CognitiveTPG B780 ColorPOS User manual

The B780 printer requires minimal counter space and may be set
near the host computer. With the RS-232C interface, you can place
the printer up to 50 feet (for USB interface up to 15 feet) from the
host computer and power supply.
Do not place the printer in a dusty environment or anywhere that
spillage of drinks or other liquids can occur.
Be sure the printer is on a level surface and that there is enough room
to open the receipt cover to change the paper and to open the front
cover to change the impact printer’s ribbon cassette.
Be sure to leave adequate space at the rear the printer for connecting
and accessing the cables.
Be sure to locate the printer away from sources of magnetic
interference. Because the printer may have the optional built-in
Magnetic Ink Character Recognition (MICR) check reader, you may
need to make additional adjustments to the printer’s location. Devices
such as CRT monitors or large metal surfaces can affect the printer’s
magnetic eld and cause intermittent check reading errors.
Keep all packaging materials
The packing materials protect the printer and help prevent damage.
Be sure to save all the packaging materials - including the plastic bag
and the cardboard supports found in the slip path.
Report Any Missing or Damaged Items
To report any missing materials, or to report a printer that was
damaged during shipping, call your supplier or contact CognitiveTPG
using any of the methods shown below.
Unpack the printer
Check the packing list
Before installation, check that all the items on this list are included
(printers shipped in bulk may not include all these items):
• Printer (enclosed in a plastic bag with corrugated pack)
• Test printout protecting the print head (inside receipt
bucket)
• Power supply (if ordered), with cable to printer and AC
power cord
• Ribbon cassette
•Setup Guide
4Close the receipt cover while holding the paper over the
front of the cabinet.
5 Remove the excess paper by tearing it against the tear-off
blade.
6Press the paper feed button to advance the paper if
necessary.
xInstall new receipt paper
A776 Install Paper 1.eps
Install paper NO.eps
1 Open the receipt cover and remove the used roll (if present).
2Tear off the end of the new roll so that the edge is loose.
3Place the roll into the paper bucket with the paper unrolling
from the bottom of the roll, and with a few inches of paper
extending over the cabinet front.
A776 Replace Ribbon.eps
Knob
2
1
yInstall the ribbon cassette
1Open the front cover (1) by grasping the cover on each side
at the bottom and swing up.
2 Unwrap the new ribbon cassette and tighten the ribbon
by turning the knob on the cassette in the direction of the
arrow.
3 Position the ribbon cassette onto the carriage (2), as shown,
making sure the ribbon is not caught on the print head.
4Snap the cassette into place and snap the front cover closed.
.
Note: The rear connector panel varies with different interfaces
Cash drawer cables
1Plug the cable into the cash drawer connector (standard phone
jack) next to the pair of dip switches on the rear of the printer.
Note: Use a Y-cable to serve two cash drawers with one printer.
zConnect the cables
All cable connections are made at the rear of the printer.
Strain
Relief
DIP
switches
9-pin RS-232C
communication
connector
CAUTION:
DO NOT plug the
USB cable here
Cash drawer
connector
USB
connector
Power
supply
connector
Communication cables
The communication cable connects the printer to the host computer.
Route all cables as shown in Cable Routing to provide strain relief.
If installing the RS-232C communication cable:
If installing the USB communication cable:
1Host computer can remain on.
2Plug the printer end of the USB cable into the USB connector
port on the printer (A).
3Plug the computer end of the USB cable into the computer.
Make sure the USB symbol on the connector is facing up.
4 Download the USB driver to the host computer from the
CognitiveTPG Web site
1Turn off the host computer.
2Plug the communication cable into the connector.
3Secure the connector by tightening the screws.
4Connect the cable to the host computer.
5Turn host computer on.
If installing the Powered USB cable:
3Plug the computer end of the USB cable into the computer.
4Download the USB driver to the host computer
from the CognitiveTPG Web site
1Be sure the host computer is powered off.
