Comfort Glow CG10N Quick start guide

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BLUE FLAME VENT-FREE NATURAL GAS HEATER
OWNER’S OPERATION AND INSTALLATION MANUAL
CG6N
CG10N
CGS10N
10,000 and 6,000 Btu/Hr
Thermostat and
Non-Thermostat Models
WARNING: If the information in this manual is
not followed exactly, a fire or explosion may
result causing property damage, personal in-
jury, or loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Donottouchanyelectricalswitch;donot
use any phone in your building.
• Immediatelycallyourgassupplierfroma
neighbor’s phone. Follow the gas
supplier’s instructions.
• Ifyoucannotreachyourgassupplier,call
the fire department.
— Installationandservicemustbeperformedby
a qualified installer, service agency, or the
gas supplier.
WARNING:Thisisanunvented
gas-firedheater.Itusesair(oxy-
gen) from the room in which it
is installed. Provisions for ad-
equate combustion and venti-
lation air must be provided.
Refer to Air For Combustion
and Ventilation on page 4 of
this manual.
WARNING: Improper installa-
tion, adjustment, alteration,
service, or maintenance can
cause injury or property dam-
age. Refer to this manual for
correctinstallationandopera-
tional procedures. For assis-
tance or additional informa-
tion consult a qualified in-
staller, service agency, or the
gas supplier.
This appliance may be installed in an aftermarket*, permanently located, manufac-
tured (mobile) home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
*Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

2
107294
NATURAL GAS HEATER
SAFETY
INFORMATION
WARNINGS
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, oper-
ate, or service this heater. Im-
proper use of this heater can
causeseriousinjuryordeathfrom
burns, fire, explosion, and car-
bon monoxide poisoning.
Carbon Monoxide Poisoning: Early signs
ofcarbonmonoxidepoisoningresemblethe
flu, with headaches, dizziness, and/or nau-
sea. If you have these signs, the heater may
not be working properly. Get fresh air at
once! Have heater serviced. Some people
are more affected by carbon monoxide than
others. These include pregnant women,
peoplewithheartor lungdiseaseoranemia,
those under the influence of alcohol, and
those at high altitudes.
Natural Gas: Natural gas is odorless. An
odor-making agent is added to natural gas.
Theodorhelpsyoudetectanaturalgasleak.
However, the odor added to natural gas can
fade.Naturalgasmaybepresenteventhough
no odor exists.
Make certain you read and understand all
warnings.Keepthismanualforreference.It
isyourguidetosafeandproperoperationof
this heater.
DANGER: Carbon monoxide
poisoning may lead to death!
WARNING:Anychangetothis
heater or its controls can be
dangerous.
WARNING: Do not use any
accessory not approved for use
with this heater.
Due to high temperatures, the
appliance should be located out
oftraffic and away from furniture
and draperies.
Do not place clothing or other
flammable material on or near
the appliance. Never place any
objects on the heater.
Surface of heater becomes very
hot when running heater. Keep
children and adults away from
hot surface to avoid burns or
clothing ignition. Heater will re-
main hot for a time after shut-
down. Allow surface to cool be-
fore touching.
Carefully supervise young chil-
dren when they are in the same
room with heater.
Make sure grill guard is in place
before running heater.
Keeptheapplianceareaclearand
free from combustible materials,
gasoline, and other flammable
vapors and liquids.
1. This appliance is only for use with the
typeofgas indicated on the rating plate.
Thisapplianceisnot convertible for use
with other gases.
2. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do
not use any phone in your building
• immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions
• ifyou cannot reach your gas supplier,
call the fire department
3. This heater needs fresh, outside air ven-
tilation to run properly. This heater has
an Oxygen Depletion Sensing (ODS)
safety shutoff system. The ODS shuts
down the heater if not enough fresh air
isavailable.SeeAir for Combustionand
Ventilation, pages 4 through 6.
4. Keep all air openings in the front and
bottom of heater clear and free of de-
bris. This will insure enough air for
proper combustion.
5. If heater shuts off, do not relight until
you provide fresh, outside air. If heater
keeps shutting off, have it serviced.
6. Do not run heater
• where flammable liquids or vapors
are used or stored
• under dusty conditions
7. Before using furniture polish,wax, car-
pet cleaner, or similar products, turn
heater off. If heated, the vapors from
theseproducts may create awhite pow-
der residue within burner box or on
adjacent walls or furniture.
8. Do not use heater if any part has been
under water. Immediately call a quali-
fied service technician to inspect the
room heater and to replace any part of
the control system and any gas control
which has been under water.
9. Turn off heater and let cool before ser-
vicing. Only a qualified service person
should service and repair heater.
10. Operating heater above elevations of
4,500 feet could cause pilot outage.
11. Do not install models CG10N and
CGS10N in a bathroom.

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107294
OWNER’S MANUAL
PRODUCT
IDENTIFICATION
Figure 1 - Vent-Free Natural Gas Heater (Model CGS10N Shown)
Control Knob
Heater
Cabinet
Grill
Guard
Glass
Panel
Front
Panel
LOCAL CODES
Install and use heater with care. Follow all
localcodes.Intheabsenceoflocalcodes,use
the latest edition of The National Fuel Gas
CodeANSZ223.1,alsoknownasNFPA54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
UNPACKING
1. Remove heater from carton.
2. Remove all protective packaging ap-
plied to heater for shipment.
3. Check heater for any shipping damage.
If heater is damaged, promptly inform
dealer where you bought heater.
PRODUCT
FEATURES
SAFETY DEVICE
This heater has a pilot with an Oxygen
DepletionSensing(ODS)safetyshutoffsys-
tem.TheODS/pilot is a required feature for
vent-freeroomheaters.TheODS/pilotshuts
offtheheaterifthereisnotenoughfreshair.
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system
requires no matches, batteries, or other
sources to light heater.
THERMOSTATIC HEAT
CONTROL ON THERMOSTAT
MODEL CGS10N
This heater has a control valve with a ther-
mostat sensing bulb. This results in the
greatest heater comfort and may result in
lower gas bills.
Piezo Ignitor

