Compaq StorageWorks User manual

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SAN Access Module
User Guide
Second Edition (August 2001)
Part Number 222840-002
Compaq Computer Corporation
222840- 002

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Notice
© 2001 Compaq Computer Corporation
Compaq, the Compaq logo, Compaq Insight Manager, StorageWorks, ProLiant, BackPaq, and ROMPaq
are trademarks of Compaq Information Technologies Group, L.P.
Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation.
The Open Group and UNIX are trademarks of The Open Group.
All other product names mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to change
without notice. The warranties for Compaq products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as constituting an
additional warranty.
Compaq StorageWorks SAN Access Module User Guide
Second Edition (August 2001)
Part Number 222840-002

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Contents
About This Guide
Text Conventions........................................................................................................vi
Symbols in Text..........................................................................................................vi
Symbols on Equipment..............................................................................................vii
Where to Go for Additional Help ............................................................................ viii
Telephone Numbers................................................................................................. viii
Chapter 1
Features
Overview of Features............................................................................................... 1-2
SAN Access Module Options.................................................................................. 1-2
Chapter 2
Installation and Connection Guidelines
Running System ROMPaq....................................................................................... 2-2
Recording Reference Numbers................................................................................ 2-2
Tools Needed for Installing the SAN Access Module or Smart Array 5302/FC
Controller................................................................................................................. 2-2
Preparing the Server ................................................................................................ 2-3
Installing the SAN Access Module.......................................................................... 2-4
Installing the Smart Array 5302/FC Controller in a Compaq ProLiant Server........ 2-6
Fibre Channel Cabling for the SAN Access Module and Smart Array 5302/FC
Controller................................................................................................................. 2-7
Multi-Mode Fibre Channel Cables ................................................................... 2-7
Installing the Fibre Channel Cable ................................................................... 2-8
Configuring the SAN Access Module through SSP ................................................ 2-9
Setting up Connection Names through ACU.................................................. 2-11
Connection Names Screen.............................................................................. 2-11
Logical Drive Host Access Screen ................................................................. 2-12
Typical EBS/SAN Configurations......................................................................... 2-13

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Chapter 3
Installing the Operating System Drivers
Windows 2000 ......................................................................................................... 3-2
Installing the Drivers During Windows 2000 Installation ................................ 3-2
Installing the Drivers After Windows 2000 Installation ................................... 3-3
Windows NT 4.0...................................................................................................... 3-3
Installing the Drivers During Windows NT Installation................................... 3-3
Installing the Drivers After Windows NT Installation...................................... 3-4
Novell NetWare 4.2 and 5.x..................................................................................... 3-5
Installing the Drivers During NetWare 4.2 Installation .................................... 3-5
Installing the Drivers After NetWare 4.2 Installation ....................................... 3-6
Installing the Drivers During NetWare 5.x Installation .................................... 3-7
Installing the Drivers After NetWare 5.x Installation ....................................... 3-8
Software Drive Mirroring With NetWare ......................................................... 3-9
Handling Disk Drive Failures ........................................................................... 3-9
Appendix A
Regulatory Compliances
Regulatory Compliance Identification Numbers..................................................... A-1
Federal Communications Commission Notice........................................................ A-1
Class A Equipment .......................................................................................... A-2
Class B Equipment........................................................................................... A-2
Declaration of Conformity for Products Marked with the FCC Logo,
United States Only ........................................................................................... A-3
Modifications................................................................................................... A-3
Cables .............................................................................................................. A-3
Canadian Notice (Avis Canadien)........................................................................... A-4
Class A Equipment .......................................................................................... A-4
Class B Equipment........................................................................................... A-4
Mouse Compliance Statement................................................................................. A-4
European Union Notice........................................................................................... A-4
Japanese Notice....................................................................................................... A-5
Taiwanese Notice.................................................................................................... A-5
Appendix B
Electrostatic Discharge
Grounding Methods .................................................................................................B-2
Index

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About This Guide
This installation guide is designed to be used for reference when installing the
Compaq StorageWorks SAN Access Module.
WARNING: To reduce the risk of personal injury from electrical shock and
hazardous energy levels, only authorized service technicians should attempt to
install this equipment. Consult the Safety Information and user documentation
provided with your computer before attempting this installation.
Many PCs are capable of producing energy levels that are considered hazardous
and are only intended to be serviced by qualified personnel trained in dealing
with these hazards. Do not remove enclosures or attempt to bypass any
interlocks that may be provided for the purpose of removing these hazardous
conditions.
IMPORTANT: The installation of options and the servicing of this product shall be
performed by individuals who are knowledgeable of the procedures, precautions, and
hazards associated with equipment containing hazardous energy circuits.

