Cobalt Digital Inc 9033 User manual

Cobalt Digital Inc.
9033
Preliminary Owner’s Manual
9033-OM
Version: 0.5

Page 2 of 23 9033 Owner’s Manual •
••
•(V 0.5)
9033 •
••
•Owner’s Manual
•Cobalt Part Number: 9033-OM
•Document Version: 0.5
•Printed in the United States.
•Last Author: MWB
•Printing Date: 11/28/07 12:58 PM
The information contained in this Owner’s Manual is subject to change without notice or obligation.
Copyright
© 2007 Cobalt Digital Inc. All rights reserved.
Contents of this publication may not be reproduced in any form without the written permission of
Cobalt Digital Inc. Reproduction or reverse engineering of copyrighted software is prohibited.
Notice
The material in this manual is furnished for informational use only. It is subject to change without
notice and should not be construed as a commitment by Cobalt Digital Inc. Cobalt Digital Inc assumes
no responsibility or liability for errors or inaccuracies that may appear in this manual.
Trademarks
•is a registered trademark of Ross Video Limited.
•is a registered trademark of Cobalt Digital Inc.
•All other product names and any registered and unregistered trademarks mentioned in this
manual are used for identification purposes only and remain the exclusive property of
their respective owners.

9033 Owner’s Manual •
••
•(V 0.5) Page 3 of 23
Important Regulatory and Safety Notices
Before using this product and any associated equipment, refer to the “Important Safety Instructions”
listed below so as to avoid personnel injury and to prevent product damage.
Products may require specific equipment, and /or installation procedures be carried out to satisfy
certain regulatory compliance requirements. Notices have been included in this publication to call
attention to these specific requirements.
Symbol Meanings
This symbol on the equipment refers you to important operating and maintenance
(servicing) instructions within the Product Manual Documentation. Failure to heed
this information may present a major risk of damage or injury to persons or
equipment.
Warning
The symbol with the word “Warning” within the equipment manual indicates a
potentially hazardous situation, which if not avoided, could result in death or serious
injury.
Caution
The symbol with the word “Caution” within the equipment manual indicates a
potentially hazardous situation, which if not avoided, may result in minor or
moderate injury. It may also be used to alert against unsafe practices.
Notice
The symbol with the word “Notice” within the equipment manual indicates a
situation, which if not avoided, may result in major or minor equipment damage or a
situation which could place the equipment in a non-compliant operating state.
ESD
Susceptibility
This symbol is used to alert the user that an electrical or electronic device or
assembly is susceptible to damage from an ESD event.
Important Safety Instructions
Caution
This product is intended to be a component product of the openGearTM frame. Refer
to the openGearTM frame Owner’s Manual for important safety instructions regarding
the proper installation and safe operation of the frame as well as it’s component
products.
Warning
Certain parts of this equipment namely the power supply area still present a safety
hazard, with the power switch in the OFF position. To avoid electrical shock,
disconnect all A/C power cords from the chassis' rear appliance connectors before
servicing this area.
Warning
Service barriers within this product are intended to protect the operator and service
personnel from hazardous voltages. For continued safety, replace all barriers after
any servicing.
This product contains safety critical parts, which if incorrectly replaced may present
a risk of fire or electrical shock. Components contained within the product’s power
supplies and power supply area, are not intended to be customer serviced and should
be returned to the factory for repair.
To reduce the risk of fire, replacement fuses must be the same type and rating.
Only use attachments/accessories specified by the manufacturer.

Page 4 of 23 9033 Owner’s Manual •
••
•(V 0.5)
Environmental Information
The equipment that you purchased required the extraction and use of natural resources for its
production. It may contain hazardous substances that could impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need for the
extraction of natural resources, Cobalt Digital encourages you to use the appropriate take-back systems.
These systems will reuse or recycle most of the materials from your end-of-life equipment in an
environmentally friendly and health conscious manner.
The crossed-out wheeled bin symbol invites you to use these systems.
If you need more information on the collection, reuse, and recycling systems, please contact your local
or regional waste administration.
You can also contact Cobalt Digital for more information on the environmental performances of our
products.

