Compaq Armada E500 Series Manual

Notice
2000 Compaq Computer Corporation.
COMPAQ, the Compaq logo, and ARMADA Registered in U. S. Patent and Trademark Office
Microsoft, Windows, Windows NT, are registered trademarks of Microsoft Corporation in the United States
and/or other countries. Intel and Pentium are registered trademarks of Intel Corporation in the United States
and other countries.
All other product names mentioned herein may be trademarks or registered trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information
in this document is subject to change without notice and is provided “as is” without warranty of any kind.
The entire risk arising out of the use of this information remains with the recipient. In no event shall
Compaq be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever
(including without limitation, damages for loss of business profits, business interruption, or loss of business
information), even if Compaq has been advised of the possibility of such damages. The limited warranties
for Compaq products are exclusively set forth in the documentation accompanying such products. Nothing
herein should be construed as constituting a further or additional warranty.
MAINTENANCE AND SERVICE GUIDE
Compaq Armada E500 and Armada V300 Series of Personal Computers
Fourth Edition April 2000
First Edition November 1999
Published in the U.S.A., U.K., Singapore, and Taiwan.
Documentation Part Number 128679-004
Spare Part Number 162812-001

Contents L
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CONTENTS
preface
USING THIS GUIDE
chapter 1
PRODUCT DESCRIPTION
1.1 Computer Features and Models ................................................1-1
Models.....................................................................................1-2
Features....................................................................................1-8
1.2 Intelligent Manageability........................................................1-10
Accessing the Web Agent .....................................................1-10
Asset Management ................................................................1-10
Fault Management.................................................................1-11
Fault Management Alerts......................................................1-12
Security Management............................................................1-12
Configuration Management...................................................1-13
Managing Power....................................................................1-13
Accessing Power Management .............................................1-13
Power Management Levels...................................................1-13
1.3 Computer External Components.............................................1-14
1.4 Design Overview.....................................................................1-26
chapter 2
TROUBLESHOOTING
2.1 Preliminary Steps ..................................................................... 2-2
2.2 Clearing Passwords...................................................................2-2
2.3 Power-On Self-Test (POST).....................................................2-4
2.4 POST Error Messages...............................................................2-4

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2.5 Compaq Utilities....................................................................... 2-9
Selecting Computer Setup or Compaq Diagnostic
for Windows............................................................................ 2-9
Using Computer Setup..........................................................2-10
File Menu..............................................................................2-11
Security Menu....................................................................... 2-12
Advanced Menu....................................................................2-13
Using Compaq Diagnostics for Windows ............................2-14
Factory Default Settings .......................................................2-15
2.6 Troubleshooting Without Diagnostics....................................2-17
Before Replacing Parts..........................................................2-17
Obtaining Update Information with Info Messenger ........... 2-17
Checklist for Solving Problems............................................2-18
chapter 3
ILLUSTRATED PARTS CATALOG
3.1 Serial Number Location............................................................3-1
3.2 Computer System Major Components ..................................... 3-2
3.3 Miscellaneous Plastics Kit Components ................................3-10
3.4 Mass Storage Devices............................................................. 3-11
3.5 Miscellaneous .........................................................................3-12
chapter 4
REMOVAL AND REPLACEMENT PRELIMINARIES
4.1 Tools Required..........................................................................4-1
4.2 Service Considerations .............................................................4-2
Plastic Parts.............................................................................4-1
Cables and Connectors............................................................ 4-2
4.3 Preventing Damage to Removable Drives ...............................4-3
4.4 Preventing Electrostatic Damage.............................................. 4-3
4.5 Packaging and Transporting Precautions ................................. 4-4
4.6 Workstation Precautions........................................................... 4-4
4.7 Grounding Equipment and Methods ........................................4-5