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107294
NATURAL GAS HEATER
AIR FOR
COMBUSTION AND
VENTILATION
WARNING: This heater shall
notbeinstalledinaconfinedspace
or unusually tight construction
unless provisions are provided
foradequatecombustionandven-
tilation air. Read the following in-
structions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy effi-
cient than ever. New materials, increased
insulation, and new construction methods
helpreduceheatlossinhomes.Homeowners
weatherstripand caulkaroundwindowsand
doorstokeepthecoldairoutandthewarmair
in. During heating months, home owners
want their homes as airtight as possible.
While it is good to make your home energy
efficient,yourhomeneedstobreathe.Fresh
air must enter your home. All fuel-burning
appliances need fresh air for proper com-
bustion and ventilation.
Exhaustfans,fireplaces,clothesdryers,and
fuel burning appliances draw air from the
house to operate. You must provide ad-
equate fresh air for these appliances. This
will insure proper venting of vented fuel-
burning appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National
Fuel Gas Code. NFPA 54/ANS Z223.1, Sec-
tion5.3,AirforCombustionandVentilation.
Allspacesinhomesfallintooneofthethree
following ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 4 through 6 will
help you classify your space and provide
adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and win-
dows may provide enough fresh air for
combustion and ventilation. However, in
buildings of unusually tight construction,
you must provide additional fresh air.
Unusually tight construction is de-
fined as construction where:
a. walls and ceilings exposed to the
outside atmosphere have a con-
tinuous water vapor retarder with
a rating of one perm (6 x 10-11 kg
per pa-sec-m2) or less with open-
ings gasketed or sealed and
b. weather stripping has been
added on openable windows and
doors and
c. caulking or sealants are applied
to areas such as joints around
window and door frames, be-
tween sole plates and floors,be-
tween wall-ceiling joints, be-
tween wall panels, at penetra-
tionsfor plumbing,electrical,and
gas lines, and at other openings.
If your home meets all of the three
criteria above, you must provide ad-
ditional fresh air. See Ventilation Air
From Outdoors , page 6 .
If your home does not meet all of the
three criteria above, proceed Deter-
mining Fresh-Air Flow for Heater Lo-
cation, page 5.
Confined and Unconfined Space
The National Fuel Gas Code, ANS Z223.1
defines a confined space as a space whose
volume is less than 50 cubic feet per 1,000
Btu per hour (4.8 m3per kw) of the aggre-
gate input rating of all appliances installed
in that space and an unconfined space as a
space whose volume is not less than 50
cubicfeetper1,000Btuperhour(4.8m3per
kw) of the aggregate input rating of all
appliances installed in that space. Rooms
communicating directly with the space in
whichtheappliancesareinstalled*,through
openings not furnished with doors, are con-
sidered a part of the unconfined space.
This heater shall not be installed in a con-
fined space or unusually tight construction
unlessprovisionsareprovidedforadequate
combustion and ventilation air.
*Adjoiningroomsarecommunicatingonly
iftherearedoorlesspassagewaysorventila-
tion grills between them.

5
107294
OWNER’S MANUAL
WARNING:Iftheareainwhichtheheatermaybeoperatedissmallerthanthatdefinedasanunconfinedspace
or if the building is of unusually tight construction, provide adequate combustion and ventilation air by one of
the methods described in the National Fuel Gas Code, ANS Z223.1, Section 5.3 or applicable local codes.
AIR FOR
COMBUSTION AND
VENTILATION
Continued
DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
Determining if You Have a Confined or Unconfined Space
Use this worksheet to determine if you have a confined or unconfined space.
Space:Includestheroominwhichyouwillinstallheaterplusanyadjoiningroomswithdoorlesspassagewaysorventilationgrillsbetween
the rooms.
1. Determine the volume of the space (length x width x height).
Length x Width x Height = _________________ cu. ft. (volume of space)
Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling height) = 2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of
the space.
2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space can support.
__________ (volume of space) ÷50 cu. ft. = (Maximum Btu/Hr the space can support)
Example: 2560 cu. ft. (volume of space) ÷50 cu. ft. = 51.2 or 51,200 (maximum Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater ______________ Btu/Hr
Gas water heater* ______________ Btu/Hr
Gas furnace ______________ Btu/Hr
Vented gas heater ______________ Btu/Hr
Gas fireplace logs ______________ Btu/Hr
Other gas appliances* +______________ Btu/Hr
Total =______________ Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.
4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.
_____________ Btu/Hr (maximum the space can support)
_____________ Btu/Hr (actual amount of Btu/Hr used)
Example: 51,200 Btu/Hr (maximum the space can support)
54,000 Btu/Hr (actual amount of Btu/Hr used)
ThespaceintheaboveexampleisaconfinedspacebecausetheactualBtu/HrusedismorethanthemaximumBtu/Hrthespacecansupport.
You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconfined space, remove door to adjoin-
ing room or add ventilation grills between rooms. See Ventilation Air From Inside Building, page 6.
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors, page 6.
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconfined space. You will need no
additional fresh air ventilation.
Continued
Example:
Gas water heater 44,000 Btu/Hr
Vent-free heater +10,000 Btu/Hr
Total =54,000 Btu/Hr

6
107294
NATURAL GAS HEATER
AIR FOR
COMBUSTION AND
VENTILATION
Continued
Figure 2 - Ventilation Air from Inside Building
Figure 3 - Ventilation Air from Outdoors
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two per-
manent openings: one within 12" of the
ceiling and one within 12" of the floor.
Connecttheseitemsdirectlytotheoutdoors
orspacesopentotheoutdoors.Thesespaces
include attics and crawl spaces. Follow the
National Fuel Gas Code NFPA 54/ANS
Z223.1,Section5.3,AirforCombustionand
Ventilation for required size of ventilation
grills or ducts.
IMPORTANT: Donotprovide openings for
inlet or outlet air into attic if attic has a
thermostat-controlledpowervent.Heatedair
enteringtheatticwillactivatethepowervent.
VENTILATION AIR
Ventilation Air From Inside
Building
Thisfreshairwouldcomefromanadjoining
unconfined space. When ventilating to an
adjoining unconfined space, you must pro-
vide two permanent openings: one within
12" of the ceiling and one within 12" of the
floor on the wall connecting the two spaces
(seeoptions1and2,Figure2).Youcanalso
remove door into adjoining room (see op-
tion 3, Figure 2). Follow the National Fuel
Gas Code NFPA 54/ANS Z223.1, Section
5.3, Air for Combustion and Ventilation for
required size of ventilation grills or ducts.
WARNING: Rework work-
sheet, adding the space of the
adjoiningunconfined space. The
combined spaces must have
enough fresh air to supply all
appliances in both spaces.
Or
Remove
Door into
Adjoining
Room,
Option 3
Ventilation Grills
Into Adjoining Room,
Option 2
12"
12"
Ventilation
Grills
into Adjoining
Room,
Option 1
Outlet
Air Ventilated
Attic
Outlet
Air
Inlet
Air
Inlet Air Ventilated
Crawl Space
To
Crawl
Space
To Attic