9033 Owner’s Manual •
••
•(V 0.5) Page 5 of 23
Contents
Introduction 6
In This Chapter...........................................................................................................................6
A Word of Thanks......................................................................................................................6
Overview....................................................................................................................................6
Functional Block Diagram .........................................................................................................7
Supported Audio and Video Formats.........................................................................................8
Input and Output Video ...............................................................................................8
Embedded Audio .........................................................................................................9
Analog Audio...............................................................................................................9
Discrete AES Audio Input ...........................................................................................9
Documentation Terms................................................................................................................9
Installation and Setup 10
In This Chapter.........................................................................................................................10
Static Discharge .......................................................................................................................10
Unpacking................................................................................................................................10
Rear Module Installation (Optional) ........................................................................................11
Board Installation.....................................................................................................................12
Cable Connections....................................................................................................................12
Card Control and Status ...........................................................................................................13
Card Status.................................................................................................................13
Menu Navigation .......................................................................................................13
Menu Structure...........................................................................................................13
Parameter Type Descriptions.....................................................................................15
Factory Default Settings.............................................................................................16
Remote Control 17
In This Chapter.........................................................................................................................17
DashBoard Control System Software.......................................................................................17
Service Information 19
In This Chapter.........................................................................................................................19
Troubleshooting Checklist .......................................................................................................19
Warranty and Repair Policy.....................................................................................................19
Ordering Information 21
9033 and Related Products.......................................................................................................21
Contact Us 23
Contact Cobalt Digital Inc........................................................................................................23
Visit us at the Cobalt Digital Inc. website................................................................................23

Page 6 of 23 9033 Owner’s Manual •
••
•(V 0.5)
Introduction
In This Chapter
This chapter includes the following sections:
•A Word of Thanks
•Overview
•Functional Block Diagram
•Supported Audio and Video Formats
•Documentation Terms
A Word of Thanks
Congratulations on choosing the openGearTM 9033 Analog to Digital Converter with Audio
Embedding. The 9033 is part of a full line of modular conversion gear for broadcast TV environments.
The Cobalt Digital openGearTM line includes video decoders and encoders, audio embedders and de-
embedders, distribution amplifiers, format converters, and much more. Cobalt openGearTM modular
conversion gear will meet your signal conversion needs now and well into the future.
Should you have questions pertaining to the installation or operation of your 9033, please contact us at
the numbers listed on the back cover of this manual. We are happy to help with any questions regarding
this or any other openGearTM card.
Overview
The 9033 is a high quality analog to digital converter which also features an audio embedder capable of
embedding audio signals into HD or SD SDI signals.
The 9033 has a full featured, high quality, 12-bit analog to 10-bit serial digital converter. The dual rate
HD/SD analog video input can accept all common analog video formats and will autodetect between
HD and SD.
The embedder on the 9033 can best be thought of as an audio router on a card. On the input side of the
router are the up to 16 channels of embedded AES in the input video, the up to16 channels (8 pairs) of
discrete AES input, and up to 8 channels of differential analog audio input. On the output side are the
up to 16 channels of embedded AES audio. The router acts as a full audio cross point: each of the 16
embedded output channels can receive signal from any one of the 40 (16 embedded AES, 16 discrete
AES, 8 Analog) input channels. Each output also allows gain adjustment and optional polarity
inversion.