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chapter 5
REMOVAL AND REPLACEMENT PROCEDURES
5.1 Serial Number ...........................................................................5-1
5.2 Disassembly Reference Chart...................................................5-2
5.3 Preparing the Computer for Disassembly.................................5-3
5.4 Computer Feet...........................................................................5-4
5.5 Mini PCI Slot ............................................................................5-5
Removing the Mini PCI Slot Cover........................................5-5
Installing a Modem or Network Interface Card......................5-6
5.6 Touch Button.............................................................................5-7
Removing the Touch Button...................................................5-7
5.7 Keyboard...................................................................................5-9
Removing the Keyboard........................................................5-10
5.8 Memory...................................................................................5-13
Removing a Memory Expansion Board................................5-14
Installing a Memory Expansion Board .................................5-15
5.9 Display.....................................................................................5-16
Removing the Display...........................................................5-17
5.10 Real Time Clock (RTC) Battery...........................................5-21
Removing the RTC Battery...................................................5-21
5.11 LED Board ............................................................................5-22
Removing the LED Board.....................................................5-22
5.12 Top Cover..............................................................................5-23
Removing the Top Cover......................................................5-23
5.13 Front Shield...........................................................................5-27
Removing the Front Shield ...................................................5-27
5.14 Diskette Drive (Armada V300 only).....................................5-29
Removing the Diskette Drive................................................5-29
5.15 System Board ........................................................................5-30
Removing the System Board.................................................5-30
5.16 Voltage Converter Board ......................................................5-34
Removing the Voltage Converter Board...............................5-34
5.17 Fan.........................................................................................5-36
Removing the Fan..................................................................5-36

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chapter 6
SPECIFICATIONS.......................................................................................... 6-1
appendix a
CONNECTOR PIN ASSIGNMENTS ...................................................................A-1
appendix b
POWER CORD SET REQUIREMENTS...............................................................B-1

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preface
USING THIS GUIDE
This Maintenance and Service Guide is a troubleshooting reference that
can be used when servicing the Compaq Armada E500 and Armada
V300 Series of Personal Computers.
Compaq Computer Corporation reserves the right to make changes to the
Compaq Armada E500 and Armada V300 Series of Personal Computers
without notice.
Symbols
The following words and symbols mark special messages throughout
this guide:
!WARNING: Text set off in this manner indicates that failure to follow
directions in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
directions in the caution could result in damage to e uipment or loss
of information.
IMPORTANT: Text set off in this manner presents clarifying information
or specific instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or
interesting points of information.

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Technician Notes
!WARNING: Only authorized technicians trained by Compa should
repair this e uipment. All troubleshooting and repair procedures are
detailed to allow only subassembly/module level repair. Because of
the complexity of the individual boards and subassemblies, no one
should attempt to make repairs at the component level or to make
modifications to any printed wiring board. Improper repairs can
create a safety hazard. Any indication of component replacement or
printed wiring board modifications may void any warranty or
exchange allowances.
!WARNING: The computer is designed to be electrically grounded. To
ensure proper operation, plug the AC power cord into a properly
grounded electrical outlet only.
CAUTION: To properly ventilate the system, you must provide at
least 3 inches (7.62 cm) of clearance on the left and right sides of
the computer.
Serial Number
When requesting information or ordering spare parts, provide the
computer serial number. The serial number is on the bottom of the
computer.
ocating Additional Information
The following documentation provides information for the computer:
■Compaq Armada E500 and Armada V300 Series of Personal
Computers documentation set
■Compaq Armada E500 and Armada V300 Series of Personal
Computers Technical Reference Guide
■Microsoft Operating System Manual
■Compaq Service Training Guides
■Compaq Service Advisories and Bulletins
■Compaq QuickFind
■Compaq Service Quick Reference Guide
■Compaq Internet site at http://www.Compaq.com

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chapter 1
PRODUCT DESCRIPTION
1.1 Computer Features and Models
The Compaq Armada E500 and Armada V300 Series of Personal
Computers offer advanced modularity, Intel Pentium II, III, and Intel
Celeron processors with 64-bit architecture, industry-leading
Accelerated Graphics Port (AGP) implementation, and extensive
multimedia support. The computers provide desktop functionality and
connectivity through the optional expansion base, convenience base, or
port replicator.
Figure 1-1. Compaq Armada E500 and Armada V300 Personal Computers

