Commercial Pro ESKB1 User manual

Instruction Manual for the
Countertop Soup Warmer
Model ESKB1
For Service on Your Soup Warmer:
1. Visitourwebsiteatwww.globeslicers.com
 (selecttheSupport/Partsdropdown).
2. OrcalltheServiceDepartmentat937-297-7247andaskforcontact
 informationforyourlocalservicecompany.
Serial#:
Thismanualcontainsimportantsafetyinstructionswhich
mustbestrictlyfollowedwhenusingthisequipment.
- IMPORTANT SAFETY NOTICE -
CompleteCPIWARRANTY REGISTRATIONonlineatwww.globeslicers.com/warranty.asp.

ATTENTIONOWNERSANDOPERATORS................................................................................................................3
KEYCOMPONENTSOFTHECOUNTERTOPSOUPWARMER..............................................................................4
INSTALLATION....................................................................................................................................................... 5-6
SAFEGUARDS&SAFETYINSTRUCTIONS.............................................................................................................7
OPERATINGINSTRUCTIONS................................................................................................................................ 8-9
CLEANINGINSTRUCTIONS....................................................................................................................................10
TROUBLESHOOTING..............................................................................................................................................11
LIMITEDSOUPWARMERWARRANTY...................................................................................................................12
2153 DRYDEN RD.
DAYTON, OH 45439
PHONE: [phone]
TOLL FREE: 800-347-5423
FAX: [phone]
CompleteCPIWARRANTY REGISTRATIONonlineatwww.globeslicers.com/warranty.asp.
Printed 3-2011 for Commercial Pro products © 2011
Index

Page3
CommercialProproductsaredesignedtoprovidesafeandproductiveprocessing,cookingandwarmingoffoodproducts
aslongastheequipmentisusedinaccordancewiththeinstructionsinthismanualandisproperlymaintained.Unless
theoperatorisadequatelytrainedandsupervisedthereisapossibilityofseriousinjury.Ownersofthisequipment
beartheresponsibilitytomakecertainthatthisequipmentisusedproperlyandsafely,andtostrictlyfollowallofthe
instructionscontainedinthismanualandtherequirementsoflocal,stateorfederallaw.
Ownersshouldnotpermitanyonetotouchthisequipmentunlesstheyareover18yearsold,areadequatelytrained
andsupervised,andhavereadandunderstoodthismanual.Ownersshouldalsoensurethatnocustomers,visitors
orotherunauthorizedpersonnelcomeincontactwiththisequipment.Pleaserememberthatwecannotanticipate
everycircumstanceorenvironmentinwhichitsequipmentwillbeoperated.Itistheresponsibilityoftheownerand
theoperatortoremainalerttoanyhazardsposedbythefunctionofthisequipment.Ifyouareeveruncertainabouta
particulartaskorthepropermethodofoperatingthisequipment,askyoursupervisor.
Thismanualcontainsanumberofprecautionstofollowtohelppromotesafeuseofthisequipment.Throughoutthe
manualyouwillseeadditionalwarningstohelpalertyoutopotentialhazards.
Warnings affecting your personal safety are indicated by:
Warnings related to possible damage to the equipment are indicated by:
Ifanywarninglabelsorthismanualaremisplaced,damaged,orillegible,orifyourequireadditionalcopies,please
contactyournearestrepresentativeorcalltheservicenumberlistedonthefrontofthismanualdirectlyfortheseitems
atnocharge.
Pleaserememberthatthismanualorthewarninglabelsdonotreplacetheneedtobealert,toproperlytrainand
superviseoperators,andtousecommonsensewhenusingthisequipment.
Attention Owners and Operators
or

Page4
Key Components of the Countertop Soup Warmer
SturdyRound
WarmerBase
TemperatureDial
PowerLight
Powder-coated
WarmerBody
CoverHandle
Hinge
Lid
Inner
Warming
Pot

