cogeco TiVo User manual

THE TIVO®SERVICE
FROM COGECO
TIVO DVR & MINI QUICK GUIDE

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TiVo®DVR/Mini Quick Guide
© 2017 TiVo Inc. Reproduction of all or any portion of this Quick Guide
without TiVo’s express prior written permission (in each instance) is
prohibited. All rights reserved.
Patented. U.S. pat. nos. at www.tivo.com/patents.
Cogeco and the Cogeco logo are the registered trademarks of
Cogeco Inc. Available where technology permits. Photos are for
illustrative purposes only.
TiVo, the TiVo logo, the TiVo silhouette logo,TiVo Central, OnePass,
the Jump logo, the Instant Replay logo, the Thumbs Up logo, the
Thumbs Down logo, and the sounds used by the TiVo service are
trademarks or registered trademarks of TiVo Inc. or its subsidiaries,
2160 Gold Street, P.O. Box 2160, San Jose, CA 95002–2160.
Amazon, Amazon.com, and the Amazon.com logo are registered
trademarks of Amazon.com, Inc. or its affiliates.
CableCARD is a trademark of Cable Television Laboratories, Inc.
Manufactured under licence from Dolby Laboratories. “Dolby” and
the Double-D symbol are registered trademarks of Dolby
Laboratories.
iPad, iPhone and iPod touch are registered trademarks of Apple, Inc.,
registered in the U.S. and other countries.
Netflix is a registered trademark of Netflix, Inc.
Plex, the Plex Play logo and Plex Media Server are trademarks of Plex
and used under a license.
ToonGoggles and the ToonGoggles logo are trademarks of
ToonGoggles.
Vevo and the Vevo logo are the exclusive propery of Vevo LLC.
Tubi TV and the Tubi logo are registered trademarks of ADRISE INC.
YouTube and the YouTube logo are registered trademarks of Google
Inc.
Windows Media is a registered trademark of Microsoft Corporation.
All other company, product, brand names, and trademarks are the
properties of their respective owners.
ROVI COPYRIGHT PROTECTION
This product incorporates copyright protection technology that is
protected by U.S. patents and other intellectual property rights. Use of
this copyright protection technology must be authorized by Rovi
Corporation, and is intended solely for home and other limited
consumer uses unless otherwise authorized by Rovi. Reverse
engineering or disassembly is prohibited.
MICROSOFT
This product contains technology subject to certain intellectual
property rights of Microsoft. Use or distribution of this technology
outside of this product is prohibited without the appropriate licence(s)
from Microsoft.
Content owners use Windows Media®digital rights management
technology (WMDRM) to protect their intellectual property, including
copyrights. This product uses WMDRM software to access WMDRM-
protected content. If the WMDRM software fails to protect the
content, content owners may ask Microsoft to revoke the software’s
ability to use WMDRM to play or copy the proprietary, protected
content of these owners. Revocation does not affect unprotected
content. When you download licences for protected content, you
agree that Microsoft may include a revocation list with the licences.
Content owners may require you to upgrade the WMDRM software to
access the proprietary, protected content of these owners. If you
decline an upgrade, you will not be able to access any content that
requires the upgrade.
ADDITIONAL INFORMATION
1. Available where technology permits. The purchase or rental of a
digital receiver is required to access Digital Television service
from Cogeco. An environmental handling fee (EHF) payable to

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TiVo®DVR/Mini Quick Guide
the OES (Ontario Electronic Stewardship) or EPRA (Electronic
Products Recylcing Association) will be absorbed by Cogeco
when electronic equipment is rented (digital receiver, modem
and EMTA). Installation and/or activation fees may apply. Photos
are for illustrative purposes only. The TiVo service from Cogeco
requires the subscription to the rental of a TiVo box, Cogeco High
Speed Internet and the Cogeco wireless modem as well as a
minimal subscription to the Basic Channels package. Each
additional television set requires the subscription to the rental of
a TiVo Mini receiver. The TiVo service from Cogeco can support
up to 6 connected television sets. Installation charges may apply
for additional outlets. The TiVo service from Cogeco is an
Internet-based service. Approximately 1GB of data traffic will be
consumed between the TiVo boxes and the Internet to supply
programming information and this will be counted against a
customer's monthly Internet usage limit. The content accessed via
Internet applications such as Netflix and Youtube consumes data
and this will be counted against a customer's monthly Internet
usage limit. Depending on the type of Internet package chosen
by the customer, additional charges will apply for exceeding bit
cap usage allowed for each Cogeco specific High Speed Internet
package.
2. Netflix is available in certain countries. Streaming membership
required. More information at www.netflix.com.
3. Cogeco On Demand service is offered where the technology is
available and for customers who meet the Cogeco On Demand
access requirements. Access to some contents may require a
subscription to the TV package containing the associated digital
channel. Channel availability may vary per region.
4. Access to the mobile apps requires a subscription to the TV
package containing the associated digital channel. Channel
availability may vary per region. The content viewed on mobile
apps requires bandwidth, which is included in the customer's
Internet or cellular data package. Additional usage fees may
apply if the customer exceeds the monthly data transfer capacity
(GB) included in his package.
5. Ability to view transferred recorded shows on iOS 7.0 or greater
platform or on Android 4.1 or greater platform where content
rights permit does not require an Internet connection while a
Cogeco Wi-Fi local network connection is required to download
content to mobile devices.
6. Ability to view shows in or out of the home, where content rights
permit, on iOS 7.0 or greater platform or Android 4.1 or greater
platform.

