Cogvis cogvisAI User manual

cogvisAI Installation Guide
June 2020

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Installation Guide 2020
Welcome!
cogvisAI is your contactless 3D smart-sensor, which detects critical events - thanks to
behavior and motion analysis - and alarms nursing staff to ensure quick help. This way,
you can reduce routine and administrative tasks and - at the same time - raise the
quality of care and safety. The software platform allows you to activate different mod-
ules to specifically select the functions and settings for each sensor in each room.
cogvisAI is designed for indoor use and compatible with existing alarm and emergency
call systems. Installation and commissioning are easy - in the following installation in-
structions we will guide you step by step until the sensor is ready for use.
Do you have any further questions? Please contact us at [phone] or
[e-mail].
Content
1. General Information _________________________________________________ 3
2. Package content and preparation ______________________________________ 4
3. Positioning of the system _____________________________________________ 5
4. Mounting__________________________________________________________ 7
5. Initial software setup _______________________________________________ 10
Step 1: Check status ________________________________________________ 10
Step 2: Automatic sensor calibration ___________________________________ 10
Step 3: Operation __________________________________________________ 11
6. Connection to existing call systems ____________________________________ 12
Pairing with Eldat-Receivers __________________________________________ 12
Pairing with Schrack call systems (Variorec receivers) _____________________ 13
Annex: Setup of older systems with WiFi-connection __________________________ 14
Step 1: Start setup__________________________________________________ 14
Step 2: WiFi-Setup__________________________________________________ 15
Step 3: Check status ________________________________________________ 15
Step 4: Alignment and calibration _____________________________________ 15
Step 5: Operation __________________________________________________ 16

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1. General Information
cogvisAI consists of two system components: the 3D smart-sensor and the
cogvisAI platform. The sensor processes 3D data directly and in real time. In case of an
incident, alarms are forwarded to the platform or the nurse call system.
The cogvisAI platform performs the following tasks:
•Automatic monitoring of all systems
•User administration
•Alarm forwarding (except for radio modules or the use of fearless API)
You can access the platform at https://platform.cogvis.ai. For further information re-
garding the use of the platform, please see the cogvisAI platform manual. The manual
is available on the web platform or at https://manual.cogvis.ai.
Important:
•Keep your login data for the cogvisAI platform ready and make sure a
smartphone, tablet or laptop is available.
•Do not operate unmounted sensors.
•If you use sensors with WiFi connection, please also note the following:
oMake sure that you have good WiFi coverage in the room before in-
stallation.
oMake sure that your WiFi connection can be established directly by
entering the WiFi name and password and that no login via an addi-
tional login form is required.
ocogvisAI supports the following WLAN standards: WPA, WPA2,
WPA2-Enterprise (PEAP, PEAP-MSCHAPv2 user and password based
and EAP-TLS certificate-based).

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2. Package content and preparation
Package contents for the cogvisAI system for on-site installation:
•USB power supply and 5m connection cable
•cogvisAI sensor
•4 dowels and 4 screws
The cogvisAI sensor consists of 2 parts: the metal base part with the already mounted
board (evaluation unit) and the white plastic sensor housing:
metal base part
plastic sensor housing
The sensor housing is connected to the base unit through 4 clamps. Both parts can be
released from each other by slight pressure from the outside (along the lower edge of
the sensor unit in the area of the clamps). Please note the following illustrations:
Step 1:
Step 2:
Press on both sides of the outer edge of the unit in
the area of the clamps. Gently push the base out
on one side.
As soon as the first side is released, apply the same
principle to the second side and remove the base
completely from the housing.

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3. Positioning of the system
At the beginning of the installation, you need to find the correct position for your 3D
smart-sensor. The sensor can easily be adjusted in both directions by turning it care-
fully:
The sensor can be adjusted by
carefully turning the front panel.
The front part can be turned in both directions.
To rotate the entire sensor part, gently pull it out
of its anchorage, turn it to the correct position and
release it again until it clicks into place.
The entire sensor part can also be turned in both
directions.
Identify the main area that should be covered by your sensor. This area will be moni-
tored for the activated module – for example, the open area with the highest risk of
falling. The sensor can be mounted either on the wall or ceiling. We recommend
mounting the sensor on the ceiling, as is allows a more flexible sensor adjustment.
Please make sure that the sensor is not covered by any objects (e.g. curtains,
lampshades, boxes in front of the bed etc.) and has a maximum range of approx. 7
meters. If possible, the sensor should be placed on the opposite side of windows.
Make sure that you do NOT cover the 3D smart-
sensor with the curtain.
Make sure that you do NOT mount the 3D smart-
sensor above the wardrobe or in a way that
restricts the visibility of the sensor.

