COBHAM AVIATOR 200 User manual

AVIATOR Wireless Handset
User manual

i
AVIATOR Wireless Handset
User Manual
Document number: 98-129599-B
Release date: February 13, 2017

ii
Disclaimer
Any responsibility or liability for loss or damage in connection with the use of
this product and the accompanying documentation is disclaimed by Thrane &
Thrane A/S. The information in this manual is provided for information
purposes only, is subject to change without notice and may contain errors or
inaccuracies. Manuals issued by Thrane & Thrane A/S are periodically revised
and updated. Anyone relying on this information should acquire the most
current version e.g. from www.cobham.com/satcom, Cobham SYNC
Partner Portal, or from the distributor.Thrane & Thrane A/S is not
responsible for the content or accuracy of any translations or reproductions,
in whole or in part, of this manual from any other source. In the event of any
discrepancies, the English version shall be the governing text.
Thrane & Thrane A/S is trading as Cobham SATCOM.
Copyright © 2017 Thrane & Thrane A/S. All rights reserved.
Manufacturer address
Thrane & Thrane A/S, Lundtoftegaardsvej 93 D, DK-2800, Kgs. Lyngby,
Denmark
Trademark Acknowledgements
•Inmarsat is a registered trademark of the International Maritime Satellite
Organisation (IMSO) and is licensed by IMSO to Inmarsat Limited and
Inmarsat Ventures plc.
• Inmarsat’s product names are trademarks or registered trademarks of
Inmarsat.
• Other product and company names mentioned in this manual may be
trademarks or trade names of their respective owners.
Typography
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
•Toemphasizewords.
Example: “Do not touch the antenna”.
• To indicate what the user should select in the user interface.
Example: “Select Settings > Display”.
Italic is used to emphasize the paragraph title in cross-references.
Example: “For further information, see Connecting Cables on page...”.

iii
Safety Summary
The following general safety precautions must be observed during all
phases of operation, service and repair of this equipment. Failure to
comply with these precautions or with specific warnings elsewhere in this
manual violates safety standards of design, manufacture and intended
use of the equipment. Thrane & Thrane A/S assumes no liability for the
customer's failure to comply with these requirements.
DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE
Do not operate the AVIATOR Wireless Handset in the presence of
flammable gases or fumes. Operation of any electrical equipment in such
an environment constitutes a definite safety hazard.
COMPASS SAFE DISTANCE
Minimum safety distance:
• 40 cm from the AVIATOR Wireless Handset.
• 40 cm from the AVIATOR Wireless Cradle.
DISPOSAL
Old electrical and electronic equipment marked with this
symbol can contain substances hazardous to human beings
and the environment. Never dispose these items together
with unsorted municipal waste (household waste). In order
to protect the environment and ensure the correct recycling of old
equipment as well as the re-utilization of individual components, use
either public collection or private collection by the local distributor of old
electrical and electronic equipment marked with this symbol.
Contact the local distributor for information about what type of return
system to use.
Caution! Do not disassemble the AVIATOR Wireless Handset.
In case of malfunctioning return the handset to your
local distributor or Cobham SATCOM.

iv
About the Manual
Intended readers
This manual is a user manual for the AVIATOR Wireless Handset. The readers
of the manual include anyone who is using or intends to use the AVIATOR
Wireless Handset. No specific skills are required to operate the AVIATOR
Wireless Handset. However, it is important that you observe all safety
requirements listed in the beginning of this manual, and operate the handset
according to the guidelines in this manual.
Manual overview
This manual has the following chapters:
•Introduction contains an overview and a brief description of the
AVIATOR Wireless Handset.
•Getting started explains how to connect and start up the handset and
gives an overview of the display and keypad. It also contains a short guide
to initial configuration and to making the first call.
•Operation describes how to use and configure the handset and explains
the display menus.
•Using the web server explains how to use the built-in web server of the
AVIATOR Wireless Handset.
•Service & maintenance contains guidelines for maintenance of the
handset, a short troubleshooting guide and gives information on where to
get further help if needed.
This manual may not always reflect the latest software functionality of your
AVIATOR Wireless Handset. To obtain the latest version of the manual, go to
www.cobham.com/satcom, enter the Cobham SYNC Partner Portal and
download the latest version, or acquire it from your distributor.

