Comfort Glow CG3324NTA Quick start guide

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UNVENTED(VENT-FREE)
NATURAL GAS LOG HEATER
CG3324NTA, CG3630NTA, CG2618NVA, CG3324NVA, and CG3630NVA
Thermostat and Variably-Controlled Models
®
Variably Control ModelsAlso Designed Certified as Vented DecorativeAppliance)
This appliance may be installed in an aftermarket* manufactured (mobile) home,
where not prohibited by state or local codes.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
OWNER’S OPERATION AND INSTALLATION MANUAL
WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury, or loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch;
do not use any phone in your build-
ing.
• Immediately call your gas supplier
fromaneighbor’sphone.Followthe
gas supplier’s instructions.
• If you cannot reach your gas sup-
plier, call the fire department.
— Installation and service must be per-
formedbyaqualifiedinstaller,service
agency, or the gas supplier.
WARNING:Improperinstallation,adjust-
ment,alteration,service,ormaintenance
can cause injury or property damage.
Referto thismanual forcorrect installa-
tion and operational procedures. For
assistanceoradditionalinformationcon-
sultaqualifiedinstaller,serviceagency,
or the gas supplier.
WARNING:Thisgaslogsetisforinstal-
lation in a masonry solid fuel burning
fireplace, a U.L. listed manufactured
solid fuel burning fireplace or an AGA
design certified vent-free firebox listed
for use with these gas log models.
WARNING: This is an unvented gas-
fired heater. It uses air (oxygen) from
the room in which it is installed. Provi-
sionsforadequatecombustionandven-
tilation air must be provided. Refer to
AirforCombustionandVentilation sec-
tion in this manual.
LO
PILOT
OFF
HI

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102650
CONTENTS SECTION PAGE
SAFETY
INFORMATION WARNINGS
IMPORTANT: Read this owner’s manual carefully and completely before
trying to assemble, operate, or service this heater. Improper use of this
heater can cause serious injury or death from burns, fire, explosion, electri-
cal shock, and carbon monoxide poisoning.
DANGER
Carbon monoxide poisoning may lead to death!
CarbonMonoxidePoisoning:Earlysignsofcarbonmonoxidepoisoningresemblethe
flu, with headaches, dizziness, or nausea. If you have these signs, the heater may not be
working properly. Get fresh air at once! Have heater serviced. Some people are more
affectedbycarbonmonoxidethanothers.Theseincludepregnantwomen,peoplewithheart
or lung disease or anemia, those under the influence of alcohol, and those at high altitudes.
NaturalGas:Naturalgas isodorless. Anodor-making agentisadded tothe gas.Theodor
helpsyoudetectagasleak.However,theodoraddedtothegascanfade.Gasmaybepresent
even though no odor exists.
Make certain you read and understand all Warnings. Keep this manual for reference. It is
your guide to safe and proper operation of this heater.
Safety Information continues on next page
Safety Information................................................................................... 2
Product Identification .............................................................................. 4
Local Codes ............................................................................................. 4
Unpacking................................................................................................ 4
Product Features ...................................................................................... 4
Air for Combustion and Ventilation........................................................ 5
Installing .................................................................................................. 8
Check Gas Type ............................................................................... 8
Installation and Clearances (Vent-Free Operation Only)................. 9
Installing Damper Clamp Accessory for Vented Operation ............ 13
Installing Heater Base Assembly ..................................................... 14
Connecting to Gas Supply................................................................ 16
Checking Gas Connections .............................................................. 17
Installing Logs.................................................................................. 19
Operating Heater (Thermostat-Controlled Models) ................................ 20
Operating Heater (Variable Manually-Controlled Models) .................... 22
Inspecting Burners................................................................................... 24
Cleaning and Maintenance ...................................................................... 26
Troubleshooting....................................................................................... 26
Optional Positioning of Thermostat Sensing Bulb .................................. 30
Technical Service .................................................................................... 32
Specifications .......................................................................................... 32
Service Hints ........................................................................................... 32
Replacement Parts ................................................................................... 33
Parts Central ............................................................................................ 33
Illustrated Parts Lists ............................................................................... 34-37
Accessories .............................................................................................. 38
Warranty Information .............................................................................. Back Cover

