Commend C-G3-TEL User manual

G8-TEL
G3-TEL
MANUAL VERSION 2.0/0817
PRODUCT MANUAL
ENGLISH

G8-TEL / G3-TEL
22.0/0817
Manufacturer’s reference
This device complies with the European directives listed below by fulfilling the corresponding
standards:
Electromagnetic compatibility (directive 2014/30/EU)
The restriction of the use of certain hazardous substances in electrical and electronic equipment
(directive 2011/65/EU)
Therefore, this equipment is CE-labelled.
Keep this description in safe custody.
In the event of problems, contact your equipment supplier in the first instance.
Before exchanging cards, ESD precautions must be observed.
Installation reference for Germany
The G3-TEL/G8-TEL card may be connected to an analogue telephone connection only as single dialling
equipment. For this purpose, use an F-coded plug according to the German TAE standard.
G8-TEL / G3-TEL
Version: 2.0/0817
Number of pages: 30
ATTENTION: Mounting and maintenance
Mounting and installation of the Intercom Server and the equipment may be carried out by authorised
service personnel only.
Cards may be exchanged with voltage switched off only.

G8-TEL / G3-TEL
2.0/0817 3
Content
Introduction 4
Technical specifications 5
System requirements 5
Technical data 5
LED status indication 6
Extent of supply 6
Installation 7
G8-TEL 7
G3-TEL 7
Information on start-up 8
Speech control 8
Display the dialled telephone number 8
Auto-dialler mode 9
Call numbers and dialling sequences 9
Outgoing call from the Intercom system 10
Incoming call from the telephone to the Intercom system 13
Configure auto-dialler mode 13
Speech storage 17
Pre-recorded audio for speech storage 20
Recording messages at the Intercom station 20
PABX mode 22
Outgoing phone call from the Intercom system 22
Call request in PABX mode 23
Incoming call from the telephone to the Intercom system 23
Configure PABX mode 24
General telephone functions 27
Initiate dialling of 0 at incoming calls 27
DTMF after-dial mode 27
Block incoming calls 27
Attendant contact for “off-hook” 28
Conferences (6T, 7T and 8T) 28
After-dialling functions 29
Technical support 30

Introduction G8-TEL / G3-TEL
42.0/0817
Introduction
The telephone interfaces G3-TEL (left) and G8-TEL (right)
The telephone interfaces G3-TEL (for GE 300) and G8-TEL (for GE 800) can be used for the following
functions:
Audio-dialler mode (see page 9)
The auto-dialler mode can be used to transfer call requests and input messages (control desk calls)
to the public telephone network.
The telephone numbers and the order in which telephone numbers are dialled can be configured as
desired.
For the calling Intercom station and the called telephone, different voice messages can be switched
on.
By dialling the telephone interface, it is possible to dial into the Intercom Server from any telephone
within the telephone network. By doing this, Intercom functions can be carried out with the DTMF
keyboard of the telephone.
Telephone mode (see page 22)
After the number of the telephone interface has been dialled, any desired telephone number in the
public telephone network can be called from an Intercom station.
By dialling the telephone interface, it is possible to dial into the Intercom Server from any telephone
within the telephone network. By doing this, Intercom functions can be carried out with the DTMF
keyboard of the telephone.
Scheme for auto-dialler mode and telephone mode
0#
*
INFORMATION
GE 300 with G3-TEL or
GE 800 with G8-TEL
Auto-dialler mode
Telephone mode

G8-TEL / G3-TEL Technical specifications
2.0/0817 5
Technical specifications
System requirements
Intercom Server
G3-TEL: GE 300 (min. PRO 800 1.0)
G8-TEL: GE 800 (min. PRO 800 1.0)
Configuration software min. CCT 800 1.0
Technical data
General
Telephone
Connections: G3-TEL: 40-way socket
G8-TEL: 96-way PC board connector (acc. to DIN 41612)
telephone connection: RJ11
Power supply: via Intercom Server
Emergency power consumption: 0.1 Ah/h
Operating temperature range: 0 °C to +50 °C (+32 °F to +122 °F)
Storage temperature range: –30 °C to +60 °C (–22 °F to +140 °F)
Relative humidity: 20% to 80%
Dimensions (H x W): G3-TEL: 60 x 160 mm (2.36 x 6.30 in)
G8-TEL: 100 x 167 mm (3.94 x 6.58 in)
Weight incl. package: G3-TEL: approx. 350 g (0.8 lbs)
G8-TEL: approx. 400 g (0.9 lbs)
Dialling method: DTMF
Speech storage capacity: 900 sec. (15 min.) at 7 kHz
450 sec. (7.5 min.) at 16 kHz
max. 128 messages
Hardware specifications: acc. to ES 203-021