7
107294
OWNER’S MANUAL
Forconvenienceandefficiency,installheater
• where there is easy access for operation,
inspection, and service
• in coldest part of room
Figure4-MountingClearancesAsViewed
From Front of Heater
36"
2"
FLOOR
CEILING
Minimum
Minimum to Top
of Carpeting, Tile,
or Other Combustible
Material
6"
Minimum
From
Sides of
Heater
Left
Side
Right
Side
INSTALLATION
WARNING: A qualified ser-
vice person must install heater.
Follow all local codes.
CHECK GAS TYPE
Use only natural gas. If your gas supply is
notnatural,donot install heater. Call dealer
where you bought heater for proper type
heater.
INSTALLATION ITEMS
Beforeinstallingheater,makesureyouhave
the items listed below:
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• ground joint union
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
* AnCSA/AGAdesign-certifiedequipment
shutoffvalvewith1/8"NPTtapisanaccept-
able alternative to test gauge connection.
The optional CSA/AGA design-certified
equipment shutoff valve can be purchased
from your dealer. See Accessory, page 18.
LOCATING HEATER
Thisheaterisdesignedtobemountedonawall.
WARNING:Maintainthemini-
mumclearancesshowninFigure
4.Ifyoucan,providegreaterclear-
ances from floor, ceiling, and
joining wall.
WARNING: Never install the
heater
• in a bathroom (Models CG10N
and CGS10N only. CG6N is al-
lowed in bathroom. Check lo-
cal codes.)
• in a recreational vehicle
• wherecurtains,furniture,cloth-
ing,orotherflammableobjects
arelessthan36inchesfromthe
front,top,orsidesoftheheater
• as a fireplace insert
• in high traffic areas
• in windy or drafty areas
CAUTION: If you install the
heater in a home garage
• heaterpilotandburnermustbe
at least 18 inches above floor
• locateheaterwheremovingve-
hicle will not hit it
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as to-
bacco smoke, aromatic candles,
cleaning fluids, oil or kerosene
lamps, etc.) in the air exist, may
discolor walls.
I MPORTANT: Vent-free heaters add mois-
ture to the air. Although this is beneficial,
installing heater in rooms without enough
ventilationairmaycausemildewtoformfrom
too much moisture. See Air for Combustion
and Ventilation, pages 4 through 6.
NOTICE: This heater is intended
foruseassupplementalheat.Use
this heater along with your pri-
mary heating system. Do not in-
stall this heater as your primary
heatsource. Ifyouhaveacentral
heating system, you may run
system’scirculatingblowerwhile
usingheater.Thiswillhelpcircu-
late the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heating source.
Continued
INSTALLING HEATER TO WALL
Mounting Bracket
The mounting bracket is located on back
panel of heater. It has been taped there for
shipping. Remove mounting bracket from
back panel.
Mounting
Bracket
Figure 5 - Mounting Bracket
INSTALLING THERMOSTAT
SENSING BULB -
For T-Stat Models Only
Remove clip and bulb from shipping loca-
tion.Placeclipandbulbintooperationloca-
tion (see Figure 6)
Figure 6 - Moving Thermostat Sensing
Bulb

8
107294
NATURAL GAS HEATER
INSTALLATION
Continued
Attaching Mounting Bracket To
Wall
Note: Wall anchors, mounting screws, and
spacers are in hardware package. The hard-
ware package is provided with heater.
Attaching To Wall Stud Method
Forattachingmountingbrackettowallstuds
1. Drill holes at marked locations using
9/64" drill bit.
2. Place mounting bracket ontowall. Line
uplast hole on eachend of bracket with
holes drilled in wall.
3. Insert mounting screws through bracket
and into wall studs.
4. Tighten screws until mounting bracket
is firmly fastened to wall studs.
Attaching To Wall Anchor Method
For attaching mounting bracket to hollow
walls (wall areas between studs) or solid
walls (concrete or masonry)
1. Drill holes at marked locations using
5/16"drill bit. For solidwalls (concrete
or masonry), drill at least 1" deep.
2. Fold wall anchor as shown in Figure 9.
3. Insert wall anchor (wings first) into
hole. Tap anchor flush to wall.
Figure 8 - Mounting Bracket Clearances
Figure 9 - Folding Anchor
WARNING:Maintainminimum
clearances shown in Figure 8. If
you can, provide greater clear-
ancesfromfloorandjoiningwall.
Figure7-RemovingFrontPanelOfHeater
Methods For Attaching
Mounting Bracket To Wall
Only use last hole on each end of mounting
bracket to attach bracket to wall. Attach
mounting bracket to wall in one of two
ways:
1. Attaching to wall stud
2. Attaching to wall anchor
Attaching To Wall Stud: This method pro-
vides the strongest hold. Insert mounting
screws through mounting bracket and into
wall studs.
Attaching To Wall Anchor: This method
allows you to attach mounting bracket to
hollow walls (wall areas between studs) or
to solid walls (concrete or masonry).
Decidewhichmethodbettersuitsyourneeds.
Eithermethodwillprovideasecureholdfor
the mounting bracket.
Removing Front Panel Of Heater
1. Remove two screws near bottom cor-
ners of front panel.
2. Liftstraightupongrillguarduntilitstops.
Grill guard will slide up about 1/4".
3. Pull bottom of front panel forward, then
down.
4. Remove cardboard packing from grill
and glass.
Marking Screw Locations
1. Tape mounting bracket to wall where
heater will be located. Make sure
mounting bracket is level.
2. Mark screw locations on wall (see
Figure 8).
Note: Only mark last hole on each end
of mounting bracket. Insert mounting
screws through these holes only.
3. Remove tape and mounting bracket
from wall.
4. For thin walls (1/2" or less), insert red
key into wall anchor. Push red key to
“pop” open anchor wings.
IMPORTANT: Do not hammer key!
Forthickwalls(over1/2"thick)orsolid
walls, do not pop open wings.
5. Place mounting bracket ontowall. Line
uplast hole on eachend of bracket with
wall anchors.
6. Insert mounting screws through bracket
and into wall anchors.
7. Tighten screws until mounting bracket
is firmly fastened to wall.
Figure 10 - Popping Open Anchor Wings
For Thin Walls
Figure 11 - Mounting Heater Onto Mount-
ing Bracket
Mounting Bracket
(attached to wall)
Placing Heater On Mounting
Bracket
1. Locate two horizontal slots on back
panel of heater.
2. Place heater onto mounting bracket.
Slidehorizontalslots onto stand-outtabs
on mounting bracket (see Figure 11).
12
1
/ 8 "
14
1
/ 2 "
Min.
6
3
/ 4 "
Min.
Adjoining Wall
Only Insert Mounting
Screws Through Last
Hole On Each End
Floor
Installing Bottom Mounting
Screws
1. Locate bottom mounting hole. This
hole is near bottom on back panel of
heater (see Figure 12, page 9).
2. Mark screw location on wall.
3. Remove heater from mounting bracket.
Stand-Out
Tab
Horizontal
Slots