2Plug the printer end of the USB cable into the USB connector
port on the printer.
Paper must unroll
from the bottom of the
roll to insure that the
image prints correctly.
Caution: DO NOT remove the
transparent mylar shield that
protects the exposed ribbon.
Start Here 
Be sure to read and understand each section of the
setup sequence before proceeding.
If you have any questions, please call us at 800-732-
8950 or 607-274-2500 or visit www.CognitiveTPG.com.
Please visit the website’s Warranty Registration section
to register your printer and provide feedback on its
quality.
A776 Unpack left side.eps
6.5"
11.4"
6.6"
A776 Dim left side.eps
CognitiveTPG, 950 Danby Road, Ithaca, NY 14850 -- http://www.CognitiveTPG.com Customer Support: 1-800-732-8950, ext 4 - Sales Order Desk: 1-800-732-8950, ext 1
B780 - S U G 0 0 0 1 R e v C 11/12
Setup Guide B780
Two-Color Hybrid Thermal/Impact Printer
Choose a location
Caution: Be careful to connect the USB cable only to point A
(above). Attempts to connect the USB cable at point B can cause
permanent damage to the communications circuitry.

{Testing the printer
The test prints a complete list of printer settings (Diagnostic form)
and partially cuts the paper. The test items listed depend on the
printer model.
Instructions at the bottom of the printout describe how to enter the
conguration menu and change the current settings of the printer.
Test Procedure
1To run the test:
aOpen the receipt cover (1), then
bwhile holding down the paper feed button (2) close the
receipt cover .
2Release paper feed button when the printer begins printing the
diagnostic printout.
3Review the printout for printer settings.
To change any of these settings go to the conguration menu as
directed at the bottom of the printout.
21
Open
receipt
cover
Push and hold
paper feed button
while closing
receipt cover
A776 Test Printer.eps
|Conguring the printer














The conguration menu allows you to select functions or change
various settings for the printer. Instructions printed on the receipt,
guide you through the processes.
Conguration Procedure
1Open the receipt cover be sure there is paper in the printer.
2Turn Printer off and close the receipt cover.
4Turn the power on, then press and hold the paper feed button.
The printer prints the diagnostic form and the conguration
main menu.
5Follow the printed instructions on the scrolling menu by
pressing the paper feed button to make Yes/No selections.
• Indicate Yes with a long click. (Press and hold paper feed
button for at least one second.)
• Indicate No with a short click. (Press paper feed
button quickly)
6Continue through your menu selections until you are asked,
“Save New Parameters?” Select “Yes” or “No”.
aTo save, select “Yes”, then return DIP switch 1 to the Off
position (up).
bPress the reset button. The printer resets with the new
selections. You can verify the setting by printing a
diagnostics form.
If you want to continue conguring the printer, select “No”. The
printer returns to the conguration menu.
Caution: Be extremely careful changing any of the
printer settings to avoid inadvertently changing other
settings that might affect the performance of the printer.
3Set DIP switch 1 (below) to the On position (down).
1
CognitiveTPG, 950 Danby Road, Ithaca, NY 14850 -- http://www.CognitiveTPG.com Customer Support: 1-800-732-8950, ext 4 - Sales Order Desk: 1-800-732-8950, ext 1
Setup Guide B780
Two-Color Hybrid Thermal/Impact Printer
Communication interface
Change the communication interface settings (except Ethernet) by
selecting “Set Communication Interface” from the main menu and
answer “Yes” to “SET INTERFACE TYPE?”
Press the paper feed button as instructed to select the
communication interface you want.
To change RS-232C serial interface settings
Select “Set Communication Interface” from the main menu
and answer “No” to “SET INTERFACE TYPE?” to go to the
instructions for selecting the RS-232C settings.