1-2 Product Description
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Models
The Armada E500 model naming conventions are shown in Table 1-1.
The computer model designation is composed of a group of characters
that define each model’s features.
Table 1-1
Compaq Armada E500
Model Naming Convention
Ke
A E 5 P3 700 T5X 18 V M 64 58 N S F
1 2 3 4 5-6 7-9 10-12 13-14 15 16 17-19 20-21 22 23 24
K
EY
D
ESCRIPTION
O
PTIONS
1 Brand designa or A = Armada
2 Segmen designa or E = Expansion
3 Series 5 = 500
4 Blank
5-6 Processor ype P3 = In el Pen ium III P2 = In el Pen ium II
7-9 Processor speed 700 = 700 MHz
650 = 650 MHz
600 = 600 MHz
500 = 500 MHz
450 = 450 MHz
400 = 400 MHz
366 = 366 MHz
10 Panel ype T = TFT
11 Panel size 5 = 15.x
4 = 14.x
3 = 13.x 2 = 12.x
12 Panel resolu ion X = XGA S = SVGA
13-14 Hard drive size
(in GB, 1-2 digi s)
18 = 18.0 GB
12 = 12.0 GB
6 = 6.0 GB
4 = 4.3 GB
15 Op ical drive D = 24X Max CD-ROM drive V = DVD-ROM drive
16 In egra ed
communica ion
M = Mini PCI V.90
modem
C = NIC/modem
combo
0 = none
17-19 RAM (in MB,
2-3 digi s)
64 = 64 MB
20-21 Opera ing sys em 98 = Windows 98
58 = Windows 95/98 dual
ins all*
N4 = Windows NT 4.0
N2 = Windows NT 4.0/Windows
2000 dual ins all
22 NAFTA N = NAFTA
23 Poin ing device S = Poin ing s ick P = TouchPad
24 Securi y
* End user mus make a one- ime selec ion be ween Windows 95 and Windows 98. If
end user desires rejec ed produc (s) af er selec ion is made, end user mus acquire
and pay for rejec ed produc (s) separa ely.

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Table 1-2
Compaq Armada E500
Computer Models
1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config.
Code
A E 5 P3 700 T 5 X 18 V M 128 58 174518-XX1 DX44
A E 5 P3 700 T 5 X 18 V M 128 58 N 174518-XX3 DX45
A E 5 P3 700 T 5 X 18 V M 128 N4 174518-XX6 DX46
A E 5 P3 700 T 5 X 18 V M 128 N4 N 174518-XX7 DX47
A E 5 P3 700 T 5 X 18 V M 128 N2 174518-XX8 FFH2
A E 5 P3 700 T 5 X 18 V M 128 N2 174518-XX9 FFH3
A E 5 P3 700 T 5 X 18 V 0 128 58 174517-XX1 DX41
A E 5 P3 700 T 5 X 18 V 0 128 N4 174517-XX6 DX43
A E 5 P3 700 T 5 X 18 V 0 128 N2 174517-XX8 FFH1
A E 5 P3 700 T 5 X 18 V C 128 58 174519-XX1 DX48
A E 5 P3 700 T 5 X 18 V C 128 N4 174519-XX6 DX49
A E 5 P3 700 T 5 X 18 V C 128 N2 174519-XX8 FFH4
A E 5 P3 650 T 4 X 12 V 0 64 58 161608-XX1 DPB1
A E 5 P3 650 T 4 X 12 V 0 64 N4 161608-XX6 DPB3
A E 5 P3 650 T 4 X 12 V 0 64 N2 161608-XX8 FFD5
A E 5 P3 650 T 4 X 12 V M 64 58 161609-XX1 DPB4
A E 5 P3 650 T 4 X 12 V M 64 58 N 161609-XX3 DPB5
A E 5 P3 650 T 4 X 12 V M 64 N4 161609-XX6 DPB6
A E 5 P3 650 T 4 X 12 V M 64 N4 N 161609-XX7 DPB7
A E 5 P3 650 T 4 X 12 V M 64 N2 161609-XX8 FFD6
A E 5 P3 650 T 4 X 12 V M 64 N2 N 161609-XX9 FFD7
A E 5 P3 650 T 4 X 12 V C 64 58 164764-XX1 DPB8
A E 5 P3 650 T 4 X 12 V C 64 N4 164764-XX6 DPB9
A E 5 P3 650 T 4 X 12 V C 64 N2 164764-XX8 FFD8
A E 5 P3 600 T 4 X 12 D 0 64 58 161606-XX1 DN91
A E 5 P3 600 T 4 X 12 D 0 64 N4 161606-XX6 DN93
A E 5 P3 600 T 4 X 12 D 0 64 N2 161606-XX8 FFD1
A E 5 P3 600 T 4 X 12 D M 64 58 161607-XX1 DN94
A E 5 P3 600 T 4 X 12 D M 64 58 N 161607-XX3 DN95
A E 5 P3 600 T 4 X 12 D M 64 N4 161607-XX6 DN96
A E 5 P3 600 T 4 X 12 D M 64 58 N 161607-XX7 DN97
A E 5 P3 600 T 4 X 12 D M 64 N2 161607-XX8 FFD2
A E 5 P3 600 T 4 X 12 D M 64 N2 N 161607-XX9 FFD3
A E 5 P3 600 T 4 X 12 D C 64 58 164763-XX1 DN98
A E 5 P3 600 T 4 X 12 D C 64 N4 164763-XX6 DN99
A E 5 P3 600 T 4 X 12 D C 64 N2 164763-XX8 FFD4
A E 5 P3 500 T 3 X 6 D O 64 58 161604-XX1 DNN1
A E 5 P3 500 T 3 X 6 D O 64 98 161604-XX4 DNN2
A E 5 P3 500 T 3 X 6 D O 64 N4 161604-XX6 DNN3
A E 5 P3 500 T 3 X 6 D M 64 58 161605-XX1 DNN4
A E 5 P3 500 T 3 X 6 D M 64 58 N 161605-XX3 DNN5
A E 5 P3 500 T 3 X 6 D M 64 N4 161605-XX6 DNN6
A E 5 P3 500 T 3 X 6 D M 64 N4 N 161605-XX7 DNN7
A E 5 P3 500 T 3 X 6 D C 64 58 164749-XX1 DNN8
A E 5 P3 500 T 3 X 6 D C 64 N4 164749-XX6 DN83
Continued