Technical specifications G8-TEL / G3-TEL
62.0/0817
LED status indication
LEDs on G8-TEL (for G3-TEL, see page 7)
Status telephone interface (“RUN”)
LED flashes in a rhythm of one second: card is working correctly
LED is permanently off: no power or hardware fault
LED is permanently on: card is waiting for connection to the main processor (e.g. during initialising
or reset)
LED flashes fast: card is inserted in the wrong slot or speech messages are loaded
Status telephone line (“LINE”)
LED is permanently on: on-hook
LED flashes fast: DC on telephone line not available
LED flickers shortly (once per second): active call
Extent of supply
G3-TEL
Telephone interface
Connection cable (3 m/9.8 ft)
Short reference
G8-TEL
Telephone interface
Installation board G8A-TEL
Connection cable (3 m/9.8 ft)
Short reference
Run
Line

G8-TEL / G3-TEL Installation
2.0/0817 7
Installation
G8-TEL
The G8-TEL is designed for the Intercom Server GE 800. The card can be inserted into the slots “1” to
“14”.
Connection board G8A-TEL
For installing the G8-TEL into the Intercom Server GE 800, the connection board G8A-TEL has to be
used (included in extent of supply).
Pin assignment connection board G8A-TEL
G3-TEL
The G3-TEL is designed for the Intercom Server GE 300. The card can be inserted into the slots “1” to
“10”.
Pin assignment telephone interface G3-TEL
G8A-TEL
AB
NCNCNC NC
NC = not connected
Connection telephone line
Status LEDs
Run Line AB
NCNC
NC NC
NC = not connected
Connection telephone line

Information on start-up G8-TEL / G3-TEL
82.0/0817
Information on start-up
Speech control
A conversation between a telephone and an Intercom station can be held in duplex, full duplex (by
default) or simplex mode.
Operate simplex mode using the telephone
Press the button “*” to toggle between the talk and listen mode (press “*” to talk; press “*” a 2nd
time to listen).
If the button “*” is not pressed a second time on the telephone, the Intercom station (remote station)
will be switched through after a configurable time.
Display the dialled telephone number
The telephone number dialled (in “PABX mode”) is shown on the display. In addition, a cursor shows
if the dialling process has been completed.
Display indication EE 811A (left) and EE 311A (right)
8 seconds after the last entry, the cursor disappears and after-dialling via the Intercom Server is pos-
sible (e.g. to initiate a conference).
By dialling 77, it is possible to switch back to DTMF dialling mode (see also “DTMF after-dial mode”
on page 27).
NOTE: Further information
For further information on speech control, see manual “Intercom Server Configuration”.
X-Cancel
œVolume
Telephone 145
6642324252627_
0043