DVR & MINI
WELCOME

DVR & MINI
TABLE OF CONTENTS
USING THIS GUIDE 2
QUICK TOUR – THE TIVO CENTRAL®SCREEN 4
QUICK TOUR – MY SHOWS 6
QUICK TOUR – ONEPASS™ SEARCHES 10
QUICK TOUR – STREAMING VIDEOS 13
QUICK TOUR – FINDING SHOWS 14
QUICK TOUR – WATCHING LIVE TV 21
QUICK TOUR – QUICKMODE™24
QUICK TOUR - PARENTAL & PURCHASE CONTROLS 25
QUICK TOUR – USING THE GUIDE AND MINI-GUIDE 27
QUICK TOUR – MANAGING RECORDINGS & ONEPASS 29
QUICK TOUR – COGECO ON DEMAND 31
QUICK TOUR – APPS 33
QUICK TOUR – THE COGECO TIVO APP 34
TROUBLESHOOTING 35

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TiVo®DVR/Mini Quick Guide
USING THIS GUIDE
Thank you for choosing the TiVo experience from Cogeco. The
quick tours in this guide describe features of the TiVo Service from
Cogeco running on the following TiVo devices:
The TiVo digital video recorder (DVR) has
six tuners and a hard drive allowing you to
pause and rewind live TV. You can record six shows in HD
simultaneously. You can watch five live TV shows at the same time.
The TiVo Mini set-top box (STB) is a tuner-less, all-
purpose companion to your TiVo DVR (the TiVo Mini
uses your home network to “borrow” a tuner from a
connected TiVo DVR). With the TiVo Mini, you can watch live TV,
search and browse for shows, watch shows saved on your TiVo
DVR, enjoy Cogeco On Demand, and more. You can even start
watching a show in one room and finish it in another!
Note: Most of this guide applies to using the TiVo Service from
Cogeco on TiVo DVRs and Minis. Any specific service differences
between the TiVo DVR and the TiVo Mini are noted. For
information on the TiVo HD Receiver, visit cogeco.ca/tivoservice/
support.
BASIC TERMS
When we talk about the TiVo Service from Cogeco, here are some
terms you should know:
Live TV. If you’re watching a show as it’s being broadcast, you’re
watching live TV. You can pause live TV for up to 30 minutes. When
you resume watching, you’re “behind” live TV. (You can always get
to live TV by pressing the Live TV button on your TiVo remote
control.)
Multi-tuner. A tuner is a device found inside DVRs, TVs, cable
boxes — anything designed to receive TV signals, including the
TiVo DVR. A tuner picks one channel to display; it “tunes” to that
channel. The TiVo DVR has multiple tuners inside and it can
simultaneously record different shows on the different tuners
(pressing the Live TV button on your TiVo remote will switch
among the tuners). See Watching multiple shows at once for more
information about switching tuners.
Streaming. Streaming means watching a video directly from
another device or streaming app; there’s no need to transfer or
download it first. With the TiVo DVR, you can stream shows to your
TiVo Mini, or to a mobile device (like an iPhone, iPad, or iPod
Touch). And, you can stream shows to your TiVo DVR and TiVo
Mini from online sources like Netflix and Cogeco On Demand.
Host/Client. When your TiVo DVR streams shows to the TiVo Mini,
the DVR is a “host.” The TiVo Mini, as the device receiving the
shows, is the “client.”
TiVo Service from Cogeco. If the TiVo DVR (or TiVo Mini) is the
body, the TiVo Service from Cogeco is the brains! The program

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TiVo®DVR/Mini Quick Guide
information provided by the TiVo Service from Cogeco powers the
program guide, allowing you to search for shows, and more.
Searching for shows (and more!) for more information.
CableCARDTM Decoder. A CableCARD decoder allows your TiVo
DVR to receive digital cable channels without a cable box. Your
TiVo DVR comes with the CableCARD already installed. You
should not remove the CableCARD at any time.

