Comfort Zone CZ2011O User manual

Model No.
CZ2011O –Oak Finish
CZ2011C –Cherry Finish
CZ2011W –Walnut Finish
CZ2011B –Black Finish
DIGITAL QUARTZ INFRARED HEATER
OWNER’S MANUAL

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PLEASE SAVE THESE INSTRUCTIONS
WARNING: READ THIS OWNER’S MANUAL CAREFULLY BEFORE USE.
Thank you for choosing the Comfort Zone® Digital Quartz Infrared Heater. This owner’s
manual will provide you with valuable information necessary for the proper care and
maintenance of your new product. Please take a few moments to thoroughly read the
instructions and familiarize yourself with all the operational aspects of your new heater.
IMPORTANT INSTRUCTIONS
When using this electric unit, basic safety precautions should always be followed to reduce the risk of fire,
electric shock, and injury to persons, including the following:
1. Read ALL instructions before using this unit.
2. CAUTION: Risk of Electric Shock. DO NOT open or try to repair the heater yourself.
3. This heater may get hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. If
provided, use handles when moving this heater.
4. Keep combustible materials, such as furniture, pillows, bedding, paper, clothes, and curtains at least 3 ft
from the front of the heater and keep them away from the sides, top, and rear. DO NOT place towels or
other objects on the heater.
5. Do not leave heater unattended while on. Extreme caution is necessary when any heater/fan is used by
or near children or invalids and whenever the heater/fan is left operating unattended.
6. DO NOT operate any heater with a damaged cord or after the heater malfunctions, has been dropped or
damaged in any manner. Return heater to authorized service facility for examination, electrical or
mechanical adjustment, or repair.
7. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. NEVER
locate heater where it may fall into a bathtub or other water container. To protect against electrical
hazards, DO NOT immerse in water or other liquids.
8. DO NOT touch the control panel or plug with a wet hand.
9. DO NOT run cord under carpeting. DO NOT cover cord with throw rugs, runners, or similar coverings.
Arrange cord away from traffic area and where it will not be tripped over.
10. DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause
an electric shock or fire, or damage the heater.
11. To prevent a possible fire, DO NOT block the air intakes or exhaust in any manner. DO NOT use on
soft surfaces, like a bed, where openings may become blocked.

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12. A heater has hot and arcing or sparking parts inside. DO NOT use in areas where gasoline, paint,
explosive and/or flammable liquids are used or stored. Keep unit away from heated surfaces and open
flames.
13. Do not use an extension cord because the extension cord may overheat and cause a risk of fire.
14. To avoid fire or shock hazard, plug the unit directly into a 120V AC electrical outlet.
15. To disconnect heater, turn controls to OFF, then remove plug from outlet. Pull firmly on the plug, DO
NOT unplug by pulling on the cord.
16. Always unplug the unit before moving or cleaning, or whenever the heater is not in use.
17. Use only for intended household use as described in this manual. Any other use not recommended by
the manufacturer may cause fire, electric shock, or injury to persons. The use of attachments not
recommended or sold by unauthorized dealers may cause hazards.
18. Always use on a dry, level surface. Use on floor only.
19. DO NOT use outdoors.
20. WARNING: To reduce the risk of fire or electric shock, DO NOT use this unit with any solid-state
speed control device.
21. DO NOT attempt to repair or adjust any electrical or mechanical functions on this unit. Doing so will
void your warranty. The inside of the unit contains no user serviceable parts. Qualified personnel
should perform all servicing only.
22. Connect to properly grounded outlets only.
23. SAVE THESE INSTRUCTIONS.
SPECIFICATIONS
Voltage Rating
120 V (60Hz)
Power Consumption
1000/1500W (12.5 Amps), 5120 BTUs
Unit Size
12-3/4 in. (W) x 20 in. (D) x 17-3/4 in. (H)
Unit Weight
41.8 lbs
SAFETY FEATURES
Tip-Over Safety Feature
This heater is equipped with a tip-over safety feature. Once the heater is tipped over, an internal switch will
automatically shut the heater off. Once the heater is restored an upright position, the heater will reset. To
continue operation, turn on the heater using the supplied remote control or the control panel on the heater.
Overheat Safety Feature
This heater is equipped with a overheat safety feature. When the heaters internal components reach a certain
temperature that could cause overheat and possible fire, the heater will automatically shut off. To reset the
heater simply turn the unit off, unplug the heater for about 10 minutes. Plug in and turn it on.