G8-TEL / G3-TEL Auto-dialler mode
2.0/0817 9
Auto-dialler mode
In auto-dialler mode, a call from an Intercom station or an input message will be transferred to a pre-
defined call number. If the call is not answered by this telephone or if the telephone is busy, the call
will be transferred to another call number after a configurable time. The order in which the call num-
bers shall be dialled is defined in so-called dialling sequences.
Call numbers and dialling sequences
Up to 8 call numbers can be defined, which will be dialled in case of a call (e.g. from a door station
or an emergency call station).
For each call number, a maximum of 24 digits are allowed.
Call numbers can be arranged in up to 8 different dialling sequences.
The dialling sequences set the order in which the call numbers are dialled.
The dialling sequences are selected with inputs to which e.g. a time switch is connected.
Each dialling sequence is able to contain up to 15 call numbers. Thereby, each call number can be
dialled several times (by entering a call number several times in a dialling sequence).
Example
Call numbers:
1. “Guard 1”
2. “Guard 2“
3. “SIP mobile phone 1“
4. “SIP mobile phone 2“
In the daytime, “Dialling sequence 1” is selected (by a time switch).
When a call is initiated, the 1st call number of “dialling sequence 1” is dialled (“Guard 1“).
If the call is not answered within a configurable time or if the number is busy, the next call number
of “dialling sequence 1” is dialled, and so forth until the end of the dialling sequence (“Guard 2“,
“Guard 1“, “Guard 2“ etc.).
At a certain point of time (night time), “Dialling sequence 2” will be selected (by the time switch).
The order of the calls now is: 3 x “SIP mobile phone 1“ and 3 x “SIP mobile phone 2“
0
NOTE: Restart of the dialling sequence
If the call is not taken over by the last call number, it is possible to restart the dialling sequence (see
“Restart dialling sequence” on page 11).
Dialling sequence 1: 1 2 1 2 1 2 1
Dialling sequence 2: 3 3 3 4 4 4
Activation via inputs
Dialling sequence 1: 1st no.
# 0663/...1
2nd no.
# 0663/...2
3rd no.
# 0663/...3
4th no.
# 0663/...1 ........... 15th no. # 0663/...15
Dialling sequence 2: 1st no.
# 0663/...3 2nd no.
# 0663/...4
3rd no.
# 0663/...3
4th no.
# 0663/...5 ........... 15th no. # 0663/...11
.
:
:
:
Dialling sequence 8: 1st no.
# 0663/...7
2nd no.
# 0663/...7
3rd no.
# 0663/...8
4th no.
# 0663/...8 ........... 15th no. # 0663/...20

Auto-dialler mode G8-TEL / G3-TEL
10 2.0/0817
Outgoing call from the Intercom system
Initiate call
For an outgoing call in auto-dialler mode, two possibilities are available:
Call via dialling interface: The call number of the respective telephone interface at the Intercom
station is dialled.
Call request/input message: The respective telephone interface is configured as control desk. This
means:
A call request is initiated at the Intercom station.
An input message is initiated via an input.
As soon as the call is set up, the 1st number in the currently selected dialling sequence is dialled.
Switch on speech messages
As soon as a call is initiated, different speech messages are switched on as information for the calling
Intercom station and for the telephone.
Messages at the Intercom station
Calm-down message: As soon as the call is initiated, the calling Intercom station receives a calm-
down message (e.g. “You will be immediately connected to an emergency station!“). This message
is repeated until the call is taken over via the telephone.
Messages at the telephone
Location message: The telephone receives the location message after lifting the receiver as infor-
mation where (i.e. from which telephone interface) the call comes from. This message should be re-
corded individually (e.g. “Parking North“).
Call request message: If the initiated call is a call request, the telephone receives the call request
message as information on how many calls are waiting (e.g. “Calls: one, emergency calls: three“).
Individual message (optional): For additional information, individual messages can be defined
separately for each call mode (conversation, call or emergency call; e.g. “Call from station one–zero–
five”).
NOTE: Comparison of call sequences
A comparison between a call sequence by dialling the interface call number and a call request can be
found at “Examples for the call procedure” on page 12.
NOTE: Further information
For further information on speech messages, see “Speech storage” on page 17 and “Pre-recorded
audio for speech storage” on page 20.

G8-TEL / G3-TEL Auto-dialler mode
2.0/0817 11
Take over of call at telephone
Call via dialling interface
A call can be taken over with the defined 1- to 4-digit password (“#” by default).
Repeated speech messages can be interrupted with “*” (see also “Individual messages” on
page 19). However, each message has to be listened to at least once.
Call request and input message
A call must be taken over with the defined 1- to 4-digit password (“#” by default) plus pressing the
button “#”.
After taking over the call request or input message with “#”, repeated speech messages can be in-
terrupted with “*” (see also “Individual messages” on page 19). However, each message has to be
listened to at least once.
It can be defined whether the telephone receives the “Dial tone“ from the Intercom Server, e.g. be-
fore taking over a call request with “#”.
Cancel conversation
A conversation can be cancelled at the telephone with “#” or at the Intercom station with X.
After the conversation has been cancelled, the connection to the Intercom system stays upright for
a configurable time. During this time, a new conversation can be set up or other functions can be
carried out in the Intercom Server.
If the telephone is only hanged up without pressing “#”, the connection is automatically disconnect-
ed after approx. 6 seconds.
Restart dialling sequence
If the call is taken over by none of the configured telephone numbers of the respective dialling
sequence, two possibilities for restarting the sequence are available:
Reissue call by pressing the call button: If a call request is not answered, this call remains at the
Intercom station and the control desk. However, the telephone interface is in idle mode. By pressing
the respective call button (or the input contact) once again, the dialling sequence can be started once
again.
Configure restart of the dialling sequence: With a configuration in CCT 800, it is possible to
avoid that an initiated call is not answered. Therefore, enter “9” as last number of the respective di-
alling sequence (see “Call numbers and dialling sequences” on page 9). So, the dialling sequence
will be started again and so forth until the call is taken over.
NOTE: Take over call
If no password is defined to take over the call, an (optional) button still has to be pressed to answer the
call.
Dialling sequence 1: 1 2 1 2 1 3 4 3 4 3 9
Restart dialling sequence

