Compaq StorageWorks HSZ70 User manual

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First Edition (June 2000)
Compaq Computer Corporation
HSZ70 SolutionsSoftware
V7.7 for Novell NetWare - PCI
Installation Guide
AA-R8JUE-TE

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Notice
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
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MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST
INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.
© 2000 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
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Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
HSZ70 Solutions Software V7.7 for Novell NetWare - PCI
First Edition (June 2000)
Part Number AA-R8JUE-TE

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Contents
About This Guide
Text Conventions .................................................................................................. ix
Symbols in Text ..................................................................................................... x
Symbols on Equipment.......................................................................................... xi
Cabinet Stability...................................................................................................xii
Getting Help.........................................................................................................xii
Compaq Technical Support ............................................................................xii
Compaq Website ..........................................................................................xiii
Compaq Authorized Reseller ........................................................................xiii
Revision Record.................................................................................................. xiv
Chapter 1
Unpacking and Setting Up Your RA7000 Subsystem
Host Adapter Installation Requirements ...............................................................1-2
Unpacking...........................................................................................................1-4
Removing the RA7000 Subsystem Storage Cabinet from the Pallet ...............1-5
Placing the RA7000 Subsystem Storage Cabinet ........................................... 1-8
Installing Disk SBBs in the RA7000 Subsystem Storage Cabinet........................ 1-10
Installing the Program Card ............................................................................... 1-11
Chapter 2
Installing the Host Adapter - in an Intel-Based System
Host Adapter Description.....................................................................................2-1
Before You Install the Host SCSI Adapter ...........................................................2-3
Performing the Physical Installation of the Host Adapter......................................2-4
Connecting the SWXA3-BD to the RA7000 Subsystem .......................................2-6

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Chapter 3
Preparing Your Novell NetWare Host for Use with the HSZ70
Configuring Your Host Adapter........................................................................... 3-1
Creating a Boot Partition (Optional)..................................................................... 3-3
Chapter 4
Installing the Command Console Client
Installing Command Console Client.....................................................................4-1
Uninstalling StorageWorks Command Console.................................................... 4-4
Starting Command Console Client....................................................................... 4-5
Choosing a Connection Method ........................................................................... 4-6
Establishing a Serial Connection................................................................... 4-6
Chapter 5
Using the Command Console to Configure a STORAGEset
What is Command Console?................................................................................ 5-1
Starting Command Console ................................................................................. 5-3
Opening a CLI Window....................................................................................... 5-4
Creating a Virtual Disk........................................................................................ 5-4
Add Physical Devices to Your Configuration ................................................ 5-4
Create a Virtual Disk .................................................................................... 5-6
Delete a Virtual Disk .................................................................................. 5-10
Saving the Configuration ............................................................................ 5-10
Chapter 6
Creating Your Storage Configuration with the CLI
Configuration Guidelines..................................................................................... 6-2
Controller Configuration Guidelines ............................................................. 6-2
Host System Configuration Guidelines.......................................................... 6-2
Accessing the CLI ............................................................................................... 6-3
Connecting the Cable.................................................................................... 6-4
Installing a Ferrite Bead over the Connecting Cable ...................................... 6-5
Establishing Connection with a Maintenance Terminal.................................. 6-6
Establishing Connection with a PC................................................................6-7
Adding Disks to the Configuration....................................................................... 6-9
Creating a RAIDset ........................................................................................... 6-11
Initializing a RAIDset................................................................................. 6-11
Adding a RAIDset as a Logical Unit.................................................................. 6-12
Creating a Stripeset ........................................................................................... 6-13
Initializing a Stripeset................................................................................. 6-13
Adding a Stripeset as a Logical Unit ........................................................... 6-13
Creating a Mirrorset .......................................................................................... 6-15
Initializing a Mirrorset................................................................................ 6-15