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Examples for sensor positioning: The following illustrations will help you find the best
position for your sensor. The colored areas represent the areas covered by the sensor.
This illustration shows a room where wall or ceiling
mounting is possible. The sensor is adjusted in way
that allows both beds and the surrounding areas to
be in sight.
The second illustration shows a room in which ceil-
ing mounting is prefered. This way, the best possi-
ble coverage is guaranteed.
Illustration 3 shows an elongated room (e.g. such
as a corridor). In this case, is recommended to
mount the sensor vertically on the wall.

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4. Mounting
Make sure the sensor is not covered by curtains, plants, lampshades, boxes, etc. For
wall mounting, the sensor has to be positioned and aligned horizontally to enable au-
tomatic calibration.
The following wall mounting positions are possible:
Standard ceiling mounting
Standard wall mounting
Ceiling mounting 180-degrees rotation
(if necessary)
Wall mounting 180-degree rotation (if necessary)
Please note that you have adjust the image “Initial-
ization started“ on the platform accordingly! Oth-
erwise there will be problems during calibration.
90-degree rotation (if necessary)
Please note that you have to adjust image “Initiali-
zation started“ on the platform accordingly!
The sensor should be mounted at a height of approx. 2.5 meters (wall mounting) in the
middle of the wall. Ceiling mounting is recommended for room heights up to approx. 3
meters. The sensor can be positioned either in the middle or corner of the room. It
should point to the area in front of the bed. Ideally, the sensor is located vis-à-vis the
window. Please note that the sensor has a max. range of 7 meters.

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Important:
When mounting, please use the dowels and screws included. Never touch the
main board, only the metal plate:
Never touch the electronic parts! Only touch the metal plate!
Make sure that the cut-out for power
supply (Micro-USB) is positioned to-
wards the power socket (mostly down-
wards).
Once you have mounted the metal plate
on the wall, plug the USB cable into one
of the two exposed USB openings on the
board.
Cut-out for socket outlet
Exposed USB ports
Now stow the cable carefully into the housing. Make sure that the push-button (on the
inside of the housing) is free (not covered by the black cable).
When closing the housing,
make sure the power con-
nection of the board is at the
corresponding opening of
the housing.

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Now mount the housing onto the metal plate as follows:
Step 1:
Step 2:
Step 3:
Place the housing from bottom to top.
The metal plate has to be outside the
clamp of the housing.
Hook the clamps from the hous-
ing into the metal plate. Press the
housing together to connect it to
the metal plate at the top edge.
Now press the housing onto
the metal plate until it clicks
into place.

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5. Initial software setup
After mounting your cogvisAI sensor in the appropriate position and aligning it accord-
ingly, start the device by plugging in the power cable and connecting it to the power
outlet with by using the power supply unit.
Step 1: Check status
Now please check the status of your device by logging on to
https://platform.cogvis.ai. You should see the sensor with the serial number (located
on the bottom of the package) in the system.
Meaning of the sensor status on the platform:
•Active: Sensor is operating.
•Inactive: Operation was stopped / fall detection was paused.
•Offline: Device is not connected to the internet or unplugged.
Is your sensor inactive?
-Make sure the sensor is aligned correctly and is able to sense the floor.
-Make sure the sensor is not covered by objects, curtains or furniture.
Is your sensor offline?
-Check if the red light on the device is on.
-Check if the device is powered.
-Unplug the device and plug it back in. Wait a few minutes.
If your sensor is inactive for a longer period of time or still offline 15 minutes after
plugging it in and out, please contact our support team at [phone] or
[e-mail].
Step 2: Automatic sensor calibration
Calibration, i.e. the adjustment of the sensor to the room structure, is carried out auto-
matically. The floor is colored yellow. If problems occur, check the position of the sen-
sor. Realign if necessary and click on "restart" on the platform. Now check the image
view.

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If you want to activate additional modules, please
follow the instructions in our cogvisAI user manual.
You can find it on the web platform at
https://platform.cogvis.ai.
Calibration visualisation
Change the sensor image on the platform. (if necessary)
Step 3: Operation
If setup and calibration were successful, do NOT
change the position of the sensor. In case a
change is necessary, realign the sensor, then click
“restart“ on the platform and check the calibra-
tion/image view according to step 2.