3
102650
SAFETY
INFORMATION
Continued
WARNINGS Continued
WARNING: Any change to this heater or its controls can be dangerous.
1. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
2. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your building
• immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions
• if you cannot reach your gas supplier, call the fire department
3. This heater shall not be installed in a bedroom or bathroom.
4. Never install the heater
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable objects are less than 36
inches from the front, top, or sides of the heater
• in high traffic areas
• in windy or drafty areas
5. Beforeinstalling in a solid fuelburning fireplace, the chimneyflue and firebox mustbe
cleanedofsoot,creosote,ashesandloosepaintbyaqualifiedchimneycleaner.Creosote
willigniteifhighlyheated. Inspectchimneyfluefordamage.Ifdamaged,operateheater
with flue damper closed.
6. If fireplace has glass doors, never operate this heater with glass doors closed. If you
operate heater with doors closed, heat buildup inside fireplace will cause glass to burst.
Also if fireplace opening has vents at the bottom, you must open the vents before
operating heater.
7. Youmustoperatethisheaterwithafireplacescreeninplace.Makesurefireplacescreen
is closed before running heater.
8. Thislogheaterisdesigned tobesmokeless.Iflogs everappeartosmoke,turn offheater
andcall a qualifiedservice person. Note: During initial operation,slight smoking could
occur due to log curing and heater burning manufacturing residues.
9. Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter burner
flame patterns. Ceiling fans can create drafts that alter burner flame patterns. Altered
burner patterns can cause sooting.
10. Donotuseablowerinsert,heatexchangerinsertorotheraccessorynotapprovedforuse
with this heater.
11. Thisheaterneedsfresh,outsideairventilationtorunproperly.Thisheaterhasanoxygen
depletion sensor (ODS) pilot light safety system. The ODS shuts down the heater if not
enough fresh air is available. See Air for Combustion and Ventilation, pages 5 through
7. If heater keeps shutting off, see Troubleshooting, pages 26 through 29.
12. Do not run heater
• where flammable liquids or vapors are used or stored
• under dusty conditions
13. Do not use this heater to cook food or burn paper or other objects.
14. Never place any objects on the heater.
15. Heaterbase assemblybecomes veryhot whenrunningheater. Keepchildren andadults
away from hot surface to avoid burns or clothing ignition. Heater will remain hot for a
time after shutdown. Allow surface to cool before touching.
16. Carefully supervise young children when they are in the room with heater.
17. Do not use heater if any part has been exposed to or under water. Immediately call a
qualified service technician to inspect the room heater and to replace any part of the
control system and any gas control which has been under water.
18. Donotoperateheaterifanylogisbroken.Donotoperateheaterifalogischipped(dime-
sized or larger).
19. Turn heater off and let cool before servicing. Only a qualified service person should
service and repair heater.
20. Operating heater above elevations of 4,500 feet could cause pilot outage.

4
102650
Left
Branch
PRODUCT
IDENTIFICATION
Figure 1 - Vent-Free Gas Log Heater
LOCAL CODES Install and use heater with care. Follow all local codes. In the absence of local
codes, use the latest edition of The National Fuel Gas Code ANSI Z223, also
known as NFPA 54*.
*Available from: American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
Note: Where listed vented decorative logs are required, thermostat operation is
not permitted.
Operation
This heater is clean burning. It requires no outside venting. There is no heat loss out
a vent or up a chimney. Heat is generated by both realistic flames and glowing coals.
Thisheaterisdesignedforvent-freeoperationwithfluedamperclosed.Stateandlocal
codes in some areas prohibit the use of vent-free heaters. You can operate heater as a
vented product by opening flue damper.
Safety Device
This heater has a pilot with an Oxygen Depletion Sensor Shutoff System (ODS).
The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot
shuts off the heater if there is not enough fresh air.
Piezo Ignition System
This heater has a piezo ignitor. This system requires no matches, batteries, or other
sources to light heater.
1. Remove logs and heater base assembly from carton.
Note: Do not pick up heater
base assembly by burners. This could damage heater. Always handle base
assembly by grate.
2. Remove all protective packaging applied to logs and heater for shipment.
3. Check all items for any shipping damage. If damaged, promptly inform dealer
where you bought heater.
UNPACKING
PRODUCT
FEATURES
Front Log
Control Knob
Rear Log
Base Assembly
Piezo
Ignitor
Rear
Burner
Front
Burner
Right
Branch

