Comau MATE-XT4.0 User manual

MATE-XT4.0
Sensorized exoscheleton
Annex to MATE-XT instruction
manual
Instruction manual
Ed. 01/2022.09
TRANSLATION FROM
ORIGINAL INSTRUCTIONS

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MODIFICATION HISTORY
The following table shows the release history ofthe Manual, with relative modifications / improvementsmade.
Date
Manual Edition
Contents
2022-09
01/2022.09
First release of the Manual
Translation from the originalinstructions drafted in compliance withthe essential health and safety requirement
1.7.4 of Annex I of Directive 2006/42/EC.
The information contained in this manual is property of COMAU S.p.A.
Reproduction, even partial, is prohibited without the prior written authorization of COMAU S.p.A.
COMAU reserves the right to modify, without notice, the characteristics of the product presented in this
manual.
Copyright © 2022 by COMAU –Published on 01/2022.09

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SUMMARY
MODIFICATION HISTORY...............................................................................................................3
SUMMARY.......................................................................................................................................5
1. INTRODUCTION .......................................................................................................................8
1.1. Symbols used in the manual .............................................................................................................. 8
1.2. Disclaimer ......................................................................................................................................... 9
1.3. Product labeling and declaration of conformity ............................................................................... 10
2. SAFETY INFORMATION.........................................................................................................13
2.1. Directives and main reference Technical Standards ......................................................................... 14
2.2. Manufacturer approved chargers and accessories ........................................................................... 15
2.3. Use in potentially explosive environments (ATEX)............................................................................ 15
2.4. Preserve maximum battery life........................................................................................................ 16
2.5. Information about SAR certification................................................................................................. 16
2.6. Correct disposal of the product ....................................................................................................... 17
2.7. Residual risks................................................................................................................................... 17
3. DEVICE DESCRIPTION..........................................................................................................18
3.1. Description...................................................................................................................................... 18
3.2. Device operating architecture.......................................................................................................... 19
3.3. User hardware interface.................................................................................................................. 20
3.4. Battery ............................................................................................................................................ 22
3.4.1. Technical data of the battery ................................................................................................... 22
3.4.2. Device Charging....................................................................................................................... 22
4. USE.........................................................................................................................................23
4.1. Turning on and off........................................................................................................................... 23
4.2. Procedure for the first configuration of the device .......................................................................... 24
4.3. Web Interface ................................................................................................................................. 25
4.3.1. Login........................................................................................................................................ 25
4.3.2. Homepage............................................................................................................................... 25
4.3.3. User profile.............................................................................................................................. 27
4.3.4. Realtime data .......................................................................................................................... 28
4.3.5. Data History............................................................................................................................. 33

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4.3.6. Alarms ..................................................................................................................................... 34
4.3.7. Wi-Fi Configuration.................................................................................................................. 35
4.3.8. Firmware update ..................................................................................................................... 36
5. TROUBLESHOOTING AND ASSISTANCE............................................................................37
5.1. Solving the most common problems................................................................................................ 37
5.2. Instructions for requesting interventions and ordering spare parts.................................................. 39

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1. INTRODUCTION
This chapter contains the following topics:
– Simbologia adottata nel manuale;
– Esonero di responsabilità.
1.1. Symbols used in the manual
Below are the symbols that represent DANGERS, WARNINGS, ATTENTION and NOTES and their
meaning.
DANGER
It indicates a situation in which there is immediate danger which, if not avoided, will result in
injury or death to the operator.
It identifies operations that are absolutely prohibited and procedures to be compulsorily
adopted to avoid serious injury or death to the operator.
WARNING
It indicates a situation in which a potential hazard exists which, if not avoided, could result in
serious injury or death to the operator.
It describes operations that require particular attention to avoid serious injury or death for
the operator.
ATTENTION
It indicates a situation in which there is a non-immediate or potential danger which, if not
avoided, could result in minor or moderate injury or damage to the health of the operator.
It describes operations that require particular attention in order to avoid injury to the
operator.
NOTA
Indica informazioni importanti e/o descrive quelle procedure la cui la cui mancata o parziale
osservanza può produrre danni alla macchina o alle apparecchiature ad essa collegate.