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6. Connection to existing call systems
This step is particularly interesting for you, if you wish to connect your device to an ex-
isting alarm or emergency call system. Call system integration is simple:
Pairing with Eldat-Receivers
cogvisAI works with a radio-based solution provided by Eldat. The transmitter has al-
ready been integrated in the cogvisAI system. The RCL07 module is required as re-
ceiver. For further information please visit: https://eldat.cogvis.ai.
If you already have receivers in use, cogvisAI can be connected directly to them. If you
require appropriate modules and connection cables, feel free to order them from us
directly.
To connect the system to the existing call system, please follow the following instruc-
tions:
•First unscrew and open the receiver.
•Press the programming button “R” twice. Now, the LED flashes at intervals of
2 (2x/pause/2x).
•Go to https://platform.cogvis.ai and click on the "pair" button under the tab
"alerting nursecall". As soon as the red LED on the receiver lights up continu-
ously, your sensor is paired with the receiver.
Pairing via platform

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Pairing with Schrack call systems (Variorec receivers)
If you use a Schrack call system with Variorec receivers, you will find the instructions
for pairing here:
Variorec 3
Variorec 6
Variorec 7
Manufacturer
Instructions
Manufacturer
Instructions
Manufacturer
Instructions
After following the corresponding instructions, visit
https://platform.cogvis.ai and click on the "pair" button under the tab "alerting nurse-
call".
Pairing via platform
We wish you much joy with your cogvisAI sensors!
cogvis software und consulting GmbH
Wiedner Hauptstraße 17/1/3a
1040 Vienna, Austria
T [phone]
[e-mail]
cogvis.ai

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Annex:
Setup of older systems with WiFi-connection
Systems delivered before May 2020
If you received your sensors with WiFi-connection before May 2020, you will find all
information regarding the software setup here.
Your system includes all functions and modules of cogvisAI!
After mounting and aligning your device appropriately, start with the software setup.
Make sure not to configure more than 1 device at the same time. Also make sure that
the housing is already mounted on the wall and the sensor is roughly aligned. Please
have the serial number of your device (to be found on the underside of the packaging)
ready for further steps. In case problems occur during setup, please press the button
on the upper side of the white housing for approx. 5 seconds (see illustration) and re-
start the setup procedure.
Setup problems: Press the button for 5 seconds.
Step 1: Start setup
Start the device by connecting the power cable to the power outlet.
Now activate the WiFi of your smartphone or laptop and connect it to the correspond-
ing WiFi network: fearlessAP-XXXXXXXX. (Please note, that it can take up to 2 minutes
for the corresponding network to be displayed) The last 6 characters differ for each de-
vice. The password is: fearless.
The latest versions of Android devices require explicit confirmation that you want to
connect to a WiFi without an internet connection. Please confirm in order to keep the
network.

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Step 2: WiFi-Setup
Visit the following URL in your web browser (Chrome, Internet Explorer, etc.):
http://fearless.setup
If cannot access the web browser, please try connecting to the WiFi again. Then click
on “select network“. Select your network and enter the correct WiFi password. Should
your wireless network not be visible/selectable, the signal might be too weak to guar-
antee reliable data transmission. In this case, please use a WiFi amplifier.
Now enter the serial number of your device, which can be found on the bottom of the
packaging (S/N: XX-XX-XX-XX-XX). Please wait for 2-3 minutes and check the status of
your device.
In case of difficulties, make sure that you have entered your WiFi password correctly
and start again with step 1.
Important:
To connect your fearless system to a new WLAN, press the button on the housing for
1-3 seconds. Then - as described in step 1 - select for the appropriate wireless net-
work and repeat the following steps.
Step 3: Check status
Please check the status of your device. To do so, click on “check status“ or enter the
following address in your web browser: https://platform.cogvis.ai
If the device is not “online“ after 5 minutes, please set up the device again - starting
with step 1.
Meaning of the sensor status on the platform:
•Active: Sensor is operating.
•Inactive: Operation was stopped / fall detection was paused.
•
Offline: Device is not connected to the internet or is unplugged.
If your sensor is inactive for a longer period of time or is still offline 15 minutes after
plugging it in and out, please contact our support team at [phone] or
[e-mail].
Step 4: Alignment and calibration
Calibration is carried out automatically. To display the calibration view, click on the
right arrow in the “initialization started“ image view. The floor is displayed as a blue
area. If problems occur, check the position of the sensor, realign if necessary and click
on “restart“ on the platform. Now check the image according to step 4.

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If you want to activate additional modules, please
follow the instructions in the cogvisAI user manual.
You can find it on the web platform at
https://platform.cogvis.ai.
Calibration visualistion
Change of the sensor image on the platform. (if necessary)
Step 5: Operation
If setup and calibration were successful, do NOT
change the position of the sensor. In case a
change is necessary, realign the sensor, then click
“restart“ on the platform and check the calibra-
tion/image view according to step 4.