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102650
AIR FOR
COMBUSTION
AND
VENTILATION
WARNING ICON G 001
WARNING
This heater shall not be installed in a confined space unless
provisions are provided for adequate combustion and ventila-
tion air. Read the following instructions to insure proper fresh
air for this and other fuel-burning appliances in your home.
Today’s homes are built more energy efficient than ever. New materials, in-
creased insulation, and new construction methods help reduce heat loss in homes.
Home owners weather strip and caulk around windows and doors to keep the
cold air out and the warm air in. During heating months, home owners want their
homes as airtight as possible.
While it is good to make your home energy efficient, your home needs to breathe.
Freshairmustenteryourhome.Allfuel-burningappliancesneedfreshairforproper
combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances draw air
from the house to operate. You must provide adequate fresh air for these appli-
ances. This will insure proper venting of vented fuel-burning appliances.
Continued
Unconfined Space
The National Fuel Gas Code, ANSIZ223.1, 1992, Section 5.3 defines uncon-
fined space as having a minimum air volume of 50 cubic feet (127 cubic cm)
for each 1000 Btu/Hr input rating of all appliances in the space (cubic feet
equals length x width x height of space). Include adjoining rooms only if there
are doorless passageways or ventilation grills between the rooms.
Confined Space
The National Fuel Gas Code, ANSIZ223.1, 1992, Section 5.3 defines confined
space as having an air volume of less than 50 cubic feet (127 cubic cm) for
each 1000 Btu/Hr input rating of all appliances in the space (cubic feet equals
length x width x height of space). Include adjoining rooms only if there are
doorless passageways or ventilation grills between the rooms.
PROVIDING ADEQUATE VENTILATION
The following is exerpts from National Fuel Gas Code. NFPA 54/ANSI Z223.1,
Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation classifica-
tions: 1. Unusually Tight Contruction; 2. Unconfined Space; 3. Confined Space.
The information on pages 5 through 7 will help you classify your space and provide
adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for
combustion and ventilation. However, in buildings of unusually tight construc-
tion, you must provide additional fresh air.
Unusually tight construction is defined as construction where:
a. walls and ceilings exposed to the outside atmosphere have a con-
tinuous water vapor retarder with a rating of one perm or less with
openings gasketed or sealed and
b. weather stripping has been added on openable windows and doors
and
c. caulkingor sealantsareappliedtoareassuchas jointsaroundwindow
and door frames, between sole plates and floors, between wall-ceiling
joints, between wall panels, at penetrations for plumbing, electrical,
and gas lines, and at other openings.
If your home meets all of the three criteria above, you must provide addi-
tional fresh air. See Ventilation Air From Outdoors , page 7 .
If your home does not meet all of the three criteria above, proceed to page 6.

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102650
AIR FOR
COMBUSTION
AND
VENTILATION
Continued
DETERMINING AIR FLOW FOR HEATER LOCATION
Determining if You Have a Confined or Unconfined Space
Use this work sheet to determine if you have a confined or unconfined space.
Space: Includes the room in which you will install heater plus any adjoining rooms with
doorless passageways or ventilation grills between the rooms.
1. Determine the volume of the space (length x width x height).
Length x Width x Height = ___________________ cu. ft. (volume of space)
Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling height) =
2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the
volume of these rooms to the total volume of the space.
2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space
can support.
____________ (volume of space) ÷50 cu. ft. = (Maximum Btu/Hr
the space can support)
Example: 2560 cu. ft. (volume of space) ÷50 cu. ft. = 51.2 or 51,200 (maximum
Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater ___________________ Btu/Hr
Gas water heater* ___________________ Btu/Hr
Gas furnace ___________________ Btu/Hr
Vented gas heater ___________________ Btu/Hr
Gas fireplace logs ___________________ Btu/Hr
Other gas appliances* +___________________ Btu/Hr
Total =___________________ Btu/Hr
Example: Gas water heater 40,000 Btu/Hr
Vent-free heater +33,000 Btu/Hr
Total =73,000 Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr
used.
_________________ Btu/Hr (maximum the space can support)
_________________ Btu/Hr (actual amount of Btu/Hr used)
Example: 51,200 Btu/Hr (maximum the space can support)
73,000 Btu/Hr (actual amount of Btu/Hr used)
The space in the above example is a confined space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can support. You must provide additional fresh air.
Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the extra space provides
an unconfined space, remove door to adjoining room or add ventilation grills between
rooms. See Ventilation Air From Inside Building, page 7.
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors, page 7.
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the
space is an unconfined space. You will need no additional fresh air ventilation.