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NOTE
The symbol indicates that the product must not be disposed as unsorted waste but it must be
sent to separate collection facilities for collection and recycling. The WEEE marking appears
on the MATE-XT4.0 as electronic equipment placed on the EU market.
NOTE:
The SAR-Tick label is part of the Mobile & Wireless Forum's effort to help consumers
learn more about national and international exposure standards for their mobile
phones or wireless devices.
1.2. Disclaimer
Certain content and services accessible through this device are owned by third parties and are protected by
copyright, patent, trademark and/or intellectual property laws. These contents and services are not intended
for uses other than those for which they are provided. You are not permitted to use any content or service in a
manner that has not been authorized by the content owner or service manager. Without limiting the foregoing,
unless expressly authorized by the content owner or service provider, you may not modify, copy, republish,
upload, transcribe, transmit, translate, sell, create derivative works from, exploit, or distribute in any way or
medium, no content or service provided through this device. “CONTENT AND SERVICES PROVIDED BY THIRD
PARTIES ARE OFFERED “As is”. COMAU S.P.A. GIVES NO WARRANTIES AS TO THE CONTENT OR SERVICES
PROVIDED, EXPRESS OR IMPLIED, FOR ANY PURPOSE. COMAU S.P.A. EXPRESSLY DISCLAIMS ALL WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. COMAU S.P.A. DOES NOT WARRANT THE ACCURACY, VALIDITY, DISSEMINATION, LEGALITY OR
COMPLETENESS OF THE CONTENT OR SERVICE AVAILABLE THROUGH THIS DEVICE AND FOR NO REASON,
INCLUDING NEGLIGENCE, COMAU S.P.A. IS RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, LEGAL FEES, EXPENSES OR ANY OTHER DAMAGES ARISING FROM, OR CONNECTED
TO, ANY INFORMATION CONTAINED IN OR RESULTING FROM THE USE OF THE CONTENT OR SERVICES EVEN IF
BY A THIRD PARTY, EVEN NOTICE OF THE POSSIBILITY OF SUCH DAMAGES. The services provided by third parties
can be canceled or interrupted at any time and COMAU S.p.A. gives no guarantee that any content or service
will remain available for a specific timeframe. The content and services are transmitted by third parties through
networks and transmission systems of which COMAU S.p.A. it has no control. Without limiting the generality of
this disclaimer, COMAU S.p.A. expressly disclaims any liability or obligation with respect to the interruption or
suspension of content or services made available through this device. COMAU S.p.A. is not responsible and has
no obligation in relation to the assistance service connected to the contents and services. Any questions or
requests for assistance relating to the content or services should be made directly to the respective content and
service providers.
COMAU S.p.A. adopts a policy of continuous development and reserves the right to make changes and
improvements to any product described in this document without notice. Under no circumstances COMAU
S.p.A. will be held responsible for any loss of data or income or any other damages.

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1.3. Product labeling and declaration of conformity
NOTE
The following plate and declaration of conformity refer to the MATE-XT4.0 machine as
a whole.
For the sole purpose of simplifying the consultation, the following are indicated:
•Facsimile of the marking on the MATE-XT4.0 (see Fig. 1).
•Facsimile of the declaration (type II A) according to Machinery Directive
2006/42/CE. (see Fig. 2).
In any case, please refer to the marking exposed on the product and to the
Declaration of Conformity provided in original.
ATTENTION
Anymodification made to theproduct bythe customer or by whoever uses it, immediately
invalidates the Declaration of Conformity.
In this case, COMAU declines any type of responsibility.
Fig. 1 - Facsimile of Identification Plate with CE Marking

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This plate is applied to MATE-XT4.0 as shown in the following figure.
Fig. 2 - Plate position on MATE-XT4.0

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Fig. 3 - Facsimile of CE Declaration of Conformity
MATE-XT4.0

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2. SAFETY INFORMATION
This chapter contains the following topics:
– Directives and main reference Technical Standards;
– Manufacturer approved chargers and accessories;
– Use in potentially explosive environments (ATEX);
– Preserve maximum battery life;
– Information about SAR certification;
– Correct disposal of the product;
– Residual risks.
NOTE
Please read the following safety information carefully before using the device. Follow
the warnings and cautions to avoid injury to yourself or others and to avoid damage
to the device.
NOTE
“Device” means the product, its battery and items supplied with the product, as well
as any accessories approved by COMAU for use with the product.
ATTENTION
Please comply with all the instructions contained in this manual to eliminate or contain
(where elimination is not possible) the residual risks.
Do not use damaged power cords, plugs, or loose outlets.
Do not touch power cords, plugs and sockets with wet hands or other parts of the body.
Do not pull the power cord excessively when unplugging it to avoid electric shock or fire.
Do not bend or damage the power cord to avoid electric shock or fire