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WARNING: This heater has a voltage rating of
120 volts. The cord has a plug as shown in A. An
adapter as shown in C is available for connecting
three-blade grounding-type plugs to two-slot
receptacles. The grounding lug extending from the
adapter must be connected to a permanent ground
such as a properly grounded outlet box. The
adapter should not be used if a three-slot grounded
receptacle is available.
DO NOT DEFEAT THE SAFETY PURPOSE OF
THE GROUNDED PLUG.
WARNING: It is normal for the power cord to feel warm to the touch; however, a loose fit between the outlet
and the plug may cause overheating of the plug. If this occurs, try inserting the plug into a different outlet.
Contact a qualified electrician to inspect the original outlet for damage.
IN THE BOX
·DIGITAL QUARTZ INFRARED HEATER
·REMOTE CONTROL
·REMOTE CONTROL BATTERY
·INSTRUCTION BOOKLET
PRODUCT DIAGRAM

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Control Panel
1. Energy-Saving Function Indicator: indicates when energy-saving mode is on.
2. Low Power Indicator: indicates when low 1000 watt mode is on.
3. High Power Indicator: indicates when high 1500 watt mode is on.
4. Fan Indicator: shows when fan is running.
5. Timer Indicator: indicates when timer functions are on either in auto-on or auto-off mode.
6. Control Panel Lock: indicates when operation buttons are locked.
7. Signal Receiving Window: used for receiving remote control signal.
8. Timer Power-On/Off Button: used for turning timer function on or off.
9. Temperature Down Button: used for reducing set temperature and timer duration.
10. Temperature and Time Value Display: indicate set temperature and timer increment.
11. Temperature Up Button: used for raising set temperature and timer duration.
12. Mode Button: used for selecting running mode, high power, low power or energy-saver.
13. On/Off Button: turns heater on or off.

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Remote Control
The remote control buttons function the same way as they do on the control panel.
PREPARATION
Place the heater on a firm, level surface and plug into a grounded 120V 60Hz power outlet. Only operate heater
in upright position with caster wheels attached.
When using remote control, please pull out the clear insulating film to activate the battery as shown below.
PULL
Remote Control
Clear Insulating Film
Battery Cover
Mode Button: used for selecting running mode.
ON/OFF Button: used for power-on /power-off.
Temp Up Button: used for raising set temperature or
timer value.
Timer On/Off Button: used for setting timer power on/off.
Temp Down Button: used for reducing set temperature
or timer value.

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OPERATING INSTRUCTIONS
1. Power On and Select Power Mode.
Or
Turn the heater on by pressing the ON/OFF button on the
control panel or by pressing the POWER button on the
supplied remote control.
Or
Select a heat setting.
Press the MODE button to toggle between the three heat
settings.
Power for high mode is 1500 watts; and low mode is 1000
watts. ECO mode is an Energy Saving Function. When ECO
mode is chosen the heater will automatically switch from high
mode to low mode and consume 1/3 less power when the room
temperature reaches the set temperature point.
2. Set Thermostat Room Temperature
Or Or
Or
Adjust the thermostat by pressing the - or + on the
control panel or remote control to desired temperature.
The temperature indicator will flash during the setting
process. The heater will accept the temperature when it
stops flashing and begin to operate.
Set temperature indication varies from 59℉to 86℉.
Once you have chosen the desired temperature, the
heater will remain on until the room temperature
increases to the temperature on the digital display. The
heater will cycle on and off to maintain the desired
room temperature.

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3. Set Timer Power-Off
The unit has a timer feature that will turn the heater OFF after a set amount of time. The
duration is set in 1-hour intervals.
or
With heater power ON, press the ”Timer” on the control panel or
“TIMER”button on remote control.
Time in the LED display flashes.
or
Press the “Timer” button on the control panel or “TIMER” button on
the remote control to adjust time value for timer power-off. Time
value can be increased at 1-hr intervals.
Time value for timer power-off stops flashing 10 seconds after time
value adjustment, the timer is now set to turn heater off.
Timer indicator on control panel indicates timer’s functioning.
Or
Press ON/OFF button either on control panel or remote control to
cancel the timer. The timer indicator is off and time value disappears.
4. Set Timer Power-On
The unit has a timer feature to turn the heater ON after a set amount of time. The duration is
set in 1-hour intervals.
or
With the heater power OFF, press the button ”Timer” button on
control panel or “TIMER”button on remote control.
Time in LED display flashes.
or
Press the “Timer” button on control panel or “TIMER” button on
remote control to adjust time value for timer power-on. Value can be
increased at 1-hr intervals.
Time value for timer-power-on stops flashing 10 seconds after time
value adjustment for timer power-on. Then timer is now set to turn
heater on.
Timer indicator on control panel indicates timer’s functioning.
Or
Press ON/OFF button either on control panel or remote control to
cancel the timer. The timer indicator is off and time value disappears.