7
102650
AIR FOR
COMBUSTION
AND
VENTILATION
Continued
WARNING ICON G 001
WARNING
If the area in which the heater may be operated is smaller than
that defined as an unconfined space, provide adequate combus-
tion and ventilation air by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1, 1992, Section 5.3.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space. When ventilating to an
adjoining unconfined space, you must provide two permanent openings: one within 12" of
theceiling andone within12" ofthefloor onthe wallconnecting thetwo spaces(see options
1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2).
Followthe NationalFuelGas CodeNFPA 54/ANSIZ223.1,Section5.3,Air forCombustion
and Ventilation for required size of ventilation grills or ducts.
WARNING ICON G 001
WARNING
Rework worksheet, adding the space of the adjoining unconfined
space. Thecombinedspacesmusthaveenoughfreshairtosupplyall
appliances in both spaces.
Figure 3 - Ventilation Air from Outdoors
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must provide two perma-
nent openings: one within 12" of the ceiling and one within 12" of the floor. Connect
these items directly to the outdoors or spaces open to the outdoors. These spaces include
attics and crawl spaces.
IMPORTANT: Do not provide openings for inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air entering the attic will activate the power
Figure 2 - Ventilation Air from Inside Building
Outlet
Air Ventilated
Attic
Outlet
Air
Inlet
Air
Inlet Air Ventilated
Crawl Space
To
Crawl
Space
To Attic
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills
Into Adjoining
Room,
Option 1
12"
12"

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102650
INSTALLING NOTICE
Aqualifiedservicepersonmustinstallheater.Followalllocalcodes.
WARNING
Before installing in a solid fuel burning fireplace, the chimney flue
and firebox must be cleaned of soot, creosote, ashes and loose
paint by a qualified chimney cleaner. Creosote will ignite if highly
heated. Inspect chimney flue for damage. If damaged, operate
heater with flue damper closed.
WARNING
Seal any fresh air vents or ash clean-out doors located on floor or
wall of fireplace. If not, drafting may cause pilot outage or sooting.
Use a heat-resistant sealant. Do not seal chimney flue damper.
WARNING
Never install the heater
• in a bedroom or bathroom
• in a recreational vehicle
• wherecurtains,furniture,clothing,orotherflammableobjectsare
less than 36 inches from the front, top, or sides of the heater
• in high traffic areas
• in windy or drafty areas
CAUTION
This heater creates warm air currents. These currents move heat
to wall surfaces next to heater. Installing heater next to vinyl or
cloth wall coverings or operating heater where impurities in the
air (such as tobacco smoke) exist, may discolor walls.
IMPORTANT: Vent-free heaters add moisture to the air. Although this is benefi-
cial, installing heater in rooms without enough ventilation air may cause mildew to
form from too much moisture. See Air for Combustion and Ventilation, pages 5
through 7.
NOTICE
State or local codes may only allow operation of this appliance in a
vented configuration. Check your state or local codes.
CHECK GAS TYPE
Use only natural gas. If your gas supply is not natural gas, do not install heater.
Call dealer where you bought heater for proper type heater.