v
Table of contents
Safety Summary .............................................................................. iii
About the Manual .......................................................................... iv
Chapter 1 Introduction
Welcome ................................................................................................ 1
Your AVIATOR Wireless Handset ....................................... 1
Description ................................................................................................. 1
The AVIATOR Wireless Handset ......................................................... 2
Features .................................................................................................. 3
Chapter 2 Getting started
Getting started with the AVIATOR Wireless
Handset ................................................................................................... 5
Introduction .............................................................................................. 5
Preparing the hardware .......................................................................... 6
Charging the AVIATOR Wireless Handset ........................................ 6
Connecting the AVIATOR Wireless Handset to a wireless access
point ............................................................................................................. 8
Establishing a connection ........................................................ 9
Using a SwiftBroadband unit ................................................................ 9
Establishing a connection ...................................................................... 9
Changing user name and password for an AVIATOR Wireless
Handset .................................................................................................... 13
Making the first call ................................................................ 15
AVIATOR Wireless Handset keypad and display .16
The keypad ............................................................................................. 16
The display .............................................................................................. 22
Chapter 3 Operation
User interfaces ............................................................................... 29

Table of contents
vi
AVIATOR Wireless Handset functions ........................ 30
Handling calls ......................................................................................... 30
Making a call using a SwiftBroadband unit ................................... 38
Making a secure call from the AVIATOR Wireless Handset ..... 39
Quick settings ......................................................................................... 44
How to enter text in the AVIATOR Wireless Handset ............... 46
Using a headset ..................................................................................... 47
AVIATOR Wireless Handset menus ............................... 48
Call log ...................................................................................................... 49
Contacts ................................................................................................... 51
Status ........................................................................................................ 53
Network ................................................................................................... 53
Settings .................................................................................................... 60
SIP telephony and profiles ................................................................. 71
Information from the SwiftBroadband unit (BGAN terminal) .77
Chapter 4 Using the web server
Introduction to the web server ........................................ 83
Browser settings .................................................................................... 84
Using the web server ................................................................. 87
The Home page ..................................................................................... 87
Contacts ................................................................................................... 88
Call log ...................................................................................................... 89
SIP settings ............................................................................................. 90
Uploading firmware .............................................................................. 92
Import and Export settings ................................................................ 93
Help and diagnostics report ............................................................... 96
Chapter 5 Service & maintenance
Getting support ............................................................................. 97
Maintenance tasks ...................................................................... 98
Software update .................................................................................... 98
Battery handling for the AVIATOR Wireless Handset ................ 98
Cleaning the AVIATOR Wireless Handset ...................................... 99
Disposal of the AVIATOR Wireless Handset ................................. 99

Table of contents
vii
Troubleshooting guide .......................................................... 100
App. A Conformity
AVIATOR Wireless Handset .............................................. 101
FCC ......................................................................................................... 101
FCC/IC Notice ..................................................................................... 102
Glossary .................................................................................................................. 105
Index .................................................................................................................. 109

Table of contents
viii

1
Chapter 1
1111
Introduction
Introduction 1
Welcome
Congratulations on the purchase of your AVIATOR Wireless Handset!
The AVIATOR Wireless Handset communicates using Voice over Internet
Protocol (VoIP), which means that voice conversations are routed over the
Internet or through an IP-based network.
Your AVIATOR Wireless Handset
Description
The AVIATOR Wireless
Handset is used for making
phone calls over an IP based
network. VoIP calls can be
terminated in the SIP server of
the SwiftBroadband unit of the
satcom system, or they can
travel as IP calls over satellite
and be terminated by a SIP
server at the receiving end.
The AVIATOR Wireless Handset has some SwiftBroadband unit control
functions. If configured as handset with the local number 0501, you can
use the handset to start and stop data connections (background or
streaming) for all network user groups.
To improve overall system overview the AVIATOR Wireless Handset
displays active, critical alarms from the SwiftBroadband unit to keep you
informed about the status of the SwiftBroadband unit.
The handset is designed specifically for use in harsh environments and it is
dust proof and splash proof. Excellent sound quality is achieved by
including an efficient noise suppression software. On the large 2.2" color

