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Warranty: College Bed Lofts warrantees its beds for as long as the original purchaser owns it. We will repair or replace
individual components that we consider defective due to materials or workmanship. This warranty does not cover
damage of components due to user misuse, abuse, accident, modification, improper installation or normal wear and
tear. Components that are warped, damaged or missing during shipping will be replaced by College Bed Lofts. For both
the initial installation and warranty period, we may ask the customer to purchase the replacement components locally and
they will be reimbursed for actual replacement costs. Warranty does not cover any installation costs. The customer is
responsible for performing the original installation and any warranty repair. Our beds are made from unfinished softwood
lumber, which may contain multiple loose knots, nicks, scratches, marks, stamps and minor imperfections, which is
normal. The bed slats are also unfinished and have not been sanded. We require you to finish the loft as unfinished
softwood will absorb moisture and surface cracks will appear over time. Surface cracks do not affect the stability of the
bed. Unfinished wood will also turn dark over time. If you purchased the desktop, we require at least finishing it to
preserve the writing surface and preventing surface cracks.
Assembled With-in 30 Days: We require that the loft be assembled within 30 days of delivery. If left unassembled
for a longer period of time, under some climate conditions unfinished wood may shrink or warp and some of the pieces
may not fit properly. For example, our beds are manufactured in the Northeastern US, a cool and humid environment. If
it is shipped to the Southwestern US, a hot and dry environment it will quickly dry out. If it is not assembled, this rapid
drying could warp the wood. The warranty is void if the loft is not assembled within 30 days of arrival.
Return Policy: Refunds will only be granted up to 30 days after receipt of your loft. Orders cancelled prior to shipping
will receive a full refund. For orders cancelled after shipping, customer must pay for the original shipping cost and
shipping cost to return the loft to us or another location. Returned units will be inspected, if returned unit is undamaged
and in new condition the customer will receive a refund of the purchase price less the original shipping cost less a 10%
return processing and restocking fee. If damaged due to improper packaging during the return, the customer will receive
a refund less the cost to repair or replace the damaged components, less the original shipping costs, less the 10% return
processing and restocking fee. The following beds may not be returned nor refunded: Customized; painted; purchased in
a group discount program; purchased in bulk using a purchase order.
Prior to returning the unit to us, the customer must contact us to obtain a Return Authorization (RA) number, the RA
number must be written on all returned packages. Lofts returned without RA numbers will not be refunded. Send Returns
to: College Bed Lofts, 382 Upper Oakwood Ave., Elmira, NY 14903.
Safety Guidelines: This bed was designed utilizing the Consumer Products Safety Commission (CPSC) guidelines
for bunk beds. To help prevent serious or fatal injuries from entrapment or falls; Never allow a child under 6 years on the
upper bunk; Only use a mattress that is: Twin 39”x75”; Twin XL 39”x80”; Full 54”x75”; Queen 60”x80” with a maximum
thickness of 6”, unless the bed has been customized or modified for a thicker or longer mattress as requested by the
customer. The customer must assemble this bed to ensure the top of the safety rail is at least 5” above the top of the
mattress and there are no openings around the mattress area that is greater than 3½”. If modifications or alternations are
made it must conform to the CPSC requirements. Since the Manufacturer cannot control the quality of the assembly nor
modifications made to the bed, the Manufacturer will not be held legally liable from any accidents, injuries or property
damage resulting from the use of our bed.
If this bed is to be used in an institutional environment (i.e. dorm room), a single safety rail must be installed on the front
(long) side, and if the back side is not firmly up against a wall, a back safety rail must be used. If this bed is not in an
institutional environment, then safety rails must be installed on all 4 sides with an opening to be able to climb in. The
customer must follow the assembly instructions. Because of the very nature of sleeping on an elevated surface, there are
obvious and inherent risks involved due to falling. This risk is enhanced when consciousness is limited or impaired due to
sleep, lack of sleep, illness, consumption of alcohol, taking medications, inhalation of smoke or similar factors. The bed is
an all natural wood product and will burn when fire or sufficient heat is present. No horseplay, jumping or leaning over the
edge is allowed on this bed. You must use the ladder to climb up into the upper bunk. Customers who choose to use our
bed shall be deemed to have assumed all risks of accidents, injury and property damage associated with their use.
Manufactured By: Eastbay Solutions Group, LLC Web: CollegeBedLofts.com
Address: 382 Upper Oakwood Ave., Elmira, NY 14903 607-739-2331
The safety rail must be in use at all times.