9033 Owner’s Manual •
••
•(V 0.5) Page 7 of 23
Audio rates are always 48kHz nominally but discrete AES inputs pass through sample rate converters
to align them with the output timing. Output AES is always precisely locked in time with the output
video. Analog audio is differential input and sampled at 48 kHz with 0 dbFS digital equivalent to +24
dBu analog. Dolby decoding is available from embedded audio or external AES, with the purchase of
the Dolby decoding option.
The product also provides full color processing control of the output video, with separate controls for
Gain, Lift, Saturation and Color Phase.
All card features are controlled through the card edge menu interface. There is a 4 character display, a
toggle switch, and two buttons to allow for intuitive control of all device features. All of the controls
on the card edge menu can also be accessed through the free remote control software Dashboard,
provided the openGearTM frame has a 8310-N network card installed.
The card has persistent storage of all settings. There is a menu option to trigger a save or load of stored
settings, or to restore the factory default configuration.
The input and outputs of the 9033 are the following:
Input:
One dual-rate HD/SD-SDI video input
One 3-BNC dual-rate HD/SD analog video input
4 dedicated AES input connections (AES input 5-6)
8 differential analog audio inputs
Outputs:
Two dual-rate HD/SD-SDI video outputs
8 dedicated AES output connections. (AES output 1-8)
Functional Block Diagram
The 9033 has a very flexible signal flow path and feature set that combines several products into one
compact package. This section describes the basic operation of your 9033 product.
Figure 1. Simplified Block Diagram of 9033 Functions

Page 8 of 23 9033 Owner’s Manual •
••
•(V 0.5)
The 9033 is an analog to digital converter that also features an embedder which can embed both analog
audio and AES. For the audio embedded on the SDI output, the card acts as a router that can map any
input channel to any channel on the embedded SDI output. The router inputs are de-embedded audio,
discrete AES audio, and differential analog audio.
Each router for the embedded output provides a gain and polarity control, and each router output can
be sourced from any input channel. This router feature gives your 9033 a great deal of flexibility.
There is also a video proc module to allow any necessary corrections to the inbound video signal. It has
separate controls for Luma gain (Y channel), Saturation (C channel gain), Lift (Y channel offset), and
Phase adjustment (C channel).
Supported Audio and Video Formats
Input and Output Video
The 9033 supports a wide range of video formats. The output video rate is always precisely the same
as the input video rate. Video delay through the device is less than one microsecond.
Table 1. Supported Analog and SDI formats
Video standard
1080 sF 23.98
1080 p 23.98
1080 sF 24
1080 p 24
1080 i 25
1080 p 25
1080 i 29.97
1080 p 29.97
1080 i 30
1080 p 30
720 p23.98
720 p24
720 p 25
720 p 29.97
720 p 30
720 p 50
720 p 59.94
720 p 60
486 i 29.97
575 i 25
Notes:
1. All rates translated to effective frame rates, interlaced rates “ i ” are two times the number shown.
For example, i 29.97 is 59.94 fields per second (two fields per frame thus the interlaced frame rate
is 29.97); but progressive “ p ” 29.97 is 29.97 frames per second.
2. SD active line rates are PAL (575) and NTSC (486).

9033 Owner’s Manual •
••
•(V 0.5) Page 9 of 23
Embedded Audio
The 9033 supports all four groups (16 channels) of embedded audio at full 24 bit resolution in both SD
(with extended data packets) and HD.
Analog Audio
The 9033 supports 8 channels differential analog audio. The analog audio is encoded in such a way as
to make +24 dBu (analog) equivalent to 0 dBFS (digital). Analog audio conversion can be disabled to
reduce power consumption.
Discrete AES Audio Input
The 9033 can accept 16 channels (8 pairs) of discrete AES audio on 75 ohm BNC connections. The
AES must have a nominal rate of approximately 48 kHz. Sample rate conversion is employed to
account for minor clock rate differences in the AES stream and the input video stream. However, the
card does not support AES input at 32 kHz, 44.1 kHz, 96 kHz or 192 kHz rates.
Documentation Terms
The following terms are used throughout this guide:
•“Frame” refers to the 8310 frame that houses the 9033 card.
•“Operator” and “User” both refer to the person who uses the 9033.
•“Board” and “Card” all refer to the 9033 card itself, including all components and
switches.
•“System” and “Video system” refers to the mix of interconnected production and
terminal equipment in which the 9033 operates.