9
102650
INSTALLATION AND CLEARANCES (Vent-Free Operation Only)
WARNING
Maintain the minimum clearances. If you can, provide greater
clearances from floor, ceiling, and adjoining wall.
INSTALLING
Continued
Carefully follow the instructions below. This will ensure safe installation into a
masonry or U.L. listed manufactured fireplace.
Minimum Wall and Ceiling Clearances (see Figure 4)
A. Clearances from the side of the fireplace opening to any combustible wall
should not be less than 16 inches.
B. Clearances from the top of the fireplace opening to the ceiling should not be
less than 42 inches.
42"
16"
Figure 4 - Minimum Clearance to Wall and Ceiling
Continued
LOG SIZING REQUIREMENTS
Log Minimum Firebox Size
Size Height Depth Front Width
18" 17" 14" 20"
24" 17" 14" 26"
30" 17" 14" 32"
MINIMUM FIREPLACE CLEARANCE
TO COMBUSTIBLE MATERIALS
Log Size Side Wall Ceiling
18", 24", 30" 16" 42"

10
102650
INSTALLING
Continued
Minimum Non Combustible Material Clearances
If Not Using Mantel
Note: If using a mantel, go to page 11. If not using a mantel, follow the informa-
tion on this page.
You must have non combustible material(s) above the fireplace opening. Non
combustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch
thick. With sheet metal, you must have non combustible material behind it. Non
combustible material must extend at least 8" up (for all models). If non combus-
tible material is less than 12", you must install the fireplace hood accessory (24"
and 30" models only). See chart below and Figure 5 for minimum clearances.
IMPORTANT: If you cannot meet these minimum clearances, you must operate
heater with chimney flue damper open. Go to Installing Damper Clamp Accessory
for Vented Operation, page 13.
Non-Combustible Requirements for
Material Distance (A) Safe Installation
12" or more Non combustible material OK.
Between 8" and 12" 24" or 30" Models: Install fireplace hood acessory
(GA6050 or GA6052, see Accessories, page 38).
18" Model: Non combustible material OK.
Less than 8" Non-combustible material must be extended to at
least 8". See Between 8" and 12", above. If you
cannot extend material, you must operate heater
with flue damper open.
Heat Resistant
Material (A)
Figure 5 - Heat Resistant Material (Slate, Marble, Tile, etc.) Above Fireplace
NOTICE
Manual control heaters may be used as a vented product. If so,
you must always run heater with chimney flue damper open. If
running heater with damper open, non-combustible material
above fireplace opening is not needed. Go to Installing Damper
Clamp Accessory for Vented Operation, page 13.

11
102650
INSTALLING
Continued
Minimum Non Combustible Material Clearances
If Using Mantel
You must have non combustible material(s) above the fireplace opening. Non
combustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch
thick. With sheet metal, you must have non combustible material behind it. Non
combustible material must extend at least 8 inches up (for all models). If non
combustible material is less than 12", you must install the fireplace hood accessory
(24" and 30" models only). Even if non combustible material is more than 12", you
may need the hood accessory to deflect heat away from your mantel shelf. See
chart below and Figures 6 and 7 for minimum clearances.
IMPORTANT: If you cannot meet these minimum clearances, you must operate
heater with chimney flue damper open. Go to Installing Damper Clamp Accessory
for Vented Operation, page 13.
Figure 6 - Minimum Mantel Clearances Without Using Hood
Minimum Non-
Combustible
Material
Minimum Non-
Combustible
Material Height
Distances to
Underside of
Mantel
Top of Fireplace
Opening
Underside of
Mantel Shelf
12"
8"
(A)
20"
14"
24
1
/2 "
16
3
/4 "
27
1
/2 "
18
1
/2 "
30"
20"
All minimum
distances are
in inches
Log Set
24"/30" Models
18" Model
2
1/2
"
6"
8"
10"
If above minimum clearances are not met, you must have a hood. Follow
minimum clearances shown in Figure 7 when using hood.
Non-Combustible Requirements for
Material Distance (A) Safe Installation
12" or more Non combustible material OK.
Between 8" and 12" 24" or 30" Models: Install fireplace hood acessory
(GA6050 or GA6052, see Accessories, page 38).
18" Model: Non combustible material OK.
Less than 8" Non combustible material must be extended to at
least 8". See Between 8" and 12", above. If you
cannot extend material, you must operate heater with
flue damper open.
Mantel Clearances
If you meet minimum clearance between mantel shelf and top of fireplace open-
ing, a hood is not required (see Figure 6).Mantel Shelf
Continued