Auto-dialler mode G8-TEL / G3-TEL
12 2.0/0817
Examples for the call procedure
In the following two examples, the difference of the call procedures via dialling interface and a call
request and/or input message is shown. The optional points require an appropriate configuration in
CCT 800.
Call via dialling interface
Call request/input message
Outgoing call
Intercom station
Telephone
(within the public telephone net)
–
Initiate a call
–
Calm down message
– Telephone is ringing
– Going off-hook
– Location message
– Enter password
– Individual message (optional)
Call
Conversation
End
– Cancel call
– Cancel call
Outgoing call
Intercom station
Telephone
(within the public telephone net)
–
Initiate a call
–
Calm down message (optional)
– Telephone is ringing
– Going off-hook
– Location message
– Call request message
– Enter password
– Individual message (optional)
– Dial tone (optional)
– Take over call with “#”
– Individual message (optional)
Call
Conversation
End
– Cancel call
– Cancel call

G8-TEL / G3-TEL Auto-dialler mode
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Incoming call from the telephone to the Intercom system
Initiate call
The telephone interface can be called from any telephone in the telephone network. Afterwards, the
telephone receives the location message.
After the location message, the call has to be accepted with the 1- to 4-digit code (“#” by default).
Afterwards, Intercom functions can be carried out, e.g. calling an Intercom station.
Individual messages
If “Individual messages”are configured (e.g. “Conversation to one–zero–two”), these messages are
switched on e.g. after starting a conversation or cancelling the conversation at the telephone.
Repeated speech messages can be interrupted with “*” (see also “Individual messages” on
page 19). However, each message has to be listened to at least once.
Cancel conversation
A conversation can be cancelled at the telephone with “#” or at the Intercom station with X.
After the conversation has been cancelled, the connection to the Intercom system stays upright for
a configurable time. During this time, a new conversation can be set up or other functions can be
carried out in the Intercom Server.
If the telephone is only hanged up without pressing “#”, the connection is automatically disconnect-
ed after approx. 6 seconds.
Configure auto-dialler mode
Password and switch-off times
Interfaces > TEL > folder telephone interface > Telephone functions
Audio-dialler mode in CCT 800

Auto-dialler mode G8-TEL / G3-TEL
14 2.0/0817
Activate the radio button Auto Dialler Mode.
In the field Password outgoing, enter a 1- to 4-digit code with which the call shall be taken over at
a telephone.
In the field Password incoming, enter a 1- to 4-digit code that has to be entered at the telephone
when calling an Intercom subscriber. Alternatively, select the option “SAME AS OUTGOING”.
In the field Waiting time, enter the time in seconds after which the next telephone number of the
sequence hast to be dialled (if the call was not accepted).
In the drop-down list Dial tone telephone, select the dial tone for the telephone or deactivate it
Options: “None”, “British (440Hz)” and “Telephone (500Hz)”
In the field Hang up after, enter the time in seconds after which the (call) connection between
telephone interface and telephone network has to be disconnected after cancelling the respective
conversation.
In the field Max. time simplex, enter the time in seconds after which a simplex conversation
switches back if the asterisk button “*” is not pressed at the telephone a second time (press “*” to
talk; press “*” a second time to listen). The speech control is switched back to the mode selected
under Intercom Server > Switch off times in the drop-down list Release T-Key.
In the field Dial prefix, enter, if required, a number that is automatically pre-dialled (max. 8 digits),
e.g. an exchange number for dialling out or for selecting a certain provider. Admissible characters:
“0” to “9”, “*”, “#” or “P” (for one second pause)
In the field DTMF decoding time [ms], enter, if required, the DTMF decoding time in milliseconds
(“60” by default).
In the field DTMF tone period [ms], enter, if required, the tone duration of the DTMF tone in milli-
seconds (“80” by default).
In the field DTMF gap period [ms], enter, if required, the pause between the DTMF tones in milli-
seconds (“70” by default).
In the drop-down list DTMF Gain, select the gain of the DTMF tone. Options: “Default”, “+6 dB” and
“-6 dB”
Call numbers and dialling sequences
In the column call numbers, enter up to 8 different call numbers (max. 24 digits). Admissible char-
acters: “0” to “9”, “*” and “#”
In the column Sequences, enter up to 8 different dialling sequences with which the order of the up
to 8 entered call numbers are defined (max. 15 digits per dialling sequence, e.g. “112211”).
NOTE: No password for outgoing and incoming calls
If no password is configured in the fields Password outgoing and Password incoming, no pre-
recorded audio files and location messages will be played back.
ATTENTION: Waiting time
Values <“10” are minutes (e.g. an entry of “5” is interpreted as “5 minutes”).
Values ≥ “10” are seconds (e.g. an entry of “12” is interpreted as “12 seconds”).
NOTE: Dialling sequence
By means of adding “9” at the end of the dialling sequence, the respective call is switched to the 1st
call number of the sequence again if this call is not answered by the last call number of the
sequence (e.g. “12121219”).