Chapter 1: Introduction
2 Your AVIATOR Wireless Handset
TFT screen, a graphical user interface provides easy access to all functions
including contacts and settings. The user interface also provides direct
access to certain features of a connected SwiftBroadband unit.
You can make secure calls to all IP phones complying with the ZRTP version
used by the AVIATOR Wireless Handset.
The AVIATOR Wireless Handset
The AVIATOR Wireless
Handset connects to a
wireless access point using
Wireless Local Area
Networking (WLAN).
The internal battery is charged
from the dedicated cradle.
Due to the improved power
management the AVIATOR
Wireless Handset can be on
stand-by time for up to 24
hours.
The AVIATOR Wireless Handset & Cradle includes the following main units:
• TT-5624B AVIATOR Wireless Handset
• TT-5626B Cradle for AVIATOR Wireless Handset

Chapter 1: Introduction
Features 3
1111
Introduction
Features
The AVIATOR Wireless Handset offers the following features:
Plain voice communication over Internet or IP based network
Secure voice communication over Internet or IP based network
Start and stop IP data connections in a connected SwiftBroadband unit
Contacts list with up to 100 entries
Intuitive user interface and menu system
Built-in web server
High quality color display QVGA with night colors
Rugged but elegant design
Splash proof and dust proof
Connectivity to SwiftBroadband services, i.e. SwiftBroadband unit
BGAN menu to display SwiftBroadband unit type, GPS position and
more
Display of critical alarms from the SwiftBroadband unit

Chapter 1: Introduction
4Features

5
Chapter 2
2222
Getting started
Getting started 2
This chapter describes how to install and start up the AVIATOR Wireless
Handset and make the first call. It also gives an overview of the display and
keypad and explains how to navigate with the keypad.
Getting started with the AVIATOR Wireless
Handset
Introduction
The AVIATOR Wireless Handset connects to:
• a wireless access point, which is connected to a SwiftBroadband unit
• a wireless access point, which is connected to another IP connection
• a SwiftBroadband unit with integrated wireless access point
The internal battery is charged from the dedicated cradle connected to an
external power supply.
AVIATOR Wireless Handset connectors
The handset has two connectors on the side of the handset:
• one connector for connecting a headset (3.5 mm SMT phone jack,
Switchcraft 35RASMT3BHNTR, see the Installation & Maintenance
manual for details).
• one Mini-USB 5-pin connector, for charging the handset from a
computer or USB charger in the service & installation center.
Mini-USB Jack connector for headset

Chapter 2: Getting started
6 Getting started with the AVIATOR Wireless Handset
Preparing the hardware
For the AVIATOR Wireless Handset you need the following hardware:
• A SwiftBroadband unit with integrated wireless access point or a
separate wireless access point complying to the Wireless Local Area
Networking (WLAN) standard 802.11b/g
• For charging the handset in the cabin always use the cradle.
To connect the wireless access point
If the SwiftBroadband unit does not have an integrated wireless access
point you may connect the wireless access point to a SwiftBroadband unit
or to your standard network connection.
For information on how to install the wireless access point, refer to the
documentation that comes with your wireless access point.
Charging the AVIATOR Wireless Handset
Introduction
The battery icon next to the handset
icon in the top right corner of the
display shows the battery status of the
handset. When the battery level is
critically low, the handset makes a sound and shows a message, and the
icon starts flashing to indicate that the battery needs recharging. If the
battery is not recharged, the handset will eventually switch off.
Note
To charge the AVIATOR Wireless Handset outside the aircraft you
can make a service charge using a computer or USB charger. For
details how to proceed see the Installation and maintenance
manual.