1Press the paper feed button to select the RS-232C
setting you want to change:
• Baud rate - (1200 to 115200 baud)
• Hardware ow control:
Software - (XON/XOFF)
Hardware - (DTR/DSR)
• Data reception errors: Ignore errors, Print “?”
• Alternate DTR/DSR - Enabled Disabled
Note: Number of data bits, Stop bits, and Parity parameters can
not be changed and are not shown.
2Press the paper feed button for at least one second to validate
the selection.
DECLARATION OF CONFORMITY
Type of Equipment: Information Technology Equipment – Printer
Model: A776-XXXX-XXXX
Model: B780-XXXX-XXXX
(X = any alphanumeric character)
Applicable EU
Directives: 2004/108/EC (electromagnetic compatibility directive)
2006/95/EC (low voltage, product safety directive)
Harmonized Standards:
EN 55024 (1998/A1:2001/A2:2003) Information Technology Equipment –
Immunity Characteristics
EN 55022 (2006/A1:2007) EMC, Class B, Limits and methods of
measurement of interference characteristics of IT equipment.
IEC 60950-1 (ed. 2); am 1. Product Safety standard
“CognitiveTPG, LLC, 950 Danby Road, Ithaca, New York, 14850,
declares that the equipment specified above conforms to the referenced EU
Directives and Harmonized Standards.”
Date: November 28, 2012
Jeffrey C Phoenix, Regulatory Compliance Engineer
CognitiveTPG, LLC
950 Danby Road
Ithaca, New York 14850
189-1300034 Rev C
Select Paper Type
To change the paper type, enter the section through the
conguration menu.
Press the paper feed button to select the setting you want to change:
Type 0 (monochrome)
Type 4 (blue/black)
Type 5 (red/black; green/black)
Cable routing
Prevent the printer from being accidentally unplugged by making
sure the cables are routed as shown below.
Connector
Cover
(Closed)
Communication
Connector
(RS-232C 9-pin)
(Route straight
out back of
printer and
tighten screws)
Power
Supply
Cable
(Straight
back)
USB Cable
Strain Relief
USB
Cable
Cash Drawer
Cable
Back of Printer
USB Cable
Strain Relief
Power Supply
Strain Relief
USB
Cable
Power Supply
Strain Relief
A776 Strain Releif.eps
Power supply cable
Caution: To avoid damage to the printer, connect the power supply
cable last.










1Plug the power cord into the power supply.
2Route the cash drawer and power supply cables through the
strain relief as shown below.
3Plug the power cord into the power supply, then plug the power
supply into an outlet. The green light on the top cover will
light up.
WARNING! Using this device without a grounded outlet is a safety
hazard and voids the printer’s Warranty, Safety, FCC and CE Mark
designation.
Ethernet communication connector panel
Ethernet
connector
Power
supply
connector
If installing the Ethernet communication cable:
1Host computer can remain on.
2Plug the printer end of the Ethernet cable into the Ethernet
connector port on the printer (A). Make sure the connector
snaps rmly in place.
3Plug the computer end of the Ethernet cable into the Ethernet
port of the computer. Make sure the connector snaps rmly
in place.
4 After you have connected the printer, you must set the printer
internal parameters for Ethernet operation. See “Ethernet
terminology and setup” in the A776 Programming Guide.
9
B780 - S U G 0 0 0 1 R e v C 11/12
Printed in USA
Emulation/Software options
To change the printer emulation, printer ID, receipt default lines per
inch (LPI), or font size, enter this section through the conguration
menu.
Press the paper feed button to select the setting you want to change:
Printer emulations: Native or DH
Printer ID: B780 or A721
Default line space: 8.13, 7.52, 6.77, or 6 lines per inch
Font size: standard, tall, or ColorPOS
Slip Setting options
To change the B780 slip setting options, enter this section through the
emulation software options section of the conguration menu.
Press the paper feed button to select the setting you want to change:
Set text columns.
Set Margin
Set lines per inch (LPI)
Set Validation Lines