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Table 1-2
continued
1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config.
Code
A E 5 P3 500 T 2 S 6 D 0 64 58 161602-XX1 DNM1
A E 5 P3 500 T 2 S 6 D 0 64 98 161602-XX4 DNM2
A E 5 P3 500 T 2 S 6 D 0 64 N4 161602-XX6 DNM3
A E 5 P3 500 T 2 S 6 D M 64 58 161603-XX1 DNM4
A E 5 P3 500 T 2 S 6 D M 64 58 N 161603-XX3 DNM5
A E 5 P3 500 T 2 S 6 D M 64 N4 161603-XX6 DNM6
A E 5 P3 500 T 2 S 6 D M 64 N4 N 161603-XX7 DNM7
A E 5 P3 500 T 2 S 6 D C 64 58 166761-XX1 DVM1
A E 5 P3 500 T 2 S 6 D C 64 N4 166761-XX6 DVM2
A E 5 P3 450 T 4 X 12 D 0 64 58 127669-XX1 CZQ1
A E 5 P3 450 T 4 X 12 D 0 64 98 127669-XX4 CZQ2
A E 5 P3 450 T 4 X 12 D 0 64 N4 127669-XX6 CZQ3
A E 5 P3 450 T 4 X 12 D M 64 58 127670-XX1 CZQ4
A E 5 P3 450 T 4 X 12 D M 64 58 N 127670-XX3 CZQ5
A E 5 P3 450 T 4 X 12 D M 64 N4 127670-XX6 CZQ6
A E 5 P3 450 T 4 X 12 D M 64 N4 N 127670-XX7 CZQ7
A E 5 P3 450 T 4 X 12 D C 64 58 164751-XX1 DN84
A E 5 P3 450 T 4 X 12 D C 64 N4 164751-XX6 DN85
A E 5 P3 450 T 3 X 6 D 0 64 58 161604-XX1 DNN1
A E 5 P3 450 T 3 X 6 D 0 64 98 161604-XX4 DNN2
A E 5 P3 450 T 3 X 6 D 0 64 N4 161604-XX6 DNN3
A E 5 P3 450 T 3 X 6 D M 64 58 161605-XX1 DNN4
A E 5 P3 450 T 3 X 6 D M 64 58 N 161605-XX3 DNN5
A E 5 P3 450 T 3 X 6 D M 64 N4 161605-XX6 DNN6
A E 5 P3 450 T 3 X 6 D M 64 N4 N 161605-XX7 DNN7
A E 5 P3 450 T 3 X 6 D C 64 58 164749-XX1 DNN8
A E 5 P3 450 T 3 X 6 D C 64 N4 164749-XX6 DN83
A E 5 P2 400 T 4 X 6 D 0 64 58 152675-XX1 DC41
A E 5 P2 400 T 4 X 6 D 0 64 98 152675-XX4 DC42
A E 5 P2 400 T 4 X 6 D 0 64 N4 152675-XX6 DC43
A E 5 P2 400 T 4 X 6 D M 64 58 152676-XX1 DC44
A E 5 P2 400 T 4 X 6 D M 64 58 N 152676-XX3 DC45
A E 5 P2 400 T 4 X 6 D M 64 N4 152676-XX6 DC46
A E 5 P2 400 T 4 X 6 D M 64 N4 N 152676-XX7 DC47
A E 5 P2 400 T 4 X 6 D C 64 58 164748-XX1 DN81
A E 5 P2 400 T 4 X 6 D C 64 N4 164748-XX6 DN82
A E 5 P2 366 T 2 S 4 D 0 64 58 155058-XX1 DJC1
A E 5 P2 366 T 2 S 4 D 0 64 98 155058-XX4 DJC2
A E 5 P2 366 T 2 S 4 D 0 64 N4 155058-XX6 DJC3
A E 5 P2 366 T 2 S 4 D M 64 58 155059-XX1 DJC4
A E 5 P2 366 T 2 S 4 D M 64 58 N 155059-XX3 DJC5
A E 5 P2 366 T 2 S 4 D M 64 N4 155059-XX6 DJC6
A E 5 P2 366 T 2 S 4 D M 64 N4 N 155059-XX7 DJC7