Page5
Installation
UNPACKING
UnpacktheSoupWarmerimmediatelyafterreceipt.Ifthemachineisfoundtobedamaged,savethepackaging
materialandcontactthecarrierwithinfteen(15)daysofdelivery.Immediatelycontactthemanufactureoryour
localdealeroftheequipment.You have no recourse to damage after fteen (15) days.
TO AVOID SERIOUS PERSONAL INJURY:
• ALWAYSinstallequipmentinaworkareawithadequatelightandspace.
• ONLYoperateonasolid,level,nonskidsurfacethatisnonammableandawayfromsinksandwaterhazards.
• NEVERbypass,alterormodifythisequipmentinanywayfromitsoriginalcondition.Doingsomaycreate 
 hazardsandwillvoidwarranty.
• NEVERoperatetheSoupWarmerwithoutallwarnings,includingthestickerattachedtoline/cord.
PROPER GROUNDING
THIS MACHINE IS PROVIDED WITH A THREE-PRONG GROUNDING PLUG. THE OUTLET TO WHICH THIS
PLUG IS CONNECTED MUST BE PROPERLY GROUNDED. IF THE RECEPTACLE IS NOT THE PROPER
GROUNDING TYPE, CONTACT AN ELECTRICIAN. DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR
REMOVE THE THIRD GROUND PRONG FROM THE POWER CORD OR USE ANY ADAPTER PLUG (Fig. 5-1
and Fig. 5-2).
Usewarmerinproperlygroundoutletsonly.
1. CompletetheCPIwarrantyregistertiononlineatwww.globeslicers.com/warranty.asp.
2. SoupWarmerandoutsidecovering/containmentunitwillbecomeHOTduringandafteruse.Usecautionwhen
 touchingtheunit.
SAVE THESE INSTRUCTIONS
PowerCord:
• Ashorterpowercordisprovidedtoreduceriskofsomeonebecomingentangledortripping.
• ProperUseofextensioncord,ifrequired.

 1.Theextensioncordshouldbeagrounding-type3-wirecord:themarkedelectricalratingoftheextension
 cordshouldbeatleastasgreatastheelectricalratingoftheappliance

 2.Thecordshouldbearrangedsothatitwillnotdrapeoverthecountertoportabletopwhereitcanbepulled
 onbychildrenortrippedoverunintentionally.

 3.Checklocalre&safetyordinancesbeforeusinganyextensioncords.
 DO NOT USE ifpowercordorextensioncordisdamaged.
Fig.5-1Correct Fig.5-2Incorrect

Page6
Installation
INSTALLATION
1. Readthismanualthoroughlybeforeinstallationandoperation.DONOTproceedwithinstallationand 
 operationifyouhaveanyquestionsordonotunderstandanythinginthismanual.Contactyourlocal 
 representativeormanufacturerst.
2. RemovetheSoupWarmerfromthebox.Onceyourwarmerhasbeenremovedfromthe
 packaging,becertainthatallprotectiveplasticsandresiduesareremovedfromallsurfaces.
4. InspecttheSoupWarmertoensureallpartshavebeenprovided,ifapplicable.
3. SelectalocationfortheSoupWarmerthathasalevel,solid,nonskidsurfacethatisnonammableandaway
 fromwaterhazardsorsinks,andisinawell-lightedworkareaawayfromchildrenandvisitors.
5. InstalltheSoupWarmerinitslocationwithatleast5''betweentheapplianceandthewallsorotherobjects.
6. Properconnectionsandpowersupplyareessentialforefcientperformance.
ThisequipmentgetsEXTREMELYHOTsomakesureallammable/combustible
materialsaresetawayfromthisequipment.
COMMISSIONING:
CommissioningofyournewSoupWarmerisoftheutmostimportance.Commissioningisthethoroughand
methodicaltestingoftheequipment,subsystems,andsystemstoensurethatthenalproductfunctionsproperly
andsafelyattheworksite.Byidentifyinganypotentialproblems(i.e.:equipmentlocation,ventilation,localre/
electricalcodes,installation,operatortrainingandcertication)priortoequipmentbeingplacedintoservice,costly
outagesandpotentialdamagesmaybeavoided.
SAFETY ALWAYS.