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Adding a Mirrorset as a Logical Unit ................................................................. 6-16
Creating a Stripe Mirrorset................................................................................. 6-17
Creating Mirrorsets..................................................................................... 6-17
Striping the Mirrorsets ................................................................................ 6-17
Initializing the Stripe Mirrorset .......................................................................... 6-18
Adding a Stripe Mirrorset as a Logical Unit ................................................ 6-18
Setting Writeback Cache............................................................................. 6-18
Adding Individual Disks as Logical Units .......................................................... 6-19
Initializing Individual Disks........................................................................ 6-19
Adding as Logical Units.............................................................................. 6-19
Adding Devices to the Spareset.......................................................................... 6-20
Saving Copies of the Configuration.................................................................... 6-20
Recording Your Configuration........................................................................... 6-21
Chapter 7
Completing Your Storage Configuration Under Novell NetWare
Completing Your Configuration under Novell NetWare .......................................7-1
Disable Virtual LUN.....................................................................................7-1
Host Mode....................................................................................................7-2
Chapter 8
Installing Upgrades to Your RA7000 Subsystem
Installing Upgrades on Your RA7000 Subsystem .................................................8-1
Installing Controllers and Cache Modules ............................................................ 8-2
Locating the Appropriate Controller and Cache Module Slots........................8-2
Installing First Controller and Cache Module ................................................8-4
Preparing and Installing the Second Controller and Cache Module ................8-8
Installing a Second Controller and Cache Module........................................ 8-11
Installing Additional Cache Memory........................................................... 8-15
Preparing Controllers and Cache Modules for Use..............................................8-19
Configuring a Single Controller .................................................................. 8-21
Configuring Failover and Setting Parameters for Dual Redundant
Controllers.................................................................................................. 8-22
Connecting RA7000 Expansion Cabinets........................................................... 8-27
Cabling Sequence ....................................................................................... 8-27
Attaching the SE I/O Cables........................................................................ 8-27
Attaching the EMU Communications Cable....................................................... 8-30
Setting the PVA Addresses ................................................................................ 8-31
Connecting SCSI Bus Cables to the ESA10000.................................................. 8-34
Installing Additional BA370 Rack-Mountable Enclosure................................... 8-36
Joining ESA10000 Data Center Cabinets ........................................................... 8-52
Leveling the Cabinet.......................................................................................... 8-60
Connecting HSZ70 to External Storage with Single-Ended I/O Modules ............ 8-61
Single-Ended I/O Module .................................................................................. 8-62
Connecting SCSI Bus Cables to the ESA10000.................................................. 8-64

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Installing SBBs ................................................................................................. 8-66
Installing and Verifying SBB Disk Drives................................................... 8-66
Installing the AC Power Controller ............................................................. 8-70
Installing the External Cache Battery (ECB)................................................ 8-71
Appendix A
Planning Your Storage Configuration
Planning Your Configuration.............................................................................. A-1
Appendix B
Adaptec Driver Information
Adaptec Driver................................................................................................... B-1
Mapping Netware Partitions with Device IDs...................................................... B-2
Bit Mask Options ............................................................................................... B-3
Index
List of Figures
Figure 1-1. Minimum installation clearance measurements..................................1-3
Figure 1-2. Unpacking the RA7000 subsystem storage cabinet ............................ 1-6
Figure 1-3. Installation of ramp on shipping pallet............................................... 1-7
Figure 1-4. RA7000 subsystem major components (typical) ................................ 1-9
Figure 1-5. SCSI buses ..................................................................................... 1-12
Figure 2-1. SWXA3-BD differential host adapter................................................. 2-2
Figure 2-2. Installing the SWXA3-BD host adapter.............................................. 2-5
Figure 2-3. Connecting BN38E-0B technology adapter cable to host adapter
and SCSI cable............................................................................................... 2-6
Figure 2-4. SCSI cable connection o trilink on controller...................................... 2-7
Figure 4-1. Command console program group..................................................... 4-2
Figure 4-2. Command Console Client’s start menu............................................... 4-2
Figure 4-3. Connection Selection for a single storage subsystem .......................... 4-5
Figure 4-4. Connect Serial dialog box.................................................................. 4-7
Figure 5-1. Insert devices prompt......................................................................... 5-5
Figure 5-2. Add Virtual Disk wizard step 1 .......................................................... 5-6
Figure 5-3. Add Virtual Disk wizard step 2 .......................................................... 5-7
Figure 5-4. Add Virtual Disk wizard step 3 .......................................................... 5-8
Figure 5-5. Add Virtual Disk wizard step 4 .......................................................... 5-9
Figure 5-6. Add Virtual Disk wizard step 5 ........................................................ 5-10
Figure 6-1. Making a serial connection to the HSZ70 controller ...........................6-4
Figure 6-2. Ferrite bead with cable installed.........................................................6-5
Figure 6-3. Ferrite bead (open)............................................................................. 6-6
Figure 6-4. Mapping of busses (ports) and targets .............................................. 6-10
Figure 8-1. Device address locations.................................................................... 8-3
Figure 8-2. Installing first controller Into the top controller slot............................8-4

