Comfort Glow EQS5140 Manual

1
SANIBEL
20 IN. INFRARED
ELECTRIC STOVE
MODEL# EQS5140
Questions, problems, missing parts? Before returning to your retailer, call our
customer service department at 1-800-776-9425, 8:30 a.m. –5:00 p.m. EST,
Monday – Friday.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
WARNING!
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY,
AN ELECTRICAL SHOCK OR FIRE MAY RESULT
CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
IMPORTANT INSTRUCTIONS
PLEASE READ THIS MANUAL BEFORE INSTALLING AND USING APPLIANCE
Español p. 14
ATTACH YOUR RECEIPT HERE
Serial Number ________________________________ Purchase Date _________________________________
Francais p. 27
20-10-211 Rev.4/14

2
IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in a possible electric shock, injury to
persons, re hazard and will void the warranty.
Please read the Installation & Operating Instructions before using this appliance.
TABLE OF CONTENTS
Safety Information .........................................................................................................................3-4
Package Contents ............................................................................................................................5
Hardware Contents ..........................................................................................................................5
Stove Dimensions ............................................................................................................................6
Safety Information ...........................................................................................................................7
Preparation ......................................................................................................................................7
Assembly Instructions ......................................................................................................................7
Operating Instructions ......................................................................................................................8
Care and Maintenance .....................................................................................................................9
Electric Wiring Diagram..................................................................................................................10
Troubleshooting.............................................................................................................................. 11
Warranty .........................................................................................................................................12
Replacement Parts.........................................................................................................................13
PRODUCT DAMAGE MAY OCCUR.
Never attempt to disassemble or alter the product in any way not instructed by this manual.
CAUTION

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Please read and understand this entire manual before attempting to assemble, operate or install the product.
1. Read all instructions before using this appliance.
2. This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
If provided, use handles when moving this appliance. Keep combustible materials, such as
furniture, pillows, bedding, papers, clothes and curtains at least 3 ft. (914 mm) from the front
of this appliance and keep them away from the sides and rear.
3. CAUTION: Extreme caution is necessary when any heater is used by or near
children, invalids, or pets and whenever the heater is left operating unattended.
4. If possible always unplug this appliance when not in use.
5. Do not operate any heater with a damaged cord or plug or after the appliance malfunctions,
has been dropped or damaged in any manner.
6. Anyrepairstothisapplianceshouldbecarriedoutbyaqualiedserviceperson.
7. Undernocircumstancesshouldthisappliancebemodied.Partshavingtoberemovedfor
servicing must be replaced prior to operating this appliance again.
8. Do not use outdoors.
9. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations.
Never place this appliance where it may fall into a bathtub or other water container.
10. Do not use this heater in elevated locations, such as on shelves, raised platforms, etc.
11. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like.
Arrangecordawayfromtrafcareasandwhereitwillnotbetrippedover.
12. To disconnect this appliance, turn controls to the off position, then remove plug from outlet.
13. Connect to properly grounded outlets only.
14. This appliance, when installed, must be electrically grounded in accordance with local codes,
with the current CSA C22.1 Canadian Electrical codes or for USA installations, follow local
codes and the National Electric Code, ANSI/NFPA No. 70.
15. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may
causeanelectricshock,reordamagetotheappliance.
16. Topreventpossiblere,donotblockairintakesorexhaustinanymanner.Donotuseonsoft
surfaces, like a bed, where openings may become blocked.
17. This appliance has hot and arcing or sparking parts inside. Do not use it in areas where
gasoline,paintorammableliquidsareusedorstored.Thisapplianceshouldnotbeusedas
a drying rack for clothing, nor should Christmas stockings or decorations be hung on or near it.
18. Use this appliance only as described in this manual. Any other use not recommended by the
manufacturermaycausere,electricshockorinjurytopersons.
19. Always plug heaters directly into a wall outlet/receptacle. An extension cord or re-locatable
power tap, (outlet/power strip), should never be used.
20. Do not use this heater with missing, damaged, or broken legs.
21. "SAVE THESE INSTRUCTIONS"
SAFETY INFORMATION SAVE THESE INSTRUCTIONS