12
102650
INSTALLING
Continued
14"
Min.
Combustible
Material
Non-Combustible
Material
Floor Clearances
A. If installing appliance on the floor level, you must maintain the minimum
distance of 14" to combustibles (see Figure 8).
Figure 8 - Minimum Fireplace Clearances If Installed at Floor Level
B. If combustible materials are less than 14" to the fireplace, you must install
appliance at least 5" above the combustible flooring (see Figure 9).
Hearth
5"
Min.
Combustible
Material
Figure 9 - Minimum Fireplace Clearances Above Combustible Flooring
If your installation does not meet the above minimum clearances, you must:
• operate the logs only with the flue damper open, OR
• raise the mantel to an acceptable height, OR
• remove the mantel.
Figure 7 - Minimum Mantel Clearances When Using Hood
Mantel Shelf
Minimum Non-
Combustible
Material 8"
Min. 12" 15" 18"
All minimum
distances are
in inches
Log Sets
18", 24",
& 30" Models
20"
2 1/2"
6"
8"
10"
12"
Distances to
Underside of
Mantel
Hood
(GA6050, GA6052)
Top of Fireplace
Opening
Underside of
Mantel Shelf

13
102650
INSTALLING
Continued
INSTALLING DAMPER CLAMP ACCESSORY FOR
VENTED OPERATION
Note: When used as a vented heater, appliance must be installed only in a solid-
fuel burning fireplace with a working flue and constructed of non combustible
material.
If your heater is a manually controlled model, you may use this heater as a vented
product. There are three reasons for operating your heater in the vented mode.
1. The fireplace does not meet the clearance to combustibles requirements for
vent-free operation.
2. State or local codes do not permit vent-free operation.
3. You prefer vented operation.
Ifreasonsnumber1or2aboveapplytoyou,youmustpermanentlyopenchimneyflue
damper.Youmustinstallthedamperclampaccessory(toorder,seeAccessories,page
31). This will insure vented operation (see Figure 10). The damper clamp will keep
damper open. Installation instructions are included with clamp accessory.
See chart below for minimum permanent flue opening you must provide. Attach
damper clamp so the minimum permanent flue opening will be maintained at all
times.
Figure 10 - Attaching Damper Clamp
Damper
Damper
Clamp
Damper
Clamp
Damper
Damper
Manufactured FireplaceMasonry Fireplace
Chimney Minimum Permanent
Height (ft.) Flue Opening (sq. ins.)
6' to 15' 39 sq. inches
15' to 30' 29 sq. inches
Area of Various Standard Round Flues
Diameter (ins.) Area (sq. ins.)
5" 20 sq. inches
6" 29 sq. inches
7" 39 sq. inches
8" 51 sq. inches

14
102650
INSTALLING
Continued
INSTALLING HEATER BASE ASSEMBLY
WARNING ICON G 001
WARNING
Youmustsecurethisheatertofireplacefloor.Ifnot,heaterwillmove
when you adjust controls. Moving heater may cause a gas leak.
WARNING ICON G 001
WARNING
If installing in a sunken fireplace, special care is needed. You
must raise the fireplace floor to allow access to heater control
panel. This will insure adequate air flow and guard against soot-
ing. Raise fireplace floor with non-combustible material. Make
sure material is secure.
WARNING ICON G 001
CAUTION
Do not pick up heater base assembly by burners. This could
damage heater. Only handle base assembly by grates.
IMPORTANT: Make sure the heater burners are level. If heater is not level, heater
will not work properly. For thermostat models, avoid damage to thermostat bulb.
Avoid nicks or sharp bends in thermostat bulb wire. Keep thermostat bulb in
mounting bracket.
Installation Items Needed
• hardware package (provided with heater)
• approved flexible gas hose (not provided) (if allowed by local codes)
• sealant (resistant to LP gas, not provided)
• electric drill with 3/16" drill bit
1. Apply pipe joint sealant lightly to male threads of gas regulator. Connect
approved flexible gas hose to gas regulator of heater (see Figure 11).
IMPORTANT: Holdgasregulatorwithwrenchwhenconnectingflexiblegashose.
2. Locate mounting brackets, bolts, and nuts in hardware package. Attach mount-
ing brackets to heater base (see Figure 12). Attach nuts finger tight.
3. Position heater base assembly in fireplace.
4. Mark screw locations through holes in mounting brackets. If installing in a
brick-bottom fireplace, mark screw locations in mortar joint of bricks.
5. Removeheaterbasefromfireplace.Removemountingbracketsfromheaterbase.
6. Drill holes at marked locations using 3/16" drill bit.
7. Attach mounting brackets to fireplace floor using masonry screws (in hardware
package).
8. Reattach heater base to mounting brackets. Tighten nuts firmly.
9. Connect to gas supply. See Connecting To Gas Supply, page 16.