G8-TEL / G3-TEL Auto-dialler mode
2.0/0817 15
Activate dialling sequence
The different dialling sequences are activated via inputs to which e.g. a time switch can be connected.
For the inputs, a dialling simulation has to be configured with the following code:
Enter “XX9T99” and the number of the dialling sequence (e.g. “XX9T992” to activate dialling
“sequence 2”).
Configuration CCT 800
Inputs > Dial via Input > Input initiates dialling
Right-click on the desired input and select the option “Add input initiates dialling”.
Inputs > Dial via Input > Input initiates dialling > folder input #
In the drop-down list Subscriber 1, select the telephone interface for which the dialling sequence
shall be switched over.
In the drop-down list Dial / Key next to the desired input level (e.g. “Short”), enter the respective
code.
Input initiates dialling window in CCT 800
In the example above (screenshot), one input triggers the switch-over of the dialling sequences “1” and
“2” for the subscriber “1” (telephone interface):
Level input: Break (dialling sequence “1” is active)
Level input: Short (dialling sequence “2” is active)
NOTES: Existing call
With the prefix “XX“, an existing conversation (set up by dialling the interface call number) is can-
celled before switching the dialling sequence. Otherwise, the sequence would not be changed.
“XX” has no effect on an existing call request. The call remains and is transferred to the new dial-
ling sequence.
ATTENTION: Simultaneous dialled codes
Make sure that two inputs cannot dial a code at the same time. This could happen e.g. if codes for
“short” and “open” are configured for several inputs. If one input closes and the other opens at the
same time, it cannot be guaranteed if the “open” code or the “short” code was dialled first, because
always the code dialled last becomes effective.

Auto-dialler mode G8-TEL / G3-TEL
16 2.0/0817
Group call types
The 15 call types of the Intercom Server can be grouped in 4 different call types. These 4 call types are
also used for individual messages. Each of the drop-down lists represents one of the 15 call types of
the Intercom Server. In the example below (screenshot), the call types “2” and “8” (of the Intercom
Server) are grouped to “Call 2 (Emergency call)”,the call types “6”, “7”, “11”, “14” and “15” (of the Inter-
com Server) are grouped to “Active 2”. This also means: if individual messages are configured for the
call types “Call 2 (Emergency call)” and “Active 2”, individual messages will be put out for the call types
“2”, “8” and/or “6”, “7”, “11”, “14” or “15” (see also “Individual messages” on page 19).
Call types in CCT 800
The following options are available in the drop-down lists Group call types:
Call 1 (Normal call): The call type will be transferred via the telephone interface as “Call 1 (Normal
call)”.
Call 2 (Emergency call): The call type will be transferred via the telephone interface as “Call 2
(Emergency call)”.
Active 1: The call type will be transferred via the telephone interface as “Active 1”.
Active 2: The call type will be transferred via the telephone interface as “Active 2”.
Standard: The call type will be grouped to none of the above listed call types.
Initiate call
Call via dialling interface
At the Intercom station, the call number of the telephone interface can be dialled manually or by direct
dialling (configuration at Subscriber > Direct Dialling).
Call request and input message
Configure the respective telephone interface as control desk.
For the calling station, configure a call request to the respective control desk.
For a calling input, configure an input message to the respective control desk.
NOTES: Call types
Call types can only be grouped if the telephone interface is configured as central desk. For further
information, see manual “Intercom Server Configuration”.
For further information on call types, see manual “Intercom Server Configuration”.
NOTE: Further information
For further information on configuring of the features described below, see manual “PRO 800 Basic”.
ATTENTION: Input messages
If the indication of input messages via buzzer is deactivated, no call is initiated to the telephone
(Inputs > Input message > tab Call types).
If a calm-down message shall be put out at the calling station after initiation of a call request, an
appropriate configuration in CCT 800 is required (see also “Calm-down message for call requests”
on page 18).