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5. Set Control Panel Button Lock
The control Panel has a locking feature for child safety. The control panel lock will also
disable the remote control.
And
On the control panel, press Temp Up and Temp Down buttons
together for 3 seconds. The control panel is locked when you hear
the tone.
Lock mark on the LED screen indicates control panel is locked. Unit
can be locked in both timer power-on and timer power-off modes.
When locked, control panel and remote control will not operate.
And
To unlock control panel, press Temp Up and Temp Down buttons
together for 3 seconds. The unit will unlock and confirm with a tone.
Lock indicator disappears. Control panel and remote control function
as normal.
6. Additional LED Screen Indicators and Information
Indicator will rotate showing fan is moving.
Solid fan indicator shows when fan is in stand-by mode when
temperature in space is reached.
When power is turned off to he heater, the fan will continue to run
for a period of time (up to 4 minutes) to use any residual heat inside
the unit and cool down the Infrared Quartz Elements inside the unit.
This is a normal function of the heater.

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MAINTENANCE
1. Unplug the unit and let it cool completely.
2. To keep the heater clean, the outer shell may be cleaned with a soft, damp cloth. You may use a mild
detergent if necessary. After cleaning, dry the unit with a soft cloth. CAUTION: DO NOT let liquid
enter the heater.
3. DO NOT use alcohol, gasoline, abrasive powders, furniture polish, or rough brushes to clean the heater.
This may cause damage or deteriorate the surface of the heater.
4. DO NOT immerse the heater in water.
5. Wait until the unit is completely dry before use.
6. Clean the air filter after 3 months of use or when the filter appears to be dirty. The below diagram
shows the location of the air filter. Remove the Air Intake Grille by pulling handle down and outwards.
Wash the filter with clean water. Allow filter to completely dry before reassembling back onto the
heater.
Unit
PUSH
PULL
Air Filter
Air Intake Grille

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1. If you do not plan on using the heater for a long period of time, please remove the remote control
battery according to the below diagram.
STORAGE
Store the heater in a cool, dry location when not in use. To prevent dust and dirt build-up, use the original
packaging to repack the unit.
TROUBLESHOOTING
If the heater will not operate, please check the following before seeking repair or service:
1. Check if the power cord is plugged into an electrical outlet, if not, plug it in.
2. Check if there is power to the outlet.
3. Check if the battery in remote control is good and that the battery insulating film is pulled out (see
remote preparation on page 6 of this manual).
NOTE: The heater may not operate if the thermostat is set higher than the ambient room temperature. To
begin operation, increase the thermostat temperature setting on the heater using the control panel buttons
or remote control buttons.
If the heater operates but does not get hot or heat output is reduced, please check the following before seeking
repair or service:
1. Check if the thermostat temperature is set too low for the desired temperature.
2. Check if unit is cool down mode before the unit is set to turn off.
If the above does not solve the problem, the problem may be a quartz tube burned out. Replacement quartz
element tubes are available. Only qualified personnel should attempt to replace the element.
PULL
PUSH
Battery Cover
Battery

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LIMITED WARRANTY
Products manufactured by Comfort Zone® are warranted to the original consumer to be free of defects in
material and workmanship for twelve (12) months from the original date of purchase. The warranty does not
cover products modified outside our factory, damage or failure caused by acts of God, abuse, misuse, abnormal
usage, faulty installation, failure to follow suggested maintenance procedures enclosed with this product (as
defined by Magnuson-Moss Warranty-Federal Trade Commission lmprovement Act) This unit is guaranteed to
the original retail purchaser against defects in quality or workmanship for a period of one year from the date of
original purchase. If this unit fails because of a manufacturing defect within 30 days of purchase, return the unit,
with your receipt, to the retailer. After 30 days, but within the warranty period, if the unit was purchased within
the continental united States, return it, freight prepaid, to Comfort Zone®. for repair or replacement. If the unit
was purchased outside the continental united States, return the unit to the place of purchase. This warranty does
not cover damage due to accidents, operation on other than 120 volts, 60 hertz, AC. current, or any other abuse.
All implied warranties, including the warranties of merchantability and of fitness of purpose, if applicable, are
hereby limited in duration to the period of one year from the date of original retail purchase. Some states do not
allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Incidental or consequential damages arising from a breach of either express or implied warranties are hereby
disclaimed and excluded. Some states do not allow the exclusion of limitation of incidental or consequential
damages, so this limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
No informal dispute settlement mechanisms are available. This limited warranty is given in lieu of all other
warranties.
Manufactured for:
Comfort Zone®
324A Half Acre Rd.
Cranbury, NJ 08512 USA
800-221-6895
www.comfortzoneheaters.net