Compaq Armada e500s - Notebook PC Manual

Compaq ArmadaStation EM
Maintenance and Service Guide

Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR
TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN;
NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be
photocopied or reproduced in any form without prior written consent from Compaq
Computer Corporation.
1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A., U.K., Singapore, and Taiwan.
COMPAQ and ARMADA are registered in the U. S. Patent and Trademark Office.
Microsoft, MS-DOS, Windows, Windows NT, and other names of Microsoft products
mentioned herein are trademarks or registered trademarks of Microsoft Corporation.
Imation and SuperDisk are trademarks of Imation Corporation.
The software described in this guide is furnished under a license agreement or
nondisclosure agreement. The software may be used or copied only in accordance with
the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
MAINTENANCE AND SERVICE GUIDE
Compaq Expansion Base
First Edition September 1999
Documentation Part Number 144098-001
Spare Part Number 163487-001
Compaq Computer Corporation

Contents iii
CONTENTS
preface
USING THIS GUIDE
chapter 1
PRODUCT DESCRIPTION
1.1 ArmadaStation EM Features ..........................................................................................................1-1
Security Features ...............................................................................................................................1-3
External Connectors ..........................................................................................................................1-3
1.2 ArmadaStation EM Components....................................................................................................1-4
Activity Lights...................................................................................................................................1-7
MultiBays...........................................................................................................................................1-7
Half-Height Bay.................................................................................................................................1-8
Security Lock.....................................................................................................................................1-8
PCI Expansion Boards.......................................................................................................................1-8
chapter 2
TROUBLESHOOTING
Before Replacing Parts ..........................................................................................................................2-1
Problems and Solutions .........................................................................................................................2-2
chapter 3
ILLUSTRATED PARTS CATALOG
3.1 Serial Number Location..................................................................................................................3-1
3.2 Expansion Base Components .........................................................................................................3-2
3.3 Plastics Kit Components.................................................................................................................3-4
3.4 MultiBay Option Cable Kit ............................................................................................................3-5
3.5 Miscellaneous..................................................................................................................................3-6
chapter 4
REMOVAL AND REPLACEMENT PRELIMINARIES
4.1 Electrostatic Discharge...................................................................................................................4-1
Generating Static ...............................................................................................................................4-2
Preventing Electrostatic Damage to Equipment...............................................................................4-2
Preventing Damage to Drives............................................................................................................4-3
Grounding Methods...........................................................................................................................4-3
Grounding Workstations ...................................................................................................................4-4
Grounding Equipment .......................................................................................................................4-4
Recommended Materials and Equipment .........................................................................................4-5
4.2 Service Considerations ...................................................................................................................4-6
Tool and Software Requirements......................................................................................................4-6
Screws................................................................................................................................................4-6

iv Contents
Cables and Connectors ......................................................................................................................4-7
Plastic Parts........................................................................................................................................4-7
chapter 5
EXPANSION BASE REMOVAL AND REPLACEMENT PROCEDURES
5.1 Serial Number.................................................................................................................................5-1
5.2 Disassembly Sequence Chart..........................................................................................................5-2
5.3 Preparing the Expansion Base for Disassembly.............................................................................5-3
5.4 External Components......................................................................................................................5-4
Expansion Base Feet..........................................................................................................................5-4
Tray....................................................................................................................................................5-5
5.5 Connector Cover.............................................................................................................................5-6
5.6 Rear Bezel.......................................................................................................................................5-7
5.7 PCI Expansion Boards....................................................................................................................5-9
5.8 Top Cover......................................................................................................................................5-12
5.9 Half-Height Bay............................................................................................................................5-14
Installing a Half-Height Drive.........................................................................................................5-14
5.10 Left Speaker................................................................................................................................5-23
5.11 Control Bay.................................................................................................................................5-24
5.12 Control Panel...............................................................................................................................5-26
5.13 Mechanism Assembly.................................................................................................................5-27
5.14 Power Supply..............................................................................................................................5-29
5.15 Backplane....................................................................................................................................5-31
chapter 6
SPECIFICATIONS ............................................................................................................................................6-1
appendix 1
CONNECTOR PIN ASSIGNMENTS .....................................................................................................................A-1
appendix 2
POWER CORD SET REQUIREMENTS..................................................................................................................B-1
INDEX ........................................................................................................................................................... I-1

Preface v
preface
USING THIS GUIDE
This Maintenance and Service Guide is a troubleshooting guide that can be used for
reference when servicing the Compaq ArmadaStation EM.
Compaq Computer Corporation reserves the right to make changes to the Compaq
ArmadaStation EM without notice.
Symbols
The following words and symbols mark special messages throughout this guide:
!WARNING: Text set off in this manner indicates that failure to follow directions in the
warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions in the
caution could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of
information.
Technician Notes
!WARNING: Only authorized technicians trained by Compaq should attempt to repair this
equipment. All troubleshooting and repair procedures are detailed to allow only
subassembly/module level repair. Because of the complexity of the individual boards and
subassemblies, no one should attempt to make repairs at the component level or to
make modifications to any printed wiring board. Improper repairs can create a safety
hazard. Any indication of component replacement or printed wiring board modifications
may void any warranty or exchange allowances.
!WARNING: The computer is designed to be electrically grounded. To ensure proper
operation, plug the AC power cord into a properly grounded electrical outlet only.
CAUTION: To properly ventilate your system, you must provide at least 3 inches
(7.62 cm) of clearance on the front and back of the computer.