G8-TEL / G3-TEL Auto-dialler mode
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Speech storage
Standard speech messages
16 system messages (No. “0” to No. “15”) and 7 individual messages are available as WAV files in 5
different languages (German, English, French, Polish and Dutch) at delivery ex works.
NOTE: Speech storage messages
For the telephone interface, speech storage messages are combined in so-called playlists, which are
assembled by the “pre-recorded audio” client in CCT 800 (see “Pre-recorded audio for speech sto-
rage” on page 20).
No./ID Deutsch English Français
0Null Zero Zéro
1Eins One Un
2Zwei Two Deux
3Drei Three Trois
4Vier Four Quatre
5Fünf Five Cinq
6Sechs Six Six
7Sieben Seven Sept
8Acht Eight Huit
9Neun Nine Neuf
10 Ruf Call Appel
11 Rufe Calls Appels
12 Notruf Emergency call Appel de secours
13 Notrufe Emergency calls Appels de secours
14
Bitte bewahren Sie Ruhe, Sie
werden sofort zu einem Not-
rufservice durchgeschaltet
Please stand by, you will be
immediately connected to an
emergency service
Merci de garder votre calme.
Nous vous mettons immédiate-
ment en relation avec le service
d’urgences
15 Standortmeldung Location message Indication de position
20 Gespräch zu Sprechstelle Conversation to ... Conversation vers le poste
21 Gesprächsende Conversation end Fin de la conversation
22 Ruf von Sprechstelle Call from ... Appel depuis
23 Notruf von Sprechstelle Emergency call from ... Appel d’urgences depuis
24 Melder aktiv Nummer Input active number ... Numéro d’entrée actif
25 Notrufmelder aktiv Nummer Emergency input number ... Numéro d’urgences actif
26 Keine weiteren Meldungen No further messages Plus de messages

Auto-dialler mode G8-TEL / G3-TEL
18 2.0/0817
System messages No. “0” to No. “13”
The system messages No. “0” to No. “13” are required to generate call request messages (e.g. “Calls:
one, emergency calls: three”) or for call number announcement of individual messages (see also “In-
dividual messages” on page 19).
System messages No. “14” and No. “15”
The system message No. “14” is used as calm-down message.
The system message No. “15” is used as location message.
Individual messages No. “20” to No. “26”
The messages No. “20” to No. “26” can be used for additional information (see “Individual messages”
on page 19).
Calm-down message for call requests
For switching on calm-down message at a “Call request/input message”, the following additional con-
figuration in CCT 800 is required:
Subscriber > Feed-in > Radio conference
Configure for the telephone interface in order to be able to play the calm-down message.
NOTE: System messages No. “0” to No. “13”
These messages may not be changed in content, but recording of these speech messages with the same
meaning in other languages is allowed.
NOTE: System messages No. “14” and No. “15”
These messages can be changed, resp. No. “14” shall be changed in content and recorded individually
(e.g. “Parking East”).
NOTES: System messages No. “20” to No. “26”
More “individual messages” than just No. “20“ to No. “26” can be loaded into the speech storage of
the telephone interface. For maximum speech storage capacity, see “Technical data” on page 5.
For an overview of switching on several speech messages in auto-dialler mode, see “Switch on
speech messages” on page 10 and “Examples for the call procedure” on page 12.
NOTES: Calm-down message
Only the first calling station receives the calm-down message from the speech storage of the
telephone interface. It is possible, however, to feed a separate calm-down message through a
subscriber for which “feed-in of radio conference” is configured, independently from the speech
storage of the telephone interface. In this case, it is not required to configure “feed-in of radio
conference” for the telephone interface. Thus, each calling station receives the calm-down message.
For further information on configuration, see manual “Intercom Server Configuration”.
If the telephone interface is already in a conversation, no calm-down message (pre-recorded audio
from the speech storage of the telephone interface) will be put out.
For call requests to a control desk, it is possible to use the calm-down message of the speech storage
of the telephone interface for a calling station.
ATTENTION: Control desk and switch-over
For the respective call request, the telephone interface has to be configured as additional control
desk. For the telephone interface, “feed-in of radio conference” has to be configured as described
above.
If this feature is used for internal call requests, all these calls requests will also be transferred through
the telephone interface. To avoid this, it is possible to configure a switch-over of the dialling sequence
(see also “
Activate dialling sequence” on page 15).