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Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between
two keys indicates that they should be pressed
simultaneously.
USER INPUT User input appears in a different typeface and in
uppercase.
FILENAMES File names appear in uppercase italics.
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
These elements appear in uppercase.
Type When you are instructed to type information, type
the information without pressing the Enter key.
Enter When you are instructed to enter information, type
the information and then press the Enter key.
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

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Symbols on Equipment
These symbols may be located on equipment in areas where hazardous conditions may
exist.
This symbol in conjunction with any of the following symbols indicates the
presence of a potential hazard. The potential for injury exists if warnings
are not observed. Consult your documentation for specific details.
This symbol indicates the presence of hazardous energy circuits or
electric shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do
not open this enclosure. Refer all maintenance, upgrades, and
servicing to qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards,
do not open this enclosure.
This symbol on an RJ-45 receptacle indicates a Network Interface
Connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors
into this receptacle.
This symbol indicates the presence of a hot surface or hot component.
If this surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow
the surface to cool before touching.

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These symbols on power supplies or systems indicate the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from
the system.
Weight kg
Weight lb
This symbol indicates that the component exceeds the
recommended weight for one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety
requirements and guidelines for manual material handling.
Where to Go for Additional Help
In addition to this guide, the following information sources are available:
■User documentation
■Compaq Service Quick Reference Guide
■Service training guides
■Compaq service advisories and bulletins
■Compaq QuickFind
■Compaq Insight Manager
■Compaq Download Facility; call 1-281-518-1418
Telephone Numbers
For the name of your nearest Compaq Authorized Reseller:
■In the United States, call 1-800-345-1518.
■In Canada, call 1-800-263-5868.
For Compaq technical support:
■In the United States and Canada, call 1-800-386-2172.
■For Compaq technical support phone numbers outside the United States
and Canada, visit the Compaq website at www.compaq.com.

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Chapter 1
Features
The Compaq StorageWorksSAN Access Module is a Fibre Channel host
adapter option installed on a Compaq Smart Array 5302 Controller, a two-
channel Wide Ultra3 SCSI controller with a 32-, 64-, or 128-MB Array
Accelerator cache. The SAN Access Module provides an interface between
Direct Attach Storage driven by the Smart Array 5302 and external, Fibre
Channel-connected tape and disk storage systems.
The Smart Array 5302/FC Controller option is a Smart Array 5302 Controller
with 32 MB cache and the SAN Access Module preinstalled. This option can
also be upgraded to 64 MB or 128 MB of cache.
NOTE: A Smart Array 5304 Controller is a 4-channel Ultra3 SCSI device, including 2
channels on a plug-on adapter board. A server with a Smart Array 5304 Controller
installed can use the SAN Access Module after the 2-channel SCSI adapter board on the
Smart Array 5304 is removed. The SAN Access Module then replaces the adapter board
on the controller.
The Smart Array 5302/FC Controller features 64-bit/66-MHz PCI
connectivity, which provides a high-speed (up to 528 MB/s) path between the
system board and the SAN Access Module. The Smart Array 5302 is also
compatible with 32-bit/33-MHz PCI slots.
The SAN Access Module is qualified on Compaq ProLiantservers running
the Microsoft Windows NT, Microsoft Windows 2000, or Novell NetWare
operating system.