Page 10 of 23 9033 Owner’s Manual •
••
•(V 0.5)
Installation and Setup
In This Chapter
This chapter includes the following sections:
•Static Discharge
•Unpacking
•Rear Module Installation (Optional)
•Board Installation
•BNC Connections
•Menu Structure
•Factory Defaults
Static Discharge
Whenever handling the card and other related equipment, please observe all static discharge
precautions as described in the following note:
ESD
Susceptibility
Static discharge can cause serious damage to sensitive
semiconductor devices. Avoid handling circuit boards in high
static environments such as carpeted areas, and when wearing
synthetic fiber clothing. Always exercise proper grounding
precautions when working on circuit boards and related
equipment.
Unpacking
Unpack each card you received from the shipping container, and check the contents against the packing
list to ensure that all items are included. If any items are missing or damaged, contact your sales
representative or Cobalt Digital directly.

9033 Owner’s Manual •
••
•(V 0.5) Page 11 of 23
Rear Module Installation (Optional)
If you are installing the card in a 8310-C-BNC or 8310-BNC frame (one with a 100 BNC rear module
installed across the entire back plane), skip this section.
If you are installing the card into a slot with no rear module, you should have ordered and received a
8310-RM-10 Rear Module with your card. You will need to install it in your 8310 frame before you
can connect cables.
Use the following steps to install the 8310-RM-10 in an 8310 openGearTM frame:
1. Refer to the openGearTM 8310 frame Owner’s Manual, to ensure that the frame is
properly installed according to instructions.
2. On the rear of the 8310, locate the card frame slot.
3. As shown in Figure 2, seat the bottom of the 8310-RM-10 in the seating slot at the
base of the frame’s back plane.
Figure 2. Rear Module Installation
4. Align the top hole of the 8310-RM-10 with the screw hole on the top edge of the
8310 back plane.
5. Using a Phillips driver and the supplied screw, fasten the 8310-RM-10 panel to the
8310 back plane. Do not over tighten.
This completes the procedure for installing the 8310-RM-10 in an 8310 openGearTM frame.

Page 12 of 23 9033 Owner’s Manual •
••
•(V 0.5)
Board Installation
Use the following steps to install the card in the openGearTM 8310 frame:
1. Refer to the Owner’s Manual of the openGearTM 8310 frame to ensure that the frame
is properly installed according to instructions.
Warning
Heat and power distribution requirements within a frame may dictate
specific slot placement of cards. Cards with many heat-producing
components should be arranged to avoid areas of excess heat build-up,
particularly in frames using convection cooling.
2. After selecting the desired frame installation slot, hold the card by the edges and
carefully align the card edges with the slots in the frame. Then, fully insert the card
into the frame until the rear connection plugs are properly seated on the midplane and
rear modules.
This completes the procedure for installing the card in the openGearTM 8310 frame.
Cable Connections
This section provides instructions for connecting cables to the installed BNC rear modules on the 8310
series frame backplane. Connect the input and output cables according to the following diagram. The
input is internally terminated with 75 Ohms. It is not necessary to terminate unused outputs.
Figure 3. BNC Designations for the Card Rear Module 8310-RM-10 or 8310-RM-100
In the near future, Cobalt Digital Inc. will release a series of rear modules that allow access to the full
IO capabilities of the card.
2
4
6
8
3
5
7
10
9
HD/SD-SDI Input
PbPr/C
AES IN/OUT 2
AES IN/OUT 1
AES IN/OUT 3
1Y/CMPST
HD/SD SDI
Output 1
AES IN/OUT 4
HD/SD SDI
Output 2