G8-TEL / G3-TEL Auto-dialler mode
2.0/0817 19
Individual messages
For the several call types (conversation, call and emergency call) and for each station to or from which
a call is set up, additional information can be put out. For the so-called individual messages, the follow-
ing applies:
Individual messages are put out at the corresponding point of time (e.g. at start up of a conversation)
at the telephone (see also “Examples for the call procedure” on page 12).
Individual messages can be configured for the “
Auto-dialler mode”as well as for “PABX mode”.
Individual messages are composed out of single WAV files (e.g. “Conversation to...”, “one”, “zero”
or “five”; each word under quotation marks is a single WAV file; see “Standard speech messages”
on page 17).
Configuration CCT 800
Interfaces > TEL > folder telephone interface > Telephone functions
Click on Individual messages. A dialogue appears.
Right-click on the blank area and select the option “Add message” for each desired individual mes-
sage.
In the field Call number, enter the call number of the Intercom station to or from which the call is
initiated. If the message shall be valid for all Intercom stations, enter “*”.
In the drop-down list Call Type, select the event or the type of the respective call (e.g. “Conversation
started” or “Call 1 (Normal call)”).
Activate the checkbox Call no. announcement activated if the call number of the calling Intercom
station shall be announced after the respective message (e.g. “two, one, five“).
In the drop-down list Retries, select if the message shall be played once, twice or is repeated until
“*” is pressed at the telephone or the respective call request is taken over with “#”. Options: “only
1 time“, “2 times“ or “until finished“.
In the field Message number, enter the corresponding number (resp. ID) of the speech storage mes-
sage to be put out (see “Standard speech messages” on page 17).
Click on Accept.
Dialogue “Individual messages” in CCT 800
NOTE: Hexadecimal numbers
The announcement of the call number for hexadecimal numbers is not possible. That is if hexadecimal
input numbers are use for input messages, for example, these hexadecimal digits will not be
announced.
NOTE: Wildcards
In the field Call number, wildcards can also be entered (see also “Define a range of numbers via
wildcards” on page 23).

Auto-dialler mode G8-TEL / G3-TEL
20 2.0/0817
Pre-recorded audio for speech storage
Several pre-recorded audio files for the G3-TEL/G8-TEL card can be found at www.commend.com. For
the download of speech messages (WAV files) to the telephone interface, the configuration software
CCT 800 is required.
Audio format
WAV (all sample rates, stereo/mono)
Steps for configuration
With the “pre-recorded audio” client in CCT 800, the following configurations have to be carried out:
Import audio files into the library
Create a playlist
Add audio files to the playlist via drag and drop
Enable audio files for transmission to the server
Allocate IDs
Select the destination client(s)
Download the playlist to the card(s)
Recording messages at the Intercom station
Speech storage messages (see “Standard speech messages” on page 17) can also be recorded at the
Intercom station. The recording can be performed in normal operation in order to test the speech stor-
age messages immediately.
Configuration CCT 800
Subscriber > Attendant contacts
Right-click on the telephone interface and select the option “Add attendant contact”.
Subscriber > Attendant contacts > station number > tab PA-Numbers
Right-click on the empty field and select the option “Add output...”. A dialogue appears.
In the empty field, enter a name for the dummy contact and click on OK.
Click on Configure PA. A dialogue appears.
In the field, enter the code “99TT” and click on Add.
Click on Accept.
NOTE: Configuration
For information on configuring pre-recorded audio for speech storage, see manual “Intercom Server
Configuration”.
NOTE: Further information
For further information on configuring a PA attendant contact, see manual “Intercom Server
Configuration”.