vi Preface
Serial Number
When requesting information or ordering spare parts, provide the ArmadaStation EM
serial number. The serial number is located on the right side underneath the connector
cover.
Locating Additional Information
The following documentation is available to support the ArmadaStation EM:
■ Compaq ArmadaStation EM documentation set
■ Service training guides
■ Compaq Service Advisories and Bulletins
■ Compaq QuickFind
■ Compaq Service Quick Reference Guide
■ Compaq Internet site at http://www.Compaq.com

Product Description 1-1
chapter 1
PRODUCT DESCRIPTION
1.1 ArmadaStation EM Features
The Compaq ArmadaStation EM provides fully integrated desktop capabilities for the
Compaq Armada E and M Series of Personal Computers. The ArmadaStation EM
eliminates the need to disconnect external devices when you remove the computer.
NOTE: The Armada M300 computer requires the Mobile Expansion Unit (MEU) to be
used in the ArmadaStation EM.
Figure 1-1. Compaq ArmadaStation EM

1-2 Product Description
The ArmadaStation EM provides two integrated MultiBays, an industry-standard
half-height bay, integrated stereo speakers, computer I/O port replication, motorized
docking, and one full-sized and two half-sized 32-bit PCI slots.
A monitor support cover capable of supporting up to 75 pounds (34 kilograms) also
comes with the ArmadaStation EM. A tower stand is optional.
Security Features
■U-bolt and cable lock to attach to a fixed object
■Security latch to prevent removal of MultiBay devices while computer is docked
■Keylock that disables the automatic eject mechanism to secure the computer to the
base. The keylock also disables the rear panel release latch to prevent access to the
computer manual eject button and PCI slots, and disables the MultiBay release
buttons.
External Connectors
■Docking connector
■Serial connector
■Parallel connector
■External mouse connector
■External keyboard connector
■External CRT connector for resolutions up to 1280 × 1024
■Stereo speaker/headphones out connector
■Universal Serial Bus (USB) connectors (2)
■Stereo line-in jack
■Microphone out jack
■PCI expansion board connectors (3)

Product Description 1-3
1.2 ArmadaStation EM Components
The external components on the front of the ArmadaStation EM are shown in
Figure 1-2 and described in Table 1-2.
Figure 1-2. ArmadaStation EM Front Components
Table 1-2
ArmadaStation EM Front Components
Item Description Function
1 Alignment guides Align the computer onto the ArmadaStation EM.
2 Retaining latch Secures the computer to the ArmadaStation EM.
3 Docking connector Connects the computer to the ArmadaStation EM.
4 Top MultiBay Light Indicates a drive in the top MultiBay is being accessed.
5 Power/suspend light When lit, indicates the ArmadaStation EM is on. When blinking,
indicates the ArmadaStation EM is in Suspend.
6 Suspend button Initiates and exits Suspend.
7 Bottom MultiBay light When lit, indicates a drive in the bottom MultiBay is being
accessed or a battery pack in the bottom MultiBay is charging or
waiting to be charged. When blinking, indicates a battery pack in
the bottom MultiBay has reached a low battery condition.
8 Top MultiBay release button Releases a drive from the top MultiBay.
9 Bottom MultiBay release button Releases a drive from the bottom MultiBay.
10 Bottom MultiBay Supports a removable DVD-ROM drive, CD-ROM drive, diskette
drive, SuperDisk LS-120 drive, hard drive, or extra battery pack.
11 Top MultiBay Supports a removable DVD-ROM drive, CD-ROM drive, SuperDisk
LS-120 drive, or hard drive.
12 Half-height bay Supports an optional industry standard half-height device.
13 Monitor support cover recess Supports the front leg of the monitor support cover.
14 Stereo speakers (2) Produce stereo sound.

1-4 Product Description
Components on the right side of the ArmadaStation EM are shown in Figure 1-3 and
described in Table 1-3.
Figure 1-3. ArmadaStation EM Right Side Components
Table 1-3
ArmadaStation EM Right Side Components
Item Description Function
1 Computer eject button Disconnects the computer from the ArmadaStation EM docking
connector.
2 Volume control switch Adjusts or mutes the volume of the stereo speakers or audio
equipment. To mute, press between the-and +symbols.
3 Stereo speaker/headphone jack Connects stereo speakers, headphones, or a headset.
4 Stereo line-in jack Connects a CD player, tuner, or tape deck. The sound plays in
stereo from both ArmadaStation EM speakers.
5 Microphone jack Connects a single sound channel microphone. The sound plays
from both ArmadaStation EM speakers.
6 USB connectors (2) Connect universal serial bus (USB) devices.
7 Keylock Locks the computer to the ArmadaStation EM and disables the
automatic docking mechanism.
8 Power button Turns the system (ArmadaStation EM and computer) on and off.
9 PCI card slots Area for the installation of expansion boards.