9033 Owner’s Manual •
••
•(V 0.5) Page 13 of 23
Card Control and Status
Card Status
The card indicates the status of the input signal with the four blue LEDs labled with the different
supported formats (1080, 720, 625, 525). When the card has locked to a particular input format, that
LED will be illuminated. When the card has not locked to a particular video format, the card will
search all possible formats, and the lights will cycle rapidly.
Menu Navigation
The card can be configured from a menu system built in to the front card edge. This provides an
intuitive and easy to use method for exploring and using the features of the card.
The menu is navigated by using the toggle switch and the two push buttons. The lower button is the
“Enter” button to enter a submenu, and the upper button is the “Exit” button to exit a submenu. Moving
the toggle switch up or down moves up or down in menu choices, and pressing the buttons moves in or
out of sub menus.
The menu LEDs will illuminate from top to bottom to indicate increasing depth in the menu.
Menu Structure
The entire 9033 menu looks like this:
MENU STRUCTURE Parameter Type
Enbl Proc Enable
Gain Proc Gain
Lift Proc Lift
Sat Proc Sat
Proc
Phas Proc Phase
SDIN Decoder SD input
HDIN Decoder HD input
Dec
PED Pedestal - SD Setup
SDI Select Priority Source SDI
Vid
Sorc Anlg Select Priority Source Analog
Enbl Embedded Group Enable
Src Output Source
Gain Output Gain
Ch01
Pol Output Polarity
Src Output Source
Gain Output Gain
Ch02
Pol Output Polarity
Src Output Source
Gain Output Gain
Ch03
Pol Output Polarity
Src Output Source
Gain Output Gain
Grp1
Ch04
Pol Output Polarity
Enbl Embedded Group Enable
Src Output Source
Gain Output Gain
Aud Embd
Grp2 Ch05
Pol Output Polarity

Page 14 of 23 9033 Owner’s Manual •
••
•(V 0.5)
Src Output Source
Gain Output Gain
Ch06
Pol Output Polarity
Src Output Source
Gain Output Gain
Ch07
Pol Output Polarity
Src Output Source
Gain Output Gain
Ch08
Pol Output Polarity
Enbl Embedded Group Enable
Src Output Source
Gain Output Gain
Ch09
Pol Output Polarity
Src Output Source
Gain Output Gain
Ch10
Pol Output Polarity
Src Output Source
Gain Output Gain
Ch11
Pol Output Polarity
Src Output Source
Gain Output Gain
Grp3
Ch12
Pol Output Polarity
Enbl Embedded Group Enable
Src Output Source
Gain Output Gain
Ch13
Pol Output Polarity
Src Output Source
Gain Output Gain
Ch14
Pol Output Polarity
Src Output Source
Gain Output Gain
Ch15
Pol Output Polarity
Src Output Source
Gain Output Gain
Grp4
Ch16
Pol Output Polarity
Disp H/V Display Orientation
BRGT Display Brightness
Prst Save Save Settings
Load Load Settings
Fact Restore Factory Settings
Info +POW Positive Watts Consumed
-POW Negative Watts Consumed
SWR# Software Release Number
SWB# Software Build Number

9033 Owner’s Manual •
••
•(V 0.5) Page 15 of 23
Parameter Type Descriptions
Proc Enable
Enables the Proc module. You can keep all the proc settings, and enable/disable the module without
having to reset the set
Proc Gain
This is Luma (Y channel) gain, expressed as a percentage. It ranges from 0.0% to 200.0% in 0.1%
steps.
Proc Lift
This is Luma (Y channel) offset, expressed as an actual video value ranging from -1024 to 1024. If set
to 0 no change is made. If set to 1024 absolute black (value 004) becomes absolute white (value 3FB).
If set to –1024, absolute white becomes absolute black.
Proc Saturation
This is Chroma (C channel) gain, expressed as a percentage. It ranges from 0.0% to 200.0% in 0.1%
steps.
Proc Phase
This is Chroma (C channel) phase adjustment, expressed in degrees, ranging from –360 to +360 in
steps of one degree.
Decoder SD Input
Selects the input format for SD analog video. This must be changed to reflect the analog video format
on the input for the 9033 to lock correctly. Valid SD formats are GBR, Component SMPTE,
Component MII, Component Betacam, Component Y/C, and Composite.
Decoder HD Input
Selects the input format for HD analog video. The user must select between GBR and YPbPr for the
9033 to lock to the input correctly.
Pedestal - SD Setup
Selects between no setup and 7.5 IRE on the input analog SD signal. This tells the card how much
setup needs to be removed from the input.
Embedded Group Enable
Enables or disables the embedding of a particular embedded audio group. Disabling a group preserves
the settings of the channels belonging to that group.
Output Source
Because the cards audio system functions like a router, each embedded output can be sourced from any
input channel. This parameter let’s you choose from the many different sources. Here is an explanation
of the different source names:
Source Name Description
EmXX Input embedded audio channel XX (1 through 16)