9
107294
OWNER’S MANUAL
Tee Joint
Reducer
Bushing to
1/8" NPT
1/8" NPT
Plug Tap
Figure 13 - Gas Connection
* ACSA/AGAdesign-certifiedequipmentshutoffvalvewith1/8"NPTtapisanacceptable
alternative to test gauge connection. Purchase the optional CSA/AGA design-certified
equipment shutoff valve from your dealer. See Accessory, page 18.
INSTALLATION
Continued
Continued
CONNECTING TO GAS
SUPPLY
WARNING: A qualified ser-
vicepersonmust connectheater
to gas supply. Follow all local
codes.
IMPORTANT: Checkgaslinepressure be-
fore connecting heater to gas line. Gas line
pressure must be no greater than 14 inches
of water. If gas line pressure is higher,
heater regulator damage could occur.
Installsedimenttrapinsupplylineasshown
in Figure 13. Locate sediment trap where it
is within reach for cleaning. Locate sedi-
menttrap where trapped matter isnot likely
to freeze. A sediment trap traps moisture
and contaminants. This keeps them from
going into heater controls. If sediment trap
is not installed or is installed wrong, heater
may not run properly.
IMPORTANT: Holdpressureregulatorwith
wrench when connecting it to gas piping
and/or fittings
Installation must include an equipment
shutoffvalve,union, and plugged 1/8"NPT
tap. Locate NPT tap within reach for test
gauge hook up. NPT tap must be upstream
from heater (see Figure 13).
IMPORTANT: Installanequipmentshutoff
valve in an accessible location. The equip-
ment shutoff valve is for turning on or
shutting off the gas to the appliance.
CAUTION:Neverconnectheater
to private (non-utility) gas wells.
This gas is commonly known as
well-head gas.
CAUTION: Use only new,
black iron or steel pipe. Inter-
nally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe 3/8"
diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
pressure will occur.
CAUTION:Usepipejointseal-
ant that is resistant to liquid pe-
troleum (LP) gas.
Figure 12 - Installing Bottom Mounting
Screw
Test
Gauge
Connection *
Tee Joint
Pipe Nipple
Cap
Pressure
Regulator
Heater
Cabinet
3/8" NPT
Pipe Nipple
Ground Joint Union
Sediment
Trap
Equipment
Shutoff
Valve *
From
Gas Meter
(4" W.C. to
10.5" W.C.
Pressure) 3" Min.
4. If installing bottommountingscrewinto
holloworsolidwall,installwallanchor.
Follow steps 1 through 4 under Attach-
ing To Wall Anchor Method, page 8. If
installing bottom mounting screw into
wall stud, drill holes at marked loca-
tions using 9/64" drill bit.
5. Replace heater onto mounting bracket.
6. Place spacer between bottom mount-
ingholeand wall anchor or drilled hole.
7. Hold spacer in place with one hand.
Withother hand, insert mounting screw
through bottom mounting hole and
spacer. Place tip of screw in opening
of wall anchor or drilled hole.
8. Tightenscrewuntilheaterisfirmlysecured
towall.Donot overtighten. Note: Donot
replace front panel at this time. Replace
front panel after making gas connections
and checking for leaks. (see page 10).
Apply pipe joint sealant lightly to male
threads. This will prevent excess sealant
fromgoingintopipe. Excess sealant in pipe
could result in clogged heater valves.
WARNING:Thisappliancere-
quires a 3/8" NPT (National Pipe
Thread) inlet connection to the
pressure regulator.