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The Armada V300 model naming conventions are shown in Table 1-3.
The computer model designation is composed of a group of characters
that define each model’s features.
Table 1-3
Compaq Armada V300
Model Naming Convention
Ke
A V 3 C1 500 T4X 6 D M 64 58 N S F
1 2 3 4 5-6 7-9 10-12 13-14 15 16 17-19 20-21 22 23 24
K
EY
D
ESCRIPTION
O
PTIONS
1 Brand designa or A = Armada
2 Segmen designa or V = Versa ili y
3 Series 3 = 300
4 Blank
5-6 Processor ype C1 = In el Celeron 1
7-9 Processor speed 500 = 500 MHz 466 = 466 MHz 400 = 400 MHz
10 Panel ype T = TFT H=HPA
11 Panel size 4 = 14.x 3 = 13.x 2 = 12.x
12 Panel resolu ion X = XGA S= SVGA
13-14 Hard drive size
(in GB, 1-2 digi s)
6 = 6.0 GB 4 = 4.3 GB
15 Op ical drive D = 24X Max CD-ROM drive
16 In egra ed
communica ion
M = Mini PCI V.90
modem
C = NIC/modem
combo
0 = none
17-19 RAM (in MB,
2-3 digi s)
64 = 64 MB 32 = 32 MB
20-21 Opera ing sys em 98 = Windows 98
58 = Windows 95/98 dual
ins all*
N4 = Windows NT 4.0
N2 = Windows NT 4.0/2000
dual ins all
22 NAFTA N = NAFTA
23 Poin ing device P = TouchPad
24 Securi y
* End user mus make a one- ime selec ion be ween Windows 95 and Windows 98. If
end user desires rejec ed produc (s) af er selec ion is made, end user mus acquire
and pay for rejec ed produc (s) separa ely.