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SAFETY INFORMATION
Electrical Connection
Grounding Instructions
Thisheaterisforuseon120volts.Thecordhasaplugasshownat(A)ingure1.
An adaptor as shown at (C) is available for connecting three-blade grounding-type
plugs to two-slot receptacles. The green grounding lug extending from the adaptor
must be connected to a permanent ground such as a properly grounded outlet box.
The adaptor should not be used if a three-slot grounded receptacle is available.
NOTE: Adaptors are NOT
for use in Canada.
DANGER
A 15 Amp, 120 Volt, 60 Hz circuit with a properly grounded outlet is required.
Preferably,thereplacewillbeonadedicatedcircuitasotherappliancesonthe
same circuit may cause the circuit breaker to trip or the fuse to blow when the heater
is in operation. The unit comes standard with a 6 ft. (1.8 m) long, three-wire cord,
exitingtherightsideofthereplace.Always plug the unit into a wall outlet/receptacle.
An extension cord or re-locatable power tap, (outlet/power strip), should never be
used.
Electrical outlet wiring must comply with local building codes and other
applicableregulationstoreducetheriskofre,electricalshockandinjury
to persons.
Donotusethisreplaceifanypartofithasbeenunderwater.Immediately
callaqualiedservicetechniciantoinspectthereplaceandreplaceanypart
of the electrical system which has been under water.
Figure 1
GROUNDING
PIN
METAL SCREW
GROUNDING
MEANS
COVER OF GROUNDED
OUTLET BOX
ADAPTER
GROUNDING
PIN
(A)
(B)
(D)
(C)

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PACKAGE CONTENTS
A
B
A Electric Stove 1
B Leg 4
PART DESCRIPTION QUANTITY
HARDWARE CONTENTS (shown actual size)
Screw
Qty. 8
AA

6
STOVE DIMENSIONS
TECHNICAL SPECIFICATIONS
Voltage 120V AC
Frequency 60Hz
Amps 12.5A
Rating 1500W
REF. EQS5140
A 11 in. (27.94 cm)
B 23 in. (58.42 cm)
C 20 in. (50.8 cm)
A
B
C

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Warning: Do not install unit on shelves, raised platforms, beds, blankets, pillows etc.
Keep combustible materials such as furniture, bedding, papers, clothes and curtains at least
3 feet (914 mm) from the stove.
SAFETY INFORMATION
Please read and understand this entire manual before attempting to assemble, operate or install the
product. If you have any questions regarding the product, please call customer service at 1-800-776-9425,
8:30 a.m. –5:00 p.m. EST, Monday - Friday.
WARNING
• Stove is heavy and should be assembled
near its desired location.
• It is recommended that two people move
the assembled stove to prevent injury.
Before beginning assembly of product, make sure all parts are present. Compare parts with package
contents list and hardware contents above. If any part is missing or damaged, do not attempt to as-
semble the product. Contact customer service for replacement parts.
Estimated Assembly Time: 20 minutes
Tools Required for Assembly (not included): Phillips screwdriver
PREPARATION
ASSEMBLY INSTRUCTIONS
Hardware Used
1. Lay stove (A) upside down on a padded surface
with the underside accessible. Attach leg (B) to
stove by inserting the tab on the top of the leg (B)
into the corresponding slot on the bottom of the
stove (A). Insert two screws (AA) into predrilled
holes and tighten securely.
Repeat with remaining three legs.
Screw x 8
AA
1
B
AA AA
CLEARANCE TO COMBUSTIBLES
Sides 4 in. (10.16 cm)
Floor 0 in. (0 cm)
Top 36 in. (91.44 cm)
Front 36 in. (91.44 cm)
Rear 0 in. (0 cm)
TAB
SLOT
B

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OPERATING INSTRUCTIONS
Read All Instructions Before Use
Check that the heater outlet grill is not covered or obstructed in anyway, and make sure the power to
the unit is switched on.
NOTE:Whentheheatfunctionisusedforthersttime,aslightodormaybepresent.Thisisnormal
and should not occur again unless the heater is not used for an extended period of time.
Power
The Power Switch supplies power to all of the functions of the stove. This switch must be in the
ON position for any functions to work.
Flame Effect
Toggle POWER Switch ON. The POWER indicator light will glow. Flame effect will be visible through
the front glass.
Temperature
Toggle Temperature Switch ON, the Temperature control knob regulates the temperature level of
the room. The further the knob is rotated clockwise, the higher the temperature setting. Turning the
knob counter-clockwise will lower the temperature setting. Use this function to help regulate the
ambient temperature level.
Temperature Limiting Control
This heater is equipped with a Temperature Limiting Control. Should the heater reach an unsafe
temperature, the heater will automatically turn off. To reset: Unplug the power cord from the outlet.
Wait 5 minutes. With the POWER switch in the OFF position, plug the power cord back into the outlet.
Control Panel
The control panel is located behind the door of the
stove.