15
102650
INSTALLING
Continued
Heater Gas
Regulator
Flexible Gas Hose (if
allowed by local codes)
Figure 11 - Attaching Flexible Gas Hose to Heater Gas Regulator
Figure 12 - Attaching Mounting Brackets to Heater
Masonry Screw
Mounting
Bracket

16
102650
INSTALLING
Continued
CONNECTING TO GAS SUPPLY
NOTICE
A qualified service person must connect heater to gas supply.
Follow all local codes.
Installation Items Needed
Before installing heater, make sure you have the items listed below.
• piping (check local codes)
• sealant (resistant to LP gas)
• manual shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
* AnA.G.A.design-certifiedmanualshutoffvalvewith1/8"NPTtapisanacceptable
alternative to test gauge connection. Purchase the optional A.G.A. design-certified
manual shutoff valve from your dealer. See Accessories, page 38.
CAUTION
Use only new, black iron or steel pipe. Internally-tinned copper
tubing may be used in certain areas. Check your local codes. Use
pipe of 1/2" diameter or greater to allow proper gas volume to
heater. If pipe is too small, undue loss of pressure will occur.
Installation must include a manual shutoff valve, union, and plugged 1/8" NPT tap.
Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream
from heater (see Figure 13, page 17).
Apply pipe joint sealant lightly to male threads. This will prevent excess sealant
from going into pipe. Excess sealant in pipe could result in clogged heater valves.
CAUTION
Usepipe joint sealantthatis resistant toliquidpetroleum (LP) gas.
Install sediment trap in supply line as shown in Figure 13, page 17. Locate sedi-
ment trap where it is within reach for cleaning. Locate sediment trap where
trapped matter is not likely to freeze. A sediment trap traps moisture and contami-
nants. This keeps them from going into heater controls. If sediment trap is not
installed or is installed wrong, heater may not run properly.
WARNING
Never connect heater to private (non-utility) gas wells. This gas is
commonly known as wellhead gas.

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102650
Tee Joint
Pipe
Nipple
Cap
3" Minimum
Sediment
Trap
Gas
Regulator
From
Gas Meter
(5" W.C.** to
10.5" W.C.
Pressure)
A.G.A. Design-Certified
Manual Shutoff Valve
With 1/8" NPT Tap* Approved Flexible
Gas Hose (if allowed
by local codes)
CAUTION
Avoid damage to regulator. Hold gas regulator with wrench when
connecting it to gas piping and/or fittings.
Figure 13 - Gas Connection
* Purchase the optional A.G.A. design-certified manual shutoff valve from your
dealer. See Accessories, page 38.
** Minimum inlet pressure for purpose of input adjustment.
INSTALLING
Continued
WARNING
Never use an open flame to check for a leak. Apply a mixture of
liquid soap and water to all joints. Bubbles forming show a leak.
Correct all leaks at once.
WARNING
Test all gas piping and connections for leaks after installing or
servicing. Correct all leaks at once.
CHECKING GAS CONNECTIONS
Continued
Pressure Testing gas Supply Piping system
Test Pressures In Excess Of 1/2 PSIG
1. Disconnect heater and its individual manual shutoff valve from gas supply
piping system. Pressures in excess of 1/2 psig will damage heater regulator.
2. Cap off open end of gas pipe where manual shutoff valve was connected.
3. Pressurize supply piping system by either using compressed air or opening
main gas valve located on or near gas meter.
4. Check all joints of gas supply piping system. Apply mixture of liquid soap and
water to gas joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Re-connect heater and manual shutoff valve to gas supply. Check re-connected
fittings for leaks.