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2.1. Directives and main reference Technical Standards
The MATE-XT4.0 object of this instruction manual has been manufactured in compliance with the relevant
European Union harmonization legislation:
•EN ISO 13482:2014 Robots and robotic devices - Safety requirements for personal care robots
•2014/53/EU on the harmonisation of the laws of the Member States relating to the making available on
the market of radio equipment.
•1999/519/EC on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300
GHz).
References to the relevant harmonized standards used or references to the other technical specifications in
relation to which the conformity of the device is declared:
•EN 300 328 V2.2.2 Wideband transmission systems; Data transmission equipment operating in the 2,4
GHz ISM band and using wide band modulation techniques; Harmonised Standardcovering the essential
requirements of article 3.2 of Directive 2014/53/EU
•EN 301 489-1 V2.2.3 ElectroMagnetic Compatibility (EMC) standard for radio equipment and services;
Part 1: Common technical requirements; Harmonised Standard for ElectroMagnetic Compatibility
•EN 301 489-17 V3.2.4 ElectroMagnetic Compatibility (EMC) standard for radio equipment and services;
Part 17: Specific conditions for Broadband Data Transmission System; Harmonised Standard for
ElectroMagnetic Compatibility
•EN 50566:2017 Product standard to demonstrate the compliance of wireless communication devices
with the basic restrictions and exposure limit values related to human exposure to electromagnetic
fields in the frequency range from 30 MHz to 6 GHz: hand-held and body mounted devices in close
proximity to the human body
•EN 62368-1:2020 + A11:2020 Audio/video, information and communication technology equipment –
Part 1: Safety requirements
•EN 60529:1991 + AC:1993 + A1:2000 + A2:2013 Degrees of protection provided by enclosures (IP Code)
•EN 62262:2008 + A1:2021 Degrees of protection provided by enclosures for electrical equipment against
external mechanical impact (IK Code)
•EN 60068-2-6:2008 Environmental testing Tests. Test Fc. Vibration (sinusoidal)
•EN 60068-2-27:2009 Tests - Test Ea and guidance: Shock
•EN 60068-2-64:2008 Tests Fh: Vibration, broad-band random (digital control) and guidance

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2.2. Manufacturer approved chargers and accessories
•COMAU is not responsible for the user's safety when using accessories or products not approved by
COMAU.
•Handle and dispose of the device and the charging cable with care.
•Do not throw the battery or the device into fire. Do not expose the MATE-XT4.0 to excessive heat
sources. If it overheats, the battery it contains may explode. Follow all local regulations to dispose of
the device.
•The product is not intended for continuous use outdoors: avoid exposing the device and battery to very
cold or very hot temperatures for prolonged periods.
•Extreme temperatures can damage your device and reduce the charging capacity and life of your device
and battery.
•Keep the protective cap on the USB port of your devices when not charging to prevent them from
coming into contact with metal objects, dirt or liquids. This may cause battery and device malfunction
•Do not use cables whose coatings are worn or damaged, and do not use damaged or malfunctioning
chargers or batteries. Do not touch the multifunction connector with sharp objects and do not subject
the multifunction connector to shock. Conductive materials may short-circuit or corrode the pins,
resulting in an explosion or fire.
2.3. Use in potentially explosive environments (ATEX)
MATE-XT4.0 is not designed for usage in an ATEX environment. In particular, COMAU invites you to follow the
following recommendations:
• Turn off the device in potentially explosive environments.
• Always respect the rules, instructions and indications when you are in potentially explosive environments.
• Do not use the device at petrol stations or near fuels or chemicals and in areas where there is a risk of
explosion.
• Do not leave or carry flammable liquids, gases or explosives in the same compartment as the device, its
components or accessories. If any part of the device breaks, emits smoke or smells of burning, stop using
the device immediately. Only use the device again after having it repaired by COMAU Technical Assistance.
The device can be used in places with an ambient temperature between 0°C and 45°C. You can store the device
at an ambient temperature between -20°C and 60°C. Using or storing the device outside the recommended
temperature ranges could cause damage to the device or reduce battery life.