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Toinspectorreplacethebulbs,rstunplugthepowercordfromtheoutlet.Locatetheaccesspanel
on the back of the stove. Remove the screws and the panel. Check the bulbs to be sure they are
ngertightandinworkingorder.Replaceanydamagedorfaultybulbs.Reattachtheaccesspanel.
Do not operate this heater without the access panel in place. Do not remove the back cover of this
heater. There are no serviceable parts inside.
CARE AND MAINTENANCE
Cleaning
Always turn the heater OFF and unplug the power cord from the outlet before cleaning. Use a vacuum
ordustertoremovedustanddirtfromtheheaterandventareas.Tomaintainthenish,cleanwitha
soft, slightly damp cloth and buff with a dry cloth. Never use abrasive cleansers, liquid sprays, or any
cleaner that could scratch the surface.
Neverdragtheunitacrossaoor.Theaddedstressfromdraggingtheunitmaycausethelegsto
break.
Glass Information (some models)
1. Under no circumstances should this product be operated with broken glass.
2. Do not strike or slam the glass.
3. Do not use abrasive cleaners to clean the glass.
4. This product uses tempered glass. Replacement of the glass supplied by the manufacturer
 shouldbedonebyaqualiedserviceperson.
Light Bulb Inspection and Replacement
Theameeffectiscreatedbytwo40-WattlightbulbswithanE-12(small)socketbase.Useonlythis
typeoflightbulb.Iftheameeffectdoesnotwork,thebulbsmayhavecomelooseorbeendamaged
during shipping.
Light bulbs become very hot during use. Allow at least 10 minutes for the bulbs to cool
before touching.
WARNING: Do not exceed 40 watts per bulb. Use of higher rated
bulbsmayresultinare,causingpropertydamageorpersonalinjury.
Maintenance of Motors
Always disconnect the appliance from the main power supply and allow it to cool before any
servicing operation.
Themotorsusedonthefanheaterandameeffectarepre-lubricatedforextendedbearinglifeand
require no further lubrication. However, periodic cleaning/vacuuming of the appliance around the air
intake and exhaust, as well as the fan heater is recommended. For heavy or continuous use, periodic
cleaning must be done more frequently. If the heater blows alternating cold and warm air, check the
fanforfreemovementandfordebrisrestrictingairow.Ifthefandoesnotmovefreely,theunitmust
be turned off and the fan replaced immediately in order to prevent further damage to the unit.

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Disconnect power before servicing.
Anyelectricalre-wiringofthisappliancemustbedonebyaqualiedelectrician.
This wiring must be done in accordance with local codes and/or in Canada with
the current CSA C22.1 Canadian Electrical Code, and for US installations, the
National Electrical Code ANSI/NFPA No. 70.
If repairing or replacing any electrical component or wiring, the original
wire routing, color coding and securing locations must be followed.
DANGER
Any electrical repairs or rewiring of this unit should be carried out by a licensed electrician in
accordance with national and local codes.
ELECTRIC WIRING DIAGRAM
CIRCUIT DIAGRAM
AC120V /
60HZ
L
N
S1
FLAME EFFECT
MOTOR
BULB 1
40W
BULB 2
40W S2 HEATER
ELEMENT
FAN
MOTOR
THERMAL
FUSE
THERMAL
CUTOFF
GND
TEMPERATURE
CONTROL