18
102650
Test Pressures Equal To or Less Than 1/2 PSIG
1. Close manual shutoff valve (see Figure 14).
2. Pressurize supply piping system by either using compressed air or opening
main gas valve located on or near gas meter.
3. Check all joints from gas meter to manual shutoff valve (see Figure 15). Apply
mixture of liquid soap and water to gas joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Pressure Testing Heater Gas Connections
1. Open manual shutoff valve (see Figure 14).
2. Open main gas valve located on or near gas meter.
3. Make sure control knob of heater is in the OFF position.
4. Check all joints from manual shutoff valve to thermostat gas valve (thermostat-
controlled models) or control valve (variably-controlled models) (see Figure
15). Apply mixture of liquid soap and water to gas joints. Bubbles forming
show a leak.
5. Correct all leaks at once.
6. Light heater (see Operating Heater, pages 20 through 22 [Thermostat-Con-
trolled Models] or pages 22 through 24 [Variable Manually-Controlled Mod-
els]). Check all other internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to Appliance, page 21 [Thermostat-
Controlled Models] or page 24 [Variable Manually-Controlled Models]).
INSTALLING
Continued
Figure 14 - Manual Shutoff Valve
ON
POSITION
OFF
POSITION
Open
Closed
Manual
Shutoff
Valve
Figure 15 - Checking Gas Joints
Gas Meter
Manual
Shutoff
Valve
Thermostat Gas Valve or
Control Valve Location

19
102650
INSTALLING
Continued
INSTALLING LOGS
Each log is marked with a number. These numbers will help you identify the log
when installing. It is very important to install these logs exactly as instructed. Do
not modify logs. Only use logs supplied with heater.
1. Slide front log (#1) into place behind front burner. Make sure tabs at bottom of
log are behind front burner (see Figure 16).
2 . Slide rear log (#2) into place behind rear burner (see Figure 17).
3. Place left front branch (#4) and right front branch (#5) (24" and 30" models) or
front branch (#4) (18" model) into place (see Figure 18). Make sure notches on
bottom rest on grates.
4. Add lava rock around base of heater.
Figure 17 - Installing Rear Log
Tab
Front Log (#1)
Figure 16 - Installing Front Log
Rear Log (#2)
WARNING
Failure to position the parts in accordance with these diagrams or failure
to use only parts specifically approved with this heater may result in
property damage or personal injury.
Figure 18 - Installing Rear Log
Left Branch (#4)
Right Branch (#5)

20
102650
OPERATING
HEATER
Thermostat-
Controlled Models
1. STOP! Read the safety information above.
2. Make sure manual shutoff valve is fully open.
3. Turn control knob clockwise to the OFF position.
Figure 19 - Control Knob and Ignitor Button Location
Control Knob
Ignitor Button
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING
If you do not follow these instructions exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand. When lighting the pilot,
follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell
next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the
knob will not push in or turn by hand, don’t try to repair it, call a qualified service
technician or gas supplier. Force or attempted repair may result in a fire or
explosion.
D. Do not use this appliance if any part has been under water. Immediately call a
qualified service technician to inspect the appliance and to replace any part of the
control system and any gas control which has been under water.
LIGHTING INSTRUCTIONS
WARNING
• If fireplace has glass doors, never operate this heater with glass doors
closed. If you operate heater with doors closed, heat buildup inside
fireplace will cause glass to burst. Also if fireplace opening has vents at
the bottom, you must open the vents before operating heater.
• You must operate this heater with a fireplace screen in place. Make sure
fireplace screen is closed before running heater.
NOTICE
During initial operation of new heater, burning logs will give off a paper-
burning smell. Orange flame will also be present. Open damper or
window to vent smell. This will only last a few hours.
Note: Homeowners generally prefer to operate their heater with the chimney damper
closed. This will put all the heat into the room. However there may be times you will
desire the full flames of the Hi heat setting but will find the heat output excessive. You
can open the chimney damper (if you have one) fully or partially to release some of
the heat. WARNING: Damper handle will be hot if heater has been running.