Page 16 of 23 9033 Owner’s Manual •
••
•(V 0.5)
AnX Analog Audio channel X (1 through 8)
AeXX Discrete AES channel XX (1 through 16)
Output Gain
The gain of each output is adjustable from +30 dB to –100 dB in 0.1 dB steps. After –100 dB gain is
set to –Inf, which means that output is present, but muted.
Output Polarity
If set to “Norm” output polarity is the same as input polarity, if set to “Inv” the output polarity is
inverted. This can be used to correct polarity errors in the input signals fed to the card.
Display Orientation
This parameter lets you change the orientation of the display. “Vert” makes the characters look correct
when the cards are mounted in a 2 RU frame like the 8310. “Horz” makes the characters look right in a
horizontal frame.
Display Brightness
This parameter allows you to set the standard output brightness of the menu display. It is a percentage
of maximum brightness.
Save Settings
In this parameter, move the toggle switch up to save the settings to the card persistent storage.
Load Settings
In this parameter, move the toggle switch up to load the saved settings and make them active.
Restore Factory Settings
In this parameter, move the toggle switch up to make the factory default settings active, and make the
stored settings equal to the factory settings.
Info
This menu gives information about the card including, positive and negative power consumption in
watts, software release number, and software build number.
Factory Default Settings
The factory default settings are as follows:
1) The proc module is enabled, but all parameters are set to not change the video.
2) The video decoder is set to Component SMPTE for SD and YpbPr for HD.
3) Discrete AES inputs 1-16 are mapped to embedded audio outputs 1-16.
4) Audio gain is set to 0dB and polarity is set to normal on all channels.

9033 Owner’s Manual •
••
•(V 0.5) Page 17 of 23
Remote Control
In This Chapter
This section provides a detailed explanation on using remote control functions with your card.
DashBoard Control System Software
The DashBoard Control System enables you to monitor and control openGearTM frames and controller
cards from a computer. The DashBoard software and manual can be downloaded from the Cobalt
Digital Inc. website.
Using the Menus
You must first install the DashBoard Control System software on your computer. Refer to the
DashBoard User Manual for software installation procedures and for using the DashBoard interface.
The Menu System
The following table and sections describe the menus, items, and parameters available from the
DashBoard Control System software for the card.
Table 3. DashBoard Menus
Menu Item Parameters Description
Product CDI-9061
Manufacturer Cobalt Digital Inc.
Software Release
Number #
Software Build
Date
Software Build
Time
+12 V Power Rail #.## W Positive Supply Voltage
-7.5 Power Rail #.## W Negative Supply Voltage
Video Input
Standard Detected Video Standard on SDI Input
Card Info
(Read-only)
Reference Standard Detected Standard of Ref.

Page 18 of 23 9033 Owner’s Manual •
••
•(V 0.5)
Menu Item Parameters Description
Card Info
(Read-only) SSN ############ Displays the Silicon Serial
Number of the card.
Enable
Group Enable Disable
Enables or disables the
entire group of 4 channels.
Embedded 1-16
AES 1-16
Analog 1-8
Source
Silence
Chooses the source for the
embedded audio. The
source for each channel
can be chosen separately.
Gain Range (-999) - 300 Gain applied to embedded
audio output.
Normal
Embedded
Audio Group
(Groups 1-4)
Phase Invert
Inverts the phase of the
embedded audio.
Parameter Save Confirm Saves the parameters as
preset.
Parameter Load Confirm Loads paramaters
previously saved.
Presets
Restart Parameters
to Factory Default Confirm Will load factory presets
and overwrite the save.
SDI
Input Video
Preference Analog
This selects the preferred
input when both SDI and
analog are present.
Composite
Y/C
YPbPr BetaCam
YPbPr Mll
SD Input Type
YpbPr SMPTE
Selects the format of
input SD analog video, so
the decoder can properly
decode the signal.
GBR
HD Input Type YpbPr
Selects the format of
input HD analog video.
Video Signal
Controls
SD Composite
Contains 0.0 or 7.5 IRE of Setup Enables or disables setup
for SD.
On
Proc Controls
Enable Off
Enables/Disables Proc
Video Gain Range 0-2000 Contrast
Video Lift Range (-999) – 999 Brightness
Color Gain Range 0-2000 Saturation
Video Proc
Color Phase Range (–360) - 360 Tint

