suite\viewPro\drivers).
»NOTE: A replacement .lua file can be created from a template that will allow
customizing the VIEW Pro encoder/decoder to receive RS-232 commands
instead of IR. For more information regarding creating an using template
files, see the Using Templates section later in this document
Audio Source - Allows you to select what kind of audio input the VIEW Pro uses for this stream.
(May be selected from HDMI 1, HDMI 2, Balanced or Unbalanced.)

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Gain - The Audio Gain drop-down for setting the audio input gain up or down to match that of other
sources in the system. Select from ± 0, 3, or 6 dB amplification or attenuation of audio source.
Advanced Configuration - This button is unavailable and greyed out when any <Video Stream>
source Enable check box is selected. To enter Advanced Configuration, un-check the Enable check
boxes, and press the Apply button. Now the Advanced Configuration button is available
thE sourCEs tab adVanCEd ConfIguratIon
If all the <Video Stream> Enable check boxes are unchecked, advanced configuration is available
to specify the details of the source streams. Up to two Audio/Video streams can be defined as well
as multiple Audio-Only streams.
To open Advanced Configuration, click on the Advanced Configuration button on the bottom of
the screen in the Sources tab.
This screen allows the addition, editing and deletion of device streams for the encoder. When a new
stream is added, it can be selected to then edit the stream and edit the stream presets.

InstallatIon Manual 13
EDITING A STREAM
Click on the name of the stream you are editing, then click on Edit Stream.
On the Edit Stream screen you can select from preset characteristics for the stream.

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Audio Device – The physical input port for the audio stream.
Video Device – The physical input port for the video stream.
Audio Preset File – The audio preset file that is linked to this stream.
Video Preset File – The video preset file that is linked to this stream
Driver File – The lua driver that executes any source or 3rd-party commands coming from the
network to control the stream including IR.
»NOTE: A replacement .lua file can be created from a template that will allow
customizing the VIEW Pro encoder/decoder to receive RS-232 commands instead
of IR. For more information regarding creating an using template files, see the
VIEW Pro RS-232 Control section later in this document.
Source Type – The type of source for the stream (CD, DVD, Tuner).
Gain - Sets the volume of the stream in the final mix. The Audio Gain drop-down for setting the
audio input gain up or down to match that of other sources in the system. Select from ± 0, 3, or 6
dB amplification or attenuation of audio.
Slave Service Names – The names of the lua/ir services in the system that handle ASCII control
commands.
Height – The display height of the stream in pixels.
Width – The display width of the stream in pixels.
Channels Count - Sets the number of audio channels that are present in the stream.
Max Allowed Latency - Sets the maximum latency the video stream allows, beyond which frames
will be dropped to avoid limit-less buffering.
Audio Only – makes the stream audio only, with no video present.
Framerate Slave - When turned on, the stream’s frame rate is dynamically controlled by the source
layout’s frame rate. Otherwise, the frame rate is set by these parameters.
Resolution Slave - When turned on, the stream’s resolution is dynamically controlled by the source
layout’s resolution. Otherwise, the resolution is set by these parameters.
Enable RTSP Stream - Decides whether the data will be available through a UNICAST RTSP
stream as well as the default proprietary stream.
Unicast RTSP Streaming means that every instance of the Stream selected by an RTSP Player
(e.g.: PotPlayer, VLC) will create a unique RTSP Stream from the Encoder. Three programs
trying to access this stream over RTSP will require the Encoder to create three instances of the
stream, which takes up resources within the Encoder and limits the number of Players that can
watch/listen to this stream.

InstallatIon Manual 15
PREMIUM FEATURES
Legacy Audio Support - This Premium Licensed Feature allows the creation of Audio-Only Streams
which can be selected and listened to using the ClearOne Legacy Renderers (SLxxx, VLxxx).
MultiCast RTSP Support - This Premium Licensed Feature allows an RTSP-compatible A/V or
audio-only stream to be created within the Encoder. When creating an Multicast RTSP stream, the
Basic Features box for Enable RTSP Stream must also be checked.
Multicast RTSP Streaming means that the Encoder will create only one instance of the A/V
or Audio Only Stream, and will send it to Players requesting a connection via Multicast. Any
number of Players can attach to this Stream without increasing bandwidth or processing loading
on the Encoder. Multicast RTSP requires Licensing, but any number of Players can join the
Stream without additional overhead CPU or Networking capacity being used due to the use of
the Multicast Networking.
EDITING STREAM PRESETS
User Video and Audio Presets can be created, deleted or edited for use in any stream configuration
to meet the requirements of the sources and encoder. Once a preset has been created it can be
assigned and enabled to any device stream.
»NOTE: Dealer Setup comes with several pre-defined preset settings for video and
audio. These pre-defined presets can be used, but cannot be deleted nor edited;
only user-created presets can be changed or removed.
Click on the Edit Presets button to open the Preset Editor screen.
The Preset Editor screen has panels listing video and audio presets. Selecting a preset from either
of the panels presents the selected preset characteristics in the right hand panel.
Adding or Deleting of presets is done with the Add and Delete buttons. Click on the Edit Presets
button to open the Preset Editor screen.
The Preset Editor screen has panels listing video and audio presets. Selecting a preset from either
of the panels presents the selected preset characteristics in the right hand panel.
Adding or deleting of presets is done with the Add and Delete buttons.

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Video Presets
The following screen shows the “HD Video Distribution” in the Preset Editor with details on the right
hand panel.