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Figure 8-3. Installing the cache module associated with the first controller ...........8-5
Figure 8-4. Connecting first cache module to an ECB...........................................8-6
Figure 8-5. Inserting the Internal Program Card....................................................8-7
Figure 8-6. Power controller .............................................................................. 8-10
Figure 8-7. Installing the second controller into the bottom controller slot .......... 8-11
Figure 8-8. Installing the second cache module into the right cache .................... 8-12
Figure 8-9. Second cache module to ECB cabling .............................................. 8-13
Figure 8-10. Inserting the internal program card................................................. 8-14
Figure 8-11. Exfisting SIMMs Installed in Slots 0 and 2..................................... 8-16
Figure 8-12. How to install SIMMs into a cache module .................................... 8-17
Figure 8-13. 128MB Cache Memory installed in a cache module........................ 8-18
Figure 8-14. SE I/O port identification ............................................................... 8-27
Figure 8-15. SE I/O port wiring (one expansion cabinet) .................................... 8-28
Figure 8-16. SE I/O connections for two expansion cabinets............................... 8-29
Figure 8-17. EMU front panel............................................................................ 8-30
Figure 8-18. Multiple EMUs connected together ................................................ 8-30
Figure 8-19. PVA module front panel ................................................................ 8-31
Figure 8-20. Expansion enclosure SCSI bus addresses........................................ 8-33
Figure 8-21. SCSI bus cabling for the ESA10000............................................... 8-35
Figure 8-22. Mounting rail orientation ............................................................... 8-37
Figure 8-23. Mounting rail installation on cabinet vertical rail ............................ 8-37
Figure 8-24. Location of ECB shelf and ECB.....................................................8-40
Figure 8-25. Tie-Wrap locations for front and rear view of cabinet ..................... 8-41
Figure 8-26. ECB Y-cable routing for P2 (Cache A)........................................... 8-42
Figure 8-27. Rear view of cabinet showing ECB Y-Cable routing....................... 8-43
Figure 8-28. ECB Y-Cable routing for S2 (Cache B)..........................................8-44
Figure 8-29. ECB Y-Cable routing for P1 (Cache A).......................................... 8-45
Figure 8-30. ECB Y-Cable routing for S1 (Cache B)..........................................8-46
Figure 8-31. Attaching mounting brackets to the BA370 .................................... 8-47
Figure 8-32. N+1 power cabling ........................................................................ 8-50
Figure 8-33. Fully redundant power cabling ....................................................... 8-51
Figure 8-34. Expansion cabinet with top trim piece installed and M5
keybutton screws.......................................................................................... 8-53
Figure 8-35. Location of M5 U-clips.................................................................. 8-54
Figure 8-36. Location of pawl and receptacle assemblies on expansion
cabinet......................................................................................................... 8-55
Figure 8-37. Location of pawl and receptacle assemblies on master cabinet ........ 8-56
Figure 8-38. Joining ESA10000 data center cabinets .......................................... 8-57
Figure 8-39. Installing front trim bracket............................................................ 8-59
Figure 8-40. Leveler foot adjustment.................................................................. 8-60
Figure 8-41. I/O Module orientation................................................................... 8-61
Figure 8-42. Single-Ended I/O module............................................................... 8-63
Figure 8-43. SCSI bus cabling for the ESA10000s ............................................. 8-65
Figure 8-44. Addressing scheme ........................................................................ 8-68
Figure 8-45. Installing power supply SBB (n+1 Shown)..................................... 8-69
Figure 8-46. Installing an AC power controller................................................... 8-70