Page7
Safeguards & Safety Instructions
TO AVOID SERIOUS PERSONAL INJURY:
• DO NOToperatetheSoupWarmerbeforereadingtheinstructionmanual.
• DO NOToperatetheSoupWarmerempty.
• ALWAYSdisconnectorunplugelectricalpowerbeforecleaning,servicingoradjustinganypartsor
 attachments.
• NEVERbypass,alter,modifyorattachanyunauthorizedpartstothisequipment.
 Doingsomaycreatehazardsandwillvoidwarranty.
• NEVER operateSoupWarmerwithadamagedpowercordorplug.
• NEVER leavetheSoupWarmeronovernightorforprolongedperiodsofnon-use.
• NEVER usetheSoupWarmerasaheatingsourceforyourkitchen,space,orroom.
• ALWAYSkeephands,hairandclothawayfromheatedwarmer.
IMPORTANT SAFEGUARDS & SAFETY INSTRUCTIONS 
Whenusingelectricalappliances,basicsafetyprecautionsshouldalwaysbefollowed.
DONOToperateSoupWarmerifunitappearsdamagedormalfunctionsinanymanner.
Callcustomerserviceforassistance.
Includingthefollowing:
• Donottouchwarmerorliftouttheinnerwarmingbowlwhilewarmerison.
• Toprotectagainstelectricalshock,donotimmersecord,plugs,orapplianceinwater,dishmachineor
 inanyliquid.
• ClosesupervisionisnecessarywhenSoupWarmerisbeingused.Operatormustbeproperlytrained
 onalloperationalandsafetyprocedures,especiallywhenusingnearchildren.
• Unplugunitwhennotinuseandbeforecleaning.Allowunittocoolbeforemovingorcleaning.
• Theuseofanyaccessoriesorcookingpans,whicharenotrecommendedbythemanufacturer,maycause
 reorinjuries.
• Donotuseoutdoors.Forindooruseonly.
• Donotallowpowercordtohangoveredgeoftableorcounter,ortotouchhotsurfaces.
• DonotplacetheSoupWarmerin,on,ornearopenames,electricburners,heatedovens,orotherhigh
 temperatureequipmentorsurroundings.
• Todisconnect,turnoffallcontrolsthengentlyremoveplugfromwalloutlet.
• DonotuseSoupWarmerforanythingotherthanwarming.
• DonotimmerseSoupWarmerinwater,asthiswillcausepermanentdamagetounit.
• UseCAUTIONalwayswhenllingoremptyingthewarmerwithwater.Makesuretheunitisunpluggedbefore
 llingandunpluggedbeforeemptyingwatertoavoidriskofelectricshock.
• BeforecleaningtheSoupWarmer–Unitmustbeunpluggedandcooltotouch.
• Caution-Toensurecontinuedprotectionagainstriskofelectricshock,connecttoproperlygrounded
 outletsonly.
• Donotheatanypotsorpansinsideofthewarmer.
• Allowsufcientspacearoundthecookingareaandalwaysplaceunitonlevelatsurface.Keepunita
 minimumof5’’fromwallorotherequipmentorobstructionstoavoidreorheatingofotherobjects.
• Neveruseheatthewarmerwithplasticorfoilcoveringtheinnerwarmingpot.
• Whenstoring,emptyallwater.DONOTplaceanyobject(s)ontopoftheSoupWarmer.
FORCOMMERCIALUSEONLY,SAVETHESEINSTRUCTIONS

