Compaq Armada 1505DM User manual

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR
TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED
HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF
THIS MATERIAL.
This guide contains information protected by copyright. No part of this
guide may be photocopied or reproduced in any form without prior
written consent from Compaq Computer Corporation.
© 2000 Compaq Computer Corporation.
Printed in U.S.A., U.K., Singapore, and Taiwan.
COMPAQ, the Compaq logo, Armada, and ROMPaq Registered in
U.S. Patent and Trademark Office.
Microsoft, Windows, and Windows NT are trademarks or registered
trademarks of Microsoft Corporation.
Intel and Pentium are registered trademarks, and SpeedStep is a
trademark of Intel Corporation.
Phoenix is a registered trademark and MultiBoot is a trademark of
Phoenix Technologies Ltd.
Imation and SuperDisk are trademarks of Imation Corporation.
CardWare is a registered trademark of Unicore Software, Inc.
All other product names mentioned herein may be trademarks or
registered trademarks of their respective companies.
Software described herein is furnished under a license agreement or
nondisclosure agreement. The software may be used or copied only in
accordance with the terms of the agreement.
GETTING STARTED & TROUBLESHOOTING
Compaq Armada M700 Series of Personal Computers
First Edition (August 2000)
Part Number 168894-001
Compaq Computer Corporation

Contents iii
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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CONTENTS
chapter 1
SETTING UP THE COMPUTER
chapter 2
TAKING A LOOK AT THE COMPUTER
Pointing Device Components..........................................................2-1
Top Components .............................................................................2-2
Left Side Components.....................................................................2-3
Right Side Components...................................................................2-4
Front Components...........................................................................2-5
Rear Panel Components ..................................................................2-6
Bottom Components........................................................................2-7
Additional Standard Components ...................................................2-8
chapter 3
FINDING INFORMATION, UPDATES, AND HELP
Using the Compaq Portable Product Reference
Library CD-ROM............................................................................3-1
Updating Your System....................................................................3-2
Obtaining Update Information and Software..............................3-2
Downloading Software Updates .................................................3-3
Installing Software Updates........................................................3-3
Restoring Software..........................................................................3-5
Installing the Retail Version of an Operating System.....................3-5
Obtaining Technical Support ..........................................................3-6
Using the Compaq Support Forum.............................................3-6
Preparing to Call Technical Support...........................................3-6
Worldwide Telephone Numbers.................................................3-7
chapter 4
COMPUTER SETUP AND DIAGNOSTICS UTILITIES
Selecting Computer Setup or Compaq Diagnostics........................4-1
Using Computer Setup ....................................................................4-2
Selecting from the File Menu .....................................................4-2
Selecting from the Security Menu..............................................4-3
Selecting from the Advanced Menu ...........................................4-4

iv Contents
a. COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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Part Number: 168894-001 File name: CONTENTS.doc
Using Compaq Diagnostics ............................................................4-6
Displaying System Information..................................................4-6
Running a Diagnostic Test .........................................................4-6
chapter 5
TROUBLESHOOTING
Quick Solutions Checklist ..............................................................5-2
Solving Audio Problems.................................................................5-3
Solving Battery Problems...............................................................5-5
Solving CD Drive/DVD-ROM Drive Problems.............................5-7
Solving Diskette Drive/SuperDisk LS-120 Drive Problems..........5-8
Solving Hard Drive Problems.........................................................5-9
Solving Infrared Problems............................................................5-10
Solving Keyboard/Numeric Keypad Problems ............................5-12
Solving Modem Problems ............................................................5-12
Solving PC Card Problems...........................................................5-16
Solving Power Problems...............................................................5-18
Solving Display Problems ............................................................5-19
Solving USB Problems.................................................................5-20
INDEX .....................................................................................................I-1

Setting Up the Computer 1-1
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chapter 1
SETTING UP THE COMPUTER
1. Record the Product Key number for your operating system.
■ When you start the computer for the first time, you may be
prompted to enter this number. You may also need this
number to update or troubleshoot your operating system.
■ To locate your Product Key number—
❏ If an operating system guide with a Certificate of
Authenticity on the cover is included with the computer,
the number is on the certificate.
❏ If an operating system guide is not included with the
computer, the number is on the Certificate of
Authenticity label on the bottom of the computer.