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TROUBLESHOOTING
If you have any questions regarding the product, please call customer service at 1-800-776-9425,
8:30 a.m. –5:00 p.m. EST, Monday – Friday.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Stove does
not operate.
Power light is ON
buttheameeffect
is not visible.
Excessive noise
when the heater
is operating.
Heater is not
operating.
1. The stove is not
plugged in.
2. A circuit breaker is tripped
or a fuse blown.
3. Defective ON/OFF switch.
4. Loose wiring.
1. Incorrect operation.
2. Loose light bulb(s).
3. Burnt out light bulb(s).
1. Defective fan.
2. Defective heater assembly.
3. Dirt/dust on fan.
1. Incorrect operation.
2. Defective heater switch.
3. Defective heater assembly.
4. Loose wiring.
5. Dirty or clogged vents.
6.Thethermostatissatised.
1. Make sure the stove is plugged in
to a standard 120V outlet.
2. Check additional appliances on the
circuit; ideally the stove should be
on a dedicated 15 Amp circuit.
3. Call customer service.
4. Call customer service.
1. Refer to operating instructions.
2. Tighten light bulb(s).
3. Replace light bulb(s).
1. Call customer service.
2. Call customer service.
3. Refer to maintenance section.
1. Refer to operating instructions.
2. Call customer service.
3. Call customer service.
4. Call customer service.
5. Unplug the unit. Clear vent area of dust
and debris. Wait ten minutes, plug the
unit in again and turn on the heater.
6. Adjust thermostat clockwise to make
room warmer.

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The manufacturer warrants that your new electric stove is free from manufacturing and material
defects for a period of one year from date of purchase, subject to the following conditions and
limitations.
1. This electric stove must be installed and operated at all times in accordance with the instructions
furnished with the product. Any alteration, willful abuse, accident, or misuse of the product shall
nullify this warranty.
2. This warranty is non-transferrable, and is made to the original owner, provided that the purchase
was made through an authorized supplier of the manufacturer.
3. This warranty is limited to the repair or replacement of part(s) found to be defective in material
or workmanship, provided that such part(s) have been subjected to normal conditions of use and
service,aftersaiddefectisconrmedbythemanufacturer’sinspection.
4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty
by refunding the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from
defective part(s), repair, replacement, or otherwise of same, will not be covered by this warranty,
nor shall the manufacturer assume responsibility for same. Further, the manufacturer will not be
responsible for any incidental, indirect, or consequential damages, except as provided by law.
6. All other warranties - expressed or implied - with respect to the product, its components and
accessories, or any obligations/liabilities on the part of the manufacturer are hereby expressly
excluded.
7. The manufacturer neither assumes, nor authorizes any third party to assume, on its behalf,
any other liabilities with respect to the sale of this product.
8. The warranties as outlined within this document do not apply to non-manufacturer accessories
used in conjunction with the installation of this product.
9. Thiswarrantydoesnotcoverthelightbulb(s)includedwiththereplace.
This warranty is void if:
a) Thestovehasbeenoperatedinatmospherescontaminatedbychlorine,uorineorother
damaging chemicals.
b) The stove is subjected to prolonged periods of dampness or condensation.
c) Any alteration, willful abuse, accident, or misuse of the product.
IF WARRANTY SERVICE IS NEEDED . . .
1) Contact customer service at 1-800-776-9425, 8:30 a.m. –5:00 p.m. EST, Monday – Friday.
Make sure you have your warranty, your sales receipt, and the model/serial number of your
product.
2) DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
WARRANTY
World Marketing of America, Inc.
P.O. Box 192, Mill Creek, PA, 17060-0192

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REPLACEMENT PARTS LIST - ALL MODELS
For replacement parts, please call customer service at 1-800-776-9425, 8:30 a.m. –5:00 p.m. EST,
Monday – Friday.
20-10-211 Printed in China
11
PART DESCRIPTION PART #
Some parts and specications may change without notice.
1
2
3
4
5
6
7
8
9
10 Door glass
Heater (IR)
Bottom panel
Logset Fan heater box
Back panel Handle
21
13
16
11 Door
Motor
Access panel
Thermostat
Top panel Light barrier panel
Screen Hinge Pin
22
14
17
19
12 Side glass
Lamp socket & bracket
Flame reector
Power cord & connector
Cabinet panel Control panel switch
Flame panel Leg (Design 3)
EFEST333T001ST
EFES323007ST
EFEST332T003ST
EFES323001ST
EFEST333T002ST
EFES323008ST
EFES323005ST
EFEST332T001ST
EFEST332T008ST
EFEST332T005ST
EFEST332T004ST
EFEST332T002ST
EFES323015ST
EFES323012ST-14
EFES322007ST-14
EFES323020ST
EFES322006ST
EFEST332T018ST
EFES323013ST
EFES323021ST
EFES323018ST
EFES323017ST
EFEST333T003ST
23
15
18
20
PART DESCRIPTION PART #