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Figure 8-47. Installing the external cache battery................................................ 8-71
List of Tables
Table 1 Nomenclature Convention.......................................................................... x
Table 1-1 Supported Host Adapter....................................................................... 1-2
Table 2-1 StorageWorks RA7000 NetWare Qualified Adapter
Specifications ................................................................................................ 2-1
Table 8-1 Tools Required to Install a Controller...................................................8-2
Table 8-2 Controller Slots and Corresponding SCSI IDs ...................................... 8-2
Table 8-3 Controller Parameters ........................................................................ 8-19
Table 8-4 Expansion Enclosure Address Combinations...................................... 8-32
Table 8-5 Installing Rails for the Upper BA370.................................................. 8-38
Table 8-6 Installing Rails for the Lower BA370................................................. 8-38
Table 8-7 Joiner Kit Contents ............................................................................ 8-52
Table A-1 Configuration Options........................................................................ A-3
Table B-1 Example Bit Mask Options................................................................. B-3

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About This Guide
This guide is designed to be used as step-by-step instructions for installation
and as a reference for operation, troubleshooting, and future upgrades. The
following information is provided in this guide:
■How to unpack and assemble the RA7000 Subsystem.
■How to create your first volume.
■How to complete your configuration setup.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between
two keys indicates that they should be pressed
simultaneously.
USER INPUT User input appears in a different typeface and in
uppercase.
FILENAMES File names appear in italics.
Menu Options,
Command Names,
Dialog Box Names
These elements appear in initial capital letters and
bolded.
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
These elements appear in italics.

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Type When you are instructed to type information, type
the information without pressing the Enter key.
Enter When you are instructed to enter information, type
the information and then press the Enter key.
Table 1
Nomenclature Convention
RAID Advisory Board Description RAID HSZ70 Solutions Usage
RAID 0 STRIPEset
RAID 1 MIRRORset
RAID 0+1 STRIPED MIRRORset
RAID 5/3 RAIDset
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.

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Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these symbols
indicates the presence of electrical shock hazards. Enclosed area
contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock hazards,
do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a Network
Interface Connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to
the equipment, do not plug telephone or telecommunications
connectors into this receptacle.
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
Power Supplies or Systems marked with these symbols
indicate the equipment is supplied by multiple sources of
power.
WARNING: To reduce the risk of injury from electrical shock,
remove all power cords to completely disconnect power from
the system.

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Cabinet Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
■The leveling jacks are extended to the floor.
■The full weight of the cabinet rests on the leveling jacks.
■The stabilizing feet are attached to the cabinet if it is a single cabinet
installation.
■The cabinets are coupled together in multiple cabinet installations.
■Only one component is extended at a time. A cabinet may become
unstable if more than one component is extended for any reason.
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Technical Support
You are entitled to free hardware technical telephone support for your product
for as long you own the product. A technical support specialist will help you
diagnose the problem or guide you to the next step in the warranty process.
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week.
For continuous quality improvement, calls may be recorded or monitored.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. Access the Compaq website by logging on to
the Internet at http://www.compaq.com
Be sure to have the following information available before you call Compaq:
■Technical support registration number (if applicable)
■Product serial number (s)
■Product model name(s) and numbers(s)
■Applicable error messages

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■Add-on boards or hardware
■Third-party hardware or software
■Operating system type and revision level
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at http://www.compaq.com /products/StorageWorks
Compaq Authorized Reseller
For the name of your nearest Compaq Authorized Reseller:
■In the United States, call 1-800-345-1518.
■In Canada, call 1-800-263-5868.
■Elsewhere, see the Compaq website for locations and telephone
numbers.