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Overview of Features
Key features of the SAN Access Module/Smart Array 5302 Controller include:
■Smart Array RAID on Direct Attach Storage (Wide Ultra3 SCSI) and
Fibre Channel in a single PCI slot, reducing PCI slot consumption
■1-Gigabit Fibre Channel SAN connectivity for robust 100-MB-per-
second peak data transfer performance
■Reduced host CPU usage by offloading data transfer management from
the host CPU to the Smart Array 5302 Controller
■Full qualification with Compaq StorageWorks EBS ARCPaq and
BackPaq™ Enterprise Backup Solutions
■SAN-based backup consolidation for simpler deployment and
manageability of backup operations
■Qualified for use with the following Compaq StorageWorks products:
Fibre Channel Tape Controller II (FCTC-II)
Modular Data Router (MDR)
TL895 DLT Library
TL891 DLT Library and TL891DLX DLT Library
SSL2020 AIT Library
Fibre Channel Storage Hub 7 and Fibre Channel Storage Hub 12
FC-AL Switch
SAN Access Module Options
The SAN Access Module can be ordered as an add-on option (Part Number
216687-B21) or preinstalled on a Smart Array 5302 Controller (Smart Array
5302/FC Controller, Part Number 216688-B21). These options are shown in
the following figures.

Features 1-3
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1
53
4 2
Figure 1-1. SAN Access Module
Fibre Channel port (fixed optical transceiver)
Connector (for installing the module onto the Smart Array 5302)
WorldWide Name (WWN) label (on back of board)
Standoff
LED
Table 1-1
LED Status Indicators
Indicators Description
Solid green Normal operation
Flashing yellow Fault detected
Off (no color) Controller lockup

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2
3
1
4
Figure 1-2. Smart Array 5302/FC Controller
SAN Access Module
Smart Array 5302 Controller
Fibre Channel port (transceiver)
WWN label (on top of board)

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Chapter 2
Installation and Connection Guidelines
Complete the following steps to install the Compaq SAN Access Module or
Smart Array 5302/FC Controller in a Fibre Channel storage and/or tape
backup system.
1. Run System ROMPaq™.
2. Record the serial number and WorldWide Name (WWN) label for the
device.
3. Install the SAN Access Module onto the Smart Array 5302 Controller
and/or plug the Smart Array 5302/FC Controller into the server.
4. Connect the multi-mode Fibre Channel cable from the SAN Access
Module to the Fibre Channel interconnect device.
5. Run the Compaq Smart Array 5300 Controller Support Software CD to
load/update the support drivers.
6. Configure the device.
These steps are documented in the following sections of this chapter.

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Running System ROMPaq
Prior to installing the SAN Access Module on the Smart Array 5302 or
installing the Smart Array 5302 FC Controller into the server, run System
ROMPaq. This utility replaces the existing contents of the ROM. Boot the
server from the Support Software CD and select “Run Options ROMPaq
Utility” from the menu displayed. The utility will launch, then detect and
update the existing firmware.
NOTE: The Compaq SmartStart Software and Support CD is updated periodically to
include updates to the Compaq SmartStartTM utility. Users should obtain the latest
version of the SmartStart Software and Support CD for updates to the Compaq Smart
Array 5300 Controller Support Software CD.
Recording Reference Numbers
Each SAN Access Module ships with a unique address identifier stored in
flash memory. Fibre Channel industry standards issue two unique identifiers:
WorldWide Port Name (WWPN) and Node Name (NN), each of which is
derived from the SAN Access Module’s IEEE address. Combined, the WWPN
and NN create the WorldWide Name (WWN), an 8-byte field that uniquely
identifies a SAN Access Module on a Fibre Channel circuit.
The WWN address and serial number are clearly marked on the SAN Access
Module. Record the addresses on the lines below for future reference.
WWN address: __________________________________________________
Serial number: __________________________________________________
Tools Needed for Installing the SAN Access
Module or Smart Array 5302/FC Controller
■Torx T-8 and T-15 screwdriver
■3/16-inch, flat-bladed screwdriver

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Preparing the Server
WARNING: To reduce the risk of personal injury or damage to the equipment,
consult the safety information and user documentation provided with your
computer before attempting the installation.
Many computers are capable of producing energy levels that are considered
hazardous. These computers are intended to be serviced by qualified personnel
trained to deal with those hazards. Do not remove enclosures or attempt to
bypass any interlocks that may be provided for the purpose of removing these
hazardous conditions.
To prepare the server for the SAN Access Module installation:
1. Perform a normal system shutdown.
CAUTION: If you will be moving non-arrayed SCSI drives to the Smart Array
5302, you must first back up all of your data. Data is not preserved when drives
are moved between array controllers and non-array controllers.
CAUTION: In systems using external data storage, be sure the server is the first
unit powered down and the last to be powered back up. This will ensure that the
system will not erroneously mark the drives as “failed.”
2. Turn off the server.
3. Turn off any peripheral devices attached to the server.
4. Unplug the AC power cord from the outlet, then from the server.
IMPORTANT: If you are upgrading the existing Smart Array 5300 Controller with a SAN
Access Module, see “Installing the Fibre Channel Cable to determine the external cabling
requirements.
5. Disconnect any peripheral devices from the server.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the
internal system components and hot-plug hard drives to cool before touching.
6. Remove or open the access panel.