Page8
Safeguards & Safety Operating Instructions
Operating the Soup Warmer
BeforeoperatingSoupWarmer,itshouldbecheckedtoseethatitissittinglevel.
NOTE: Always wipe down the outer surface of the
inner pot before placing it inside the warmer. Any
moisture remaining on inner pot surface may
cause a crackling noise while the unit is heating
up. Except for actual cooking area, keep all
surfaces dry to prevent damage to the inner
working of the appliance while it is in operation.
• Washinnerpotandlidinwarmsoapywater.Rinseanddrythoroughly.
• Neverimmerseouterpotinwater.
• AlwaysplaceinnerpotinsideouterbasebeforepluggingintheSoupWarmer.
• Whenplugginginthewarmer,alwaysbesurebasepotcontainsatleast2.5cupsofwater.
 NOTE:AddmorewatertothesoupwarmingbasewhenusingSoupWarmerinhigheraltitudes.
• Savetheseinstructionsandrefertothemoften.
Operating Instructions
USE:
1. Connecttheappliancetothemainpowersupply.
NOTE: NEVERplaceemptyinnerwarmingpotintothewarmer.
CAUTION-Toensurecontinuedprotectionagainstriskofelectricshock,connecttoproperlygrounded
outletsonly.Ifthepowercordisdamaged,itmustbereplacedbythemanufactureroritsserviceagentora
similarlyqualiedpersoninordertoavoidahazard.
ThisequipmentisforCOMMERCIALUSEONLY-SeeDiagrambelowforvisualinstructions.
2. PourwaterintobaseofSoupWarmernohigherthanthemaximumwaterlinemarkedontheinsideofthebase.
 Makesuretocheckthewaterlevelofthewarmerevery3hoursorso.Turnoffunit,letcoolandrell
 asneeded.
NOTE:AddmorewatertothesoupwarmingbasewhenusingSoupWarmerinhigheraltitudes.

Page9
Operating Instructions
3. Placesouppotintometalringprovided.
4. Slowlylowerpotintobaseusingringtosecure.
5. SoupWarmershouldbeplacedonastable,horizontalsurface.
 Temperatureshouldbesetbetween1and8.Itisrecommendedthatthetemperaturebesetatthelowest
 acceptabletemperaturetokeepfoodataconstanttemperature.
6. Lidmustbeinplacewhennotinuse.
7. Turndialtozeroandunplugtheunitwhennotinuse.
TO ENSURE FOOD QUALITY AND SAFETY -
IMPORTANT FOOD SAFETY INFORMATION ABOUT FOOD / SAUCE / SOUP:
•Food,Sauce,andSoupshouldbeheldat40°Forlowerinarefrigerator.
•Food,Sauce,andSoupmustbefullycookedbeforeusingthisunit.
•Food,Sauce,andSoupheldserviceholdingconditionmustbeataminimumof135°F.Timeiscritical
inbetweenrefrigerationandwarmingandshouldnotbeheldataninbetweentemperatureforverylong.
Soupstoredat40°F,afterbeingfullycooked,willtakeapproximately2hourstoreachthe135°F
temperaturebenchmark.Otherfooditemsmayvaryintimetotemperatureratio.
Pointstoremember:
1. DonotoperatetheSoupWarmerwithoutatleast2.5cupsofwaterinthebase.
 (AddmorewatertothesoupwarmingbasewhenusingSoupWarmerinhigheraltitudes.)
2. Avoidreachingovertheunitwhenitisoperating.
3. Usecleanwatertollwaterreservoirbeforeeachuse.
4. NevermoveorcarrySoupWarmerwhenitishotand/orpluggedin.
5. Donotuseanypartsinmicrowaveoronanycooking/heatedsurface.
6. Unplugthewarmerwhennotinuse.
7. Allowtheunittocoolbeforecleaning.

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• ALWAYSunplugtheSoupWarmerbeforecleaning.
• DO NOThosedown,immerseorpressurewashtheSoupWarmer.
• NEVERuseascrubberpad,steelwoolorabrasivematerialtocleantheSoupWarmer.
ALWAYS DISCONNECT OR UNPLUG THE ELECTRICAL POWER FROM THE SOUP WARMER
BEFORE CLEANING.
RECOMMENDED CLEANING
IttakesverylittletimeandefforttokeeptheSoupWarmerattractiveandperformingattopefciency.Cleanafter
eachuseaccordingtothecleaningschedulebelow:
PART REQUIREDACTION FREQUENCY
Soup
Warmer
Inner
WarmingPot
Washthoroghlyremovingallstuck-onfooddebris. Aftereachuse
Body Wipedowntheunitwithadampcloth
Unplugandaftertheunithascooled,emptywaterfromthewarmerand
wipedry.
Daily
ControlKnob Warnings:Unitshouldbeturnedoffwhennotinuse.
Itisrecommendedthattheunitbedisconnectedfromthepowersupply
byshuttingoffpowerdisconnectswitch.
Useacleanclothtowipedowncontrolsandknobs
Daily
NEVERrunwaterovertheunit.
AnAuthorizedServicershouldperformanyservicing
Cleaning Instructions