10
107294
NATURAL GAS HEATER
Gas Meter
Control
Valve Location
Equipment
Shutoff Valve
CHECKING GAS
CONNECTIONS
WARNING: Test all gas pip-
ing and connections for leaks
after installation or servicing.
Correct all leaks at once.
WARNING:Neveruseanopen
flame to check for a leak. Apply a
mixture of liquid soap and water
to all joints. Bubbles forming
show a leak. Correct all leaks at
once.
Pressure Testing Gas Supply
Piping System
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance
maingasvalve(control valve)andequip-
mentshutoffvalvefrom gas supply pip-
ing system. Pressures in excess of 1/2
psig will damage heater regulator.
2. Cap off open end of gas pipe where
equipmentshutoffvalve wasconnected.
3. Pressurize supply piping system by ei-
ther using compressed air or opening
main gas valve located on or near gas
meter.
4. Check all joints of gas supply piping
system. Apply mixture of liquid soap
and water to gas joints. Bubbles form-
ing show a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment
shutoff valve to gas supply. Check re-
connected fittings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoffvalve(seeFig-
ure 14).
2. Pressurize supply piping system by ei-
ther using compressed air or opening
main gas valve located on or near gas
meter.
3. Check all joints from gas meter to
equipment shutoff valve (see Figure
15). Apply mixture of liquid soap and
water to gas joints. Bubbles forming
show a leak.
4. Correct all leaks at once.
O
N
POSI
T
O
PO
S
Figure 14 - Equipment Shutoff Valve
Open
Closed
Equipment
Shutoff
Valve
Figure 15 - Checking Gas Joints
INSTALLATION
Continued
Pressure Testing Heater Gas
Connections
1. Open equipment shutoffvalve(seeFig-
ure 14).
2. Open main gas valve located on or near
gas meter.
3. Make sure control knob of heater is in
the OFF position.
4. Check all joints from equipment shutoff
valve to control valve (see Figure 15).
Apply mixture of liquid soap and wa-
ter to gas joints. Bubbles forming show
a leak.
5. Correct all leaks at once.
6. Light heater (see Operating Heater,
page 11 for non-thermostat models or
pages 12 and 13 for thermostat model).
Checkall other internal jointsfor leaks.
7. Turn off heater (see To Turn Off Gas
ToAppliance, page 11 for non-thermo-
stat models or page 12 for thermostat
model).
8. Replace front panel.

11
107294
OWNER’S MANUAL
TO TURN OFF GAS
TO APPLIANCE
1. Remove front panel (see Figure 7,
page 8).
2. Followsteps 1 through5underLight-
ing Instructions.
3. With control knob pressed in, strike
match. Hold match to pilot until pi-
lot lights.
4. Keep control knob pressed in for 30
secondsafter pilotis lit.After 30 sec-
onds, release control knob. Now fol-
low step 8, above.
5. Replace front panel.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
Thermocouple Pilot Burner
Figure 17 - Pilot
Ignitor Electrode
LIGHTING
INSTRUCTIONS
Figure 16 - Control Knob In The OFF
Position
Shutting Off Heater
1. Turncontrolknob clockwise
Clockwise
to the PILOT position.
2. Pressin controlknob andturnclock-
wise
Clockwise
to the OFF position.
Shutting Off Burner Only (pilot
stays lit)
Turn control knob clockwise
Clockwise
to
the PILOT position.
MANUAL LIGHTING
PROCEDURE
OPERATING
HEATER
FOR YOUR SAFETY
READ BEFORE
LIGHTING
A. Thisappliancehasapilotwhichmust
belightedbyhand.Whenlightingthe
pilot,followthese instructionsexactly.
B. BEFORE LIGHTING smell all
aroundthe applianceareaforgas. Be
sureto smell nextto the floor because
some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL
GAS
• Do not try to light any appliance.
• Donottouchany electric switch;do
notuseany phone inyourbuilding.
• Immediatelycallyourgas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas sup-
plier, call the fire department.
C. Useonlyyourhand to push inorturn
thegascontrolknob.Neverusetools.
If the knob will not push in or turn
by hand, don’t try to repair it, call a
qualified service technician or gas
supplier. Force or attempted repair
may result in a fire or explosion.
D. Do not use this appliance if any part
has been under water. Immediately
call a qualified service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been un-
der water.
WARNING: If you do not fol-
low these instructions exactly, a
fireorexplosionmayresultcaus-
ing property damage, personal
injury or loss of life.
NON-THERMOSTAT MODELS
CG10N AND CG6N
Continued
1. STOP! Read the safety information
in column 1.
2. Make sure equipment shutoff valve
is fully open.
3. Turn control knob clockwise
to the OFF position (see Figure 16).
4. Wait five(5) minutesto clear outany
gas.Smell for gas around heater and
near floor. If you smell gas, STOP!
Follow “B” in the safety information
in column 1. If you don’t smell gas,
go to next step.
5. Slightly depress and turn control
knob counterclockwise to the
PILOT position. Press in control
knob for five (5) seconds.
Note: You may be running this
heater for the first time after hook-
ing up to gas supply. If so, the con-
trol knob may need to be pressed in
for 30 seconds. This will allow air to
bleed from the gas system.
• If control knob does not pop up
when released, contact a qualified
service person or gas supplier for
repairs.
6. With control knob pressed in, push
downand releaseignitorbutton.This
will light pilot. The pilot is attached
tothefrontofburner. Ifneeded,keep
pressing ignitor button until pilot
lights.
Note: If pilot does not stay lit, refer
to Troubleshooting, pages 14 through
16. Also contact a qualified service
person or gas supplier for repairs.
Untilrepairsaremade,lightpilotwith
match. To light pilot with match, see
Manual Lighting Procedure.
7. Keep control knob pressed in for 30
seconds after lighting pilot.After 30
seconds, release control knob.
Note: If pilot goes out, repeat steps
3 thru 7.
8. Slightly depress and turn control
knob counterclockwise to de-
sired heating level.The main burner
should light. Set control knob to any
heat level between HI and LO.