Chapter 2: Getting started
Getting started with the AVIATOR Wireless Handset 7
2222
Getting started
To charge the AVIATOR Wireless Handset using the cradle
Place the AVIATOR Wireless Handset in the cradle with the display facing
up. The handset automatically starts the charging process.
Indications during charging process
A message appears briefly in the display, the
AVIATOR Wireless Handset makes a sound
and the battery icon is animated to show
that the battery is charging.
Below are examples of the display when the
handset is off and when it is in screensaver
mode while charging the battery.
Handset off (animated.
The icon is turned off after
a while, but reappears
when a key is pressed.
Screensaver mode

Chapter 2: Getting started
8 Getting started with the AVIATOR Wireless Handset
Connecting the AVIATOR Wireless Handset to a
wireless access point
To connect the AVIATOR Wireless Handset to your wireless access point,
do as follows:
1. Start up the wireless access point.
2. Switch on your AVIATOR Wireless Handset by pressing and holding the
on hook key until the display lights up.
3. Press the center select key to enter the menu system.
4. Select Network > Wireless network.
5. When the list of available access points appears in the display, select the
access point you want to connect to.
6. If you are prompted for security settings, select OK to enter the
Profiles menu. Set the security settings as described in To connect the
AVIATOR Wireless Handset to the wireless network on page 53.
Note
If the AVIATOR Wireless Handset is out of use for a longer period
of time, recharge the battery every two years to avoid
deterioration of the battery. Outside the aircraft you can make a
service charge using a computer or USB charger. For details how
to proceed see the Installation and maintenance manual.
Note
This procedure is only needed at the first connection. Once
connected, the AVIATOR Wireless Handset automatically
attempts to connect to this access point, whether it is integrated
in the SwiftBroadband unit or not, whenever it is switched on.
Note
Access points with a profile matching your AVIATOR Wireless
Handset are marked with . If this symbol is not present,
you cannot connect to an encrypted network until you have
set up your wireless profile to match the access point. If you
select an encrypted network without a defined profile you are
prompted for security settings.

Chapter 2: Getting started
Establishing a connection 9
2222
Getting started
7. Select Connect.
The handset now attempts to connect to your wireless access point. If
the access point is connected to a SwiftBroadband unit, see the next
section.
When the handset is connected to the access point, the display shows
Connected.
Establishing a connection
Using a SwiftBroadband unit
Introduction
By connecting the AVIATOR Wireless Handset to a SwiftBroadband unit
you gain access to the satellite network with your AVIATOR Wireless
Handset.
When connected with the SwiftBroadband unit the AVIATOR Wireless
Handset provides a dedicated menu for the terminal.
AVIATOR Wireless Handset connection
The wireless handset is connected to the SwiftBroadband unit either by
connecting to the integrated wireless access point of the terminal or to a
separate wireless access point connected to one of the LAN ports of the
terminal. For information on how to connect the handset to the access
point, see Connecting the AVIATOR Wireless Handset to a wireless access
point on page 8.
Establishing a connection
When the handset is connected to the SwiftBroadband unit, it is
automatically registered in the terminal and assigned the first available local
number, if the startup option Auto BGAN SIP is selected under Settings
> Startup options in the handset menu (selected by default). If, for some
reason, you need another password or local number, you need to set up the

Chapter 2: Getting started
10 Establishing a connection
following in the handset and in the web interface of the SwiftBroadband
unit:
•Username
• Password
•Localnumber
For further information, see Changing user name and password for an
AVIATOR Wireless Handset on page 13.
If no SIM PIN is required
If the AVIATOR Wireless Handset is connected to a SwiftBroadband unit
where the SIM PIN is disabled or has already been entered, the
SwiftBroadband unit automatically sets up a communication profile (SIP
profile) and assigns the first available local number to the handset, if the
startup option Auto BGAN SIP is enabled under Settings > Startup
options in the handset menu.
If a SIM PIN is required
If the AVIATOR Wireless Handset is connected to a SwiftBroadband unit
where the SIM PIN is required and has not yet been entered, you need to
enter the SIM PIN for the terminal. To do so, you need to know the
Administrator user name and password as well as the SIM PIN for the
SwiftBroadband unit.
To enter the SwiftBroadband unit’s SIM PIN, do as follows:
1. From the main screen of the handset, press the center select key to
enter the menu system.
2. Select BGAN.
Note
There may be 2 PIN codes for the system:
• one for the SwiftBroadband unit (SIM PIN, described in this
section) and
• one for the AVIATOR Wireless Handset (described in To set up
the PIN code for the handset on page 68)