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2.4. Preserve maximum battery life
•Not using the batteries for a long time could cause them to malfunction.
•Over time, unused device will discharge and must be recharged before use.
•Unplug the charger from the outlet when not in use.
•Follow all instructions in this manual to ensure maximum device and battery life. Damage or poor
performance due to failure to follow warnings and instructions may void the manufacturer's warranty.
•The device may wear out over time. Some parts and repairs are covered by the warranty within the
validity period, but damage and deterioration caused by unapproved accessories are not.
•Do not disassemble, modify or attempt to repair the device
•Any changes or modifications to the device could void the manufacturer's warranty. For assistance,
consult the appropriate section of this manual
•Have maintenance operations carried out on the device only by qualified personnel
•If the device is serviced by unqualified personnel, the device could be damaged and void the warranty.
2.5. Information about SAR certification
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES
This wearable device includes a radio transmitter and receiver. It is designed not to exceed the limits for
exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines
(COUNCIL RECOMMENDATION 1999/519/EC relating to the limitation of exposure of the population to
electromagnetic fields from 0 Hz to 300 GHZ ). These guidelines include a substantial margin of safety intended
to ensure the safety of people, regardless of age and health condition.
Radio wave exposure guidelines use a unit of measurement called SAR (Specific Absorption Rate). The SAR limit
for mobile devices is 2 W/kg.
Testing for SAR is conducted using standard operating positions in which the device transmits at its highest
certified power level in all tested frequency bands. The highest SAR values foreseen in the guidelines for this
device model are: Body SAR: 0.003 W/Kg, determined at the frequency of 2437 MHz in Wi-Fi mode.
During the MATE-XT4.0 use, the actual SAR values for this device are generally well below the reported values.
This is because, for purposes of system efficiency and to minimize network interference, the operating power
of the mobile device is automatically reduced when full power is not needed for the call. The lower the power
output of the device, the lower its SAR value will be.
Testing for body SAR was performed at a separation distance of 0.0 cm.

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2.6. Correct disposal of the product
This marking on the product, accessories or product literature indicates that the product and its electronic
accessories (such as USB cable) should not be disposed of with other traditional waste. To prevent possible harm
to the environment or human health caused by inappropriate waste disposal, the user is requested to separate
the product and the aforementioned accessories from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources. Users are invited to contact their supplier and check the
terms and conditions of the purchase contract or to contact the local office in charge for all information relating
to separate collection and recycling for this type of material. This product and its electronic accessories must
not be disposed of together with other commercial waste, as it falls under the category WEEE - Waste Electrical
and Electronic Equipment during disposal.
Fig. 4 - Symbol for the correct disposal of WEEE waste
2.7. Residual risks
After having carefully considered all the possible risks associated with the device, all the necessary solutions have
been adopted to eliminate the risks and limit the dangers for exposed people.
Even though the device is equipped with all the systems necessary to guarantee its safe use, there are still some
risks which can be eliminated or reduced by the corresponding precaution.
This manual contains all the necessary precautions to resolve some circumstances with residual risk.
In addition to the warnings and precautions in the manual, the following residual risks are noted:
RESIDUAL RISK - INJURY FROM BATTERY BURNING DUE TO A
MALFUNCTIONING OF THE CHARGING SYSTEM
Where/when: When charging the battery of the device there is a residual risk of serious
injury due to its combustion for a possible malfunction of the charging system.
What not to do: Do not recharge the MATE-XT4.0 while wearing it.
What to do: Make sure that the device is charging correctly and, in case of excessive
heating, stop charging.

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3. DEVICE DESCRIPTION
This chapter contains the following topics:
– Description;
– Device operating architecture;
– User hardware interface;
– Battery.
3.1. Description
MATE-XT4.0 is the new COMAU exoskeleton that combines the functionality of the MateXT with
advanced sensors to enable innovative IoT applications and extend the "MATE" family.
The MATE-XT4.0 is available in right and left versions which differ in the side on which the sensors are
positioned.
The relevant product codes are shown below:
Tab. 1 - Product codes
PRODUCT
CODE
DESCRIPTION
MATE-XT4.0 L-RH
CR82477500
MATE-XT4.0 Right hand Large size
MATE-XT4.0 L-LH
CR82477600
MATE-XT4.0 Left hand Large size
MATE-XT4.0 S-RH
CR82477700
MATE-XT4.0 Right hand Small size
MATE-XT4.0 S-LH
CR82477800
MATE-XT4.0 Left hand Small size
Fig. 5 - Product Versions MATE-XT4.0

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3.2. Device operating architecture
The operating architecture of the device is shown below:
•The MATE-XT4.0 device communicates with the management platform (device manager)
•The device manager interacts with the cloud database
•The web-based dashboard receives information from the cloud database
Dashboard
Database
Device manager
Device MATE-XT4.0
Fig. 6 - MATE-XT4.0 Architecture

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3.3. User hardware interface
The MATE-XT4.0 hardware user interface consists of 2 parts, as shown in the figure below:
Fig. 7 - User hardware interface
Led side
Push button/charging port side