12
107294
NATURAL GAS HEATER
THERMOSTAT MODEL CGS10N
FOR YOUR SAFETY
READ BEFORE
LIGHTING
A. Thisappliancehasapilotwhichmust
belightedbyhand.Whenlightingthe
pilot,followthese instructionsexactly.
B. BEFORE LIGHTING smell all
aroundthe applianceareaforgas.Be
sureto smell nextto the floor because
some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL
GAS
• Do not try to light any appliance.
• Donottouchany electric switch;do
notuseany phone inyourbuilding.
• Immediatelycallyourgassupplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas sup-
plier, call the fire department.
C. Useonlyyourhandtopushinorturn
thegascontrolknob.Neverusetools.
If the knob will not push in or turn
by hand, don’t try to repair it, call a
qualified service technician or gas
supplier. Force or attempted repair
may result in a fire or explosion.
D. Do not use this appliance if any part
hasbeenunderwater.Immediatelycall
aqualifiedservicetechniciantoinspect
the appliance and to replace any part
of the control system and any gas con-
trol which has been under water.
WARNING: If you do not fol-
low these instructions exactly, a
fireorexplosionmayresultcaus-
ing property damage, personal
injury or loss of life.
LIGHTING
INSTRUCTIONS
Figure 18 - Control for Thermostat Model
CGS10N
Figure 19 - Pilot
Ignitor Electrode Pilot
Burner
Thermocouple
OPERATING
HEATER
Continued
IGNITOR
PILOT
LO
OFF
HI
TO TURN OFF GAS TO
APPLIANCE
Shutting Off Heater
1. Turncontrolknobclockwise
to the OFF position.
2. Turn off all electric power to the ap-
pliance if service is to be performed.
Shutting Off Burner Only (pilot
stays lit)
Turn control knob clockwise to
the PILOT position.
THERMOSTAT
CONTROL
OPERATION
The thermostatic control used on this
modeldiffersfromstandardthermostats.
Standardthermostatssimplyturnonand
off the burner. The thermostat used on
this heater senses the room temperature.
At times the room may exceed the set
temperature. If so, the burner will shut
off. The burner will cycle back on when
room temperature drops below the set
temperature.Thecontrolknobcanbeset
to any comfort level between 1 and 7.
Note: The thermostat sensing bulb mea-
sures the temperature of air near the
heatercabinet.Thismaynotalwaysagree
with room temperature (depending on
housing construction, installation loca-
tion, room size, open air temperatures,
etc.) Frequent use of your heater will let
you determine your own comfort levels.
1. STOP! Read the safety information
in column 1.
2. Make sure equipment shutoff valve
is fully open.
3. Turn control knob clockwise
to the OFF position (see Figure 18).
4. Wait five(5) minutesto clear outany
gas.Smell for gas around heater and
near floor. If you smell gas, STOP!
Follow “B” in the safety information
in column 1. If you don’t smell gas,
go to next step.
5. Turn control knob counterclockwise
to the PILOT position. Press
in control knob for five (5) seconds.
Note: You may be running this
heater for the first time after hook-
ing up to gas supply. If so, the con-
trol knob may need to be pressed in
for 30 seconds. This will allow air to
bleed from the gas system.
• If control knob does not pop up
when released, contact a qualified
service person or gas supplier for
repairs.
6. With control knob pressed in, push
downand releaseignitorbutton.This
will light pilot. The pilot is attached
tothefrontofburner. Ifneeded,keep
pressing ignitor button until pilot
lights.
Note: If pilot does not stay lit, refer
to Troubleshooting, pages 14 through
16. Also contact a qualified service
person or gas supplier for repairs.
Untilrepairsaremade,lightpilotwith
match. To light pilot with match, see
Manual Lighting Procedure, page 13.
7. Keep control knob pressed in for 30
seconds after lighting pilot.After 30
seconds, release control knob.
Note: If pilot goes out, repeat steps
3 thru 7.
8. Turn control knob counterclockwise
to desired heating level. The
mainburnershould light. Setcontrol
knob to any heat level between HI
and LO (see Figure 18).

13
107294
OWNER’S MANUAL
BURNER FLAME PATTERN
Figure22showsacorrectburnerflamepattern.
Figure 23 shows an incorrect burner flame
pattern.Theincorrectburnerflamepatternshows
yellow tipping of the flame. It also shows the
flame higher than 1/2 the glass panel height.
NOTICE: Do not mistake orange
flames with yellow tipping. Dust
or other fine particles enter the
heater and burn causing brief
patches of orange flame.
WARNING: If yellow tipping
occurs, your heater could pro-
duce increased levels of carbon
monoxide. If burner flame pat-
ternshowsyellowtipping,follow
instructions below.
1/2 GLASS HEIGHT
Ifburnerflamepatternisincorrect,asshown
in Figure 23
• turn heater off (see To Turn Off Gas to
Appliance, page 11 for non-thermostat
models or page 12 for thermostat model)
• seeTroubleshooting, pages 14 through 16
Figure 22 - Correct Burner Flame Pattern
Models CG10N and CGS10N
(Model CG6N will be lower due to lower
input rating)
1/2 GLASS HEIGHT
Yellow
Tipping
Figure23-IncorrectBurnerFlamePattern
CLEANING AND
MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep
control areas, burner, and circu-
lating air passageways of heater
clean. Inspect these areas of
heater before each use. Have
heaterinspectedyearlybyaquali-
fied service person. Heater may
needmorefrequentcleaningdue
to excessive lint from carpeting,
bedding material, pet hair, etc.
INSPECTING
BURNER
Check pilot flame pattern and burner flame
pattern often.
PILOT FLAME PATTERN
Figure20showsacorrectpilotflamepattern.
Figure 21 shows an incorrect pilot flame
pattern.Theincorrectpilotflameisnottouch-
ing the thermocouple. This will cause the
thermocouple to cool. When the thermo-
couple cools, the heater will shut down.
If pilot flame pattern is incorrect, as shown
in Figure 21
• turn heater off (see To Turn Off Gas to
Appliance, page 11 for non-thermostat
models or page 12 for thermostat model)
• seeTroubleshooting,pages 14 through 16
GRH/OV 007GOOD PILOT/LP
MANUAL LIGHTING
PROCEDURE
1. Followsteps 1 through5underLight-
ing Instructions, page 12.
2. With control knob pressed in, strike
match. Hold match to pilot until pi-
lot lights.
3. Keep control knob pressed in for 30
seconds after lighting pilot.After 30
seconds,releasecontrolknob.Follow
step 8 under Lighting Instructions,
page 12.
OPERATING
HEATER
Continued
ODS/PILOT AND BURNER
• Use a vacuum cleaner, pressurized air,
or small, soft bristled brush to clean.
CLEANING BURNER
PILOT AIR INLET HOLE
We recommend that you clean the unit every
2,500hoursofoperationoreverythreemonths.
Wealsorecommendthatyoukeeptheburner
tubeandpilotassemblycleanandfreeofdust
anddirt.Toclean these parts we recommend
usingcompressed air no greater than30 PSI.
Yourlocalcomputerstore,hardwarestore,or
home center may carry compressed air in a
can. You can use a vacuum cleaner in the
blow position. If using compressed air in a
can, please follow the directions on the can.
Ifyoudon'tfollowdirectionsonthecan, you
could damage the pilot assembly.
1. Shut off the unit, including the pilot.
Allow the unit to cool for at least thirty
minutes.
2. Inspect burner, pilot for dust and dirt.
3. Blow air through the ports/slots and
holes in the burner.
Clean the pilot assembly also. A yellow tip
on the pilot flame indicates dust and dirt in
the pilot assembly. There is a small pilot air
inlet hole about two inches from where the
pilot flame comes out of the pilot assembly
(see Figure 24). With the unit off, lightly
blowairthroughtheairinlethole.Youmay
blowthroughadrinkingstrawifcompressed
air is not available.
Figure 24 - Pilot Inlet Air Hole
Pilot Assembly
Pilot Air Inlet
Hole
CABINET
Air Passageways
• Use a vacuum cleaner or pressurized air
to clean.
Exterior
• Use a soft cloth dampened with a mild
soap and water mixture. Wipe the cabi-
net to remove dust.
GRH/OV 008BAD PILOT/LP
Thermocouple Pilot Burner
Thermocouple Pilot Burner
Figure 21 - Incorrect Pilot Flame Pattern
Figure 20 - Correct Pilot Flame Pattern