1-2 Setting Up the Computer
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2. Place the computer on a flat surface near an electrical outlet.
!WARNING: This is a Class B digital device, pursuant to Part 15
of the FCC Rules. For more Class B information, refer to the
Compaq Portable Product Reference Library CD-ROM included
with the computer.
To reduce the risk of personal injury, electric shock, fire, or
damage to the equipment:
■ Do not set up the computer while it is docked in an optional
docking base.
■ Do not disable the power cord grounding plug. It is an
important safety feature.
■ Plug the equipment into a grounded (earthed) electrical outlet
that is easily accessible at all times.
3. Connect the computer to external power.
To connect a model with an AC Adapter—
■ First, plug the AC Adapter cable into the power connector
on the rear panel of the computer 1.
■ Second, plug the power cord into the AC Adapter 2.
■ Third, plug the other end of the power cord into an
electrical outlet 3.

Setting Up the Computer 1-3
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Part Number: 168894-001 File name: cH01.doc
To connect a model with a 3-to-2-prong plug adapter
(Japan only)—
■ First, plug the AC Adapter cable into the power connector
on the rear panel of the computer 1.
■ Second, plug the power cord into the AC Adapter 2.
■ Third, plug the 3-to-2-prong plug adapter into the power
cord 3, then into an electrical outlet 4.
4. Open the computer by sliding the display latch right 1and
raising the display 2.

1-4 Setting Up the Computer
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5. Turn on the computer by sliding, then releasing the power
switch 1.
When power is turned on
■ The power/suspend light 2turns on.
■ The battery pack in the battery bay begins to charge and the
battery light 3turns on. The battery light
❏ Remains on while the battery pack is charging.
❏ Turns off when the battery pack is fully charged.
■ You are prompted to begin software setup.

Setting Up the Computer 1-5
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6. Read the following, then set up the software as prompted.
■ An operating system available during initial setup is
enhanced by Compaq. When the operating system is
deleted, the enhancements are also deleted.
■ Once you begin software setup, you must complete the
entire process. Setup time varies by configuration from less
than 10 minutes to up to 60 minutes.
CAUTION: To prevent file corruption and ensure that the
correct drivers install during initial setup:
■ Do not unplug the computer from the electrical outlet.
■ Do not shut down the computer.
■ Do not remove or insert a drive.
■ If you are prompted to select a language or operating
system, choose carefully.
IMPORTANT: The operating system or languages that you do
not choose will be deleted from the computer and cannot
be restored during initial setup.
7. After initial setup is complete, you may want to do the
following:
■ Install any additional software.
■ Calibrate the battery pack.
IMPORTANT: Although you can use a new battery pack that
has been fully charged to run the computer, the computer
cannot accurately report the amount of charge in the
battery pack until the battery pack has been calibrated. For
calibration information and instructions, refer to
“Calibrating a Battery Pack” in Chapter 4 of the Reference
Guide on the Compaq Portable Product Reference Library
CD-ROM included with the computer.
■ For information about choosing a workspace and creating a
safe and comfortable work environment, refer to the Safety
& Comfort Guide on the Compaq Portable Product
Reference Library CD-ROM included with the computer.

1-6 Setting Up the Computer
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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Part Number: 168894-001 File name: cH01.doc
!WARNING: To reduce the risk of personal injury, electric shock,
fire, or damage to the equipment:
■ Disconnect power from the equipment by unplugging the
power cord from the electrical outlet.
■ Do not place anything on power cords or cables. Arrange
them so that no one may accidentally step on or trip over
them. Do not pull on a cord or cable. When unplugging from
the electrical outlet, grasp the cord by the plug.

Taking a Look at the Computer 2-1
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chapter 2
TAKING A LOOK AT THE COMPUTER
Pointing Device Components
Pointing Device Components
Component Function
1Pointing stick Moves the pointer.
2Left and right pointing-stick
buttons (pointing-stick
models only)
Function like the left and right buttons
on an external mouse.
3croll pointing-stick button
(pointing-stick models only)
Can be set to scroll, magnify, or
function like the scroll button on an
external mouse.
4 TouchPad (TouchPad
models only)
Moves the pointer, selects, and
activates.
5 Left and right TouchPad
buttons (TouchPad models
only)
Function like the left and right buttons
on an external mouse.
Used with the TouchPad, the left
TouchPad button drags and highlights.