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Revision Record
This Revision Record provides a concise publication history of this manual. It
lists the manual version levels, release dates, and a summary of changes.
The following revision history lists all revisions of this publication and their
effective dates. The publication part number is included in the Revision Level
column, with the last entry denoting the latest revision. This publication
supports the StorageWorks RA7000 Subsystem.
Revision Level Date Summary of Changes
AA–R8JUA–TE October, 1997 Initial release.
AA–R8JUB-TE April, 1998 This release adds Chapter 4 (Installing the
Command Console Client) and Chapter 5 (Using the
Command Console to Configure a STORAGEset) to
the guide.
AA–R8JUC-TE November, 1998 This release adds support for HSOF 7.1 firmware
AA-R8JUD-TE April 1999 This release supports HSOF V7.3 firmware.

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Chapter 1
Unpacking and Setting Up Your RA7000
Subsystem
This chapter describes the site preparation and unpacking procedures for the
RA7000 Subsystem. It also describes how to install disk StorageWorks
Building Blocks (SBBs).
Unpacking and setting up your RA7000 Subsystem components requires the
following major steps:
■Host adapter requirements
■Preparing a site
■Unpacking
■Installing disk SBBs in the RA7000 Storage Cabinet

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Host Adapter Installation Requirements
Verify that you have a supported host adapter installed in your Novell
NetWare Server system. See Table 1-1 for supported host adapter.
Table 1-1
Supported Host Adapter
Platform Host Adapter
Netware 4.2 and 5.1, PCI Intel SWXA3-BD
Install the host adapter in an available PCI slot according to the instructions
provided with the host adapter or the Intel-Based System.
CAUTION: Do not attach the host to controller cable connector between the host
adapter and the subsystem until you get to the procedure in this document the
directs you to make the connection.

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Site preparation
Before installing the RA7000 Subsystem, make sure that adequate space is
available in front of the cabinet for opening the front door (19 inches
clearance) and around the cabinet for adequate airflow. See Figure 1-1 for
specific space requirements.
Figure 1-1. Minimum installation clearance measurements

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Unpacking
The RA7000 Subsystem is packed in a corrugated carton attached to a wooden
shipping pallet, as shown in Figure 1-2 A. Unpack the unit as follows:
NOTE: Before unpacking the equipment, inspect the shipping carton for signs of external
damage. Report any damage to the local carrier and to your sales representative.
1. Remove the shipping straps (Figure 1-2 A).
2. Remove the top cover (Figure 1-2 B).
3. Remove the ramp from the top of the shipping carton (Figure 1-2 B) and
set it aside for subsequent use in moving the cabinet off the pallet.
4. Remove the two foam cushions from the top of the cabinet container
(Figure 1-2 B).
5. Remove the sealed cardboard box packed beside the subsystem unit. It
contains cable and documentation.
6. Remove the cardboard carton surrounding the cabinet (Figure 1-2 B).
7. Remove the plastic barrier bag (Figure 1-2 C).
8. Once the cabinet is exposed (Figure 1-2 D), examine the equipment for
any apparent damage. Report problems immediately to your sales
representative.

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Removing the RA7000 Subsystem Storage Cabinet
from the Pallet
Use the following procedure to remove the RA7000 Subsystem Storage
Cabinet from the Shipping pallet:
WARNING: Serious personnel injury can result if correct safety precautions are
not taken during the removal procedure.
We recommend that three people perform the task of unloading the RA7000
Subsystem Storage Cabinet from its shipping pallet. Failure to use sufficient
personnel can result in personnel injury and equipment damage.
CAUTION: Do not drop the cabinet from a height of more than two inches, as
serious structural damage to the cabinet can result
1. Attach the ramp to the shipping pallet by fitting the lip of the ramp into
the groove on the pallet, as shown in Figure 1-3.
2. Lift the lock lever on each front caster to its up position so you can
move the cabinet.

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Writer: Robert Young Project: HSZ70 Solutions Software V7.7 for Novell NetWare - PCI Comments:
Part Number: AA-R8JUD-TE File Name: b-ch1 Unpacking and Setting Up Your RA7000 Subsystem.doc Last Saved On: 5/17/00 9:17 AM
Figure 1-2. Unpacking the RA7000 subsystem storage cabinet