14
107294
NATURAL GAS HEATER
Note: Alltroubleshootingitemsarelistedin
order of operation.
TROUBLESHOOTING WARNING: Turn off heater
andletcoolbeforeservicing.Only
aqualifiedservicepersonshould
service and repair heater.
POSSIBLE CAUSE
1. Ignitor electrode positioned wrong
2. Ignitor electrode broken
3. Ignitor electrode not connected to igni-
tor cable
4. Ignitor cable pinched or wet
5. Broken ignitor cable
6. Bad Piezo ignitor
1. Gas supply turned off or equipment
shutoff valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in
PILOT position
4. Air in gas lines when installed
5. ODS/pilot is clogged
6. Gas regulator setting is not correct
1. Control knob not fully pressed in
2. Control knob not pressed inlong enough
3. Equipment shutoff valve not fully open
4. Thermocouple connection loose at con-
trol valve
5. Pilot flame not touching thermocouple,
which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot
6. Thermocouple damaged
7. Control valve damaged
OBSERVED PROBLEM
When ignitor button is pressed, there is no
spark at ODS/pilot
When ignitor button is pressed, there is
spark at ODS/pilot but no ignition
ODS/pilot lights but flame goes out when
control knob is released
REMEDY
1. Replace ignitor
2. Replace ignitor
3. Reconnect ignitor cable
4. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
5. Replace ignitor cable
6. Replace control valve (ignitor is part of
control valve)
1. Turn on gas supply or open equipment
shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT
position
4. Continue holding down control knob.
Repeat igniting operation until air is
removed
5. Clean ODS/pilot (see Cleaning and
Maintenance, page 13) or replace ODS/
pilot assembly
6. Replace gas regulator
1. Press in control knob fully
2. After ODS/pilot lights, keep control
knob pressed in 30 seconds
3. Fully open equipment shutoff valve
4. Hand tighten until snug, then tighten 1/4
turn more
5. A) Contact local natural gas company
B) Clean ODS/pilot (see Cleaning and
Maintenance, page 13) or replace ODS/
pilot assembly
6. Replace thermocouple
7. Replace control valve
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot.ThiscandamageODS/
pilot unit.
Note: For additional help, visit DESA
International’s technical service web
site at www.desatech.com.
www.desatech.com

15
107294
OWNER’S MANUAL
OBSERVED PROBLEM
Burner does not light after ODS/pilot is lit
Delayed ignition of burner
Burner backfiring during combustion
Yellow flame during burner combustion
Slightsmokeorodor during initial operation
Heater produces a whistling noise when
burner is lit
Heater produces a clicking/ticking noise
just after burner is lit or shut off
White powder residue forming within the
burner box or on adjacent walls or furniture
REMEDY
1. Clean burner orifice (see Cleaning and
Maintenance,page13)or replace burner
orifice
2. Replace burner orifice
3. Contact local natural gas company
1. Contact local natural gas company
2. Clean burner orifice (see Cleaning and
Maintenance,page13)or replace burner
orifice
1. Clean burner orifice (see Cleaning and
Maintenance,page13)or replace burner
orifice
2. Replace burner
3. Replace gas regulator
1. Check burner for dirt and debris. If
found, clean burner (see Cleaning and
Maintenance, page 13)
2. Contact local natural gas company
3. Replace gas regulator
1. Problem will stop after a few hours of
operation
1. Turn control knob to LOW position and
let warm up for a minute
2. Operateburner until air isremoved from
line. Have gas checked by local natural
gas company
3. Observe minimum installation clear-
ances (see Figure 4, page 7)
4. Clean burner (see Cleaning and Mainte-
nance, page 13) or replace burner orifice
1. This is common with most heaters. If
noise is excessive, contact qualified ser-
vice person
1. Turn heater off when using furniture
polish, wax, carpet cleaners, or similar
products
POSSIBLE CAUSE
1. Burner orifice is clogged
2. Burner orifice diameter is too small
3. Inlet gas pressure is too low
1. Manifold pressure is too low
2. Burner orifice is clogged
1. Burner orifice is clogged or damaged
2. Burner damaged
3. Gas regulator defective
1. Not enough air
2. Inlet gas pressure is too low
3. Gas regulator defective
1. Residues from manufacturing processes
1. Turning control knob to HIGH position
when burner is cold
2. Air in gas line
3. Air passageways on heater blocked
4. Dirty or partially clogged burner orifice
1. Metal expanding while heating or con-
tracting while cooling
1. When heated, vapors fromfurniture pol-
ish, wax, carpet cleaners, etc. turn into
white powder residue
TROUBLESHOOTING
Continued
www.desatech.com Continued