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Installing the SAN Access Module
1. Record the serial number and WWN.
2. Remove the protective covers from the transceiver on the edge of the
SAN Access Module.
Figure 2-1. Removing the transceiver covers
3. Remove the faceplate from the metal bracket on the edge of the Smart
Array 5302.
Figure 2-2. Removing the faceplate

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Angle the SAN Access Module so that the fixed optical transceiver
on the end of the module passes through the bracket on the Smart
Array 5302.
Figure 2-3. Angling the SAN Access Module
4. Align the SAN Access Module over the connector on the Smart Array
5302 Controller.
Figure 2-4. Aligning the SAN Access Module
5. Replace the covers over the transceiver.
6. Press the SAN Access Module onto the Smart Array 5302 connector.

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7. Install the Torx T-8 screw provided in the option kit through the bottom
of the Smart Array 5302 and into the standoff on the SAN Access
Module.
Figure 2-5. Installing the screw into the SAN Access Module standoff
Installing the Smart Array 5302/FC
Controller in a Compaq ProLiant Server
To install a Smart Array 5302/FC Controller in a new Compaq server:
1. Record the serial number and WWN.
2. Select an available 64-bit PCI slot (if available).
3. Remove the slot cover or open the hot-plug latch. Save the retaining
screw, if present.
CAUTION: Electrostatic discharge can damage electronic components. Be sure
you are properly grounded before beginning this procedure. See Appendix B,
“Electrostatic Discharge” for more information.
4. Remove and retain the protective covers in the two transceivers on the
SAN Access Module.
5. Press the Smart Array 5302 firmly into the slot so the contacts on the
board edge seat fully in the system board connector.
6. Secure the board in place with the hot-plug latch or retaining screw.

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Figure 2-6. Installing a Smart Array 5302/FC Controller
NOTE: Your server may look slightly different from the one shown above.
7. Reinstall the protective covers into the transceivers on the SAN Access
Module if the Fibre Channel cable is not to be immediately connected,
or connect the cable to the SAN Access Module and the Fibre Channel
interconnect device.
Fibre Channel Cabling for the SAN Access
Module and Smart Array 5302/FC Controller
Multi-Mode Fibre Channel Cables
Multi-Mode Fibre Channel cables can span distances up to 500 meters. A
5-meter Multi-Mode Fibre Channel Cable is included in the SAN Access
Module Option Kit and the 5302 Smart Array/FC Controller Option Kit.
IMPORTANT: To ensure product integrity, Compaq recommends a 50/125 µm
multi-mode optical fiber cable that complies with Bellcore GR409. The cable assembly
should be terminated with SC Duplex Connectors (super polished ferrule) at each end.
These connectors must be NNT-SC-, Bellcore 326-, and IEC-874-19 SC-compliant.

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Figure 2-7. Fibre Channel cable with connectors
Installing the Fibre Channel Cable
To install the Fibre Channel cable:
1. Insert one end of the Fibre Channel cable connector into the SAN
Access Module transceiver and the other end into the Fibre Channel
interconnect device.
CAUTION: The fixed optical transceiver on the SAN Access Module and the
Fibre Channel cable connector are keyed to prevent improper installation.
2. Support the installed Fibre Channel cable to prevent a bend radius of
less than 3 inches (76 millimeters). Otherwise, the cable could be
damaged.
3. Support and route the Fibre Channel cable to prevent damage from
sharp edges or from being crushed by nearby equipment.
IMPORTANT: Ensure that a multi-mode Gigabit Interface Connector (GBIC) is installed
on the interconnect device. If there is no GBIC, order Part Number 380561-B21 from a
Compaq Authorized Reseller or online at www.compaq.com.
NOTE: For information on Fibre Channel interconnect devices, refer to the appropriate
switch or hub documentation.