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TiVo®DVR/Mini Quick Guide
QUICK TOUR – THE TIVO CENTRAL®
SCREEN
YOUR STARTING POINT FOR JUST ABOUT EVERYTHING!
The TiVo Central screen is the starting point for just about everything you do with your TiVo
box. From the TiVo Central screen, you can see a list of all your recorded shows and/or
streaming videos, find new shows to watch, explore great video-on-demand choices, and
more.
To get to the TiVo Central screen from live TV or any TiVo screen, just press the TiVo button
at the top of your TiVo remote control. Use the Up , Down , Left , and
Right arrows on the remote to move around, then press the Select button on an
option that interests you.
THE VIDEO WINDOW
The Video Window is located in the upper right corner of the TiVo Central screen and most
other TiVo menu screens, unless you choose to turn it off or temporarily hide it. The Video
Window continues playing the show you were watching when you entered the TiVo Central
screen.
On DVRs and Minis, you can press the Pause button on your TiVo remote to pause
what’s playing in the Video Window, and press Pause again to resume playing.
To temporarily hide the Video Window, press the Slow button . Press Slow again to
restore the Video Window.
If you’d rather permanently turn off the Video Window, from the TiVo Central screen select
“Settings & Messages,” then “User Preferences,” then “Video Window.”
To return your show to full
screen from TiVo Central or any
other TiVo menu screen, just
press the Zoom button on your
TiVo remote.

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TiVo®DVR/Mini Quick Guide
DISCOVERY BAR
The Discovery Bar is the bar of images across the top of the TiVo Central screen and many
other TiVo menu screens. What you’ll see in the Discovery Bar depends on you! Often, the
Discovery Bar displays ideas for shows you might like based on what shows you record and
mark as your favourites. For example, if you record the show “The Voice,” the Discovery Bar
might display thumbnails for other shows, like “So You Think You Can Dance.” It all
depends on what you’re interested in and what’s available to you.
The Discovery Bar also displays lots of other great viewing options: popular shows or sports
events that are playing on live TV, items from your My Shows list, TiVo Suggestions, new
Cogeco On Demand shows, and more!
Press the Up arrow to move up to the Discovery Bar, then the Left and Right
arrows to move around. Press the Select button on an image that interests you to open
an information screen about that item.
WHAT TO WATCH NOW
“What to Watch Now” sorts through all of your channels and video provider offerings to
show you a list what’s available right now. Choose from popular live TV shows, live sports
events, movies, and more! Just select “What to Watch Now” to get started. (You can also
select “What to Watch Now” from your My Shows list.)
. . . AND MORE!
From the TiVo Central screen, you can find shows, manage upcoming recordings (if
applicable), and explore a variety of apps available on your TiVo box. You’ll learn more
about many of these options later in this Guide, but remember — it all starts from TiVo
Central.

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TiVo®DVR/Mini Quick Guide
QUICK TOUR – MY SHOWS
All of your recordings and/or streaming videos are found in the My Shows list. To get to the
My Shows list from any menu screen or from live TV, just press the TiVo button twice.
(Just press it once if you’re already on the TiVo Central screen.) You can also access your
streaming apps from the bottom of the My Shows list (beneath individual shows and group
folders).
On DVRs and Minis, highlight any title in the My Shows list (even a show that’s currently
recording) and press the Play button to watch the show from the beginning, or to resume
playing from where you left off.
Highlight a title and press the Select button to open an information screen where you’ll be
able to play, delete, or get more information about the show. See Program details screen to
learn more.
To delete an individual show or a folder, highlight it and press the Clear button . If you
are deleting a OnePass folder that contains recordings, you will have the option to convert
recordings to streaming videos. This option can be useful if you are trying to conserve disk
space. See Quick tour – OnePass™ searches to learn more about OnePass.
Note: Deleting a show on your TiVo Mini will delete it from the host TiVo DVR.
AVAILABLE SPACE
On DVRs, a small bar underneath the words “My Shows” on the My Shows screen lets you
know how much space you have available for new recordings on your TiVo DVR. If you don’t
want to see the amount of space used, press the button and choose the option to turn
it off.
MY SHOWS CATEGORIES
The left column on the My Shows list contains categories that help you quickly locate shows
in the list. Highlight a category in the left column to view shows only in that category; for
When viewing the My
Shows list, use the Ch
Up/Down button to jump
an entire page at a time.