16
107294
NATURAL GAS HEATER
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediatelycallyourgassupplierfromaneighbor’sphone.Followthe
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors.
www.desatech.com
REMEDY
1. Ventilate room. Stop using odor-causing
products while heater is running
2. Locate and correct all leaks (see Check-
ing Gas Connections, page 10)
1. Open window and/or door for ventilation
2. Contact local natural gas company
3. Clean ODS/pilot (see Cleaning and
Maintenance, page 13)
1. Locate and correct all leaks (see Check-
ing Gas Connections, page 10)
2. Replace control valve
1. Take apart gas tubing and remove for-
eign matter
2. Locate and correct all leaks (see Check-
ing Gas Connections, page 10)
1. Refer to Fresh Air for Combustion and
Ventilation requirements (page 4)
POSSIBLE CAUSE
1. Heater burning vapors from paint, hair
spray, glues, etc. (See IMPORTANT
statement above)
2. Gas leak. SeeWarning statement at
top of page
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. SeeWarning statement at
top of page
2. Control valve defective
1. Foreign matter between control valve
and burner
2. Gas leak. SeeWarning statement at
top of page
1. Not enough combustion/ventilation air
OBSERVED PROBLEM
Heater produces unwanted odors
Heater shuts off in use (ODS operates)
Gasodorevenwhencontrol knob is in OFF
position
Gas odor during combustion
Moisture/condensationnoticedonwindows

17
107294
OWNER’S MANUAL
CG10N CG6N CGS10N
Btu (Variable) 5,000/10,000 4,400/6,000 5,000/10,000
Type Gas Natural Only Natural Only Natural Only
Ignition Piezo Piezo Piezo
Pressure Regulator Setting 3" W.C. 3" W.C. 3" W.C.
Inlet Gas Pressure (inches of water)
Maximum 10.5" 10.5" 10.5"
Minimum 4" 4" 4"
Dimensions, Inches (H x W x D)
Heater 18 x 14 x 5 18 x 14 x 5 18 x 14 x 5
Carton 21 x 16 x 7 21 x 16 x 7 21 x 16 x 7
Weight (pounds)
Heater 12.9 12.9 13.3
Shipping 15 15 15.4
SPECIFICATIONS
SERVICE
PUBLICATIONS
Youcanpurchaseaservicemanualfromthe
address listed on the back page of this
manual. Send a check for $5.00 payable to
DESA International.
You may have further questions about in-
stallation, operation, or troubleshooting. If
so,contactDESAInternational’sTechnical
Service Department at 1-800-323-5190.
You can also visit DESA International’s
technical service web site at
www.desatech.com.
TECHNICAL
SERVICE
SERVICE HINTS
When Gas Pressure is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• heater will not produce specified heat
When Gas Quality is Bad
• pilot will not stay lit
• burner will produce flames and soot
• heater will backfire when lit
Youmayfeelyourgaspressureistoolowor
gas quality is bad. If so, contact your local
natural gas supplier.

18
107294
NATURAL GAS HEATER
Note: Use only original replacement parts.
Thiswillprotectyourwarrantycoveragefor
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealer from whom you
purchased this product. If they cannot sup-
plyoriginalreplacementpart(s), either con-
tactyournearestPartsCentralorcallDESA
International’s Technical Service Depart-
ment at 1-800-323-5190 for referral infor-
mation.
When contacting your dealer or DESA In-
ternational, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural
gas)
• purchase date
Usually,wewillaskyoutoreturnthedefec-
tive part to the factory.
REPLACEMENT
PARTS
EQUIPMENT SHUTOFF
VALVE - GA5010
Equipmentshutoffvalvewith1/8"NPTtap.
ACCESSORY
Purchase this heater accessory from your
local dealer. If they cannot supply this ac-
cessory, either contact your nearest Parts
Central (see page 19) or call DESA
International’s Parts Department at 1-800-
972-7879 for referral information. You can
also write to the address listed on the back
page of this manual.
PARTS NOT UNDER
WARRANTY
Contact authorized dealers of this product.
If they cannot supply original replacement
part(s), either contact your nearest Parts
Central or call DESA International’s Parts
Department at 1-800-972-7879 for referral
information.
When calling DESA International, have
ready:
• model number of your heater
• the replacement part number

19
107294
OWNER’S MANUAL
Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514-0322
1-800-397-7553
203-248-7553
Parts Department
Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383-9704
All States
219-462-7441
1-800-362-6951
[email protected]
[email protected]
FBD
1349 Adams Street
Bowling Green, KY 42103-3414
270-846-1199
1-800-654-8534
Fax: [phone]
[email protected]
Master Parts Dist.
1251 Mound Ave NW
Grand Rapids, MI 49504-2672
616-791-0505
1-800-446-1446
Fax: [phone]
www.nbmc.com
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108-2195
KS, MO, AR
816-842-3911
www.washerparts.com
East Coast Energy Products
707 Broadway
W. Long Branch, NJ 07764-1542
732-870-8809
1-800-755-8809
www.njplaza.com/ecep
Tarantin Tank Co.
P.O. Box 6129
Freehold, NJ 07728-6129
908-780-9340
1-800-922-0724
www.tarantin.com
Heater & Fireplace Store
58 Halbe Lane
Cape May Court, NJ 08210-1110
609-390-1100
Parts Department
Dayton Hardware
P.O. Box 275
North Dayton Station
Dayton, OH 45404-0275
All States
937-258-3721
OH 1-800-762-3426
Halco Enterprises
208 Carter Drive, Unit 21
West Chester, PA 19382-4500
610-430-7717
1-800-368-0803
www.halcoenterprises.com
LA Porte’s Parts & Service
2444 N. 5th Street
Hartsville, SC 29550-7704
803-332-0191
Parts Department
Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687-0013
All States
803-879-3009
1-800-845-5301
[email protected]
PARTS CENTRALS
These Parts Centrals are privately owned businesses. They have agreed to support our
customer's needs by providing original replacement parts and accessories.

20
107294
NATURAL GAS HEATER
7
729
2
3
29
28
23
27 24
20
18
25
26
10
27 22 21 19
17
16
13
1
14
15
7
11
12
30
4
5
7
6
7
7
19
17
8
18 9
CG10N
25-2
25-1
ILLUSTRATED
PARTS LIST
ODS Pilot Assembly