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Table 1-4
Compaq Armada V300
Computer Models
1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config.
Code
A V 3 C1 500 T 4 X 6 D 0 58 64 P 163308-XX2
1
DVR1
A V 3 C1 500 T 4 X 6 D 0 N4 64 P 163308-XX6
1
DVR3
A V 3 C1 500 T 4 X 6 D M 58 64 P 163309-XX2
1
DVR4
A V 3 C1 500 T 4 X 6 D M 58 64 N P 163309-XX3
1
DVR5
A V 3 C1 500 T 4 X 6 D M N4 64 P 163309-XX6
1
DVR6
A V 3 C1 500 T 4 X 6 D M N4 64 N P 163309-XX7
1
DVR7
A V 3 C1 500 T 4 X 6 D C 58 64 P 163310-XX2
1
DVR8
A V 3 C1 500 T 4 X 6 D C N4 64 P 163310-XX6
1
DVR9
A V 3 C1 466 T 4 X 4 D C 58 64 P 158984-XX2
1
DJD3
A V 3 C1 466 T 4 X 4 D C N4 64 P 158984-XX6
1
DJD4
A V 3 C1 466 T 4 X 4 D 0 58 64 P 117734-XX2
1
CXX1
A V 3 C1 466 T 4 X 4 D 0 98 64 P 117734-XX4
1
CXX2
A V 3 C1 466 T 4 X 4 D 0 N4 64 P 117734-XX6
1
CXX3
A V 3 C1 466 T 4 X 4 D M 58 64 P 117735-XX2
1
CXX4
A V 3 C1 466 T 4 X 4 D M 58 64 N P 117735-XX3
1
CXX5
A V 3 C1 466 T 4 X 4 D M N4 64 P 117735-XX6
1
CXX8
A V 3 C1 466 T 4 X 4 D M N4 64 N P 117735-XX7
1
CXX9
A V 3 C1 466 H 3 S 6 D 0 58 32 P 163199-XX2
2
DVP1
A V 3 C1 466 H 3 S 6 D 0 N4 32 P 163199-XX6
2
DVP3
A V 3 C1 466 H 3 S 6 D M 58 32 P 163229-XX2
2
DVP4
A V 3 C1 466 H 3 S 6 D M 58 32 N P 163229-XX3
2
DVP5
A V 3 C1 466 H 3 S 6 D M N4 32 P 163229-XX6
2
DVP6
A V 3 C1 466 H 3 S 6 D M N4 32 N P 163229-XX7
2
DVP7
A V 3 C1 466 H 3 S 6 D C 58 32 P 163304-XX2
2
DVP8
A V 3 C1 466 H 3 S 6 D C N4 32 P 163304-XX6
2
DVP9
continued

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Table 1-4
continued
1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config.
Code
A V 3 C1 466 T 2 S 6 D 0 58 64 P 163305-XX2
2
DVQ1
A V 3 C1 466 T 2 S 6 D 0 N4 64 P 163305-XX6
2
DVQ3
A V 3 C1 466 T 2 S 6 D M 58 64 P 163306-XX2
2
DVQ4
A V 3 C1 466 T 2 S 6 D M 58 64 N P 163306-XX3
2
DVQ5
A V 3 C1 466 T 2 S 6 D M N4 64 P 163306-XX6
2
DVQ6
A V 3 C1 466 T 2 S 6 D M N4 64 N P 163306-XX7
2
DVQ7
A V 3 C1 466 T 2 S 6 D C 58 64 P 163307-XX2
2
DVQ8
A V 3 C1 466 T 2 S 6 D C N4 64 P 163307-XX6
2
DVQ9
A V 3 C1 400 T 2 S 4 D C 58 64 P 158983-XX2
2
DJD3
A V 3 C1 400 T 2 S 4 D C N4 64 P 158983-XX6
2
DJD4
A V 3 C1 400 T 2 S 4 D 0 58 64 P 117732-XX2
2
CXW1
A V 3 C1 400 T 2 S 4 D 0 98 64 P 117732-XX4
2
CXW2
A V 3 C1 400 T 2 S 4 D 0 N4 64 P 117732-XX6
2
CXW3
A V 3 C1 400 T 2 S 4 D M 58 64 P 117733-XX2
2
CXW4
A V 3 C1 400 T 2 S 4 D M 58 64 N P 117733-XX3
2
CXW5
A V 3 C1 400 T 2 S 4 D M N4 64 P 117733-XX6
2
CXW8
A V 3 C1 400 T 2 S 4 D M N4 64 N P 117733-XX7
2
CXW9
A V 3 C1 400 H 2 S 4 D 0 58 32 P 117730-XX2
2
CXV1
A V 3 C1 400 H 2 S 4 D 0 98 32 P 117730-XX4
2
CXV2
A V 3 C1 400 H 2 S 4 D 0 N4 32 P 117730-XX6
2
CXV3
A V 3 C1 400 H 2 S 4 D M 58 32 P 117731-XX2
2
CXV4
A V 3 C1 400 H 2 S 4 D M 58 32 N P 117731-XX3
2
CXV5
A V 3 C1 400 H 2 S 4 D M N4 32 P 117731-XX6
2
CXV8
A V 3 C1 400 H 2 S 4 D M N4 32 N P 117731-XX7
2
CXV9
1
9-cell Li hium Ion main ba ery pack
2
6-cell Li hium ion main ba ery pack