9033 Owner’s Manual •
••
•(V 0.5) Page 19 of 23
Service Information
In This Chapter
This chapter includes the following sections:
•Troubleshooting Checklist
•Warranty and Repair Policy
Troubleshooting Checklist
Routine maintenance to this openGearTM product is not required. In the event of problems with your
card, the following basic troubleshooting checklist may help identify the source of the problem. If the
module still does not appear to be working properly after checking all possible causes, please contact
your openGearTM products distributor, or the Technical Support department at the numbers listed under
the “Contact Us” section at the end of this manual.
1. Visual Review 

Performing a quick visual check may reveal many problems, such
as connectors not properly seated or loose cables. Check the module, the frame, and
any associated peripheral equipment for signs of trouble.
2. Power Check 

Check the power indicator LED on the distribution frame front
panel for the presence of power. If the power LED is not illuminated, verify that the
power cable is connected to a power source and that power is available at the power
main. Confirm that the power supplies are fully seated in their slots. If the power
LED is still not illuminated, replace the power supply with one that is verified to
work.
3. Reseat the Card in the Frame Eject the card and reinsert it in the frame.
4. Check Control Settings 

Refer to the Installation and Operation sections of the
manual and verify all user-adjustable component settings.
5. Input Signal Status 

Verify that source equipment is operating correctly and that a
valid signal is being supplied.
6. Output Signal Path 

Verify that destination equipment is operating correctly and
receiving a valid signal.
7. Module Exchange Exchanging a suspect module with a module that is known to
be working correctly is an efficient method for localizing problems to individual
modules.
Warranty and Repair Policy
The openGearTM card is warranted to be free of any defect with respect to performance, quality,
reliability, and workmanship for a period of FIVE (5) years from the date of shipment from our factory.

Page 20 of 23 9033 Owner’s Manual •
••
•(V 0.5)
In the event that your Cobalt Digital Inc. card proves to be defective in any way during this warranty
period, Cobalt Digital Inc. reserves the right to repair or replace this piece of equipment with a unit of
equal or superior performance characteristics.
Should you find that this openGearTM card has failed after your warranty period has expired, we will
repair your defective product should suitable replacement components be available. You, the owner,
will bear any labor and/or part costs incurred in the repair or refurbishment of said equipment beyond
the FIVE (5) year warranty period.
In no event shall Cobalt Digital Inc. be liable for direct, indirect, special, incidental, or consequential
damages (including loss of profits) incurred by the use of this product. Implied warranties are
expressly limited to the duration of this warranty.
This openGearTM card Owner’s Manual provides all pertinent information for the safe installation and
operation of your Cobalt Digital Inc. Product. Cobalt Digital Inc. policy dictates that all repairs to the
openGearTM card are to be conducted only by an authorized Cobalt Digital Inc. factory representative.
Therefore, any unauthorized attempt to repair this product, by anyone other than an authorized Cobalt
Digital Inc. factory representative, will automatically void the warranty. Please contact Cobalt Digital
Inc. Technical Support for more information.
In Case of Problems
Should any problem arise with your openGearTM card, please contact the Cobalt Digital Inc. Technical
Support Department. (Contact information is supplied at the end of this publication.)
A Return Material Authorization number (RMA) will be issued to you, as well as specific shipping
instructions, should you wish our factory to repair your openGearTM card. If required, a temporary
replacement module will be made available at a nominal charge. Any shipping costs incurred will be
the responsibility of you, the customer. All products shipped to you from Cobalt Digital Inc. will be
shipped collect.
The Cobalt Digital Inc. Technical Support Department will continue to provide advice on any product
manufactured by Cobalt Digital Inc., beyond the warranty period without charge, for the life of the
equipment.