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Troubleshooting
ISSUE CAUSE SOLUTION
SoupWarmernotworking Powersupply Checkpowersource
Powerswitchhasnotbeenturned
on
Checktoseeiftheunitis
correctlypluggedinandturned
on
Manualresetbreakerhasbeen
activated
Manuallyresetthewarmer.Press
thepushbuttonlocatedonthe
bottomoftheunittoresetthe
breaker
Plug/corddamaged Callforservice
Ifproblemspersistandtheassignedsolutiondoesnotremedytheissue,pleasecallourService
Departmentat:866-299-8625.

Page12
Limited Warranty
Commercial Pro warrants to the original purchaser of new equipment that said equipment, when installed in
accordancewithourinstructionswithinNorthAmericaandsubjectedtonormaluse,isfreefromdefectsinmaterial
orworkmanshipforaperiodof1year.Thelaborwarrantyisoneyearfromoriginalinstallationor18monthsfrom
actual factory shipment date whichever date occurs rst. Unit must sent prepaid to manufacture for repair. No
mileageortraveltimeispaid.
THIS WARRANTY IS IN LIEU OFALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED.  WE
EXPRESSLYDISCLAIMSANYIMPLIEDWARRANTYOFMERCHANTABILITYOREXPRESSEDORIMPLIED
WARRANTYOFFITNESSFORAPARTICULARPURPOSE.
COMMERCIAL PRO’S OBLIGATIONAND LIABILITY UNDER THIS WARRANTY IS EXPRESSLY LIMITEDTO
REPAIRING EQUIPMENT WHICH PROVESTO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN
THEAPPLICABLEWARRANTYPERIOD.AllrepairspursuanttothisWarrantywillbeperformedbyCommercial
Pro Service during normal working hours.  IN NO EVENT SHALL WE BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIALDAMAGESTOBUYERORANYTHIRDPARTY,INCLUDING,WITHOUTLIMITATION,LOSS
OFPROPERTY,PERSONALINJURY,LOSSOFBUSINESSORPROFITSOROTHERECONOMICLOSSES,
ORSTATUTORYOREXEMPLARYDAMAGES,WHETHERINNEGLIGENCE,WARRANTY,STRICTLIABILITY,
OROTHERWISE.
Thiswarrantyisgivenonlytotherstpurchaserfromaretaildealer.Nowarrantyisgiventosubsequenttransferees.
Thiswarrantydoesnotcoverproductfailurescausedby:failuretomaintain,neglect,abuse,damageduetoexcess
water,re,normalwear,impropersetupanduse.Periodicmaintenance,notcovered.
Thiswarrantyisnotinforceuntilsuchtimeasaproperlycompletedandsignedinstallation/warrantyregistrationor
anonlineregistrationformhasbeenreceivedbyuswithin30daysfromthedateofinstallation.Registeronlineat
www.globeslicers.com/warranty.asp.
Proofofpurchaseisrequiredifextendedmorethan1yearfromdateofshipmentfromthefactory
THEFOREGOINGWARRANTYPROVISIONSAREACOMPLETEAND EXCLUSIVESTATEMENTBETWEEN
THEBUYERANDSELLER.COMMERCIALPRONEITHERASSUMESNORAUTHORIZESANYPERSONSTO
ASSUMEFORITANYOTHEROBLIGATIONORLIABILITYINCONNECTIONWITHSAIDEQUIPMENT.
Exampleofitemsnotcoveredunderwarranty,butnotlimitedtojusttheseitems:
 1. ActsofGod,re,waterdamage,burglary,accident,theft.
 2. Freightdamage.
 3. Improperinstallationoralterationofequipment.
 4. Useofgenericoraftermarketparts.
 5. Repairsmadebyanyoneotherthanadesignatedservicer.
 6. Lubrication.
 7. Expendablewearparts,adjustablefeet,blownfuses,lamps,etc.
 8. Cleaningofequipment.
 9. Misuseorabuse.