1-8 Product Description
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert Saved by: David Calvert Saved date: 04/26/00 8:07 AM
Part Number: 128679-004 File name: Ch01
Features
The computer has the following features:
■ The following processors are available, varying by computer model:
■ The Armada E500 features an Intel Pentium III 700-, 650-,
600-, 500- or 450-MHz processor or Intel Pentium II 400- or
366-MHz processor, with 256-KB integrated cache, depending
on computer model.
■ The Armada V300 features an Intel Celeron 2 500-, 466- or 400-
MHz processor, with 128-KB integrated L2 cache, varying by
computer model.
■ ATI RAGE LT Pro, 4-MB SGRAM (synchronous graphics)
■ The following standard memory is available, varying by computer
model:
■ The Armada E500 is equipped with 64-MB high-performance
Synchronous DRAM (SDRAM), expandable to 512 MB.
■ The Armada V300 is equipped with 64- or 32-MB
high-performance SDRAM, expandable to 512 MB.
■ Microsoft Windows 95, Windows 98, Windows NT
Workstation 4.0, or Windows 2000 preinstalled
■ The following displays are available, varying by computer model:
■ The Armada E500 features a 15.0- or 14.1- inch, XGA, TFT
(1024 × 768), 13.3-inch, XGA, TFT (1024 × 768) or 12.1-inch,
SVGA, TFT (800 × 600) display, all with over 16.8 million
colors.
■ The Armada V300 features a 14.1- inch XGA TFT (1024 × 768),
13.3-inch SVGA HPA (800 × 600), 12.1-inch SVGA TFT
(800 × 600), or 12.1-inch SVGA STN (800 × 600) display, all
with over 16.8 million colors.
■ The following keyboards are available, varying by computer model:
■ The Armada E500 supports a TouchPad or pointing stick
keyboard.
■ The Armada V300 is equipped with a TouchPad keyboard.

Product Description 1-9
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert Saved by: David Calvert Saved date: 04/26/00 8:07 AM
Part Number: 128679-004 File name: Ch01
■ Mini PCI 56K V.90 modem, or optional Mini PCI V.90 modem plus
10/100 NIC combination card
■ The following PC Card features are available, varying by computer
model:
■ The Armada E500 features two Type II PC Card slots with
support for both 32-bit CardBus and 16-bit PC Cards; Zoomed
video is supported in the bottom slot.
■ The Armada V300 features one Type II PC Card slot with
support for both 32-bit CardBus and 16-bit PC Cards.
■ External AC adapter with power cord
■ The following battery packs are available, varying by computer
model:
■ The Armada E500 supports a 9- or 6-cell Lithium ion (Li ion)
primary battery pack in the battery bay or DualBay, and a 6-cell
Li ion MultiBay battery pack in the MultiBay; supporting up to
three battery packs in the computer at one time.
■ The Armada V300 supports a 9- or 6-cell Li ion primary battery
pack in the battery bay and a 6-cell Li ion MultiBay battery pack
in the MultiBay.
■ The following hard drives are available, varying by computer
model:
■ The Armada E500 supports 18.0-, 12.0-, 6.0-, or 4.3-GB
high-capacity SMART hard drives with DriveLock security and
Prefailure Warranty.
■ The Armada V300 supports a 6.0- or 4.3-GB high-capacity
SMART hard drive with DriveLock security and Prefailure
Warranty.
■ Flexible MultiBay that accommodates a 24X MAX CD-ROM
drive, DVD-ROM drive, SuperDisk LS-120 drive, 6-cell Li ion
MultiBay battery pack, or secondary hard drive (when used with a
Hard Drive MultiBay Adapter).
■ Connectors for parallel, serial, audio in/out, external monitor,
universal serial bus, external keyboard, and AC power
■ Stereo speakers providing Compaq PremierSound 16-bit stereo
sound

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Part Number: 128679-004 File name: Ch01
1.2 Intelligent Manageabilit
Intelligent Manageability consists of preinstalled software tools for the
computer and Compaq servers that assist in tracking, troubleshooting,
protecting, and maintaining the computer. It provides the following
functions:
■ Asset Management: provides detailed configuration and diagnostic
information.
■ Fault Management: prevents, predicts, and alerts of impending
hardware problems.
■ Security Management: protects unauthorized access to data and
components.
■ Configuration Management: optimizes the computer by providing
the latest drivers, utilities, and software, which are available on
CD ROM and the Compaq Web site at
www.compaq.com/support/portables.
NOTE: For further help with Intelligent Manageability, select Start Æ
Compaq Information Center ÆIntelligent Manageability
Accessing the Web Agent
The computer may have a preinstalled Web Agent that allows computer
configuration information to be viewed using Web technology. To
access this feature, select Start ÆCompaq Information Center ÆInsight
Web Management.
If the computer does not have a preinstalled Web Agent, it can be
downloaded from the Compaq Web site at www.compaq.com.
Asset Management
Asset Management enables component information to be retrieved when
on the road or connected to the network.
Asset Management also enables the network administrator to remotely
retrieve information from any Compaq computer connected to the
network. The information can be used to assist in tracking and
maintaining the computer and its components. It provides the following
information:

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COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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Part Number: 128679-004 File name: Ch01
■ Inventory information—The network administrator can retrieve
information about the computer over the network by using Compaq
Insight Manager or any PC management tool provided by Compaq
Solution Partners. Asset control information retrieved from the
computer includes:
■ Manufacturer, model, and serial number of Compaq
computers, monitors, hard drives, battery packs, memory
boards, processor speeds, and operating systems
■ System board and ROM revision levels
■ BIOS settings
■ Diagnostic information—Diagnostics for Windows includes
information on hard drives, ports, video, sound, and other
components. This application also allows multi-threaded tests to be
run on hardware components. If problems are found,
recommendations are provided.
All of the above information can be viewed, printed, or saved.
Fault Management
Fault Management features minimize downtime and data loss by
monitoring system performance and generating the following alerts:
■ Hard drive alert—provides 72-hour advance warning of impending
hard drive problems and can automatically start optional backup
software.
■ System temperature alert—reports overheating. As the system
temperature rises, this feature first adjusts fan speed and other
cooling components, then displays an alert, then shuts down the
system.
■ Battery pack alert—reports charging problems and battery pack
failure.
■ Monitor alert—diagnoses and displays external monitor
operational problems.
■ Memory alert—reports memory board configuration changes when
a memory board is removed, added, or reconfigured. It also provides
the previous and current configurations for comparison.
The alerts work with or without network connection. If the computer is
not connected to the network, the network administrator cannot receive
alerts from the computer.

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Part Number: 128679-004 File name: Ch01
Fault Management Alerts
Alerts can be enabled, disabled, and tested, and software can be set to
back up information whenever a hard drive alert occurs.
■ While the computer is connected to a network, alerts pop up on the
computer display and are simultaneously reported to the network
console.
■ System temperature alert—reports overheating. As the system
temperature rises, this feature first adjusts fan speed and other
cooling components, then displays an alert, then shuts down the
system.
NOTE: A battery charging problem alert is reported only on the
computer display.
■ When the computer is not connected to a network, the user will
receive a local alert.
■ To set alerts, select the Intelligent Manageability icon in the system
tray.
Securit Management
Security Management features customize system security.
■ Power-On and Setup Passwords—prevent unauthorized access to
information and computer configuration.
■ DriveLock—prevents unauthorized access to hard drives.
■ Device disabling—prevents unauthorized data transfer through
modems, serial ports, parallel ports, and infrared ports on the
computer and an optional docking station.
■ QuickLock/QuickBlank—locks the keyboard and clears the
screen.
■ Ownership Tag—displays ownership information during system
restart.

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COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert Saved by: David Calvert Saved date: 04/26/00 8:07 AM
Part Number: 128679-004 File name: Ch01
Configuration Management
Configuration Management optimizes software upgrade and customer
support procedures. Compaq provides support software to optimize the
performance of the computer. This support software is accessible
through a monthly CD-ROM subscription. Support software can also be
downloaded from the Compaq Web site at www.compaq.com/support/
portables.
Managing Power
The computer comes with a collection of power management features
that allow battery operating time to be extended and power to be
conserved. Use power management to monitor most computer
components such as the hard drive, processor, and display.
Accessing Power Management
■ In Windows 95, select Start ÆSettings ÆControl Panel ÆPower
to view or adjust settings in Power Properties.
■ In Windows NT 4.0, select Compaq Power instead of Power
■ In Windows 98, select Power Management instead of Power.
Power Management Levels
To extend the life of batteries, use the Battery Conservation tab in Power
Properties.
■ If Windows 95 is running, select Start ÆSettings ÆControl Panel
ÆPower to access Power Properties.
■ In Windows NT 4.0, select Compaq Power instead of Power.
■ In Windows 98, select Power Management instead of Power.
The level of battery conservation or the selection of preset power
management levels can be customized.